Details
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Type:
Ext Doors & Windows (4 weeks)
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Status: Assessment Sheet Issued
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Priority:
Over 8 Weeks
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Resolution: Unresolved
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Labels:None
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Order No:AS9439/5041
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Plot:114
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Model:Moselle
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Serial:008868h
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Size:35x12
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Part Number:9821681
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Status Colour:
Assessment Sheet Issued
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Supplier:Swift
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Stock_Number:27602
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Sage_Invoice:463329
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Park_Company:Old Coastguard Caravan Park
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Park_Code:OLDC01
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Park_Phone:01308 897223
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Park_Postcode:DT6 4RL
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Invoice Number:..
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Satisfaction note signed:No
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Park_Key_Account:Yes
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SLA: Quote Time to:
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SLA Status:
-
Quote outcome:None
Description
Please let Lee know when we can visit as his customer is obviously concerned about water ingress and security.
Activity
| Field | Original Value | New Value |
|---|---|---|
| Attachment | Request for engineer visit 30.03.15.jpg [ 86748 ] |
| Park_Company | Not defined | Old Coastguard Caravan Park |
| Park_Key_Account | true | |
| Park_Postcode | DT6 4RL | |
| Park_Phone | 01308 897223 | |
| Park_Code | OLDC01 | |
| Park_Address2 | Burton Bradstock | |
| Park_City | Nr Bridport |
| Park_Contact |
| Park_Email |
made changes -
| Park_Contact |
made changes -
| Park_Email |
| Status | Open [ 1 ] | Worksheet Issued [ 10004 ] |
| Status | Worksheet Issued [ 10004 ] | Engineer Assessment Scheduled [ 10048 ] |
| Work Scheduled | 21/Apr/15 | |
| Plot |
| Attachment | 1590 window.jpg [ 88891 ] |
| Status | Engineer Assessment Scheduled [ 10048 ] | Awaiting Quote [ 10006 ] |
made changes -
| Park_Contact |
made changes -
| Park_Email |
made changes -
| Park_Key_Account | true | Yes |
made changes -
| Park_Contact |
made changes -
| Park_Email |
made changes -
| Park_Key_Account | Yes |
| Attachment | Response to part enquiry.jpg [ 90254 ] |
| Status | Awaiting Quote [ 10006 ] | Quotation supplied [ 10007 ] |
| Attachment | QUOT-1590.pdf [ 91433 ] |
| Attachment | Completed worksheet.pdf [ 91434 ] |
| Attachment | Part enquiry to swift.jpg [ 92181 ] |
| Serial | 08868h | 008868h |
| Status | Quotation supplied [ 10007 ] | Quotation accepted [ 10008 ] |
| Attachment | QUOT-1590 Revised.docx [ 93052 ] |
| Attachment | Email to Mr Bond.jpg [ 93053 ] |
| Status | Quotation accepted [ 10008 ] | Parts ordered [ 3 ] |
| Status | Parts ordered [ 3 ] | Parts Recieved [ 10003 ] |
| Plot |
| Sage_Invoice | 463329 |
| Status | Parts Recieved [ 10003 ] | Engineer Scheduled [ 10000 ] |
| Work Scheduled | 21/Apr/15 | 07/Jul/15 |
| Plot |
| Priority | Normal [ 21 ] | Agreed Date [ 26 ] |
| Supplier | Swift [ 10353 ] | |
| Order No | AS9439/5041 | |
| Part Number | 9821681 |
| Attachment | Swift order confirmation..jpg [ 96852 ] |
| Attachment | Worksheet Quot-1590.pdf [ 96853 ] |
| Status | Engineer Scheduled [ 10000 ] | Work Completed [ 10149 ] |
| Status | Work Completed [ 10149 ] | Satisfaction Note [ 10150 ] |
| Invoice Number | .. |
| Status | Satisfaction Note [ 10150 ] | Awaiting Payment [ 10151 ] |
| Satisfaction note signed | No [ 11650 ] | |
| Assignee | Karen Watson [ karenw ] | Adrienne Barwell [ adrienne ] |
| Status | Awaiting Payment [ 10151 ] | Resolved [ 5 ] |
| Resolution | Completed [ 1 ] |
| Status | Resolved [ 5 ] | Reopened [ 4 ] |
| Status | Reopened [ 4 ] | Worksheet Issued [ 10004 ] |
| Status | Worksheet Issued [ 10004 ] | Engineer Assessment Scheduled [ 10048 ] |
| Plot |
| Status | Engineer Assessment Scheduled [ 10048 ] | Awaiting Quote [ 10006 ] |
| Status | Awaiting Quote [ 10006 ] | Quotation supplied [ 10007 ] |
| Status | Quotation supplied [ 10007 ] | Quotation accepted [ 10008 ] |
| Status | Quotation accepted [ 10008 ] | Parts ordered [ 3 ] |
| Attachment | Email to customer.jpg [ 96854 ] |
| Attachment | Email from customer.jpg [ 97966 ] |
| Status | Parts ordered [ 3 ] | Parts Recieved [ 10003 ] |
| Plot |
| Priority | Agreed Date [ 26 ] | Over 8 Weeks [ 25 ] |
| Attachment | Quot-1590.jpg [ 100165 ] |
| Status | Parts Recieved [ 10003 ] | Engineer Scheduled [ 10000 ] |
| Work Scheduled | 07/Jul/15 | 07/Aug/15 |
| Plot |
| Status | Engineer Scheduled [ 10000 ] | Work Completed [ 10149 ] |
| Status | Work Completed [ 10149 ] | Satisfaction Note [ 10150 ] |
| Status | Satisfaction Note [ 10150 ] | Awaiting Payment [ 10151 ] |
| Satisfaction note signed | No [ 11650 ] |
| Status | Awaiting Payment [ 10151 ] | Resolved [ 5 ] |
| Status | Resolved [ 5 ] | Complete [ 6 ] |
| Workflow | Quotes ver 2.5 [ 160167 ] | Quotes ver 3 [ 171265 ] |
| Workflow | Quotes ver 3 [ 171265 ] | Quotes ver 3.1 [ 172958 ] |
made changes -
| Resolution | Completed [ 1 ] | |
| Status | Complete [ 6 ] | Reopened [ 4 ] |
made changes -
| Status | Reopened [ 4 ] | Assessment Sheet Issued [ 10549 ] |
| Quote outcome | None [ 12253 ] | |
| Assignee | Adrienne Barwell [ adrienne ] | Charleen Sibley [ charleen sibley ] |