Details
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Type:
Roof (8 Weeks)
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Status: Assessment Sheet Issued
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Priority:
Over 8 Weeks
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Resolution: Unresolved
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Labels:None
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Model:vista Platinum
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Serial:1454893
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Size:28x12
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Status Colour:
Assessment Sheet Issued
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Stock_Number:28487
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Park_Company:Forest Glade Holiday Park
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Park_Code:FORE01
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Park_Contact:Mr N Wellard
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Park_Phone:01404 841381
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Park_Postcode:EX15 2DT
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Park_Key_Account:No
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SLA: Quote Time to:
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SLA Status:
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Quote outcome:None
Activity
| Field | Original Value | New Value |
|---|---|---|
| Park_Contact | Mr N Wellard | |
| Park_Postcode | EX15 2DT | |
| Park_Phone | 1404841381 | |
| Park_Code | FORE01 | |
| Park_City | Near Tiverton | |
| Park_Address | Cullompton |
Hide
Maureen Hooper (Inactive)
added a comment -
Permalink
This issue was phoned in, worksheet issued
Show
Maureen Hooper (Inactive)
added a comment - This issue was phoned in, worksheet issued
| Status | Open [ 1 ] | Submitted [ 10001 ] |
| Status | Submitted [ 10001 ] | Acknowledged [ 10005 ] |
| Status | Acknowledged [ 10005 ] | Parts ordered [ 3 ] |
| Status | Parts ordered [ 3 ] | Parts Recieved [ 10003 ] |
| Plot |
| Status | Parts Recieved [ 10003 ] | Worksheet Issued [ 10004 ] |
Andrea called to say she has heard anything back from us on this, she said that she did explain that she only really want some advise from an engineer.
The van is out of warranty and its been load on as as an ABI issue, I will change this to a quote and take the worksheet out of the folder and ask either steve or keith to call the park.
Andrea is going to get some photos send over so when our engineer calls he knows what they are referring too.
The van is out of warranty and its been load on as as an ABI issue, I will change this to a quote and take the worksheet out of the folder and ask either steve or keith to call the park.
Andrea is going to get some photos send over so when our engineer calls he knows what they are referring too.
Show
Lorraine Pryor (Inactive)
added a comment - Andrea called to say she has heard anything back from us on this, she said that she did explain that she only really want some advise from an engineer.
The van is out of warranty and its been load on as as an ABI issue, I will change this to a quote and take the worksheet out of the folder and ask either steve or keith to call the park.
Andrea is going to get some photos send over so when our engineer calls he knows what they are referring too.
Called Andrea and she said she has had time today. she will get the photos done hopefully on friday and then send them over to my email.
I will then print them off and ask steve to call her.
She is aware that I'm not back in till monday after today
I will then print them off and ask steve to call her.
She is aware that I'm not back in till monday after today
Show
Lorraine Pryor (Inactive)
added a comment - Called Andrea and she said she has had time today. she will get the photos done hopefully on friday and then send them over to my email.
I will then print them off and ask steve to call her.
She is aware that I'm not back in till monday after today
made changes -
| Park_Email |
made changes -
| Park_Address2 |
made changes -
| Park_Phone | 1404841381 | 01404 841381 |
made changes -
| Park_Key_Account | false |
made changes -
| Park_Key_Account | false |
made changes -
| Park_Key_Account | false |
| Assignee | Maureen Hooper [ maureenh ] | Lorraine Pryor [ lorraine ] |
| Status | Worksheet Issued [ 10004 ] | Engineer Assessment Scheduled [ 10048 ] |
| Work Scheduled | 17/Nov/14 | |
| Plot |
still waiting for park to email the photo over so we can show them to steve and get him to call the site
Show
Lorraine Pryor (Inactive)
added a comment - still waiting for park to email the photo over so we can show them to steve and get him to call the site
| Workflow | Quotes ver 2 [ 116669 ] | Quotes ver 2.1 [ 152955 ] |
The park has now emailed me some photo over, I will put this in Steve tray with a note on it asking him to call Andrea at the park with what is the best thing to do to resolve this issue.
