Details

    • Type: Agreed Date/ End of season Agreed Date/ End of season
    • Status: Assessment Sheet Issued
    • Priority: Over 8 Weeks Over 8 Weeks
    • Resolution: Unresolved
    • Labels:
      None
    • Plot:
      69
    • Model:
      Summer Lodge
    • Serial:
      AT002595/B1
    • Status Colour:
      Assessment Sheet Issued Assessment Sheet Issued
    • Park_Company:
       Merrybee Caravan Park
    • Park_Code:
      MERR01
    • Park_Contact:
      Mr Trevor Hicks
    • Park_Phone:
      01278 751263
    • Park_Postcode:
      TA8 2RD
    • Additional Contact Details:
      Mr and Mrs Hill
    • Park_Key_Account:
      No
    • SLA: Quote Time to:
    • SLA Status:
    • Quote outcome:
      None
    1. 11.12.14.jpg
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    2. 11.12.14.jpg
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    3. 12.12.14.jpg
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    4. 12.12.14.jpg
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    5. 16.12.14.jpg
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    6. 16.7.14.jpg
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    7. 16.7.14.jpg
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    8. 16.7.14.jpg
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    9. 16.7.14.jpg
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    10. 16.7.14.jpg
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    11. 16.7.14.jpg
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    12. 19.8.14.jpg
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    13. 19.8.14.jpg
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    14. 2.1.15.jpg
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    15. 21.11.14.jpg
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    16. 21.11.14.jpg
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    17. 28.8.14.jpg
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    18. 9.1.15.jpg
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    19. 9.1.15.jpg
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    20. 9.1.15.jpg
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    21. 9.9.14.jpg
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    22. CCF16122014_00000.jpg
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    23. CCF21072014_00005.jpg
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    24. CCF21072014_00006.jpg
      655 kB

