Details
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Type:
Bedroom Furniture (8 Weeks)
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Status: Complete
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Priority:
High
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Resolution: Completed
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Labels:None
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Model:ABI Ambleside
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Serial:1571236
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Size:40x12
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Status Colour:
Complete
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Stock_Number:31636
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Park_Company:Holiday Resort Unity
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Park_Code:UNIT01
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Park_Contact:Elly Peters
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Park_Phone:01278 751602
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Park_Postcode:TA8 2RB
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Satisfaction note signed:No
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Park_Key_Account:Yes
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SLA Status:
Description
PLEASE ADVISE JOSH ONCE ASSESSED.
Activity
| Field | Original Value | New Value |
|---|---|---|
| Description | PLEASE ADVISE JOSH ONCE ASSESSED. |
| Resolution | Completed [ 1 ] | |
| Park_Company | Not defined | Holiday Resort Unity |
| Park_Contact | Mr R House | |
| Park_Postcode | TA8 2RB | |
| Park_Email | john.bassi@hru.co.uk | |
| Park_Phone | 01278 751602 | |
| Park_Code | UNIT01 | |
| Park_Key_Account | Yes | |
| Park_Address2 | Brean | |
| Park_City | Burnham on Sea | |
| Park_Address | Unity Farm, Coast Road |
| Status | Open [ 1 ] | Assessment Sheet Issued [ 10549 ] |
| Assignee | Karen Watson [ karenw ] | Adrienne Barwell [ adrienne ] |
Hide
Karen Watson (Inactive)
added a comment -
Permalink
Assessment sheet issued.
Show
Karen Watson (Inactive)
added a comment - Assessment sheet issued.
| Attachment | Assessment sheet issued.jpg [ 103869 ] |
| Attachment | SKM_C224e15111716201.pdf [ 106347 ] |
Completed Aftersales assessment sheet scanned and attatched
Show
Nikki Curtis (Inactive)
added a comment - Completed Aftersales assessment sheet scanned and attatched
| Attachment | SKM_C224e15111716260.pdf [ 106351 ] |
I will need to speak to Steve on this one re parts.
Labour 2 men 8 hours
Travel 140 miles £77.00
Parts need 1 wall board £60.00
1 x Wall board Press Joint ??
2 x 2ft 6 head boards must match the existing ones will email ABI- 25.11.15 steve said it should be 2ft 3inc
2 x beds with mattress are we supplying these ? need to ask Steve
Door frame for Bedroom entrance x 1
1 x bedside unit for between beds
400mm 10 mm pipe
Tv socket ?? need to ask Steve
I have typed up a list to talk to Steve re parts , I have asked him to see me when he next comes in the office.
Labour 2 men 8 hours
Travel 140 miles £77.00
Parts need 1 wall board £60.00
1 x Wall board Press Joint ??
2 x 2ft 6 head boards must match the existing ones will email ABI- 25.11.15 steve said it should be 2ft 3inc
2 x beds with mattress are we supplying these ? need to ask Steve
Door frame for Bedroom entrance x 1
1 x bedside unit for between beds
400mm 10 mm pipe
Tv socket ?? need to ask Steve
I have typed up a list to talk to Steve re parts , I have asked him to see me when he next comes in the office.
Show
Lorraine Pryor (Inactive)
added a comment - - edited I will need to speak to Steve on this one re parts.
Labour 2 men 8 hours
Travel 140 miles £77.00
Parts need 1 wall board £60.00
1 x Wall board Press Joint ??
2 x 2ft 6 head boards must match the existing ones will email ABI- 25.11.15 steve said it should be 2ft 3inc
2 x beds with mattress are we supplying these ? need to ask Steve
Door frame for Bedroom entrance x 1
1 x bedside unit for between beds
400mm 10 mm pipe
Tv socket ?? need to ask Steve
I have typed up a list to talk to Steve re parts , I have asked him to see me when he next comes in the office.
| Attachment | 23.11.15 parts list to talk to steve about.docx [ 106793 ] |
steve has come back to me today to say that he needs to revise the labour
He feels that on the first day it would require 2 men full days so 2 x 8 hours
second day 1 man full day - 8 hours
so it would change the quote to:
Travel 140 miles £77.00 x 2
He has said that the beds/ headboards should be 2ft 3 inc not 2ft 6inc, I have said that the best thing to do is for me to email Dan at Abi to firstly see if they have standard head boards at 2ft 3 inc as ABI dont make them up if they not standard sizes. I have also ask for a price for the beds/ mattress for 2ft 3inc
Steve also said that the owner wants them to fit a wardrobe in this room but there would not be enough room to do this as they are having to move the radiator to the back wall and put underneath the dressing table and there is NO room for the wardrobe.
