Details

    • Type: Chargeable (6 weeks) Chargeable (6 weeks)
    • Status: Complete
    • Priority: High High
    • Resolution: Completed
    • Labels:
      None
    • Plot:
      45
    • Model:
      bordeaux
    • Serial:
      13676h
    • Size:
      38x12
    • Status Colour:
      Complete Complete
    • Stock_Number:
      29405
    • Park_Company:
       Old Coastguard Caravan Park
    • Park_Code:
      OLDC01
    • Park_Phone:
      01308 897223
    • Park_Postcode:
      DT6 4RL
    • Invoice Number:
      ..
    • Satisfaction note signed:
      No
    • Park_Key_Account:
      Yes
    • SLA Status:

      Description

      this is an ex demo from winkleigh
      1. SKM_C224e15022710561.pdf
        268 kB
        Adrienne Barwell
      2. QUOT-1439 (1).docx
        15 kB
        Claire Folland
      1. screenshot-1.jpg
        184 kB
      2. CCF01072015_00002.jpg
        787 kB
      3. 27.1.15.jpg
        223 kB

        Activity

        Adrienne Barwell (Inactive) created issue -
        Adrienne Barwell (Inactive) made changes -
        Field Original Value New Value
        Project Good Will [ 10454 ] Quotes [ 10020 ]
        Key GW-524 QUOT-1439
        Workflow Pre-Owned Ver 2.5 [ 116175 ] Quotes ver 2 [ 116176 ]
        Customer Code oldc01
        Adrienne Barwell (Inactive) made changes -
        Issue Type Worktops (8 Weeks) [ 32 ] Chargeable (6 weeks) [ 14 ]
        Priority Normal [ 21 ] High [ 23 ]
        Due Date 20/Nov/14 12/Dec/14
        ID Number SBH003044
        Hide
        Adrienne Barwell (Inactive) added a comment -
        Mr Paul Harris called, he advised that he had been speaking to Claire about having an extractor fan fitted in the bathroom and that he has been expecting a quotation which has not appeared. Mr Harris advised that an engineer had looked a couple of weeks ago but he had heard nothing since

        I have checked the system and Steve's worksheets and cannot find anything about this. I have therefore called Steve and asked him, he advised that Claire had asked him to have a look and in theory a fan could be fitted but he does not know how to go about it.

        Steve said that an electrician would be able to do this job without any trouble. Steve advised that he did not make any notes as such but did report back to Claire
        Show
        Adrienne Barwell (Inactive) added a comment - Mr Paul Harris called, he advised that he had been speaking to Claire about having an extractor fan fitted in the bathroom and that he has been expecting a quotation which has not appeared. Mr Harris advised that an engineer had looked a couple of weeks ago but he had heard nothing since I have checked the system and Steve's worksheets and cannot find anything about this. I have therefore called Steve and asked him, he advised that Claire had asked him to have a look and in theory a fan could be fitted but he does not know how to go about it. Steve said that an electrician would be able to do this job without any trouble. Steve advised that he did not make any notes as such but did report back to Claire
        Claire Folland made changes -
        Attachment QUOT-1439 (1).docx [ 75568 ]
        Hide
        Claire Folland added a comment -
        spoke to Steve he can fit the extractor fan but can not wire it in or fit the isolation switch, called Mr Harris, he did not realise what was involved and would speak to the parks electrician,
        Show
        Claire Folland added a comment - spoke to Steve he can fit the extractor fan but can not wire it in or fit the isolation switch, called Mr Harris, he did not realise what was involved and would speak to the parks electrician,
        Claire Folland made changes -
        Status Awaiting Quote [ 10006 ] Quotation supplied [ 10007 ]
        made changes -
        Park_Phone 01308 897223
        made changes -
        Park_Email
        made changes -
        Park_Contact
        made changes -
        Park_Address
        made changes -
        Park_Email
        made changes -
        Park_Address
        made changes -
        Park_Contact
        Claire Folland made changes -
        Status Quotation supplied [ 10007 ] Quotation accepted [ 10008 ]
        Claire Folland made changes -
        Status Quotation accepted [ 10008 ] Resolved [ 5 ]
        Resolution Completed [ 1 ]
        made changes -
        Park_Address
        made changes -
        Park_Email
        made changes -
        Park_Contact
        Adrienne Barwell (Inactive) made changes -
        Workflow Quotes ver 2 [ 116176 ] Quotes ver 2.1 [ 152942 ]
        Claire Folland made changes -
        Status Resolved [ 5 ] Reopened [ 4 ]
        Hide
        Claire Folland added a comment -
        emailed new quote to Paul Harris
        Show
        Claire Folland added a comment - emailed new quote to Paul Harris
        Claire Folland made changes -
        Status Reopened [ 4 ] Awaiting Quote [ 10006 ]
        Claire Folland made changes -
        Status Awaiting Quote [ 10006 ] Quotation supplied [ 10007 ]
        Adrienne Barwell (Inactive) made changes -
        Workflow Quotes ver 2.1 [ 152942 ] Quotes ver 2.5 [ 155884 ]
        Claire Folland made changes -
        Attachment 27.1.15.jpg [ 82522 ]
        Hide
        Claire Folland added a comment -
        Mr Harris has now decided to go ahead with the extractor fan, Ade has this booked in for 24th feb, parts in stock issued worksheet
        Show
        Claire Folland added a comment - Mr Harris has now decided to go ahead with the extractor fan, Ade has this booked in for 24th feb, parts in stock issued worksheet
        Claire Folland made changes -
        Status Quotation supplied [ 10007 ] Quotation accepted [ 10008 ]
        Claire Folland made changes -
        Status Quotation accepted [ 10008 ] Parts ordered [ 3 ]
        Claire Folland made changes -
        Status Parts ordered [ 3 ] Parts Recieved [ 10003 ]
        Plot
        Parts in 27/Jan/15 10:14 AM
        Claire Folland made changes -
        Status Parts Recieved [ 10003 ] Engineer Scheduled [ 10000 ]
        Work Scheduled 24/Feb/15
        Plot
        Adrienne Barwell (Inactive) made changes -
        Attachment screenshot-1.jpg [ 82663 ]
        Adrienne Barwell (Inactive) made changes -
        Attachment SKM_C224e15022710561.pdf [ 84427 ]
        Adrienne Barwell (Inactive) made changes -
        Status Engineer Scheduled [ 10000 ] Work Completed [ 10149 ]
        Hide
        Adrienne Barwell (Inactive) added a comment -
        comp by Steve
        Show
        Adrienne Barwell (Inactive) added a comment - comp by Steve
        made changes -
        Park_Contact
        made changes -
        Park_Email
        made changes -
        Park_Contact
        made changes -
        Park_Email
        made changes -
        Park_Key_Account true Yes
        made changes -
        Park_Contact
        made changes -
        Park_Email
        made changes -
        Park_Key_Account Yes
        Hide
        Adrienne Barwell (Inactive) added a comment -
        The customer was talking about asking for compensation for having to visit his van to let us carry out the work to his van, with this mind, I have not invoiced the work, which was carried out in February so I am going to close this issue and let sleeping dogs lie
        Show
        Adrienne Barwell (Inactive) added a comment - The customer was talking about asking for compensation for having to visit his van to let us carry out the work to his van, with this mind, I have not invoiced the work, which was carried out in February so I am going to close this issue and let sleeping dogs lie
        Adrienne Barwell (Inactive) made changes -
        Status Work Completed [ 10149 ] Satisfaction Note [ 10150 ]
        Invoice Number ..
        Adrienne Barwell (Inactive) made changes -
        Status Satisfaction Note [ 10150 ] Awaiting Payment [ 10151 ]
        Satisfaction note signed No [ 11650 ]
        Assignee Claire Folland [ claire ] Adrienne Barwell [ adrienne ]
        Adrienne Barwell (Inactive) made changes -
        Status Awaiting Payment [ 10151 ] Resolved [ 5 ]
        Adrienne Barwell (Inactive) made changes -
        Status Resolved [ 5 ] Complete [ 6 ]
        Adrienne Barwell (Inactive) made changes -
        Attachment CCF01072015_00002.jpg [ 95803 ]
        Hide
        Adrienne Barwell (Inactive) added a comment -
        paperwrok found and passed to Ellie for invoicing
        Show
        Adrienne Barwell (Inactive) added a comment - paperwrok found and passed to Ellie for invoicing
        Adrienne Barwell (Inactive) made changes -
        Workflow Quotes ver 2.5 [ 155884 ] Quotes ver 3 [ 171166 ]
        Adrienne Barwell (Inactive) made changes -
        Workflow Quotes ver 3 [ 171166 ] Quotes ver 3.1 [ 172865 ]
        Transition Time In Source Status Execution Times Last Executer Last Execution Date
        Quotation accepted Quotation accepted Resolved Resolved
        2s 1 Claire Folland 23/Oct/14 2:37 PM
        Resolved Resolved Reopened Reopened
        46d 21h 13m 1 Claire Folland 09/Dec/14 10:50 AM
        Reopened Reopened Awaiting Quote Awaiting Quote
        7m 44s 1 Claire Folland 09/Dec/14 10:58 AM
        Awaiting Quote Awaiting Quote Quotation supplied Quotation supplied
        2d 19h 11m 2 Claire Folland 09/Dec/14 10:58 AM
        Quotation supplied Quotation supplied Quotation accepted Quotation accepted
        52d 2h 26m 2 Claire Folland 27/Jan/15 10:14 AM
        Quotation accepted Quotation accepted Parts ordered Parts ordered
        3s 1 Claire Folland 27/Jan/15 10:14 AM
        Parts ordered Parts ordered Parts Recieved Parts Recieved
        7s 1 Claire Folland 27/Jan/15 10:14 AM
        Parts Recieved Parts Recieved Engineer Scheduled Engineer Scheduled
        18s 1 Claire Folland 27/Jan/15 10:15 AM
        Engineer Scheduled Engineer Scheduled Work Completed Work Completed
        34d 5h 1m 1 Adrienne Barwell (Inactive) 02/Mar/15 3:16 PM
        Work Completed Work Completed Satisfaction Note Satisfaction Note
        120d 19h 31m 1 Adrienne Barwell (Inactive) 01/Jul/15 11:47 AM
        Satisfaction Note Satisfaction Note Awaiting Payment Awaiting Payment
        10s 1 Adrienne Barwell (Inactive) 01/Jul/15 11:47 AM
        Awaiting Payment Awaiting Payment Resolved Resolved
        2s 1 Adrienne Barwell (Inactive) 01/Jul/15 11:47 AM
        Resolved Resolved Complete Complete
        1s 1 Adrienne Barwell (Inactive) 01/Jul/15 11:47 AM

          People

          • Assignee:
            Adrienne Barwell (Inactive)
            Reporter:
            Claire Folland
          • Watchers:
            1 Start watching this issue

            Dates

            • Due:
              Created:
              Updated:
              Resolved:
              Parts in:
              Work Scheduled: