Details
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Type:
Exterior Panels (8 Weeks)
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Status: Worksheet Issued
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Priority:
Normal
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Resolution: Completed
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Labels:None
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Plot:58
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Model:Everglade
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Serial:none given
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Size:none given
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Status Colour:
Worksheet Issued
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Sage_Invoice:465499 paid in full 24.02.16
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Park_Company:West Wayland Caravan Park
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Park_Code:WEST05
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Park_Phone:Barbara home (Winter): 01503 262410. To call in Summer: 01503264070
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Park_Postcode:PL13 2JS
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Additional Contact Details:
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Satisfaction note signed:No
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Park_Key_Account:No
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SLA: Quote Time to:
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SLA Status:
Description
1.The sky light over the shower room is loose and flapping
2.Strip that holds the panel down across the front of the van has come loose.
accept these on a quote tba for waxol- this is in my yellow folder this part
2.Strip that holds the panel down across the front of the van has come loose.
accept these on a quote tba for waxol- this is in my yellow folder this part
Activity
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- Activity
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Debbie Bartlett (Inactive)
added a comment - - edited
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Printed work sheet for the engineers to attend and asses this, the lady was very vague on the phone as she was contacted by the park owners this morning.Work sheet filed
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Debbie Bartlett (Inactive)
added a comment - - edited Printed work sheet for the engineers to attend and asses this, the lady was very vague on the phone as she was contacted by the park owners this morning.Work sheet filed
Mr Cox phoned wanting to know if our engineer has attended this week, looked in Lorraine's tray and found worksheet, advised Keith has attended and had a look, he would like Lorraine to phone his wife on monday to go through work needed, will email Lorraine
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Claire Folland
added a comment - Mr Cox phoned wanting to know if our engineer has attended this week, looked in Lorraine's tray and found worksheet, advised Keith has attended and had a look, he would like Lorraine to phone his wife on monday to go through work needed, will email Lorraine
Mr Cox's has been on the phone talking to Debbie he wants the quote asap and wants to know if its leaking inside etc.
I have looked at the worksheet but Keith doesn't say on there if he has made this water tight?
Also I cant see any photos for this so I don't know what roof vent we need and he hasn't said if he need anything for the roof ridges?
I have left a message on Keith Mobile asking him to call.
I have looked at the worksheet but Keith doesn't say on there if he has made this water tight?
Also I cant see any photos for this so I don't know what roof vent we need and he hasn't said if he need anything for the roof ridges?
I have left a message on Keith Mobile asking him to call.
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Lorraine Pryor (Inactive)
added a comment - Mr Cox's has been on the phone talking to Debbie he wants the quote asap and wants to know if its leaking inside etc.
I have looked at the worksheet but Keith doesn't say on there if he has made this water tight?
Also I cant see any photos for this so I don't know what roof vent we need and he hasn't said if he need anything for the roof ridges?
I have left a message on Keith Mobile asking him to call.
I have issue a worksheet and put on Claire s desk asking her to get a d43 fot this job as matt can then go either friday or early next week.
Once work done the owner wants us to let him know.
I will need to take money on Wednesday
Once work done the owner wants us to let him know.
I will need to take money on Wednesday
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Lorraine Pryor (Inactive)
added a comment - I have issue a worksheet and put on Claire s desk asking her to get a d43 fot this job as matt can then go either friday or early next week.
Once work done the owner wants us to let him know.
I will need to take money on Wednesday
have spoken to Keith and Steve, they have found one and put on rack, i have put worksheet in Matts's file
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Claire Folland
added a comment - have spoken to Keith and Steve, they have found one and put on rack, i have put worksheet in Matts's file
Acceptance received from Mr Cox
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Adrienne Barwell (Inactive)
added a comment - Acceptance received from Mr Cox
JIRA will not allow me to move this issue on to engineer scheduled, however, Matt was due to attend on Friday 26th, awaiting worksheet to be returned
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Adrienne Barwell (Inactive)
added a comment - JIRA will not allow me to move this issue on to engineer scheduled, however, Matt was due to attend on Friday 26th, awaiting worksheet to be returned
Matt attended site but was unable to finish the job due to the weather conditions.I will print and file another work sheet for us to attend this week. Work sheet attached.
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Debbie Bartlett (Inactive)
added a comment - - edited Matt attended site but was unable to finish the job due to the weather conditions.I will print and file another work sheet for us to attend this week. Work sheet attached.
Assessment sheet returned by Matt and passed to Lorraine
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Adrienne Barwell (Inactive)
added a comment - Assessment sheet returned by Matt and passed to Lorraine
worksheet issued again, and Steve sch to carry out the work 11th
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Adrienne Barwell (Inactive)
added a comment - worksheet issued again, and Steve sch to carry out the work 11th
Steve has attended site all work is complete. Job sheet returned file attached.
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Debbie Bartlett (Inactive)
added a comment - Steve has attended site all work is complete. Job sheet returned file attached.
attached photo of the chassis to jira today, will need to speak to Big Bill at the top work shop re this as looking at this it might be beyond repair ?
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Lorraine Pryor (Inactive)
added a comment - attached photo of the chassis to jira today, will need to speak to Big Bill at the top work shop re this as looking at this it might be beyond repair ?
I have had an email back to say :
Sorry you have the wrong email
I am Mark – maybe Margret is ‘.com’
I'll email then @ .com and see what happens.
Sorry you have the wrong email
I am Mark – maybe Margret is ‘.com’
I'll email then @ .com and see what happens.
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Lorraine Pryor (Inactive)
added a comment - I have had an email back to say :
Sorry you have the wrong email
I am Mark – maybe Margret is ‘.com’
I'll email then @ .com and see what happens.
Assessment Sheet Completed and Returned by Matt Peters
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Ellie W (Inactive)
added a comment - Assessment Sheet Completed and Returned by Matt Peters
Matt has said that the chassis shows signs of extensive surface corrosion which will need to be removed and scraped/ brushed from the entire chassis
The Van measures 31x10ft
Matt has said that he will need to speak to Bill Peters/ Bill Hibbs for a rough estimate of the time as they have more experience of doing these jobs
2 men required
The Van measures 31x10ft
Matt has said that he will need to speak to Bill Peters/ Bill Hibbs for a rough estimate of the time as they have more experience of doing these jobs
2 men required
Show
Ellie W (Inactive)
added a comment - Matt has said that the chassis shows signs of extensive surface corrosion which will need to be removed and scraped/ brushed from the entire chassis
The Van measures 31x10ft
Matt has said that he will need to speak to Bill Peters/ Bill Hibbs for a rough estimate of the time as they have more experience of doing these jobs
2 men required
Quotation Acceptance attached to JIRA
Payment Received for work and the worksheet has been issued
Payment Received for work and the worksheet has been issued
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Ellie W (Inactive)
added a comment - Quotation Acceptance attached to JIRA
Payment Received for work and the worksheet has been issued
Matt - Need to speak to Bill Hibbs to ask how long this will take.
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Ellie W (Inactive)
added a comment - Matt - Need to speak to Bill Hibbs to ask how long this will take.
Matt - Chassis shows signs of extensive surface corrosion which will have to be removed (scraped/brushed) from entire chassis.
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Ellie W (Inactive)
added a comment - Matt - Chassis shows signs of extensive surface corrosion which will have to be removed (scraped/brushed) from entire chassis.
I will issue a memo as notes say that Matt will need to speak to Bill hibbs as of the 10.05.16 and nothing has come back
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Lorraine Pryor (Inactive)
added a comment - I will issue a memo as notes say that Matt will need to speak to Bill hibbs as of the 10.05.16 and nothing has come back
Re No 3 - Matt has come back to say we will not quote for waxoyl on the chassis as its too rusty.
I will send out a rejection letter to the owner.
I will send out a rejection letter to the owner.
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Lorraine Pryor (Inactive)
added a comment - Re No 3 - Matt has come back to say we will not quote for waxoyl on the chassis as its too rusty.
I will send out a rejection letter to the owner.
No action on this so closing off.
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Rose Crisp (Inactive)
added a comment - No action on this so closing off.
will close this off as we did send a rejection letter back in may.
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Lorraine Pryor (Inactive)
added a comment - will close this off as we did send a rejection letter back in may.
I have now reported this to IT - Ray as we are not able to close this off on Jira.
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Lorraine Pryor (Inactive)
added a comment - I have now reported this to IT - Ray as we are not able to close this off on Jira.