[QUOT-1344] customer would like the carpet replaced with lino in bathroom and toilet - Surfbay Customer Care

Details

Type: Carpets and vinyls (8 weeks)
Status: Assessment Sheet Issued
Priority: Agreed Date
Resolution: Unresolved
Labels:
None

Plot:
219
Model:
Leven
Serial:
wb4923/002
Size:
37x12
Status Colour:
Assessment Sheet Issued
Stock_Number:
26968
Park_Company:

Home Farm Holiday Centre - Dibby
Park_Code:
HOME02
Park_Phone:
01984 632487
Park_Postcode:
TA4 4DP
Park_Key_Account:
Yes
SLA: Quote Time to:
SLA Status:
Quote outcome:
None

Options
- Sort By Name
- Sort By Date
- Ascending
- Descending
- Download All

Attachments

Quote-1344 Leven WB4923-002.docx

06/Aug/14 2:14 PM

19 kB

Maureen Hooper

9.7.14.jpg

186 kB

09/Jul/14 10:05 AM
CCF04082014_00025.jpg

699 kB

04/Aug/14 11:18 AM
CCF04082014_00026.jpg

586 kB

04/Aug/14 11:18 AM
CCF13012015_00000.jpg

630 kB

13/Jan/15 9:08 AM
CCF13112014_00000.jpg

795 kB

13/Nov/14 9:21 AM
screenshot-1.jpg

259 kB

08/Dec/14 4:45 PM
screenshot-2.jpg

235 kB

15/Dec/14 10:48 AM
screenshot-3.jpg

211 kB

17/Dec/14 9:02 AM
screenshot-4.jpg

214 kB

06/Jan/15 11:30 AM
screenshot-5.jpg

279 kB

07/Jan/15 10:33 AM

Issue Links

Same Van

GW-764 toilet is main bathroom is leaking

Awaiting Quote

Activity

Ascending order - Click to sort in descending order

Claire Folland created issue - 09/Jul/14 9:53 AM

Claire Folland made changes - 09/Jul/14 9:55 AM

Field	Original Value	New Value
Summary	CLONE - Hallway door appears to be hung the wrong way round	customer would like the carpet replaced with lino in bathroom and toilet
Issue Type	Internal Doors (8 Weeks) [ 29 ]	Carpets and vinyls (8 weeks) [ 13 ]
Description	This door was fitted by us

Claire Folland made changes - 09/Jul/14 10:05 AM

Attachment

9.7.14.jpg [ 66114 ]

Claire Folland made changes - 09/Jul/14 2:50 PM

Project	Good Will [ 10454 ]	Quotes [ 10020 ]
Key	GW-293	QUOT-1344
Workflow	Pre-Owned Ver 2.0 [ 109433 ]	Quotes ver 2 [ 109448 ]
Customer Code		home01

Adrienne Barwell (Inactive) made changes - 15/Jul/14 4:29 PM

Assignee

Claire Folland [ claire ]

Maureen Hooper [ maureenh ]

Ellie W (Inactive) made changes - 04/Aug/14 11:18 AM

Attachment		CCF04082014_00025.jpg [ 68601 ]
Attachment		CCF04082014_00026.jpg [ 68602 ]

Maureen Hooper (Inactive) made changes - 06/Aug/14 2:14 PM

Attachment

Quote-1344 Leven WB4923-002.docx [ 69058 ]

Maureen Hooper (Inactive) made changes - 07/Aug/14 10:54 AM

Customer Code

home01

home02

Adrienne Barwell (Inactive) made changes - 17/Sep/14 12:36 PM

Status

Awaiting Quote [ 10006 ]

Quotation supplied [ 10007 ]

Adrienne Barwell (Inactive) made changes - 17/Sep/14 12:37 PM

Status

Quotation supplied [ 10007 ]

Quotation accepted [ 10008 ]

Adrienne Barwell (Inactive) made changes - 09/Oct/14 11:50 AM

Park_Company

Home Farm Holiday Centre (250)

Adrienne Barwell (Inactive) made changes - 09/Oct/14 11:50 AM

Park_Key_Account		true
Park_Postcode		TA4 4DP
Park_Phone		01984 623487
Park_Code		HOME02
Park_Address2		St Audries Bay
Park_City		Nr Williton

made changes - 09/Oct/14 11:50 AM

Park_Email

made changes - 09/Oct/14 11:50 AM

Park_Address

made changes - 09/Oct/14 11:50 AM

Park_Contact

Maureen Hooper (Inactive) made changes - 09/Oct/14 1:37 PM

Status

Quotation accepted [ 10008 ]

Parts ordered [ 3 ]

Maureen Hooper (Inactive) made changes - 09/Oct/14 1:37 PM

Status	Parts ordered [ 3 ]	Parts Recieved [ 10003 ]
Plot

Maureen Hooper (Inactive) made changes - 09/Oct/14 1:37 PM

Status	Parts Recieved [ 10003 ]	Engineer Scheduled [ 10000 ]
Plot

Adrienne Barwell (Inactive) made changes - 13/Oct/14 9:19 AM

Priority

Normal [ 21 ]

