Quotes
  1. Quotes
  2. QUOT-2294

Panel damage, exterior door, and exterior corner cappings

        Details

        • Type: Exterior Panels (8 Weeks) Exterior Panels (8 Weeks)
        • Status: Assessment Sheet Issued
        • Priority: Over 8 Weeks Over 8 Weeks
        • Resolution: Unresolved
        • Labels:
          None
        • ID Number:
          Quotation Number 21267 Order number 105297
        • Order No:
          AS10018/50411
        • Model:
          Westwood
        • Serial:
          1780311
        • Status Colour:
          Assessment Sheet Issued Assessment Sheet Issued
        • Stock_Number:
          32564
        • Park_Company:
           Newquay Bay Resort - Away Resorts
        • Park_Code:
          NEWQ03
        • Park_Contact:
          Tom Rudd
        • Park_Phone:
          01637 520500
        • Park_Postcode:
          TR8 4AS
        • Invoice Number:
          ....
        • Park_Key_Account:
          No
        • SLA: Quote Time to:
        • SLA Status:
        • Quote outcome:
          None
        1. Microsoft Word
          QUOT-2294.docx
          17 kB
          Adrienne Barwell
        1. 07.02.17 order already completed in sage.png
          155 kB
        2. 07.02.17 stock taken out of sage.png
          138 kB
        3. 08.02.17 Abi invoice.png
          184 kB
        4. 08.02.17 Abi invoice.png
          280 kB
        5. IMG_0041.JPG
          460 kB
        6. IMG_0042.JPG
          444 kB
        7. IMG_0043.JPG
          526 kB
        8. IMG_0044.JPG
          347 kB
        9. IMG_0045.JPG
          465 kB
        10. screenshot-1.png
          79 kB
        11. screenshot-10.png
          79 kB
        12. screenshot-2.png
          92 kB
        13. screenshot-3.png
          81 kB
        14. screenshot-4.png
          99 kB
        15. screenshot-5.png
          83 kB
        16. screenshot-6.png
          85 kB
        17. screenshot-7.png
          76 kB
        18. screenshot-8.png
          83 kB
        19. screenshot-9.png
          271 kB

          Activity

          Ascending order - Click to sort in descending order
          Adrienne Barwell (Inactive) created issue -
          Adrienne Barwell (Inactive) made changes -
          Field Original Value New Value
          Park_Contact Dean
          Park_Postcode TR8 4AS
          Park_Email reception@newquayview.co.uk
          Park_Phone 01637-870490
          Park_Code NEWQ03
          Park_Key_Account No
          Park_Address2 Trevelgue Road
          Park_City Porth
          Park_Address Newquay View Resort
          Adrienne Barwell (Inactive) made changes -
          Resolution Completed [ 1 ]
          Serial 1780311
          Stock_Number 32564
          Adrienne Barwell (Inactive) made changes -
          Assignee Adrienne Barwell [ adrienne ] Lorraine Pryor [ lorraine ]
          Adrienne Barwell (Inactive) made changes -
          Attachment IMG_0041.JPG [ 118932 ]
          Attachment IMG_0042.JPG [ 118933 ]
          Attachment IMG_0043.JPG [ 118934 ]
          Attachment IMG_0044.JPG [ 118935 ]
          Attachment IMG_0045.JPG [ 118936 ]
          Adrienne Barwell (Inactive) made changes -
          Attachment screenshot-1.png [ 118937 ]
          Hide
          Permalink
          Adrienne Barwell (Inactive) added a comment -
          prices requested from ABI
          Show
          Adrienne Barwell (Inactive) added a comment - prices requested from ABI
          Adrienne Barwell (Inactive) made changes -
          Attachment screenshot-2.png [ 118938 ]
          Adrienne Barwell (Inactive) made changes -
          Attachment screenshot-3.png [ 118943 ]
          Hide
          Permalink
          Adrienne Barwell (Inactive) added a comment -
          Updated the site that we are waiting for prices. Parts to be ordered the moment the prices come back in
          Show
          Adrienne Barwell (Inactive) added a comment - Updated the site that we are waiting for prices. Parts to be ordered the moment the prices come back in
          Adrienne Barwell (Inactive) made changes -
          Assignee Lorraine Pryor [ lorraine ] Adrienne Barwell [ adrienne ]
          Adrienne Barwell (Inactive) made changes -
          Attachment screenshot-4.png [ 119513 ]
          Adrienne Barwell (Inactive) made changes -
          ID Number Quotation Number 21267
          Adrienne Barwell (Inactive) made changes -
          Assignee Adrienne Barwell [ adrienne ] Lorraine Pryor [ lorraine ]
          Adrienne Barwell (Inactive) made changes -
          Attachment screenshot-5.png [ 119514 ]
          Adrienne Barwell (Inactive) made changes -
          Order No AS10018/50411
          Hide
          Permalink
          Adrienne Barwell (Inactive) added a comment -
          Parts ordered as per conversation with Matt
          Show
          Adrienne Barwell (Inactive) added a comment - Parts ordered as per conversation with Matt
          Hide
          Permalink
          Adrienne Barwell (Inactive) added a comment -
          Steve has said that he thinks that we need three lengths of cladding, so that the bits at the side can be done as well.
          2 men half a day
          Show
          Adrienne Barwell (Inactive) added a comment - Steve has said that he thinks that we need three lengths of cladding, so that the bits at the side can be done as well. 2 men half a day
          Adrienne Barwell (Inactive) made changes -
          Status Open [ 1 ] Assessment Sheet Issued [ 10549 ]
          Assignee Lorraine Pryor [ lorraine ] Adrienne Barwell [ adrienne ]
          Adrienne Barwell (Inactive) made changes -
          Attachment screenshot-6.png [ 119517 ]
          Hide
          Permalink
          Adrienne Barwell (Inactive) added a comment -
          I have amended the order with Dean
          Show
          Adrienne Barwell (Inactive) added a comment - I have amended the order with Dean
          Adrienne Barwell (Inactive) made changes -
          Attachment QUOT-2294.docx [ 119519 ]
          Hide
          Permalink
          Adrienne Barwell (Inactive) added a comment -
          Materials price to the site £1180.98 + VAT
          Price to Surf £874.80 + VAT

