Quotes
  1. Quotes
  2. QUOT-1716

Quote to repair damaged panel

        Details

        • Type: Agreed Date/ End of season Agreed Date/ End of season
        • Status: Complete
        • Priority: High High
        • Resolution: Completed
        • Labels:
          None
        • Plot:
          228
        • Model:
          Willerby Vacation (2008)
        • Serial:
          WB3919/006
        • Size:
          35x12
        • Status Colour:
          Complete Complete
        • Park_Company:
           Widemouth Bay Caravan Park
        • Park_Code:
          WIDE01
        • Park_Phone:
          1288361208
        • Park_Postcode:
          EX23 0DF
        • Satisfaction note signed:
          No
        • Park_Key_Account:
          Yes
        • SLA Status:

          Description

          Terry Wright - 01822 606060 - tw@twright.me
          1. 1716 Panel damage 1.jpg
            27 kB
          2. 1716 Panel damage 2.jpg
            32 kB
          3. 1716 Panel damage 3.jpg
            20 kB
          4. 1716 Panel damage 4.jpg
            24 kB
          5. ECS quote for quot-1716.jpg
            725 kB
          6. Emailed quote to customer.jpg
            212 kB
          7. Email from customer.jpg
            211 kB
          8. Email from Customer.jpg
            216 kB
          9. Email from ECS.jpg
            256 kB
          10. Email from Mr Wright.jpg
            173 kB
          11. Email to ECS.jpg
            189 kB
          12. Email to Mr Wright.jpg
            201 kB
          13. Quote to customer.jpg
            176 kB

            Activity

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            Karen Watson (Inactive) added a comment - - edited
            Mr Wright called asking if we did panel repairs as his insurance company (Coast Insurance) had advised him to contact us. Requested he send pictures and as much detail about the van as possible.
            Show
            Karen Watson (Inactive) added a comment - - edited Mr Wright called asking if we did panel repairs as his insurance company (Coast Insurance) had advised him to contact us. Requested he send pictures and as much detail about the van as possible.
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            Karen Watson (Inactive) added a comment -
            Email received from Mr Wright with photos of damage to van he would like us to provide a quote to repair - no serial number though.
            Show
            Karen Watson (Inactive) added a comment - Email received from Mr Wright with photos of damage to van he would like us to provide a quote to repair - no serial number though.
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            Karen Watson (Inactive) added a comment -
            Email sent to ECS requesting quote.
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            Karen Watson (Inactive) added a comment - Email sent to ECS requesting quote.
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            Karen Watson (Inactive) added a comment -
            Email to Mr Wright acknowledging his email and asked if he could provide plot and serial number as soon as possible.
            Show
            Karen Watson (Inactive) added a comment - Email to Mr Wright acknowledging his email and asked if he could provide plot and serial number as soon as possible.
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            Karen Watson (Inactive) added a comment -
            Email from Mr Wright confirming plot number and will get s/n. on Friday.
            Show
            Karen Watson (Inactive) added a comment - Email from Mr Wright confirming plot number and will get s/n. on Friday.
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            Karen Watson (Inactive) added a comment -
            ECS advised they will assess next week.
            Show
            Karen Watson (Inactive) added a comment - ECS advised they will assess next week.
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            Karen Watson (Inactive) added a comment - - edited
            ECS quote received - cost to supply panel and make repair = £708.00.
            Show
            Karen Watson (Inactive) added a comment - - edited ECS quote received - cost to supply panel and make repair = £708.00.
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            Karen Watson (Inactive) added a comment -
            Email received from customer confirming serial number.
            Show
            Karen Watson (Inactive) added a comment - Email received from customer confirming serial number.
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            Karen Watson (Inactive) added a comment -
            Emailed quote to customer.
            Show
            Karen Watson (Inactive) added a comment - Emailed quote to customer.
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            Karen Watson (Inactive) added a comment -
            Email received from Mr Wright saying he will now contact his insurer and get back to me in due course
            Show
            Karen Watson (Inactive) added a comment - Email received from Mr Wright saying he will now contact his insurer and get back to me in due course
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            Karen Watson (Inactive) added a comment -
            No response from customer as yet.
            Show
            Karen Watson (Inactive) added a comment - No response from customer as yet.
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            Karen Watson (Inactive) added a comment -
            No reply from customer so have closed off until we do.
            Show
            Karen Watson (Inactive) added a comment - No reply from customer so have closed off until we do.

              People

              • Assignee:
                Karen Watson (Inactive)
                Reporter:
                Karen Watson (Inactive)
              • Watchers:
                0 Start watching this issue

                Dates

                • Created:
                  Updated:
                  Resolved: