Details
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Type:
Exterior Panels (8 Weeks)
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Status: Complete
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Priority:
Over 6 Weeks
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Resolution: Completed
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Labels:None
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Model:Willerby Rio
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Status Colour:
Complete
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Park_Company:Trethiggey Caravan Park
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Park_Code:TRET04
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Park_Phone:01637 877672
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Park_Postcode:TR8 4LG
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Invoice Number:462372
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Satisfaction note signed:No
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Park_Key_Account:No
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SLA Status:
Activity
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Maureen Hooper (Inactive)
added a comment -
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This issue was phoned in this morning
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Maureen Hooper (Inactive)
added a comment - This issue was phoned in this morning
| Field | Original Value | New Value |
|---|---|---|
| Status | Open [ 1 ] | Worksheet Issued [ 10004 ] |
| Park_Company | Not defined | Trethiggey Caravan Park (561) |
| Park_Key_Account | false | |
| Park_Postcode | TR8 4LG | |
| Park_Phone | 1637877672 | |
| Park_Code | TRET04 | |
| Park_City | Newquay | |
| Park_Address | Quintrell Downs |
made changes -
| Park_Phone | 1637877672 | 01637 877672 |
made changes -
| Park_Address2 |
made changes -
| Park_Contact |
made changes -
| Park_Email |
| Workflow | Quotes ver 2 [ 152840 ] | Quotes ver 2.1 [ 152996 ] |
Sue called to advise no one turned up last week, advised Keith ran out of time, we will see if he can call in on his way back from River valley this week, spoke to Keith, he will try and call in tomorrow
Show
Claire Folland
added a comment - Sue called to advise no one turned up last week, advised Keith ran out of time, we will see if he can call in on his way back from River valley this week, spoke to Keith, he will try and call in tomorrow
Assessment Sheet Returned
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Ellie W (Inactive)
added a comment - Assessment Sheet Returned
| Attachment | SKM_C224e15010711020.pdf [ 80910 ] |
Asked Keith what parts were needed for this issue and he said we do not require any parts as we hold what is needed in stock
Show
Maureen Hooper (Inactive)
added a comment - Asked Keith what parts were needed for this issue and he said we do not require any parts as we hold what is needed in stock
| Attachment | Quote - 1479 Trethiggey.docx [ 81490 ] |
| Status | Worksheet Issued [ 10004 ] | Engineer Assessment Scheduled [ 10048 ] |
| Plot |
| Status | Engineer Assessment Scheduled [ 10048 ] | Awaiting Quote [ 10006 ] |
| Status | Awaiting Quote [ 10006 ] | Quotation supplied [ 10007 ] |
Quote prepared and sent out
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Maureen Hooper (Inactive)
added a comment - Quote prepared and sent out
Sue from Trethiggy phoned she would like us to go ahead and do this work, the site will pay and then invoice the customer themselves
Show
Maureen Hooper (Inactive)
added a comment - Sue from Trethiggy phoned she would like us to go ahead and do this work, the site will pay and then invoice the customer themselves
Worksheet issued
Show
Maureen Hooper (Inactive)
added a comment - Worksheet issued
| Priority | Normal [ 21 ] | Over 6 Weeks [ 27 ] |
| Workflow | Quotes ver 2.1 [ 152996 ] | Quotes ver 2.5 [ 155935 ] |
| Status | Quotation supplied [ 10007 ] | Quotation accepted [ 10008 ] |
| Status | Quotation accepted [ 10008 ] | Parts ordered [ 3 ] |
| Status | Parts ordered [ 3 ] | Parts Recieved [ 10003 ] |
| Plot |
| Status | Parts Recieved [ 10003 ] | Engineer Scheduled [ 10000 ] |
| Work Scheduled | 05/Feb/15 | |
| Plot |
Phoned site and informed them that our engineer will be with them Thursday 5.2.15 to resolve this issue
Show
Maureen Hooper (Inactive)
added a comment - Phoned site and informed them that our engineer will be with them Thursday 5.2.15 to resolve this issue
Work completed by Keith 4.2.15
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Ellie W (Inactive)
added a comment - Work completed by Keith 4.2.15
| Attachment | quot-1479.pdf [ 83368 ] |
| Status | Engineer Scheduled [ 10000 ] | Work Completed [ 10149 ] |
| Assignee | Maureen Hooper [ maureenh ] | Lorraine Pryor [ lorraine ] |
2 fittings behind the showeer were leaking
Show
Adrienne Barwell (Inactive)
added a comment - 2 fittings behind the showeer were leaking
| Status | Work Completed [ 10149 ] | Satisfaction Note [ 10150 ] |
| Invoice Number | 462372 |
private job no satisfaction note required.
work invoiced
work invoiced
Show
Adrienne Barwell (Inactive)
added a comment - private job no satisfaction note required.
work invoiced
| Status | Satisfaction Note [ 10150 ] | Awaiting Payment [ 10151 ] |
| Satisfaction note signed | No [ 11650 ] | |
| Assignee | Lorraine Pryor [ lorraine ] | Adrienne Barwell [ adrienne ] |
| Status | Awaiting Payment [ 10151 ] | Resolved [ 5 ] |
| Resolution | Completed [ 1 ] |
| Status | Resolved [ 5 ] | Complete [ 6 ] |
made changes -
| Park_Key_Account | false |
made changes -
| Park_Contact |
made changes -
| Park_Key_Account | No |
made changes -
| Park_Address2 |
made changes -
| Park_Email |
| Workflow | Quotes ver 2.5 [ 155935 ] | Quotes ver 3 [ 170877 ] |
| Workflow | Quotes ver 3 [ 170877 ] | Quotes ver 3.1 [ 172615 ] |
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
40s | 1 | Maureen Hooper (Inactive) | 04/Dec/14 11:12 AM | |||||
|
41d 35m | 1 | Maureen Hooper (Inactive) | 14/Jan/15 11:47 AM | |||||
|
4s | 1 | Maureen Hooper (Inactive) | 14/Jan/15 11:47 AM | |||||
|
4s | 1 | Maureen Hooper (Inactive) | 14/Jan/15 11:47 AM | |||||
|
16d 4h 18m | 1 | Adrienne Barwell (Inactive) | 30/Jan/15 4:06 PM | |||||
|
2s | 1 | Adrienne Barwell (Inactive) | 30/Jan/15 4:06 PM | |||||
|
2s | 1 | Adrienne Barwell (Inactive) | 30/Jan/15 4:06 PM | |||||
|
6s | 1 | Adrienne Barwell (Inactive) | 30/Jan/15 4:06 PM | |||||
|
6d 19h 42m | 1 | temp | 06/Feb/15 11:48 AM | |||||
|
11d 2h 56m | 1 | Adrienne Barwell (Inactive) | 17/Feb/15 2:45 PM | |||||
|
24s | 1 | Adrienne Barwell (Inactive) | 17/Feb/15 2:45 PM | |||||
|
2s | 1 | Adrienne Barwell (Inactive) | 17/Feb/15 2:45 PM | |||||
|
1s | 1 | Adrienne Barwell (Inactive) | 17/Feb/15 2:45 PM |