      Activity

      Adrienne Barwell (Inactive) created issue -
      Hide
      Adrienne Barwell (Inactive) added a comment -
      I have tried to ring Doug to get more information but cannot get hold of him
      Show
      Adrienne Barwell (Inactive) added a comment - I have tried to ring Doug to get more information but cannot get hold of him
      Adrienne Barwell (Inactive) made changes -
      Field Original Value New Value
      Status Open [ 1 ] Worksheet Issued [ 10004 ]
      Claire Folland made changes -
      Plot 69
      Claire Folland made changes -
      Attachment 16.7.14.jpg [ 66949 ]
      Claire Folland made changes -
      Attachment 16.7.14.jpg [ 66950 ]
      Claire Folland made changes -
      Attachment 16.7.14.jpg [ 66951 ]
      Claire Folland made changes -
      Attachment 16.7.14.jpg [ 66952 ]
      Claire Folland made changes -
      Attachment 16.7.14.jpg [ 66953 ]
      Claire Folland made changes -
      Attachment 16.7.14.jpg [ 66954 ]
      Hide
      Claire Folland added a comment -
      Mike sent me an email with some pictures, no van details, this is for mr Hill on pitch 69, have called Steve, he will have a look while on site today
      Show
      Claire Folland added a comment - Mike sent me an email with some pictures, no van details, this is for mr Hill on pitch 69, have called Steve, he will have a look while on site today
      Hide
      Ellie W (Inactive) added a comment -
      Quotation for repair completed 16.7.14
      Show
      Ellie W (Inactive) added a comment - Quotation for repair completed 16.7.14
      Ellie W (Inactive) made changes -
      Attachment CCF21072014_00005.jpg [ 67237 ]
      Attachment CCF21072014_00006.jpg [ 67238 ]
      Ellie W (Inactive) made changes -
      Status Worksheet Issued [ 10004 ] Engineer Assessment Scheduled [ 10048 ]
      Ellie W (Inactive) made changes -
      Status Engineer Assessment Scheduled [ 10048 ] Awaiting Quote [ 10006 ]
      Ellie W (Inactive) made changes -
      Status Awaiting Quote [ 10006 ] Quotation supplied [ 10007 ]
      Hide
      Adrienne Barwell (Inactive) added a comment -
      assessment paperwork passed to Maureen
      Show
      Adrienne Barwell (Inactive) added a comment - assessment paperwork passed to Maureen
      Hide
      Maureen Hooper (Inactive) added a comment -
      Panel diagram sent to ecs for prices
      Show
      Maureen Hooper (Inactive) added a comment - Panel diagram sent to ecs for prices
      Adrienne Barwell (Inactive) made changes -
      Assignee Adrienne Barwell [ adrienne ] Maureen Hooper [ maureenh ]
      Maureen Hooper (Inactive) made changes -
      Attachment 19.8.14.jpg [ 70210 ]
      Maureen Hooper (Inactive) made changes -
      Attachment 19.8.14.jpg [ 70211 ]
      Hide
      Maureen Hooper (Inactive) added a comment -
      Prices for panels received. Request for price of brown aluminium window frame sent to Katrina at Atlas
      Show
      Maureen Hooper (Inactive) added a comment - Prices for panels received. Request for price of brown aluminium window frame sent to Katrina at Atlas
      Maureen Hooper (Inactive) made changes -
      Attachment 28.8.14.jpg [ 70891 ]
      Maureen Hooper (Inactive) made changes -
      Attachment 9.9.14.jpg [ 71846 ]
      Hide
      Maureen Hooper (Inactive) added a comment -
      Email sent to Katrina chasing prices cc'd to Vanessa
      Show
      Maureen Hooper (Inactive) added a comment - Email sent to Katrina chasing prices cc'd to Vanessa
      Adrienne Barwell (Inactive) made changes -
      Park_Company Merrybee Caravan Park (331)
      Adrienne Barwell (Inactive) made changes -
      Park_Contact Mr Trevor Hicks
      Park_Postcode TA8 2RD
      Park_Phone 1278751263
      Park_Code MERR01
      Park_Address2 Brean
      Park_City Burnham
      Park_Address South Road
      Adrienne Barwell (Inactive) made changes -
      Priority Normal [ 21 ] Over 8 Weeks [ 25 ]
      Hide
      Maureen Hooper (Inactive) added a comment -
      Message left for Terry to phone me with a serial number for this van
      Show
      Maureen Hooper (Inactive) added a comment - Message left for Terry to phone me with a serial number for this van
      Hide
      Adrienne Barwell (Inactive) added a comment -
      Mo to ring Merrybee to see if they can provide a serial number for this unit. If they can't Doug has the details of a window company that make up windows locally and we can contact them to see if they can provide a price for a replacement window
      Show
      Adrienne Barwell (Inactive) added a comment - Mo to ring Merrybee to see if they can provide a serial number for this unit. If they can't Doug has the details of a window company that make up windows locally and we can contact them to see if they can provide a price for a replacement window
      made changes -
      Park_Phone 1278751263 01278 751263
      made changes -
      Park_Email
      made changes -
      Park_Key_Account false
      made changes -
      Park_Key_Account false
      Maureen Hooper (Inactive) made changes -
      Serial AT00295/B
      Hide
      Maureen Hooper (Inactive) added a comment -
      Email from Katrina on 20.10.14 saying the S/N we have for this van does not bring anything up
      Show
      Maureen Hooper (Inactive) added a comment - Email from Katrina on 20.10.14 saying the S/N we have for this van does not bring anything up
      Maureen Hooper (Inactive) made changes -
      Attachment 21.11.14.jpg [ 78318 ]
      Hide
      Maureen Hooper (Inactive) added a comment -
      Email to Katrina with a possible S/N
      Show
      Maureen Hooper (Inactive) added a comment - Email to Katrina with a possible S/N
      Maureen Hooper (Inactive) made changes -
      Attachment 21.11.14.jpg [ 78319 ]
      Adrienne Barwell (Inactive) made changes -
      Workflow Quotes ver 2 [ 109778 ] Quotes ver 2.1 [ 152853 ]
      Hide
      Maureen Hooper (Inactive) added a comment -
      Email from Katrina saying this s/n is not recognised
      Show
      Maureen Hooper (Inactive) added a comment - Email from Katrina saying this s/n is not recognised
      Maureen Hooper (Inactive) made changes -
