Details
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Type:
Exterior Panels (8 Weeks)
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Status: Complete
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Priority:
High
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Resolution: Completed
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Labels:None
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Plot:A19 - Mr Walbridge
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Model:Regal Ambassador Windsor 2014
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Serial:RG001147
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Size:36 x 12 (2 bed)
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Status Colour:
Complete
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Park_Company:Holiday Resort Unity
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Park_Code:UNIT01
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Park_Contact:Elly Peters
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Park_Phone:01278 751602
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Park_Postcode:TA8 2RB
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Invoice Number:465700 excess only --
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Satisfaction note signed:No
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Park_Key_Account:Yes
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SLA Status:
-
Quote outcome:Accepted
Description
Cost Panel;
roof sheets x 2 and 1 top panel £348.30
PP £100.00
1 lenght of white guttering in stock - £18.83
Sealant/ screws misc £22.00
Labour 1 day 2 men £592.00
Labour travel £90.00
Mileage £77.00
roof sheets x 2 and 1 top panel £348.30
PP £100.00
1 lenght of white guttering in stock - £18.83
Sealant/ screws misc £22.00
Labour 1 day 2 men £592.00
Labour travel £90.00
Mileage £77.00
Issue Links
- Same Van
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QUOT-2399
Damage to panel and guttering- Stacey at park has request the work is carried out for the new owners Mr & Mrs miles park are paying for repairs -2 man job - 1 day
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- Complete
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QUOT-2399
Damage to panel and guttering- Stacey at park has request the work is carried out for the new owners Mr & Mrs miles park are paying for repairs -2 man job - 1 day
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- Complete
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1. |
Update Customer |  |
Complete | Claire Folland | |
2. |
Check Parts Correct | |
Complete | Claire Folland |
Activity
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Adrienne Barwell (Inactive)
added a comment -
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I have put this on the system for Lorraine
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Adrienne Barwell (Inactive)
added a comment - I have put this on the system for Lorraine
Assessment sheet issued
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Adrienne Barwell (Inactive)
added a comment - Assessment sheet issued
Engineers assessment sheet attached to jira and photos today.
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Lorraine Pryor (Inactive)
added a comment - Engineers assessment sheet attached to jira and photos today.
I have emailed ecs asking for the panel and 2 roof sheets price only.
Show
Lorraine Pryor (Inactive)
added a comment - I have emailed ecs asking for the panel and 2 roof sheets price only.
Need to replace damaged panel on the top window side . 2 roof sheets and lenght of white gutter.
Cost Panel; TBA
roof sheets x 2 and 1 top panel £348.30
1 lenght of white guttering in stock -
Sealant x 1 £6.00
Labour 1 day 2 men £592.00
Labour travel £90.00
Mileage £77.00
Cost Panel; TBA
roof sheets x 2 and 1 top panel £348.30
1 lenght of white guttering in stock -
Sealant x 1 £6.00
Labour 1 day 2 men £592.00
Labour travel £90.00
Mileage £77.00
Show
Lorraine Pryor (Inactive)
added a comment - - edited Need to replace damaged panel on the top window side . 2 roof sheets and lenght of white gutter.
Cost Panel; TBA
roof sheets x 2 and 1 top panel £348.30
1 lenght of white guttering in stock -
Sealant x 1 £6.00
Labour 1 day 2 men £592.00
Labour travel £90.00
Mileage £77.00
Stacey has phoned chasing this, the loss adjusters have been on the phone advising they have not recieved the quote, advised reading through the notes it looks like Lorraine is waiting for prices. have checked Lorraines email's, she has recieved the quote from ecs, will email Lorraine asking for this one to be done when she gets back
Show
Claire Folland
added a comment - Stacey has phoned chasing this, the loss adjusters have been on the phone advising they have not recieved the quote, advised reading through the notes it looks like Lorraine is waiting for prices. have checked Lorraines email's, she has recieved the quote from ecs, will email Lorraine asking for this one to be done when she gets back
Prices received from ECS for 1 x top panel and 2 pantiles
Paperwork passed to Lorraine
Paperwork passed to Lorraine
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Adrienne Barwell (Inactive)
added a comment - Prices received from ECS for 1 x top panel and 2 pantiles
Paperwork passed to Lorraine
Hi Lorraine
With reference to your quote for A19 – I forwarded this to Caravan Insurance as it is going through the owners insurance. Do I therefore, still need to sign the acceptance slip?