Show
Lorraine Pryor (Inactive)
added a comment - The park has now emailed me some photo over, I will put this in Steve tray with a note on it asking him to call Andrea at the park with what is the best thing to do to resolve this issue.
| Attachment | 09.12.14 email from park.jpg [ 79542 ] |
| Attachment | 09.12.14 photo.jpg [ 79543 ] |
| Attachment | 09.12.14 Photo no two.jpg [ 79544 ] |
| Priority | Normal [ 21 ] | Over 8 Weeks [ 25 ] |
need to check if Steve call the park ?
Show
Lorraine Pryor (Inactive)
added a comment - need to check if Steve call the park ?
| Status | Engineer Assessment Scheduled [ 10048 ] | Awaiting Quote [ 10006 ] |
| Status | Awaiting Quote [ 10006 ] | Quotation supplied [ 10007 ] |
| Status | Quotation supplied [ 10007 ] | Quotation accepted [ 10008 ] |
| Status | Quotation accepted [ 10008 ] | Rejected [ 10002 ] |
| Status | Rejected [ 10002 ] | Resolved [ 5 ] |
| Resolution | Completed [ 1 ] |
| Workflow | Quotes ver 2.1 [ 152955 ] | Quotes ver 2.5 [ 155893 ] |
| Status | Resolved [ 5 ] | Complete [ 6 ] |
made changes -
| Park_Key_Account | false |
made changes -
| Park_Address2 |
made changes -
| Park_Email |
made changes -
| Park_Key_Account | No |
made changes -
| Park_Key_Account | No |
| Workflow | Quotes ver 2.5 [ 155893 ] | Quotes ver 3 [ 170849 ] |
| Workflow | Quotes ver 3 [ 170849 ] | Quotes ver 3.1 [ 172596 ] |
made changes -
| Resolution | Completed [ 1 ] | |
| Status | Complete [ 6 ] | Reopened [ 4 ] |
made changes -
| Status | Reopened [ 4 ] | Assessment Sheet Issued [ 10549 ] |
| Quote outcome | None [ 12253 ] | |
| Assignee | Lorraine Pryor [ lorraine ] | Charleen Sibley [ charleen sibley ] |
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
2m 53s | 1 | Maureen Hooper (Inactive) | 16/Oct/14 12:28 PM | |||||
|
5s | 1 | Maureen Hooper (Inactive) | 16/Oct/14 12:28 PM | |||||
|
7s | 1 | Maureen Hooper (Inactive) | 16/Oct/14 12:28 PM | |||||
|
3s | 1 | Maureen Hooper (Inactive) | 16/Oct/14 12:29 PM | |||||
|
1s | 1 | Maureen Hooper (Inactive) | 16/Oct/14 12:29 PM | |||||
|
36d 4h 16m | 1 | Adrienne Barwell (Inactive) | 21/Nov/14 3:45 PM | |||||
|
46d 22h 43m | 1 | Lorraine Pryor (Inactive) | 07/Jan/15 2:29 PM | |||||
|
3s | 1 | Lorraine Pryor (Inactive) | 07/Jan/15 2:29 PM | |||||
|
1s | 1 | Lorraine Pryor (Inactive) | 07/Jan/15 2:29 PM | |||||
|
2s | 1 | Lorraine Pryor (Inactive) | 07/Jan/15 2:29 PM | |||||
|
2s | 1 | Lorraine Pryor (Inactive) | 07/Jan/15 2:29 PM | |||||
|
48d 19h 28m | 1 | Lorraine Pryor (Inactive) | 25/Feb/15 9:57 AM | |||||
|
3911d 19h 34m | 1 | 11/Nov/25 5:32 AM | ||||||
|
39m 22s | 1 | 11/Nov/25 6:11 AM |
