Details
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Type:
Exterior Panels (8 Weeks)
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Status: Complete
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Priority:
High
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Resolution: Completed
-
Labels:None
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Plot:A19 - Mr Walbridge
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Model:Regal Ambassador Windsor 2014
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Serial:RG001147
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Size:36 x 12 (2 bed)
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Status Colour:
Complete
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Park_Company:Holiday Resort Unity
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Park_Code:UNIT01
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Park_Contact:Elly Peters
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Park_Phone:01278 751602
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Park_Postcode:TA8 2RB
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Invoice Number:465700 excess only --
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Satisfaction note signed:No
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Park_Key_Account:Yes
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SLA Status:
-
Quote outcome:Accepted
Description
Cost Panel;
roof sheets x 2 and 1 top panel £348.30
PP £100.00
1 lenght of white guttering in stock - £18.83
Sealant/ screws misc £22.00
Labour 1 day 2 men £592.00
Labour travel £90.00
Mileage £77.00
roof sheets x 2 and 1 top panel £348.30
PP £100.00
1 lenght of white guttering in stock - £18.83
Sealant/ screws misc £22.00
Labour 1 day 2 men £592.00
Labour travel £90.00
Mileage £77.00
Issue Links
- Same Van
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QUOT-2399
Damage to panel and guttering- Stacey at park has request the work is carried out for the new owners Mr & Mrs miles park are paying for repairs -2 man job - 1 day
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- Complete
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-
QUOT-2399
Damage to panel and guttering- Stacey at park has request the work is carried out for the new owners Mr & Mrs miles park are paying for repairs -2 man job - 1 day
-
- Complete
-
1. |
Update Customer |  |
Complete | Claire Folland | |
2. |
Check Parts Correct | |
Complete | Claire Folland |
Activity
| Field | Original Value | New Value |
|---|---|---|
| Assignee | Adrienne Barwell [ adrienne ] | Lorraine Pryor [ lorraine ] |
| Plot | A18 | A19 |
| Model | Victory Fairhaven Cl 2011 | Regal Ambassador Windsor 2014 |
| Serial | VLH110389 | RG001147 |
| Size | 40 x 12 (3 bed) | 36 x 12 (2 bed) |
| Attachment | assessment sheet issued.png [ 110860 ] |
| Attachment | report of damage.png [ 110861 ] |
| Attachment | assessment sheet issued.png [ 110862 ] |
| Status | Open [ 1 ] | Assessment Sheet Issued [ 10549 ] |
| Assignee | Lorraine Pryor [ lorraine ] | Adrienne Barwell [ adrienne ] |
| Status | Assessment Sheet Issued [ 10549 ] | Engineer Assessment Scheduled [ 10048 ] |
| Plot |
| Assignee | Adrienne Barwell [ adrienne ] | Lorraine Pryor [ lorraine ] |
| Attachment | Update to the site.png [ 110865 ] |
| Attachment | A19 Regal a.jpg [ 110872 ] |
| Attachment | screenshot-1.png [ 111317 ] |
| Attachment | screenshot-2.png [ 111318 ] |
| Attachment | screenshot-3.png [ 111319 ] |
| Attachment | screenshot-4.png [ 111320 ] |
| Attachment | screenshot-5.png [ 111321 ] |
| Attachment | 15.02.16 engineer assessmnet sheet for - QUOT-2086.pdf [ 111322 ] |
| Attachment | 15.02.16 email to shaun @ ecs.png [ 111341 ] |
| Status | Engineer Assessment Scheduled [ 10048 ] | Awaiting Quote [ 10006 ] |
| Resolution | Completed [ 1 ] |
| Attachment | 15.02.16 email to shaun @ ecs.png [ 111348 ] |
| Attachment | 18.02.16 QUOT-2086 ecs quote.pdf [ 111568 ] |
| Description |
Cost Panel; TBA
roof sheets x 2 and 1 top panel £348.30 1 lenght of white guttering in stock - £18.83 Sealant/ screws misc £22.00 Labour 1 day 2 men £592.00 Labour travel £90.00 Mileage £77.00 |
| Description |
Cost Panel; TBA
roof sheets x 2 and 1 top panel £348.30 1 lenght of white guttering in stock - £18.83 Sealant/ screws misc £22.00 Labour 1 day 2 men £592.00 Labour travel £90.00 Mileage £77.00 |
Cost Panel; TBA
roof sheets x 2 and 1 top panel £348.30 PP £100.00 1 lenght of white guttering in stock - £18.83 Sealant/ screws misc £22.00 Labour 1 day 2 men £592.00 Labour travel £90.00 Mileage £77.00 |
| Attachment | 10.03.16 QUOT-2086.docx LB.docx [ 112777 ] |
| Attachment | 10.03.16 emailed quote.png [ 112778 ] |
| Attachment | 10.03.16 QUOT-2086 emailed .pdf [ 112779 ] |
| Status | Awaiting Quote [ 10006 ] | Quotation supplied [ 10007 ] |
| Manufacturer | ECs parts and surf bay to fit. |
| Status | Quotation supplied [ 10007 ] | Waiting for Customer [ 10350 ] |
| Attachment | CCF10032016_00000.jpg [ 112901 ] |
| Attachment | screenshot-6.png [ 113104 ] |
| Attachment | screenshot-7.png [ 113105 ] |
| Attachment | 10.03.16 QUOT-2086.docx LB-1.docx correct one.docx [ 113107 ] |
| Attachment |
10.03.16 |
| Summary | Damage to panel and guttering | Damage to panel and guttering-£50.00 excess on the policy |
| Attachment | 14.03.16 sage no .png [ 113113 ] |
| Status | Waiting for Customer [ 10350 ] | Quotation accepted [ 10008 ] |
| Status | Quotation accepted [ 10008 ] | Parts ordered [ 3 ] |
| Attachment | 14.03.16 ecs accepted part on order.pdf [ 113116 ] |
| Attachment | 14.03.16 email to ECS to order part.png [ 113122 ] |
| Attachment | 14.03.16 owners details.png [ 113141 ] |
| Attachment | 14.03.16 excess invoice .png [ 113144 ] |
| Attachment | screenshot-8.png [ 113145 ] |
| Attachment | 14.03.16 owners details.png [ 113141 ] |
| Attachment | screenshot-8.png [ 113145 ] |
| Attachment | screenshot-8.png [ 113341 ] |
| Description |
Cost Panel; TBA
roof sheets x 2 and 1 top panel £348.30 PP £100.00 1 lenght of white guttering in stock - £18.83 Sealant/ screws misc £22.00 Labour 1 day 2 men £592.00 Labour travel £90.00 Mileage £77.00 |
Cost Panel;
roof sheets x 2 and 1 top panel £348.30 PP £100.00 1 lenght of white guttering in stock - £18.83 Sealant/ screws misc £22.00 Labour 1 day 2 men £592.00 Labour travel £90.00 Mileage £77.00 |
| Attachment | sage quote invoice excess no 465700.png [ 113346 ] |
| Plot | A19 | A19 - Mr Walbridge |
| Invoice Number | 465700 excess only -- |
| Attachment | screenshot-9.png [ 113562 ] |
| Attachment | 11.04.16 chaser to ECS.png [ 114714 ] |
| Attachment | screenshot-10.png [ 116785 ] |
| Summary | Damage to panel and guttering-£50.00 excess on the policy | Damage to panel and guttering-£50.00 excess on the policy - park want to cancel this job as van owner has sold this now due to his wife passing away |
| Status | Parts ordered [ 3 ] | Parts Recieved [ 10003 ] |
| Assignee | Lorraine Pryor [ lorraine ] | Claire Folland [ claire ] |
| Plot |
| Status | Parts Recieved [ 10003 ] | Parts in Stock [ 10031 ] |
| Assignee | Claire Folland [ claire ] | Lorraine Pryor [ lorraine ] |
| Status | Parts in Stock [ 10031 ] | Worksheet Issued [ 10004 ] |
| Assignee | Lorraine Pryor [ lorraine ] | Adrienne Barwell [ adrienne ] |
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
| Assignee | Adrienne Barwell [ adrienne ] | Lorraine Pryor [ lorraine ] |
| Plot |
| Status | Engineer Scheduled [ 10000 ] | Work Completed [ 10149 ] |