Once I hear back from Dan I can then update Park/ owner
He feels that on the first day it would require 2 men full days so 2 x 8 hours
second day 1 man full day - 8 hours
so it would change the quote to:
Travel 140 miles £77.00 x 2
He has said that the beds/ headboards should be 2ft 3 inc not 2ft 6inc, I have said that the best thing to do is for me to email Dan at Abi to firstly see if they have standard head boards at 2ft 3 inc as ABI dont make them up if they not standard sizes. I have also ask for a price for the beds/ mattress for 2ft 3inc
Steve also said that the owner wants them to fit a wardrobe in this room but there would not be enough room to do this as they are having to move the radiator to the back wall and put underneath the dressing table and there is NO room for the wardrobe.
Once I hear back from Dan I can then update Park/ owner
Show
Lorraine Pryor (Inactive)
added a comment - steve has come back to me today to say that he needs to revise the labour
He feels that on the first day it would require 2 men full days so 2 x 8 hours
second day 1 man full day - 8 hours
so it would change the quote to:
Travel 140 miles £77.00 x 2
He has said that the beds/ headboards should be 2ft 3 inc not 2ft 6inc, I have said that the best thing to do is for me to email Dan at Abi to firstly see if they have standard head boards at 2ft 3 inc as ABI dont make them up if they not standard sizes. I have also ask for a price for the beds/ mattress for 2ft 3inc
Steve also said that the owner wants them to fit a wardrobe in this room but there would not be enough room to do this as they are having to move the radiator to the back wall and put underneath the dressing table and there is NO room for the wardrobe.
Once I hear back from Dan I can then update Park/ owner
Dan from abi has come back to say Hi Lorraine
We can supply the beds however in regards to the Headboards, the smallest size Headboard we can supply is 900W X 600H
spoken to Steve about this and he advised me that this is still to big and he would be able to to fit a wardrobe in as they want.
We can supply the beds however in regards to the Headboards, the smallest size Headboard we can supply is 900W X 600H
spoken to Steve about this and he advised me that this is still to big and he would be able to to fit a wardrobe in as they want.
Show
Lorraine Pryor (Inactive)
added a comment - Dan from abi has come back to say Hi Lorraine
We can supply the beds however in regards to the Headboards, the smallest size Headboard we can supply is 900W X 600H
spoken to Steve about this and he advised me that this is still to big and he would be able to to fit a wardrobe in as they want.
| Attachment | screenshot-1.png [ 107456 ] |
not heard back from PArk so I will close this off now.
Show
Lorraine Pryor (Inactive)
added a comment - not heard back from PArk so I will close this off now.
| Status | Assessment Sheet Issued [ 10549 ] | Engineer Assessment Scheduled [ 10048 ] |
| Assignee | Adrienne Barwell [ adrienne ] | Karen Watson [ karenw ] |
| Plot |
| Status | Engineer Assessment Scheduled [ 10048 ] | Awaiting Quote [ 10006 ] |
| Status | Awaiting Quote [ 10006 ] | Quotation supplied [ 10007 ] |
| Status | Quotation supplied [ 10007 ] | Waiting for Customer [ 10350 ] |
| Status | Waiting for Customer [ 10350 ] | Quotation accepted [ 10008 ] |
| Status | Quotation accepted [ 10008 ] | Rejected [ 10002 ] |
| Status | Rejected [ 10002 ] | Resolved [ 5 ] |
| Status | Resolved [ 5 ] | Complete [ 6 ] |
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
3m 17s | 1 | Karen Watson (Inactive) | 16/Oct/15 4:36 PM | |||||
|
131d 23h 17m | 1 | Lorraine Pryor (Inactive) | 25/Feb/16 2:53 PM | |||||
|
3s | 1 | Lorraine Pryor (Inactive) | 25/Feb/16 2:53 PM | |||||
|
3s | 1 | Lorraine Pryor (Inactive) | 25/Feb/16 2:53 PM | |||||
|
1s | 1 | Lorraine Pryor (Inactive) | 25/Feb/16 2:53 PM | |||||
|
1s | 1 | Lorraine Pryor (Inactive) | 25/Feb/16 2:54 PM | |||||
|
3s | 1 | Lorraine Pryor (Inactive) | 25/Feb/16 2:54 PM | |||||
|
20s | 1 | Lorraine Pryor (Inactive) | 25/Feb/16 2:54 PM | |||||
|
4s | 1 | Lorraine Pryor (Inactive) | 25/Feb/16 2:54 PM |
