Quotes
  1. Quotes
  2. QUOT-1640

Rear of the van by window panel was damaged by falling branches (after tree surgery work behind the van)

    Details

    • Type: Exterior Panels (8 Weeks) Exterior Panels (8 Weeks)
    • Status: Complete
    • Priority: High High
    • Resolution: Completed
    • Labels:
      None
    • ID Number:
      ECS quote no 12849
    • Plot:
      257
    • Model:
      willerby Shearton
    • Serial:
      wb4995/004
    • Size:
      38 X 12
    • Status Colour:
      Complete Complete
    • Stock_Number:
      30400
    • Park_Company:
       Trelawne Manor Holiday Village
    • Park_Code:
      TREL03
    • Park_Contact:
      Peter & Debbie Walker
    • Park_Phone:
      01503 272213
    • Park_Postcode:
      PL13 2NA
    • Satisfaction note signed:
      No
    • Park_Key_Account:
      Yes
    • SLA Status:

      Description

      This was reported on the PDI (attached)
      1. 14.05.15 ECS quote for -1640 .pdf
        617 kB
        Lorraine Pryor
      2. 14.05.15 QUOT-1640 LB.docx
        18 kB
        Lorraine Pryor
      3. 30.04.15 quot-1541 work sheet pdf.pdf
        1.17 MB
        Lorraine Pryor
      1. 14.05.15.jpg
        132 kB
      2. 14.05.15.jpg
        120 kB
      3. screenshot-1.jpg
        150 kB

        Activity

        Lorraine Pryor (Inactive) created issue -
        Lorraine Pryor (Inactive) made changes -
        Field Original Value New Value
        Status Open [ 1 ] Worksheet Issued [ 10004 ]
        Lorraine Pryor (Inactive) made changes -
        Status Worksheet Issued [ 10004 ] Engineer Assessment Scheduled [ 10048 ]
        Plot
        Lorraine Pryor (Inactive) made changes -
        Attachment 30.04.15 quot-1640 photo.jpg [ 89503 ]
        Attachment 30.04.15 quot-1640 photo two.jpg [ 89504 ]
        Attachment 30.04.15 quot-1541 work sheet pdf.pdf [ 89505 ]
        Hide
        Lorraine Pryor (Inactive) added a comment -
        Keith looked at this van on the 10.04.15 the infor has been written on quot-1541 which has been attached to jira.
        I have also attached the photo to jira.
        email sent over to ECS asking for a price for the panel.
        Show
        Lorraine Pryor (Inactive) added a comment - Keith looked at this van on the 10.04.15 the infor has been written on quot-1541 which has been attached to jira. I have also attached the photo to jira. email sent over to ECS asking for a price for the panel.
        Lorraine Pryor (Inactive) made changes -
        Status Engineer Assessment Scheduled [ 10048 ] Awaiting Quote [ 10006 ]
        Hide
        Lorraine Pryor (Inactive) added a comment -
        I have again put this back in Keith tray asking him to confirm that he wants a panel size 800 x1150 and I need to know how long this will take / how many men..
        waiting for Keith to let me know.
        Park have chased this up and I have advised them that Im waiting for the price of the panel.
        Show
        Lorraine Pryor (Inactive) added a comment - I have again put this back in Keith tray asking him to confirm that he wants a panel size 800 x1150 and I need to know how long this will take / how many men.. waiting for Keith to let me know. Park have chased this up and I have advised them that Im waiting for the price of the panel.
        Hide
        Lorraine Pryor (Inactive) added a comment -
        PArk have now emailed to say '

        Can you make a note that this unit is now sold and on pitch 149

        Thanks

        Daniel Clarke
        Show
        Lorraine Pryor (Inactive) added a comment - PArk have now emailed to say ' Can you make a note that this unit is now sold and on pitch 149 Thanks Daniel Clarke
        Lorraine Pryor (Inactive) made changes -
        Attachment 30.04.15 quot-1640 photo.jpg [ 89503 ]
        Lorraine Pryor (Inactive) made changes -
        Attachment 30.04.15 quot-1640 photo two.jpg [ 89504 ]
        Lorraine Pryor (Inactive) made changes -
        Attachment 14.05.15.jpg [ 90891 ]
        Lorraine Pryor (Inactive) made changes -
        Attachment 14.05.15.jpg [ 90892 ]
        Lorraine Pryor (Inactive) made changes -
        ID Number ECS quote no 12849
        Lorraine Pryor (Inactive) made changes -
        Serial 1010076 wb4995/004
        Plot Demo 257
        Size 36x12 38 X 12
        Model Trieste willerby Shearton
        Lorraine Pryor (Inactive) made changes -
        Status Awaiting Quote [ 10006 ] Quotation supplied [ 10007 ]
        Manufacturer ECS panels and Surf Bay to fit
        Hide
        Lorraine Pryor (Inactive) added a comment -
        Price quoted are
        Parts £647.332 panels
        Misc Screws etc £10.00
        Travel 77.00
        Labour 277.50 - 1 man ( charge 7.5 hours)
         PP 100.00
        all plus vat
        Show
        Lorraine Pryor (Inactive) added a comment - Price quoted are Parts £647.332 panels Misc Screws etc £10.00 Travel 77.00 Labour 277.50 - 1 man ( charge 7.5 hours)  PP 100.00 all plus vat
        Lorraine Pryor (Inactive) made changes -
        Attachment 14.05.15 QUOT-1640 LB.docx [ 90899 ]
        Lorraine Pryor (Inactive) made changes -
        Attachment 14.05.15 ECS quote for -1640 .pdf [ 90900 ]
        Hide
        Lorraine Pryor (Inactive) added a comment -
        Quote sent to park today and I have had attached the quote sent and the ECS quote
        Show
        Lorraine Pryor (Inactive) added a comment - Quote sent to park today and I have had attached the quote sent and the ECS quote
        Hide
        Lorraine Pryor (Inactive) added a comment -
        waiting on the park to say yes/ no so I will leave this on open still
        Show
        Lorraine Pryor (Inactive) added a comment - waiting on the park to say yes/ no so I will leave this on open still
        Hide
        Adrienne Barwell (Inactive) added a comment -
        Nick spoke to someone from Trelawne wanting a copy of the quote/invoice for this work
        Show
        Adrienne Barwell (Inactive) added a comment - Nick spoke to someone from Trelawne wanting a copy of the quote/invoice for this work
        Adrienne Barwell (Inactive) made changes -
        Attachment screenshot-1.jpg [ 93839 ]
        Hide
        Adrienne Barwell (Inactive) added a comment -
        I have asked Lorraine to forward the quote to Nick
        Show
        Adrienne Barwell (Inactive) added a comment - I have asked Lorraine to forward the quote to Nick
        Hide
        Lorraine Pryor (Inactive) added a comment -
        I have emailed Nick in account the quotes
        Show
        Lorraine Pryor (Inactive) added a comment - I have emailed Nick in account the quotes
        made changes -
        Park_Email
        made changes -
        Park_Key_Account NoYes Yes
        Adrienne Barwell (Inactive) made changes -
        Priority Normal [ 21 ] High [ 23 ]
        Adrienne Barwell (Inactive) made changes -
        Workflow Quotes ver 2.5 [ 161933 ] Quotes ver 3 [ 171063 ]
        Adrienne Barwell (Inactive) made changes -
        Workflow Quotes ver 3 [ 171063 ] Quotes ver 3.1 [ 172771 ]
        Hide
        Lorraine Pryor (Inactive) added a comment -
        I have looked at this and we haven't heard back from the park since june 15, so I will close this off now.
        Show
        Lorraine Pryor (Inactive) added a comment - I have looked at this and we haven't heard back from the park since june 15, so I will close this off now.
        Lorraine Pryor (Inactive) made changes -
        Status Quotation supplied [ 10007 ] Waiting for Customer [ 10350 ]
        Lorraine Pryor (Inactive) made changes -
        Status Waiting for Customer [ 10350 ] Quotation accepted [ 10008 ]
        Lorraine Pryor (Inactive) made changes -
        Status Quotation accepted [ 10008 ] Rejected [ 10002 ]
        Lorraine Pryor (Inactive) made changes -
        Status Rejected [ 10002 ] Resolved [ 5 ]
        Resolution Completed [ 1 ]
        Lorraine Pryor (Inactive) made changes -
        Status Resolved [ 5 ] Complete [ 6 ]
        Transition Time In Source Status Execution Times Last Executer Last Execution Date
        Open Open Worksheet Issued Worksheet Issued
        5m 22s 1 Lorraine Pryor (Inactive) 30/Apr/15 2:33 PM
        Worksheet Issued Worksheet Issued Engineer Assessment Scheduled Engineer Assessment Scheduled
        6s 1 Lorraine Pryor (Inactive) 30/Apr/15 2:34 PM
        Engineer Assessment Scheduled Engineer Assessment Scheduled Awaiting Quote Awaiting Quote
        4m 41s 1 Lorraine Pryor (Inactive) 30/Apr/15 2:38 PM
        Awaiting Quote Awaiting Quote Quotation supplied Quotation supplied
        13d 23h 47m 1 Lorraine Pryor (Inactive) 14/May/15 2:26 PM
        Quotation supplied Quotation supplied Waiting for Customer Waiting for Customer
        165d 1h 43m 1 Lorraine Pryor (Inactive) 26/Oct/15 3:10 PM
        Waiting for Customer Waiting for Customer Quotation accepted Quotation accepted
        1s 1 Lorraine Pryor (Inactive) 26/Oct/15 3:10 PM
        Quotation accepted Quotation accepted Rejected Rejected
        4s 1 Lorraine Pryor (Inactive) 26/Oct/15 3:10 PM
        Rejected Rejected Resolved Resolved
        3s 1 Lorraine Pryor (Inactive) 26/Oct/15 3:10 PM
        Resolved Resolved Complete Complete
        2s 1 Lorraine Pryor (Inactive) 26/Oct/15 3:10 PM

          People

          • Assignee:
            Lorraine Pryor (Inactive)
            Reporter:
            Lorraine Pryor (Inactive)
          • Watchers:
            0 Start watching this issue

            Dates

            • Due:
              Created:
              Updated:
              Resolved:
              Work Scheduled: