Quotes
  1. Quotes
  2. QUOT-2086

Damage to panel and guttering-£50.00 excess on the policy - park want to cancel this job as van owner has sold this now due to his wife passing away- cancelled work now due to death Stacey would still like this work done.

    Details

    • Type: Exterior Panels (8 Weeks) Exterior Panels (8 Weeks)
    • Status: Complete
    • Priority: High High
    • Resolution: Completed
    • Labels:
      None
    • Plot:
      A19 - Mr Walbridge
    • Model:
      Regal Ambassador Windsor 2014
    • Serial:
      RG001147
    • Size:
      36 x 12 (2 bed)
    • Status Colour:
      Complete Complete
    • Park_Company:
       Holiday Resort Unity
    • Park_Code:
      UNIT01
    • Park_Contact:
      Elly Peters
    • Park_Phone:
      01278 751602
    • Park_Postcode:
      TA8 2RB
    • Invoice Number:
      465700 excess only --
    • Satisfaction note signed:
      No
    • Park_Key_Account:
      Yes
    • SLA Status:
    • Quote outcome:
      Accepted

      Description

      Cost Panel;
      roof sheets x 2 and 1 top panel £348.30
      PP £100.00
      1 lenght of white guttering in stock - £18.83
      Sealant/ screws misc £22.00
      Labour 1 day 2 men £592.00
      Labour travel £90.00
      Mileage £77.00
      1. 18.02.16 QUOT-2086 ecs quote.pdf
        277 kB
        Lorraine Pryor
      2. 15.02.16 engineer assessmnet sheet for - QUOT-2086.pdf
        617 kB
        Lorraine Pryor
      3. 14.03.16 ecs accepted part on order.pdf
        633 kB
        Lorraine Pryor
      4. 10.03.16 QUOT-2086 emailed .pdf
        896 kB
        Lorraine Pryor
      5. 10.03.16 QUOT-2086.docx LB-1.docx correct one.docx
        17 kB
        Lorraine Pryor
      1. Update to the site.png
        90 kB
      2. screenshot-9.png
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      3. screenshot-8.png
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      4. screenshot-7.png
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      5. screenshot-6.png
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      6. screenshot-5.png
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      7. screenshot-4.png
        1.00 MB
      8. screenshot-3.png
        570 kB
      9. screenshot-2.png
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      10. screenshot-13.png
        253 kB
      11. screenshot-12.png
        242 kB
      12. screenshot-11.png
        172 kB
      13. screenshot-10.png
        169 kB
      14. screenshot-1.png
        625 kB
      15. sage quote invoice excess no 465700.png
        150 kB
      16. report of damage.png
        106 kB
      17. CCF10032016_00000.jpg
        687 kB
      18. assessment sheet issued.png
        90 kB
      19. A19 Regal a.jpg
        2.90 MB
      20. 15.02.16 email to shaun @ ecs.png
        201 kB
      21. 15.02.16 email to shaun @ ecs.png
        200 kB
      22. 14.03.16 sage no .png
        157 kB
      23. 14.03.16 excess invoice .png
        159 kB
      24. 14.03.16 email to ECS to order part.png
        204 kB
      25. 11.04.16 chaser to ECS.png
        269 kB
      26. 10.03.16 emailed quote.png
        202 kB
      27. 09.05.16 shaun email to say ok to cancel this order work.png
        172 kB

        Issue Links

          Activity

          Transition Owner Before Transition Transition After Transition Response Time
          09/Feb/16 4:25 PM
          Assigned
          8 seconds
          09/Feb/16 4:28 PM
          Status Change
          Assessment Sheet Issued
          3 minutes and 13 seconds
          09/Feb/16 4:29 PM
          Assessment Sheet Issued
          Status Change
          Engineer Assessment Scheduled
          7 seconds
          09/Feb/16 4:29 PM
          Assigned
          8 seconds
          15/Feb/16 5:14 PM
          Engineer Assessment Scheduled
          Status Change
          Awaiting Quote
          6 days and 45 minutes and 3 seconds
          10/Mar/16 1:00 PM
          Awaiting Quote
          Status Change
          Quotation supplied
          3 weeks and 2 days and 19 hours and 46 minutes and 21 seconds
          10/Mar/16 1:00 PM
          Quotation supplied
          Status Change
          Waiting for Customer
          2 seconds
          14/Mar/16 2:30 PM
          Waiting for Customer
          Status Change
          Quotation accepted
          4 days and 1 hour and 29 minutes and 25 seconds
          14/Mar/16 2:30 PM
          Quotation accepted
          Status Change
          Parts ordered
          4 seconds
          09/May/16 2:01 PM
          Parts ordered
          Status Change
          Parts Recieved
          1 month and 3 weeks and 3 days and 23 hours and 31 minutes and 2 seconds
          09/May/16 2:01 PM
          Parts Recieved
          Status Change
          Parts in Stock
          38 seconds
          09/May/16 2:01 PM
          Parts in Stock
          Status Change
          Worksheet Issued
          3 seconds
          09/May/16 2:01 PM
          Worksheet Issued
          Status Change
          Engineer Scheduled
          6 seconds
          09/May/16 2:02 PM
          Engineer Scheduled
          Status Change
          Work Completed
          3 seconds
          09/May/16 2:02 PM
          Work Completed
          Status Change
          Satisfaction Note
          43 seconds
          09/May/16 2:04 PM
          Satisfaction Note
          Status Change
          Awaiting Payment
          1 minute and 40 seconds
          09/May/16 2:11 PM
          Awaiting Payment
          Status Change
          6 minutes and 42 seconds
          09/May/16 2:11 PM
          Status Change
          3 seconds
          26/Nov/16 10:08 AM
          Status Change
          6 months and 2 weeks and 2 days and 19 hours and 56 minutes and 59 seconds
          26/Nov/16 10:08 AM
          Status Change
          Assessment Sheet Issued
          3 seconds
          26/Nov/16 10:08 AM
          Assessment Sheet Issued
          Status Change
          Engineer Assessment Scheduled
          19 seconds
          26/Nov/16 10:08 AM
          Engineer Assessment Scheduled
          Status Change
          Awaiting Quote
          18 seconds
          13/Dec/16 1:31 PM
          Awaiting Quote
          Status Change
          Quotation supplied
          2 weeks and 3 days and 3 hours and 22 minutes and 10 seconds
          13/Dec/16 1:31 PM
          Quotation supplied
          Status Change
          Waiting for Customer
          3 seconds
          13/Dec/16 1:31 PM
          Waiting for Customer
          Status Change
          Quotation accepted
          2 seconds
          13/Dec/16 1:31 PM
          Quotation accepted
          Status Change
          Rejected
          5 seconds
          13/Dec/16 1:31 PM
          Rejected
          Status Change
          Resolved
          5 seconds
          13/Dec/16 1:31 PM
          Resolved
          Status Change
          Complete
          4 seconds
          09/Jan/17 2:14 PM
          Complete
          Status Change
          Reopened
          3 weeks and 6 days and 43 minutes and 2 seconds
          09/Jan/17 2:14 PM
          Reopened
          Status Change
          Assessment Sheet Issued
          2 seconds
          09/Jan/17 2:14 PM
          Assessment Sheet Issued
          Status Change
          Engineer Assessment Scheduled
          6 seconds
          09/Jan/17 2:14 PM
          Engineer Assessment Scheduled
          Status Change
          Awaiting Quote
          6 seconds
          09/Jan/17 2:14 PM
          Awaiting Quote
          Status Change
          Quotation supplied
          4 seconds
          09/Jan/17 2:14 PM
          Quotation supplied
          Status Change
          Waiting for Customer
          2 seconds
          09/Jan/17 2:14 PM
          Waiting for Customer
          Status Change
          Quotation accepted
          2 seconds
          09/Jan/17 2:15 PM
          Quotation accepted
          Status Change
          Parts ordered
          6 seconds
          17/Jan/17 3:53 PM
          Parts ordered
          Status Change
          Parts Recieved
          1 week and 1 day and 1 hour and 38 minutes and 14 seconds
          17/Jan/17 3:53 PM
          Parts Recieved
          Status Change
          Parts in Stock
          3 seconds
          17/Jan/17 3:53 PM
          Parts in Stock
          Status Change
          Worksheet Issued
          9 seconds
          17/Jan/17 3:53 PM
          Worksheet Issued
          Status Change
          Engineer Scheduled
          10 seconds
          17/Jan/17 3:53 PM
          Engineer Scheduled
          Status Change
          Work Completed
          3 seconds
          17/Jan/17 3:53 PM
          Work Completed
          Status Change
          Satisfaction Note
          7 seconds
          17/Jan/17 3:53 PM
          Satisfaction Note
          Status Change
          Awaiting Payment
          8 seconds
          17/Jan/17 3:54 PM
          Awaiting Payment
          Status Change
          5 seconds
          17/Jan/17 3:54 PM
          Status Change
          3 seconds

            People

            • Assignee:
              Adrienne Barwell (Inactive)
              Reporter:
              Adrienne Barwell (Inactive)
            • Watchers:
              0 Start watching this issue

              Dates

              • Due:
                Created:
                Updated:
                Resolved:
                Work Scheduled: