Details
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Type:
Panel/Plinth Heater & Fires (4 Weeks)
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Status: Complete
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Priority:
High
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Resolution: Completed
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Labels:None
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Plot:B173
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Model:Bordeaux
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Serial:018261h
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Size:38x12
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Status Colour:
Complete
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Stock_Number:30716
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Park_Company:Golden Cap Caravan Park - WDLH
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Park_Code:GOLD02
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Park_Contact:Jen
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Park_Phone:01297480010
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Park_Postcode:DT6 6JX
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Satisfaction note signed:No
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Park_Key_Account:Yes
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SLA Status:
Activity
| Field | Original Value | New Value |
|---|---|---|
| Park_Contact | Mr Martin Cox | |
| Park_Postcode | DT6 6JX | |
| Park_Email | goldencapparkmanager@wdlh.co.uk | |
| Park_Phone | 01297480010 | |
| Park_Code | GOLD02 | |
| Park_Key_Account | Yes | |
| Park_Address2 | Seatown, Chideock | |
| Park_City | Bridport | |
| Park_Address | Golden Cap Caravan Park |
Hide
Karen Watson (Inactive)
added a comment -
Permalink
Jennie at park asking for price for replacement fire front. Email sent back to Jennie with picture of fire front asking her to indicate / describe the bit she needs, as supplier can be diffcult about returns if we order the wrong part.
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Karen Watson (Inactive)
added a comment - Jennie at park asking for price for replacement fire front. Email sent back to Jennie with picture of fire front asking her to indicate / describe the bit she needs, as supplier can be diffcult about returns if we order the wrong part.
| Attachment | Email from & reply to park.jpg [ 96258 ] |
| Attachment | Email to park.jpg [ 96859 ] |
Not had a reply from Jennie so email sent to park as reminder of query I sent to her.
Show
Karen Watson (Inactive)
added a comment - Not had a reply from Jennie so email sent to park as reminder of query I sent to her.
| Attachment | Email from park.jpg [ 97117 ] |
Jennie acknowledged my enquiry and will check and respond shortly.
Show
Karen Watson (Inactive)
added a comment - Jennie acknowledged my enquiry and will check and respond shortly.
Further email from park confirming the part required - see photo where park have identified location of marks.
Show
Karen Watson (Inactive)
added a comment - Further email from park confirming the part required - see photo where park have identified location of marks.
| Attachment | 1739 Fire.jpg [ 97123 ] |
| Attachment | Email from park.jpg [ 97124 ] |
Connect shows fire front is £124.75. Part no. 9834523
Quote:- £124.75 for Part, £10 for Carriage (£134.95) plus VAT of £26.95 = Grand total £161.70.
Emailed quote to Jennie at park.
Quote:- £124.75 for Part, £10 for Carriage (£134.95) plus VAT of £26.95 = Grand total £161.70.
Emailed quote to Jennie at park.
Show
Karen Watson (Inactive)
added a comment - - edited Connect shows fire front is £124.75. Part no. 9834523
Quote:- £124.75 for Part, £10 for Carriage (£134.95) plus VAT of £26.95 = Grand total £161.70.
Emailed quote to Jennie at park.
| Attachment | Emailed quote to park.jpg [ 97129 ] |
| Status | Open [ 1 ] | Worksheet Issued [ 10004 ] |
| Status | Worksheet Issued [ 10004 ] | Engineer Assessment Scheduled [ 10048 ] |
| Plot |
| Status | Engineer Assessment Scheduled [ 10048 ] | Awaiting Quote [ 10006 ] |
| Status | Awaiting Quote [ 10006 ] | Quotation supplied [ 10007 ] |
| Status | Quotation supplied [ 10007 ] | Waiting for Customer [ 10350 ] |
Quote was sent to park 2 weeks ago. I will wait another week and if not heard anymore will close.
Show
Karen Watson (Inactive)
added a comment - Quote was sent to park 2 weeks ago. I will wait another week and if not heard anymore will close.
| Park_Key_Account | NoYes | Yes |
| Priority | Normal [ 21 ] | High [ 23 ] |
| Assignee | Karen Watson [ karenw ] | Nikki Milling [ nikkim ] |
Nothing heard back so closed and emailed park advising
Show
Nikki Milling (Inactive)
added a comment - Nothing heard back so closed and emailed park advising
| Status | Waiting for Customer [ 10350 ] | Quotation accepted [ 10008 ] |
| Status | Quotation accepted [ 10008 ] | Rejected [ 10002 ] |
| Status | Rejected [ 10002 ] | Resolved [ 5 ] |
| Resolution | Completed [ 1 ] |
| Status | Resolved [ 5 ] | Complete [ 6 ] |
| Workflow | Quotes ver 2.5 [ 165046 ] | Quotes ver 3 [ 171113 ] |
| Workflow | Quotes ver 3 [ 171113 ] | Quotes ver 3.1 [ 172816 ] |
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
10d 2h 9m | 1 | Karen Watson (Inactive) | 14/Jul/15 2:15 PM | |||||
|
8s | 1 | Karen Watson (Inactive) | 14/Jul/15 2:15 PM | |||||
|
4s | 1 | Karen Watson (Inactive) | 14/Jul/15 2:15 PM | |||||
|
5s | 1 | Karen Watson (Inactive) | 14/Jul/15 2:15 PM | |||||
|
18d 39m | 1 | Karen Watson (Inactive) | 01/Aug/15 2:55 PM | |||||
|
16d 23h 49m | 1 | Nikki Milling (Inactive) | 18/Aug/15 2:44 PM | |||||
|
3s | 1 | Nikki Milling (Inactive) | 18/Aug/15 2:44 PM | |||||
|
2s | 1 | Nikki Milling (Inactive) | 18/Aug/15 2:44 PM | |||||
|
2s | 1 | Nikki Milling (Inactive) | 18/Aug/15 2:44 PM |
