Details
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Type:
Exterior Panels (8 Weeks)
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Status: Assessment Sheet Issued
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Priority:
Over 8 Weeks
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Resolution: Unresolved
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Labels:None
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Plot:A92
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Model:Classique Tamar
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Size:32x12
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Status Colour:
Assessment Sheet Issued
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Supplier:Misc
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Park_Company:Highlands End Caravan Park Ltd
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Park_Code:HIGH03
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Park_Contact:m cox
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Park_Phone:01308 422139
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Park_Postcode:DT6 6AR
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Park_Key_Account:Yes
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SLA: Quote Time to:
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SLA Status:
-
Quote outcome:None
Description
Roof and flue damage
Aerial ripped off and panel damage
lounge doorway, floor has blown through water damage
Doors not closing properly
Aerial ripped off and panel damage
lounge doorway, floor has blown through water damage
Doors not closing properly
Issue Links
Activity
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Maureen Hooper (Inactive)
added a comment -
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Worksheet issued along with assessment form and panel diagrams
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Maureen Hooper (Inactive)
added a comment - Worksheet issued along with assessment form and panel diagrams
Thistle Insurance contacted me to see if we had prepared a quote for this issue, I have checked the system and can see that Mo did one today so I have forwarded a copy to Thistle.
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Adrienne Barwell (Inactive)
added a comment - Thistle Insurance contacted me to see if we had prepared a quote for this issue, I have checked the system and can see that Mo did one today so I have forwarded a copy to Thistle.
Thistle have asked how the holiday home has got damaged
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Adrienne Barwell (Inactive)
added a comment - Thistle have asked how the holiday home has got damaged
quote has been accepted
Corner angle is in stock (corner capping)
Check with Steve to see if he has silfix x4
flooring is in stock
Check with Steve how much flat ali is required, and if necessary order from ECS
Corner angle is in stock (corner capping)
Check with Steve to see if he has silfix x4
flooring is in stock
Check with Steve how much flat ali is required, and if necessary order from ECS
Show
Adrienne Barwell (Inactive)
added a comment - quote has been accepted
Corner angle is in stock (corner capping)
Check with Steve to see if he has silfix x4
flooring is in stock
Check with Steve how much flat ali is required, and if necessary order from ECS
Acceptance letter received and a cheque for £50.00 excess
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Adrienne Barwell (Inactive)
added a comment - Acceptance letter received and a cheque for £50.00 excess
confirmation e-mail sent to Miss Lewis
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Adrienne Barwell (Inactive)
added a comment - confirmation e-mail sent to Miss Lewis
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Adrienne Barwell (Inactive)
added a comment - Customer details Miss C Lewis
35 Argus Road
Bristol
BS3 3NY
0117 9020757
claire.e.lewis@outlook.com
Naomi at Thistles has questioned why we have sent a second quotation for this unit. I have asked her to send me copies of both quotes so that we can look into this.
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Adrienne Barwell (Inactive)
added a comment - Naomi at Thistles has questioned why we have sent a second quotation for this unit. I have asked her to send me copies of both quotes so that we can look into this.
worksheet issued
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Adrienne Barwell (Inactive)
added a comment - worksheet issued
comp by Steve and keith
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Adrienne Barwell (Inactive)
added a comment - comp by Steve and keith
INVOICE NUMBER 461864
CREDIT NOTE 461865
CREDIT NOTE 461865
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Adrienne Barwell (Inactive)
added a comment - INVOICE NUMBER 461864
CREDIT NOTE 461865
Satisfaction note sent to the site
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Adrienne Barwell (Inactive)
added a comment - Satisfaction note sent to the site
Satisfaction note received back and sent to Thistle Ins
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Adrienne Barwell (Inactive)
added a comment - Satisfaction note received back and sent to Thistle Ins