Details
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Type:
Roof (8 Weeks)
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Status: Complete
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Priority:
High
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Resolution: Completed
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Labels:None
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Plot:63 Mrs Mccutcheon
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Model:TBA
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Serial:TBA
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Status Colour:
Complete
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Park_Company:surfbay holiday park
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Park_Code:surf02
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Park_Phone:01237 471833
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Park_Postcode:EX39 1HD
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Additional Contact Details:Kim @ surf Bay
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Satisfaction note signed:No
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Park_Key_Account:Yes
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SLA Status:
Activity
| Field | Original Value | New Value |
|---|---|---|
| Park_Postcode | EX39 1HD | |
| Park_Email | Surfbayholidaypark@surfbay.co.uk | |
| Park_Phone | 01237 471833 | |
| Park_Code | surf02 | |
| Park_Key_Account | Yes | |
| Park_Address2 | Bideford | |
| Park_City | Westward Ho | |
| Park_Address | Golf Links Road |
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Lorraine Pryor (Inactive)
added a comment -
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This request has come via an email from Nikki so I will issue a work sheet for one of our engineer to go out and access this for a quote, it might be something that he can repair when on site.
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Lorraine Pryor (Inactive)
added a comment - This request has come via an email from Nikki so I will issue a work sheet for one of our engineer to go out and access this for a quote, it might be something that he can repair when on site.
| Status | Open [ 1 ] | Worksheet Issued [ 10004 ] |
Work sheet issue today and put in folder for scheduling date.
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Lorraine Pryor (Inactive)
added a comment - Work sheet issue today and put in folder for scheduling date.
| Attachment | 05.08.15 work sheet.jpg [ 98916 ] |
Unable to attach email as Im having to use claires computer and cant access my own emails
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Lorraine Pryor (Inactive)
added a comment - Unable to attach email as Im having to use claires computer and cant access my own emails
| Priority | Normal [ 21 ] | High [ 23 ] |
| Workflow | Quotes ver 2.5 [ 166644 ] | Quotes ver 3 [ 171209 ] |
| Status | Worksheet Issued [ 10004 ] | Assessment Sheet Issued [ 10549 ] |
| Workflow | Quotes ver 3 [ 171209 ] | Quotes ver 3.1 [ 172904 ] |
| Status | Assessment Sheet Issued [ 10549 ] | Engineer Assessment Scheduled [ 10048 ] |
| Assignee | Lorraine Pryor [ lorraine ] | Adrienne Barwell [ adrienne ] |
| Plot |
| Status | Engineer Assessment Scheduled [ 10048 ] | Awaiting Quote [ 10006 ] |
| Resolution | Completed [ 1 ] |
| Status | Awaiting Quote [ 10006 ] | Quotation supplied [ 10007 ] |
| Status | Quotation supplied [ 10007 ] | Waiting for Customer [ 10350 ] |
| Status | Waiting for Customer [ 10350 ] | Quotation accepted [ 10008 ] |
| Status | Quotation accepted [ 10008 ] | Rejected [ 10002 ] |
I have looked in my tray but nothing has been left for me on this, as it was back in Aug and we haven't heard from them, if they come back then I will have to re-open this.
Show
Lorraine Pryor (Inactive)
added a comment - I have looked in my tray but nothing has been left for me on this, as it was back in Aug and we haven't heard from them, if they come back then I will have to re-open this.
| Status | Rejected [ 10002 ] | Resolved [ 5 ] |
| Status | Resolved [ 5 ] | Complete [ 6 ] |
| Attachment | SKM_C224e15111715500.pdf [ 106327 ] |
Completed Aftersales worksheet scanned and attatched
Show
Nikki Curtis (Inactive)
added a comment - Completed Aftersales worksheet scanned and attatched
| Attachment | SKM_C224e15111715500.pdf [ 106327 ] |
| Attachment | SKM_C224e15111716151.pdf [ 106339 ] |
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
3m 57s | 1 | Lorraine Pryor (Inactive) | 05/Aug/15 12:29 PM | |||||
|
55d 58m | 1 | Adrienne Barwell (Inactive) | 29/Sep/15 1:28 PM | |||||
|
27d 2h 27m | 1 | Lorraine Pryor (Inactive) | 26/Oct/15 2:55 PM | |||||
|
4s | 1 | Lorraine Pryor (Inactive) | 26/Oct/15 2:55 PM | |||||
|
3s | 1 | Lorraine Pryor (Inactive) | 26/Oct/15 2:55 PM | |||||
|
2s | 1 | Lorraine Pryor (Inactive) | 26/Oct/15 2:55 PM | |||||
|
2s | 1 | Lorraine Pryor (Inactive) | 26/Oct/15 2:55 PM | |||||
|
4s | 1 | Lorraine Pryor (Inactive) | 26/Oct/15 2:55 PM | |||||
|
5m 38s | 1 | Lorraine Pryor (Inactive) | 26/Oct/15 3:01 PM | |||||
|
2s | 1 | Lorraine Pryor (Inactive) | 26/Oct/15 3:01 PM |