| Summary | Damage to panel and guttering-£50.00 excess on the policy - park want to cancel this job as van owner has sold this now due to his wife passing away | Damage to panel and guttering-£50.00 excess on the policy - park want to cancel this job as van owner has sold this now due to his wife passing away- cancelled work now due to death |
| Attachment | screenshot-11.png [ 117480 ] |
| Status | Work Completed [ 10149 ] | Satisfaction Note [ 10150 ] |
| Status | Satisfaction Note [ 10150 ] | Awaiting Payment [ 10151 ] |
| Satisfaction note signed | No [ 11650 ] | |
| Assignee | Lorraine Pryor [ lorraine ] | Adrienne Barwell [ adrienne ] |
| Attachment | 09.05.16 shaun email to say ok to cancel this order work.png [ 117481 ] |
| Status | Awaiting Payment [ 10151 ] | Resolved [ 5 ] |
| Status | Resolved [ 5 ] | Complete [ 6 ] |
| Resolution | Completed [ 1 ] | |
| Status | Complete [ 6 ] | Reopened [ 4 ] |
| Status | Reopened [ 4 ] | Assessment Sheet Issued [ 10549 ] |
| Quote outcome | None [ 12253 ] |
| Status | Assessment Sheet Issued [ 10549 ] | Engineer Assessment Scheduled [ 10048 ] |
| Work Scheduled | 11/Feb/16 | 18/Nov/16 |
| Assignee | Adrienne Barwell [ adrienne ] | Isabel Smith [ monica ] |
| Plot |
| Status | Engineer Assessment Scheduled [ 10048 ] | Awaiting Quote [ 10006 ] |
| Resolution | Completed [ 1 ] |
| Status | Awaiting Quote [ 10006 ] | Quotation supplied [ 10007 ] |
| Status | Quotation supplied [ 10007 ] | Waiting for Customer [ 10350 ] |
| Status | Waiting for Customer [ 10350 ] | Quotation accepted [ 10008 ] |
| Quote outcome | None [ 12253 ] | Accepted [ 12254 ] |
| Quote outcome | Accepted [ 12254 ] | Rejected [ 12255 ] |
| Status | Quotation accepted [ 10008 ] | Rejected [ 10002 ] |
| Status | Rejected [ 10002 ] | Resolved [ 5 ] |
| Status | Resolved [ 5 ] | Complete [ 6 ] |
| Resolution | Completed [ 1 ] | |
| Status | Complete [ 6 ] | Reopened [ 4 ] |
| Status | Reopened [ 4 ] | Assessment Sheet Issued [ 10549 ] |
| Quote outcome | Rejected [ 12255 ] | None [ 12253 ] |
| Assignee | Isabel Smith [ monica ] | Adrienne Barwell [ adrienne ] |
| Status | Assessment Sheet Issued [ 10549 ] | Engineer Assessment Scheduled [ 10048 ] |
| Assignee | Adrienne Barwell [ adrienne ] | Isabel Smith [ monica ] |
| Plot |
| Status | Engineer Assessment Scheduled [ 10048 ] | Awaiting Quote [ 10006 ] |
| Resolution | Completed [ 1 ] |
| Status | Awaiting Quote [ 10006 ] | Quotation supplied [ 10007 ] |
| Status | Quotation supplied [ 10007 ] | Waiting for Customer [ 10350 ] |
| Status | Waiting for Customer [ 10350 ] | Quotation accepted [ 10008 ] |
| Quote outcome | None [ 12253 ] | Accepted [ 12254 ] |
| Status | Quotation accepted [ 10008 ] | Parts ordered [ 3 ] |
| Attachment | screenshot-12.png [ 137864 ] |
| Attachment | screenshot-13.png [ 137865 ] |
| Summary | Damage to panel and guttering-£50.00 excess on the policy - park want to cancel this job as van owner has sold this now due to his wife passing away- cancelled work now due to death | Damage to panel and guttering-£50.00 excess on the policy - park want to cancel this job as van owner has sold this now due to his wife passing away- cancelled work now due to death Stacey would still like this work done. |
| Status | Parts ordered [ 3 ] | Parts Recieved [ 10003 ] |
| Plot |
| Status | Parts Recieved [ 10003 ] | Parts in Stock [ 10031 ] |
| Assignee | Isabel Smith [ monica ] | Adrienne Barwell [ adrienne ] |
| Status | Parts in Stock [ 10031 ] | Worksheet Issued [ 10004 ] |
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
| Plot |
| Status | Engineer Scheduled [ 10000 ] | Work Completed [ 10149 ] |
| Status | Work Completed [ 10149 ] | Satisfaction Note [ 10150 ] |
| Status | Satisfaction Note [ 10150 ] | Awaiting Payment [ 10151 ] |
| Satisfaction note signed | No [ 11650 ] |
| Status | Awaiting Payment [ 10151 ] | Resolved [ 5 ] |
| Status | Resolved [ 5 ] | Complete [ 6 ] |