Many thanks
Stacey Mitchell
Holiday Home Warranty
Holiday Resort Unity
01278 751602
aftersales@hru.co.uk
With reference to your quote for A19 – I forwarded this to Caravan Insurance as it is going through the owners insurance. Do I therefore, still need to sign the acceptance slip?
Many thanks
Stacey Mitchell
Holiday Home Warranty
Holiday Resort Unity
01278 751602
aftersales@hru.co.uk
Show
Lorraine Pryor (Inactive)
added a comment - Hi Lorraine
With reference to your quote for A19 – I forwarded this to Caravan Insurance as it is going through the owners insurance. Do I therefore, still need to sign the acceptance slip?
Many thanks
Stacey Mitchell
Holiday Home Warranty
Holiday Resort Unity
01278 751602
aftersales@hru.co.uk
I have emailed ECS to order the part today.
Stacey called and spoken to Claire to say Invoice the park for the £50.00 excess and they will collect it from him.
I will use invoice no 465700 this is on invoice quotes until I get the full owners name
Stacey called and spoken to Claire to say Invoice the park for the £50.00 excess and they will collect it from him.
I will use invoice no 465700 this is on invoice quotes until I get the full owners name
Show
Lorraine Pryor (Inactive)
added a comment - - edited I have emailed ECS to order the part today.
Stacey called and spoken to Claire to say Invoice the park for the £50.00 excess and they will collect it from him.
I will use invoice no 465700 this is on invoice quotes until I get the full owners name
I have now issued the owner excess invoice for £50.00 on sage no 465700
Invoice sent in the post today.
Invoice sent in the post today.
Show
Lorraine Pryor (Inactive)
added a comment - - edited I have now issued the owner excess invoice for £50.00 on sage no 465700
Invoice sent in the post today.
Stacey @ park was chasing this one up for a date, we are still waiting for the panel etc to come in, I have emailed her back to say this.
I have sent a chaser to Shaun @ ECS to see if we can get a approx date ?
I have sent a chaser to Shaun @ ECS to see if we can get a approx date ?
Show
Lorraine Pryor (Inactive)
added a comment - Stacey @ park was chasing this one up for a date, we are still waiting for the panel etc to come in, I have emailed her back to say this.
I have sent a chaser to Shaun @ ECS to see if we can get a approx date ?
Mark has asked me to credit the excess as it had VAT on it (466010)
I have re-invoiced without VAT - 466011
I have re-invoiced without VAT - 466011
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Ellie W (Inactive)
added a comment - Mark has asked me to credit the excess as it had VAT on it (466010)
I have re-invoiced without VAT - 466011
I have emailed Shaun at ECS to see if we can cancel this order roof sheets x 2 and 1 top panel £348.30 as Stacey at the park wants to cancel this now.
Show
Lorraine Pryor (Inactive)
added a comment - I have emailed Shaun at ECS to see if we can cancel this order roof sheets x 2 and 1 top panel £348.30 as Stacey at the park wants to cancel this now.
Credited Excess as required by Lorraine on 466146
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Ellie W (Inactive)
added a comment - Credited Excess as required by Lorraine on 466146
Credited 465700 on 466184 as requested by Lorraine
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Ellie W (Inactive)
added a comment - Credited 465700 on 466184 as requested by Lorraine
Stacey has asked that we still get these and fix the issue. I have been chasing Shaun about the panels. He has not had a date to confirm when these will be in. See screen shot attached.
Show
Isabel Smith (Inactive)
added a comment - Stacey has asked that we still get these and fix the issue. I have been chasing Shaun about the panels. He has not had a date to confirm when these will be in. See screen shot attached.
This had been closed off again.
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Isabel Smith (Inactive)
added a comment - This had been closed off again.