      Attachment 11.12.14.jpg [ 80007 ]
      Hide
      Maureen Hooper (Inactive) added a comment -
      Email to Katrina asking if she can find any details of this van by the c hassis number
      Show
      Maureen Hooper (Inactive) added a comment - Email to Katrina asking if she can find any details of this van by the c hassis number
      Maureen Hooper (Inactive) made changes -
      Attachment 11.12.14.jpg [ 80009 ]
      Hide
      Maureen Hooper (Inactive) added a comment -
      Email from Katrina giving me the setial number for this van
      Show
      Maureen Hooper (Inactive) added a comment - Email from Katrina giving me the setial number for this van
      Maureen Hooper (Inactive) made changes -
      Attachment 12.12.14.jpg [ 80032 ]
      Maureen Hooper (Inactive) made changes -
      Model Summer Lodge
      Hide
      Maureen Hooper (Inactive) added a comment -
      Email sent to Katrina requesting prices for this issue
      Show
      Maureen Hooper (Inactive) added a comment - Email sent to Katrina requesting prices for this issue
      Maureen Hooper (Inactive) made changes -
      Attachment 12.12.14.jpg [ 80034 ]
      Maureen Hooper (Inactive) made changes -
      Serial AT00295/B AT002595/B
      Maureen Hooper (Inactive) made changes -
      Serial AT002595/B AT002595/B1
      Maureen Hooper (Inactive) made changes -
      Attachment CCF16122014_00000.jpg [ 80202 ]
      Hide
      Maureen Hooper (Inactive) added a comment -
      Panel diagram sent to ECS 19.8.14, showing which panels were required and stating the colour
      Show
      Maureen Hooper (Inactive) added a comment - Panel diagram sent to ECS 19.8.14, showing which panels were required and stating the colour
      Hide
      Maureen Hooper (Inactive) added a comment -
      Email re-sent to ECS requesting prices for the panels required
      Show
      Maureen Hooper (Inactive) added a comment - Email re-sent to ECS requesting prices for the panels required
      Maureen Hooper (Inactive) made changes -
      Attachment 16.12.14.jpg [ 80211 ]
      Maureen Hooper (Inactive) made changes -
      Summary quotation for repair - do not have any details quotation for repair
      Hide
      Maureen Hooper (Inactive) added a comment -
      Email to Shaun chasing for a prices
      Show
      Maureen Hooper (Inactive) added a comment - Email to Shaun chasing for a prices
      Maureen Hooper (Inactive) made changes -
      Attachment 2.1.15.jpg [ 80703 ]
      Hide
      Maureen Hooper (Inactive) added a comment -
      Price for panels and corners received from ECS
      Show
      Maureen Hooper (Inactive) added a comment - Price for panels and corners received from ECS
      Maureen Hooper (Inactive) made changes -
      Attachment 9.1.15.jpg [ 81111 ]
      Hide
      Maureen Hooper (Inactive) added a comment -
      Email to Katrina requesting a part number and price for the window which needs replacing
      Show
      Maureen Hooper (Inactive) added a comment - Email to Katrina requesting a part number and price for the window which needs replacing
      Maureen Hooper (Inactive) made changes -
      Attachment 9.1.15.jpg [ 81114 ]
      Hide
      Maureen Hooper (Inactive) added a comment -
      Email to Katrina with a photo of the window required
      Show
      Maureen Hooper (Inactive) added a comment - Email to Katrina with a photo of the window required
      Maureen Hooper (Inactive) made changes -
      Attachment 9.1.15.jpg [ 81137 ]
      Adrienne Barwell (Inactive) made changes -
      Status Quotation supplied [ 10007 ] Quotation accepted [ 10008 ]
      Adrienne Barwell (Inactive) made changes -
      Status Quotation accepted [ 10008 ] Rejected [ 10002 ]
      Adrienne Barwell (Inactive) made changes -
      Status Rejected [ 10002 ] Resolved [ 5 ]
      Resolution Completed [ 1 ]
      Adrienne Barwell (Inactive) made changes -
      Status Resolved [ 5 ] Complete [ 6 ]
      Adrienne Barwell (Inactive) made changes -
      Workflow Quotes ver 2.1 [ 152853 ] Quotes ver 2.5 [ 155821 ]
      made changes -
      Park_Key_Account false
      made changes -
      Park_Email
      made changes -
      Park_Key_Account No
      Adrienne Barwell (Inactive) made changes -
      Workflow Quotes ver 2.5 [ 155821 ] Quotes ver 3 [ 170789 ]
      Adrienne Barwell (Inactive) made changes -
      Workflow Quotes ver 3 [ 170789 ] Quotes ver 3.1 [ 172543 ]
      made changes -
      Resolution Completed [ 1 ]
      Status Complete [ 6 ] Reopened [ 4 ]
      made changes -
      Status Reopened [ 4 ] Assessment Sheet Issued [ 10549 ]
      Quote outcome None [ 12253 ]
      Assignee Maureen Hooper [ maureenh ] Charleen Sibley [ charleen sibley ]
      Transition Time In Source Status Execution Times Last Executer Last Execution Date
      Open Open Worksheet Issued Worksheet Issued
      8m 15s 1 Adrienne Barwell (Inactive) 15/Jul/14 4:42 PM
      Worksheet Issued Worksheet Issued Engineer Assessment Scheduled Engineer Assessment Scheduled
      5d 17h 4m 1 temp 21/Jul/14 9:46 AM
      Engineer Assessment Scheduled Engineer Assessment Scheduled Awaiting Quote Awaiting Quote
      6s 1 temp 21/Jul/14 9:46 AM
      Awaiting Quote Awaiting Quote Quotation supplied Quotation supplied
      4s 1 temp 21/Jul/14 9:46 AM
      Quotation supplied Quotation supplied Quotation accepted Quotation accepted
      172d 5h 24m 1 Adrienne Barwell (Inactive) 09/Jan/15 2:11 PM
      Quotation accepted Quotation accepted Rejected Rejected
      3s 1 Adrienne Barwell (Inactive) 09/Jan/15 2:11 PM
      Rejected Rejected Resolved Resolved
      2s 1 Adrienne Barwell (Inactive) 09/Jan/15 2:11 PM
      Resolved Resolved Complete Complete
      1s 1 Adrienne Barwell (Inactive) 09/Jan/15 2:11 PM
      Complete Complete Reopened Reopened
      4080d 22h 10m 1 13/Mar/26 12:22 PM
      Reopened Reopened Assessment Sheet Issued Assessment Sheet Issued
      16s 1 13/Mar/26 12:22 PM

        People

        • Assignee:
          Charleen Sibley
          Reporter:
          Adrienne Barwell (Inactive)
        • Watchers:
          0 Start watching this issue

          Dates

          • Due:
            Created:
            Updated: