Details
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Type:
Roof (8 Weeks)
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Status: Assessment Sheet Issued
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Priority:
Over 8 Weeks
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Resolution: Unresolved
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Labels:None
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ID Number:SBH003110, SBH003111
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Plot:204
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Model:moselle Lodge
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Serial:017039H
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Size:40x13
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Status Colour:
Assessment Sheet Issued
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Stock_Number:30421
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Park_Company:Oaklands Park
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Park_Code:AOK01
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Park_Contact:Nicky
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Park_Phone:07342939494
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Park_Postcode:PL13 2JS
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Invoice Number:.
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Satisfaction note signed:No
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Park_Key_Account:Yes
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SLA: Quote Time to:
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SLA Status:
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Quote outcome:None
Activity
| Field | Original Value | New Value |
|---|---|---|
| Attachment | screenshot-1.jpg [ 79933 ] |
| Park_Key_Account | false | |
| Park_Contact | Peter (site Manager) | |
| Park_Postcode | PL13 2JS | |
| Park_Phone | 01503 262640 | |
| Park_Code | AOK01 | |
| Park_Address2 | Looe | |
| Park_Address | Polpero Rd |
Hide
Claire Folland
added a comment -
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Matt called to advise the barge board is missing from the roof, this has been missing for about 6 weeks and now there is water damage in the van, Matt needs an engineer there asap, we do not have anyone in the area, he needs us to drop a job as he does not want this van rejected, spoke to Ade, Gavin and Darren, they have arranged for Alan to cover the brean office next week so Dougie can start the pdi's at Unity, this will free Steve for a day to attend to Oaklands.
Show
Claire Folland
added a comment - Matt called to advise the barge board is missing from the roof, this has been missing for about 6 weeks and now there is water damage in the van, Matt needs an engineer there asap, we do not have anyone in the area, he needs us to drop a job as he does not want this van rejected, spoke to Ade, Gavin and Darren, they have arranged for Alan to cover the brean office next week so Dougie can start the pdi's at Unity, this will free Steve for a day to attend to Oaklands.
emailed Mayflower asking for copies of the delivery tickets
Show
Claire Folland
added a comment - emailed Mayflower asking for copies of the delivery tickets
tried to call Matt, no answer, left a message for him to give me a call back
Show
Claire Folland
added a comment - tried to call Matt, no answer, left a message for him to give me a call back
spoke to Matt, he has advised the park thought mayflower had reported it to us, he would like me to ring Racheal at the park and update her,
Show
Claire Folland
added a comment - spoke to Matt, he has advised the park thought mayflower had reported it to us, he would like me to ring Racheal at the park and update her,
| Attachment | 11.12.14.jpg [ 79987 ] |
| Status | Open [ 1 ] | Worksheet Issued [ 10004 ] |
| Attachment | 11.12.14.jpg [ 79990 ] |
spoke to Pete, he thinks its the centre part which is missing, also most of the gutter brackets are missing, he will email the delivery ticket over to me
Show
Claire Folland
added a comment - spoke to Pete, he thinks its the centre part which is missing, also most of the gutter brackets are missing, he will email the delivery ticket over to me
| Status | Worksheet Issued [ 10004 ] | Engineer Assessment Scheduled [ 10048 ] |
| Work Scheduled | 16/Dec/14 | |
| Plot |
| Status | Engineer Assessment Scheduled [ 10048 ] | Awaiting Quote [ 10006 ] |
paperwork received back and passed to Claire
Show
Adrienne Barwell (Inactive)
added a comment - paperwork received back and passed to Claire
| Attachment | screenshot-2.jpg [ 80608 ] |
| Attachment | screenshot-3.jpg [ 80615 ] |
| Attachment | CCF02012015_00000.jpg [ 80669 ] |
tried to find part numbers on swift, can not find centre cap, have issued parts enquiry
Show
Claire Folland
added a comment - tried to find part numbers on swift, can not find centre cap, have issued parts enquiry
centre cap - 1715688
lh barge Board 1710448
rh barge Board 1710449
2 hrs labour
lh barge Board 1710448
rh barge Board 1710449
2 hrs labour
Show
Claire Folland
added a comment - centre cap - 1715688
lh barge Board 1710448
rh barge Board 1710449
2 hrs labour
| Status | Awaiting Quote [ 10006 ] | Quotation supplied [ 10007 ] |
| Attachment | QUOT-1486 (1).docx [ 80772 ] |
emailed quotation to Miranda at Mayflower
Show
Claire Folland
added a comment - emailed quotation to Miranda at Mayflower
| Attachment | 12.1.15.jpg [ 81193 ] |
| ID Number | SBH003110, SBH003111 |
| Attachment | 12.1.15.jpg [ 81194 ] |
| Status | Quotation supplied [ 10007 ] | Quotation accepted [ 10008 ] |
| Status | Quotation accepted [ 10008 ] | Parts ordered [ 3 ] |
Mayflower just want the parts ordered, they will fit
Show
Claire Folland
added a comment - Mayflower just want the parts ordered, they will fit
| Attachment | 12.1.15.jpg [ 81195 ] |
| Workflow | Quotes ver 2.1 [ 154710 ] | Quotes ver 2.5 [ 155984 ] |
Swift system is showing barge board should be on next weeks delivery
Show
Claire Folland
added a comment - Swift system is showing barge board should be on next weeks delivery
received replacement rh barge board and centre cap, just waiting for lh barge board
Show
Claire Folland
added a comment - received replacement rh barge board and centre cap, just waiting for lh barge board
this is still on order with swift
Show
Claire Folland
added a comment - this is still on order with swift
received both barge boards, wrong centre cap has been supplied, this has been re-ordered by swift
Show
Claire Folland
added a comment - received both barge boards, wrong centre cap has been supplied, this has been re-ordered by swift
| Priority | Normal [ 21 ] | Over 8 Weeks [ 25 ] |
replacement centre cap should be on this weeks delivery
| Status | Parts ordered [ 3 ] | Parts Recieved [ 10003 ] |
| Plot |
Wider centre cap received
Show
Adrienne Barwell (Inactive)
added a comment - Wider centre cap received
| Status | Parts Recieved [ 10003 ] | Engineer Scheduled [ 10000 ] |
| Work Scheduled | 16/Dec/14 | 23/Feb/15 |
| Plot |
| Work Scheduled | 23/Feb/15 | 25/Feb/15 |
emailed Miranda to advise parts are now in stock
Show
Claire Folland
added a comment - emailed Miranda to advise parts are now in stock
Have emailed Miranda to advise the parts have not been collected yet, she will remind David
Show
Claire Folland
added a comment - Have emailed Miranda to advise the parts have not been collected yet, she will remind David
Mayflower came to collect parts but they did not fit in the van, he will come back with a different van
Show
Claire Folland
added a comment - Mayflower came to collect parts but they did not fit in the van, he will come back with a different van
checked the stores, Mayflower have now collected parts
Show
Claire Folland
added a comment - checked the stores, Mayflower have now collected parts
| Status | Engineer Scheduled [ 10000 ] | Work Completed [ 10149 ] |
| Status | Work Completed [ 10149 ] | Satisfaction Note [ 10150 ] |
| Invoice Number | . |
| Status | Satisfaction Note [ 10150 ] | Awaiting Payment [ 10151 ] |
| Satisfaction note signed | No [ 11650 ] | |
| Assignee | Claire Folland [ claire ] | Adrienne Barwell [ adrienne ] |
| Status | Awaiting Payment [ 10151 ] | Resolved [ 5 ] |
| Resolution | Completed [ 1 ] |
| Status | Resolved [ 5 ] | Complete [ 6 ] |
made changes -
| Park_City |
made changes -
| Park_Email |
made changes -
| Park_Key_Account | false | No |
made changes -
| Park_City |
made changes -
| Park_Email |
made changes -
| Park_Key_Account | no | No |
made changes -
| Park_Key_Account | no | No |
made changes -
| Park_Email |
made changes -
| Park_City |
made changes -
| Park_Key_Account | No |
made changes -
| Park_Key_Account | No |
Claire to invoice Mayflower
Show
Adrienne Barwell (Inactive)
added a comment - Claire to invoice Mayflower
| Workflow | Quotes ver 2.5 [ 155984 ] | Quotes ver 3 [ 171002 ] |
| Workflow | Quotes ver 3 [ 171002 ] | Quotes ver 3.1 [ 172722 ] |
| Serial | 17039h | 017039H |
made changes -
| Resolution | Completed [ 1 ] | |
| Status | Complete [ 6 ] | Reopened [ 4 ] |
made changes -
| Status | Reopened [ 4 ] | Assessment Sheet Issued [ 10549 ] |
| Quote outcome | None [ 12253 ] | |
| Assignee | Adrienne Barwell [ adrienne ] | Charleen Sibley [ charleen sibley ] |
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
20h 31m | 1 | Claire Folland | 11/Dec/14 10:57 AM | |||||
|
4d 29m | 1 | Claire Folland | 15/Dec/14 11:26 AM | |||||
|
3d 2h 2m | 1 | Adrienne Barwell (Inactive) | 18/Dec/14 1:29 PM | |||||
|
18d 1h 8m | 1 | Claire Folland | 05/Jan/15 2:38 PM | |||||
|
6d 19h 12m | 1 | Claire Folland | 12/Jan/15 9:50 AM | |||||
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2s | 1 | Claire Folland | 12/Jan/15 9:50 AM | |||||
|
38d 23h 55m | 1 | Adrienne Barwell (Inactive) | 20/Feb/15 9:45 AM | |||||
|
59s | 1 | Adrienne Barwell (Inactive) | 20/Feb/15 9:46 AM | |||||
|
26d 4h 43m | 1 | Claire Folland | 18/Mar/15 2:29 PM | |||||
|
8s | 1 | Claire Folland | 18/Mar/15 2:29 PM | |||||
|
7s | 1 | Claire Folland | 18/Mar/15 2:29 PM | |||||
|
2s | 1 | Claire Folland | 18/Mar/15 2:29 PM | |||||
|
1s | 1 | Claire Folland | 18/Mar/15 2:29 PM | |||||
|
3928d 18h 59m | 1 | 19/Dec/25 9:29 AM | ||||||
|
16s | 1 | 19/Dec/25 9:30 AM |
