Details
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Type:
Roof (8 Weeks)
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Status: Assessment Sheet Issued
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Priority:
Over 8 Weeks
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Resolution: Unresolved
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Labels:None
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ID Number:SBH003110, SBH003111
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Plot:204
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Model:moselle Lodge
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Serial:017039H
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Size:40x13
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Status Colour:
Assessment Sheet Issued
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Stock_Number:30421
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Park_Company:Oaklands Park
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Park_Code:AOK01
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Park_Contact:Nicky
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Park_Phone:07342939494
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Park_Postcode:PL13 2JS
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Invoice Number:.
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Satisfaction note signed:No
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Park_Key_Account:Yes
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SLA: Quote Time to:
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SLA Status:
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Quote outcome:None
Activity
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Claire Folland
added a comment -
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Matt called to advise the barge board is missing from the roof, this has been missing for about 6 weeks and now there is water damage in the van, Matt needs an engineer there asap, we do not have anyone in the area, he needs us to drop a job as he does not want this van rejected, spoke to Ade, Gavin and Darren, they have arranged for Alan to cover the brean office next week so Dougie can start the pdi's at Unity, this will free Steve for a day to attend to Oaklands.
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Claire Folland
added a comment - Matt called to advise the barge board is missing from the roof, this has been missing for about 6 weeks and now there is water damage in the van, Matt needs an engineer there asap, we do not have anyone in the area, he needs us to drop a job as he does not want this van rejected, spoke to Ade, Gavin and Darren, they have arranged for Alan to cover the brean office next week so Dougie can start the pdi's at Unity, this will free Steve for a day to attend to Oaklands.
emailed Mayflower asking for copies of the delivery tickets
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Claire Folland
added a comment - emailed Mayflower asking for copies of the delivery tickets
tried to call Matt, no answer, left a message for him to give me a call back
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Claire Folland
added a comment - tried to call Matt, no answer, left a message for him to give me a call back
spoke to Matt, he has advised the park thought mayflower had reported it to us, he would like me to ring Racheal at the park and update her,
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Claire Folland
added a comment - spoke to Matt, he has advised the park thought mayflower had reported it to us, he would like me to ring Racheal at the park and update her,
spoke to Pete, he thinks its the centre part which is missing, also most of the gutter brackets are missing, he will email the delivery ticket over to me
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Claire Folland
added a comment - spoke to Pete, he thinks its the centre part which is missing, also most of the gutter brackets are missing, he will email the delivery ticket over to me
paperwork received back and passed to Claire
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Adrienne Barwell (Inactive)
added a comment - paperwork received back and passed to Claire
tried to find part numbers on swift, can not find centre cap, have issued parts enquiry
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Claire Folland
added a comment - tried to find part numbers on swift, can not find centre cap, have issued parts enquiry
centre cap - 1715688
lh barge Board 1710448
rh barge Board 1710449
2 hrs labour
lh barge Board 1710448
rh barge Board 1710449
2 hrs labour
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Claire Folland
added a comment - centre cap - 1715688
lh barge Board 1710448
rh barge Board 1710449
2 hrs labour
emailed quotation to Miranda at Mayflower
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Claire Folland
added a comment - emailed quotation to Miranda at Mayflower
Mayflower just want the parts ordered, they will fit
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Claire Folland
added a comment - Mayflower just want the parts ordered, they will fit
Swift system is showing barge board should be on next weeks delivery
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Claire Folland
added a comment - Swift system is showing barge board should be on next weeks delivery
received replacement rh barge board and centre cap, just waiting for lh barge board
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Claire Folland
added a comment - received replacement rh barge board and centre cap, just waiting for lh barge board
this is still on order with swift
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Claire Folland
added a comment - this is still on order with swift
received both barge boards, wrong centre cap has been supplied, this has been re-ordered by swift
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Claire Folland
added a comment - received both barge boards, wrong centre cap has been supplied, this has been re-ordered by swift
replacement centre cap should be on this weeks delivery
Wider centre cap received
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Adrienne Barwell (Inactive)
added a comment - Wider centre cap received
emailed Miranda to advise parts are now in stock
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Claire Folland
added a comment - emailed Miranda to advise parts are now in stock
Have emailed Miranda to advise the parts have not been collected yet, she will remind David
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Claire Folland
added a comment - Have emailed Miranda to advise the parts have not been collected yet, she will remind David
Mayflower came to collect parts but they did not fit in the van, he will come back with a different van
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Claire Folland
added a comment - Mayflower came to collect parts but they did not fit in the van, he will come back with a different van
checked the stores, Mayflower have now collected parts
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Claire Folland
added a comment - checked the stores, Mayflower have now collected parts
Claire to invoice Mayflower
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Adrienne Barwell (Inactive)
added a comment - Claire to invoice Mayflower