Over 8 Weeks [ 25 ]

Adrienne Barwell (Inactive) made changes - 04/Nov/14 2:05 PM

Work Scheduled

06/Nov/14

Adrienne Barwell (Inactive) made changes - 10/Nov/14 4:44 PM

Status	Engineer Scheduled [ 10000 ]	Resolved [ 5 ]
Resolution		Completed [ 1 ]

Maureen Hooper (Inactive) made changes - 13/Nov/14 9:21 AM

Attachment

CCF13112014_00000.jpg [ 77588 ]

Adrienne Barwell (Inactive) made changes - 24/Nov/14 4:29 PM

Status

Resolved [ 5 ]

Reopened [ 4 ]

Adrienne Barwell (Inactive) made changes - 04/Dec/14 11:26 AM

Workflow

Quotes ver 2 [ 109448 ]

Quotes ver 2.1 [ 152909 ]

Adrienne Barwell (Inactive) made changes - 08/Dec/14 4:45 PM

Attachment

screenshot-1.jpg [ 79421 ]

Adrienne Barwell (Inactive) made changes - 08/Dec/14 4:45 PM

Assignee

Maureen Hooper [ maureenh ]

Adrienne Barwell [ adrienne ]

Adrienne Barwell (Inactive) made changes - 08/Dec/14 4:45 PM

Priority

Over 8 Weeks [ 25 ]

Manager escalations [ 10000 ]

Adrienne Barwell (Inactive) made changes - 15/Dec/14 10:48 AM

Attachment

screenshot-2.jpg [ 80133 ]

Adrienne Barwell (Inactive) made changes - 17/Dec/14 9:02 AM

Attachment

screenshot-3.jpg [ 80319 ]

Adrienne Barwell (Inactive) made changes - 17/Dec/14 9:03 AM

Status

Reopened [ 4 ]

Awaiting Quote [ 10006 ]

Adrienne Barwell (Inactive) made changes - 17/Dec/14 9:03 AM

Status

Awaiting Quote [ 10006 ]

Quotation supplied [ 10007 ]

Adrienne Barwell (Inactive) made changes - 06/Jan/15 11:30 AM

Attachment

screenshot-4.jpg [ 80834 ]

Adrienne Barwell (Inactive) made changes - 06/Jan/15 11:30 AM

Status

Quotation supplied [ 10007 ]

Quotation accepted [ 10008 ]

Adrienne Barwell (Inactive) made changes - 06/Jan/15 11:30 AM

Status

Quotation accepted [ 10008 ]

Parts ordered [ 3 ]

Adrienne Barwell (Inactive) made changes - 06/Jan/15 11:30 AM

Status	Parts ordered [ 3 ]	Parts Recieved [ 10003 ]
Plot

Adrienne Barwell (Inactive) made changes - 06/Jan/15 11:30 AM

Status	Parts Recieved [ 10003 ]	Engineer Scheduled [ 10000 ]
Work Scheduled	06/Nov/14	12/Jan/15
Plot

Adrienne Barwell (Inactive) made changes - 07/Jan/15 10:33 AM

Attachment

screenshot-5.jpg [ 80894 ]

Adrienne Barwell (Inactive) made changes - 09/Jan/15 3:13 PM

Priority

Manager escalations [ 10000 ]

Agreed Date [ 26 ]

Adrienne Barwell (Inactive) made changes - 13/Jan/15 9:08 AM

Attachment

CCF12012015_00002.jpg [ 81322 ]

Adrienne Barwell (Inactive) made changes - 13/Jan/15 9:08 AM

Attachment

CCF12012015_00002.jpg [ 81322 ]

Adrienne Barwell (Inactive) made changes - 13/Jan/15 9:08 AM

Attachment

CCF13012015_00000.jpg [ 81323 ]

Adrienne Barwell (Inactive) made changes - 13/Jan/15 9:09 AM

Status

Engineer Scheduled [ 10000 ]

Resolved [ 5 ]

Adrienne Barwell (Inactive) made changes - 13/Jan/15 9:09 AM

Status

Resolved [ 5 ]

Complete [ 6 ]

made changes - 13/Jan/15 10:45 AM

Park_Email

made changes - 13/Jan/15 10:45 AM

Park_Address

made changes - 13/Jan/15 10:45 AM

Park_Contact

made changes - 13/Jan/15 10:46 AM

Park_Email

made changes - 13/Jan/15 10:46 AM

Park_Address

made changes - 13/Jan/15 10:46 AM

Park_Contact

Adrienne Barwell (Inactive) made changes - 20/Jan/15 1:40 PM

Workflow

Quotes ver 2.1 [ 152909 ]

Quotes ver 2.5 [ 155982 ]