Quotes
  1. Quotes
  2. QUOT-1590

customer is unable to close the window properly on the seaward side of his caravan and it needs urgent attention.

    Details

    • Type: Ext Doors & Windows (4 weeks) Ext Doors & Windows (4 weeks)
    • Status: Assessment Sheet Issued
    • Priority: Over 8 Weeks Over 8 Weeks
    • Resolution: Unresolved
    • Labels:
      None
    • Order No:
      AS9439/5041
    • Plot:
      114
    • Model:
      Moselle
    • Serial:
      008868h
    • Size:
      35x12
    • Part Number:
      9821681
    • Status Colour:
      Assessment Sheet Issued Assessment Sheet Issued
    • Supplier:
      Swift
    • Stock_Number:
      27602
    • Sage_Invoice:
      463329
    • Park_Company:
       Old Coastguard Caravan Park
    • Park_Code:
      OLDC01
    • Park_Phone:
      01308 897223
    • Park_Postcode:
      DT6 4RL
    • Invoice Number:
      ..
    • Satisfaction note signed:
      No
    • Park_Key_Account:
      Yes
    • SLA: Quote Time to:
    • SLA Status:
    • Quote outcome:
      None

      Description

      Please let Lee know when we can visit as his customer is obviously concerned about water ingress and security.
      1. Completed worksheet.pdf
        390 kB
        Karen Watson
      2. QUOT-1590.pdf
        341 kB
        Karen Watson
      3. QUOT-1590 Revised.docx
        18 kB
        Karen Watson
      4. Worksheet Quot-1590.pdf
        286 kB
        Karen Watson
      1. 1590 window.jpg
        44 kB
      2. Email from customer.jpg
        246 kB
      3. Email to customer.jpg
        174 kB
      4. Email to Mr Bond.jpg
        179 kB
      5. Part enquiry to swift.jpg
        350 kB
      6. Quot-1590.jpg
        607 kB
      7. Request for engineer visit 30.03.15.jpg
        178 kB
      8. Response to part enquiry.jpg
        357 kB
      9. Swift order confirmation..jpg
        207 kB

        Activity

        Transition Owner Before Transition Transition After Transition Response Time
        30/Mar/15 4:55 PM
        Status Change
        Worksheet Issued
        7 minutes and 36 seconds
        20/Apr/15 9:43 AM
        Worksheet Issued
        Status Change
        Engineer Assessment Scheduled
        2 weeks and 6 days and 16 hours and 48 minutes and 9 seconds
        28/Apr/15 1:44 PM
        Engineer Assessment Scheduled
        Status Change
        Awaiting Quote
        1 week and 1 day and 4 hours and 1 minute and 6 seconds
        20/May/15 5:06 PM
        Awaiting Quote
        Status Change
        Quotation supplied
        3 weeks and 1 day and 3 hours and 21 minutes and 43 seconds
        04/Jun/15 2:36 PM
        Quotation supplied
        Status Change
        Quotation accepted
        2 weeks and 21 hours and 30 minutes and 35 seconds
        12/Jun/15 12:19 PM
        Quotation accepted
        Status Change
        Parts ordered
        1 week and 21 hours and 42 minutes and 50 seconds
        12/Jun/15 12:19 PM
        Parts ordered
        Status Change
        Parts Recieved
        3 seconds
        03/Jul/15 4:28 PM
        Parts Recieved
        Status Change
        Engineer Scheduled
        3 weeks and 4 hours and 9 minutes and 1 second
        11/Jul/15 2:05 PM
        Engineer Scheduled
        Status Change
        Work Completed
        1 week and 21 hours and 36 minutes and 50 seconds
        11/Jul/15 2:05 PM
        Work Completed
        Status Change
        Satisfaction Note
        5 seconds
        11/Jul/15 2:05 PM
        Satisfaction Note
        Status Change
        Awaiting Payment
        10 seconds
        11/Jul/15 2:05 PM
        Awaiting Payment
        Status Change
        3 seconds
        11/Jul/15 2:05 PM
        Status Change
        1 second
        11/Jul/15 2:06 PM
        Status Change
        Worksheet Issued
        1 second
        11/Jul/15 2:06 PM
        Worksheet Issued
        Status Change
        Engineer Assessment Scheduled
        2 seconds
        11/Jul/15 2:06 PM
        Engineer Assessment Scheduled
        Status Change
        Awaiting Quote
        3 seconds
        11/Jul/15 2:06 PM
        Awaiting Quote
        Status Change
        Quotation supplied
        2 seconds
        11/Jul/15 2:06 PM
        Quotation supplied
        Status Change
        Quotation accepted
        1 second
        11/Jul/15 2:06 PM
        Quotation accepted
        Status Change
        Parts ordered
        2 seconds
        30/Jul/15 9:09 AM
        Parts ordered
        Status Change
        Parts Recieved
        2 weeks and 4 days and 19 hours and 3 minutes and 10 seconds
        27/Aug/15 5:04 PM
        Parts Recieved
        Status Change
        Engineer Scheduled
        4 weeks and 7 hours and 54 minutes and 42 seconds
        27/Aug/15 5:04 PM
        Engineer Scheduled
        Status Change
        Work Completed
        2 seconds
        27/Aug/15 5:05 PM
        Work Completed
        Status Change
        Satisfaction Note
        1 minute and 11 seconds
        27/Aug/15 5:05 PM
        Satisfaction Note
        Status Change
        Awaiting Payment
        6 seconds
        27/Aug/15 5:05 PM
        Awaiting Payment
        Status Change
        3 seconds
        27/Aug/15 5:05 PM
        Status Change
        2 seconds
        anonymous
        13/Nov/25 1:45 PM
        Status Change
        2 months and 2 weeks and 2 days and 20 hours and 39 minutes and 31 seconds
        anonymous
        16/Dec/25 12:42 PM
        Status Change
        Assessment Sheet Issued
        1 month and 2 days and 22 hours and 57 minutes and 19 seconds

          People

          • Assignee:
            Charleen Sibley
            Reporter:
            Karen Watson (Inactive)
          • Watchers:
            0 Start watching this issue

            Dates

            • Due:
              Created:
              Updated:
              Work Scheduled: