Details
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Type:
Exterior Panels (8 Weeks)
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Status: Assessment Sheet Issued
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Priority:
Over 8 Weeks
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Resolution: Unresolved
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Labels:None
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Order No:AS9057/5041
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Plot:Heathers 9
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Model:Delta Darwin Deluxe
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Serial:DH1300837
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Size:37X12
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Status Colour:
Assessment Sheet Issued
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Park_Company:Mullion Holiday Park
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Park_Code:MULL03
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Park_Contact:David Jelf
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Park_Phone:01326 240428
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Park_Postcode:TR12 7LT
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Invoice Number:..
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Satisfaction note signed:No
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Park_Key_Account:No
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SLA: Quote Time to:
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SLA Status:
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Quote outcome:None
Activity
| Field | Original Value | New Value |
|---|---|---|
| Status | Open [ 1 ] | Worksheet Issued [ 10004 ] |
| Attachment | CCF30072014_00001.jpg [ 68178 ] |
| Issue Type | Panel/Plinth Heater & Fires (4 Weeks) [ 23 ] | Exterior Panels (8 Weeks) [ 26 ] |
| Status | Worksheet Issued [ 10004 ] | Engineer Assessment Scheduled [ 10048 ] |
| Work Scheduled | 11/Aug/14 |
| Attachment | screenshot-1.jpg [ 69344 ] |
| Attachment | CCF19082014_00027.jpg [ 70140 ] | |
| Attachment | CCF19082014_00028.jpg [ 70141 ] | |
| Attachment | CCF19082014_00029.jpg [ 70142 ] |
| Status | Engineer Assessment Scheduled [ 10048 ] | Awaiting Quote [ 10006 ] |
| Attachment | 20.8.14.jpg [ 70382 ] |
| Attachment | 27.8.14.jpg [ 70806 ] |
| Attachment | CCF26072014_00000.jpg [ 70870 ] |
| Attachment | CCF26072014_00000.jpg [ 70870 ] |
| Attachment | CCF26072014_00000.jpg [ 70871 ] |
| Attachment | CCF26072014_00000.jpg [ 70871 ] |
| Attachment | CCF28082014_00000.jpg [ 70875 ] |
| Attachment | Quote - 1381 Delta Darwin.docx [ 70883 ] |
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Maureen Hooper (Inactive)
added a comment -
Permalink
Quote completed and sent to site
Show
Maureen Hooper (Inactive)
added a comment - Quote completed and sent to site
| Attachment | 1.10.14.jpg [ 74147 ] |
Email from site requesting a date when engineers will complete the work, replied saying I cannot give a date and explaining that work is scheduled on a Friday for the following week, and she will get a call when this happpens
Show
Maureen Hooper (Inactive)
added a comment - Email from site requesting a date when engineers will complete the work, replied saying I cannot give a date and explaining that work is scheduled on a Friday for the following week, and she will get a call when this happpens
| Park_Company | Mullion Holiday Park (344) |
| Park_Contact | David Jelf | |
| Park_Postcode | TR12 7LT | |
| Park_Phone | 1326240428 | |
| Park_Code | MULL03 | |
| Park_City | Helston | |
| Park_Address | Ruan Minor |
| Priority | Normal [ 21 ] | Over 8 Weeks [ 25 ] |
made changes -
| Park_Email |
made changes -
| Park_Address2 |
made changes -
| Park_Phone | 1326240428 | 01326 240428 |
made changes -
| Park_Key_Account | false |
made changes -
| Park_Key_Account | false |
made changes -
| Park_Key_Account | false |
Tried to phone Jessica on site, there was no reply so I have left a message on the answer phone saying we do not appear to have had the go-ahead on this quote
Show
Maureen Hooper (Inactive)
added a comment - Tried to phone Jessica on site, there was no reply so I have left a message on the answer phone saying we do not appear to have had the go-ahead on this quote
Email sent to Jessica on site, requesting the completed authorisation to go ahead with the repairs requied
Show
Maureen Hooper (Inactive)
added a comment - Email sent to Jessica on site, requesting the completed authorisation to go ahead with the repairs requied
| Attachment | screenshot-2.jpg [ 75942 ] |
Email sent to Jessica on site saying that we do not appear to have received the go ahead fot this work to commence
Show
Maureen Hooper (Inactive)
added a comment - Email sent to Jessica on site saying that we do not appear to have received the go ahead fot this work to commence
| Attachment | 6.11.14.jpg [ 77124 ] |
| Status | Awaiting Quote [ 10006 ] | Quotation supplied [ 10007 ] |
| Attachment | screenshot-3.jpg [ 78031 ] |
Acceptance resent to Mo. Originally sent in October.
Show
Adrienne Barwell (Inactive)
added a comment - Acceptance resent to Mo. Originally sent in October.
| Status | Quotation supplied [ 10007 ] | Quotation accepted [ 10008 ] |
| Attachment | Acceptance forwarded to Maureen 10.10.14.jpg [ 78036 ] |
| Workflow | Quotes ver 2 [ 110429 ] | Quotes ver 2.1 [ 152931 ] |
Authorisation to go-ahead with the repairs
Show
Maureen Hooper (Inactive)
added a comment - Authorisation to go-ahead with the repairs
| Attachment | 11.12.14.jpg [ 80003 ] |
Email to ECS placing panel and corners on order
Show
Maureen Hooper (Inactive)
added a comment - Email to ECS placing panel and corners on order
| Attachment | 11.12.14.jpg [ 80004 ] |
| Order No | AS9057/5041 |
Email to ECS requesting delivery date for the part required
Show
Maureen Hooper (Inactive)
added a comment - Email to ECS requesting delivery date for the part required
| Attachment | 2.1.15.jpg [ 80676 ] |
Shaun has advised that this panel will arrive on the delivery next week
Show
Adrienne Barwell (Inactive)
added a comment - Shaun has advised that this panel will arrive on the delivery next week
| Status | Quotation accepted [ 10008 ] | Parts ordered [ 3 ] |
| Status | Parts ordered [ 3 ] | Parts Recieved [ 10003 ] |
| Plot |
| Workflow | Quotes ver 2.1 [ 152931 ] | Quotes ver 2.5 [ 155875 ] |
| Status | Parts Recieved [ 10003 ] | Engineer Scheduled [ 10000 ] |
| Plot |
| Work Scheduled | 11/Aug/14 |
Part has been received and worksheet issued
Show
Maureen Hooper (Inactive)
added a comment - Part has been received and worksheet issued
| Assignee | Maureen Hooper [ maureenh ] | Lorraine Pryor [ lorraine ] |
work sheet in the folder awaiting an engineer scheduled date.
Show
Lorraine Pryor (Inactive)
added a comment - work sheet in the folder awaiting an engineer scheduled date.
| Attachment | CCF19022015_00000.jpg [ 83920 ] |
Steve to make sure that we have the correct panel in stock, with a view to replacing it w/c 2.3.15
Show
Adrienne Barwell (Inactive)
added a comment - Steve to make sure that we have the correct panel in stock, with a view to replacing it w/c 2.3.15
| Work Scheduled | 06/Mar/15 |
| Attachment | screenshot-4.jpg [ 84325 ] |
The site have advised that they cancelled this job some time ago with Maureen. I will let Steve know.
Show
Adrienne Barwell (Inactive)
added a comment - The site have advised that they cancelled this job some time ago with Maureen. I will let Steve know.
Updated Steve that the job has been cancelled.
Show
Adrienne Barwell (Inactive)
added a comment - Updated Steve that the job has been cancelled.
| Status | Engineer Scheduled [ 10000 ] | Work Completed [ 10149 ] |
| Status | Work Completed [ 10149 ] | Satisfaction Note [ 10150 ] |
| Invoice Number | .. |
| Status | Satisfaction Note [ 10150 ] | Awaiting Payment [ 10151 ] |
| Satisfaction note signed | No [ 11650 ] | |
| Assignee | Lorraine Pryor [ lorraine ] | Adrienne Barwell [ adrienne ] |
| Status | Awaiting Payment [ 10151 ] | Resolved [ 5 ] |
| Resolution | Completed [ 1 ] |
| Status | Resolved [ 5 ] | Complete [ 6 ] |
made changes -
| Park_Key_Account | false |
made changes -
| Park_Address2 |
made changes -
| Park_Email |
made changes -
| Park_Key_Account | No |
made changes -
| Park_Key_Account | No |
| Workflow | Quotes ver 2.5 [ 155875 ] | Quotes ver 3 [ 171006 ] |
| Workflow | Quotes ver 3 [ 171006 ] | Quotes ver 3.1 [ 173029 ] |
made changes -
| Resolution | Completed [ 1 ] | |
| Status | Complete [ 6 ] | Reopened [ 4 ] |
made changes -
| Status | Reopened [ 4 ] | Assessment Sheet Issued [ 10549 ] |
| Quote outcome | None [ 12253 ] | |
| Assignee | Adrienne Barwell [ adrienne ] | Charleen Sibley [ charleen sibley ] |
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
4m 56s | 1 | Maureen Hooper (Inactive) | 30/Jul/14 2:24 PM | |||||
|
8d 22h 44m | 1 | Adrienne Barwell (Inactive) | 08/Aug/14 1:09 PM | |||||
|
10d 22h 2m | 1 | temp | 19/Aug/14 11:12 AM | |||||
|
91d 5h 43m | 1 | Adrienne Barwell (Inactive) | 18/Nov/14 3:55 PM | |||||
|
22h 12m | 1 | Adrienne Barwell (Inactive) | 19/Nov/14 2:08 PM | |||||
|
61d 22h 9m | 1 | Adrienne Barwell (Inactive) | 20/Jan/15 12:18 PM | |||||
|
2s | 1 | Adrienne Barwell (Inactive) | 20/Jan/15 12:18 PM | |||||
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2h 29m | 1 | Maureen Hooper (Inactive) | 20/Jan/15 2:47 PM | |||||
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42d 2h 5m | 1 | Adrienne Barwell (Inactive) | 03/Mar/15 4:53 PM | |||||
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14d 16h 21m | 1 | Adrienne Barwell (Inactive) | 18/Mar/15 9:15 AM | |||||
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7s | 1 | Adrienne Barwell (Inactive) | 18/Mar/15 9:15 AM | |||||
|
2s | 1 | Adrienne Barwell (Inactive) | 18/Mar/15 9:15 AM | |||||
|
1s | 1 | Adrienne Barwell (Inactive) | 18/Mar/15 9:15 AM | |||||
|
3890d 20h 51m | 1 | 11/Nov/25 6:07 AM | ||||||
|
11s | 1 | 11/Nov/25 6:07 AM |