          Labour to us £124.00
          Labour to site £296.00
          Show
          Adrienne Barwell (Inactive) added a comment - Materials price to the site £1180.98 + VAT Price to Surf £874.80 + VAT Labour to us £124.00 Labour to site £296.00
          Adrienne Barwell (Inactive) made changes -
          Status Assessment Sheet Issued [ 10549 ] Engineer Assessment Scheduled [ 10048 ]
          Work Scheduled 24/May/16
          Plot
          Adrienne Barwell (Inactive) made changes -
          Status Engineer Assessment Scheduled [ 10048 ] Awaiting Quote [ 10006 ]
          Adrienne Barwell (Inactive) made changes -
          Summary Panel damage Panel damage, exterior door, and exterior corner cappings
          Adrienne Barwell (Inactive) made changes -
          Attachment screenshot-7.png [ 119521 ]
          Adrienne Barwell (Inactive) made changes -
          Status Awaiting Quote [ 10006 ] Quotation supplied [ 10007 ]
          Hide
          Permalink
          Adrienne Barwell (Inactive) added a comment -
          Quote supplied to the site
          Show
          Adrienne Barwell (Inactive) added a comment - Quote supplied to the site
          Adrienne Barwell (Inactive) made changes -
          Status Quotation supplied [ 10007 ] Waiting for Customer [ 10350 ]
          Adrienne Barwell (Inactive) made changes -
          ID Number Quotation Number 21267 Quotation Number 21267 Order number 105297
          Adrienne Barwell (Inactive) made changes -
          Status Waiting for Customer [ 10350 ] Quotation accepted [ 10008 ]
          Quote outcome None [ 12253 ] Accepted [ 12254 ]
          Adrienne Barwell (Inactive) made changes -
          Status Quotation accepted [ 10008 ] Parts ordered [ 3 ]
          Hide
          Permalink
          Adrienne Barwell (Inactive) added a comment -
          invoice received for fascia bracket x2
          invoice received for length of gutter x1
          £8.39 + VAT
          Show
          Adrienne Barwell (Inactive) added a comment - invoice received for fascia bracket x2 invoice received for length of gutter x1 £8.39 + VAT
          Hide
          Permalink
          Claire Folland added a comment -
          Have not recieved any of these parts yet, will email Dean
          Show
          Claire Folland added a comment - Have not recieved any of these parts yet, will email Dean
          Adrienne Barwell (Inactive) made changes -
          Assignee Adrienne Barwell [ adrienne ] Debbie Bartlett [ debbieb ]
          Hide
          Permalink
          Debbie Bartlett (Inactive) added a comment - - edited
          Site have called chasing this.I have spoken to kristie at ABI and she thinks the parts are still with ABI. She is gong to call me back.
          Show
          Debbie Bartlett (Inactive) added a comment - - edited Site have called chasing this.I have spoken to kristie at ABI and she thinks the parts are still with ABI. She is gong to call me back.
          Hide
          Permalink
          Debbie Bartlett (Inactive) added a comment - - edited
          Site has called to chased this as they have has a delivery and the door and door frame are missing. I have asked Kristie to look into this. She is going to call me back. ABI failed to drop the door off and will deliver it to site W/C28/11/16. Park updated call time. 11.13.21am
          Show
          Debbie Bartlett (Inactive) added a comment - - edited Site has called to chased this as they have has a delivery and the door and door frame are missing. I have asked Kristie to look into this. She is going to call me back. ABI failed to drop the door off and will deliver it to site W/C28/11/16. Park updated call time. 11.13.21am
          Debbie Bartlett (Inactive) made changes -
          Status Parts ordered [ 3 ] Parts Recieved [ 10003 ]
          Plot
          Hide
          Permalink
          Adrienne Barwell (Inactive) added a comment - - edited
          The cladding and the guttering have been delivered to site, still awaiting door
          Show
          Adrienne Barwell (Inactive) added a comment - - edited The cladding and the guttering have been delivered to site, still awaiting door
          Adrienne Barwell (Inactive) made changes -
          Priority Normal [ 21 ] Over 8 Weeks [ 25 ]
          Hide
          Permalink
          Adrienne Barwell (Inactive) added a comment - - edited
          ABI have invoiced us for the door
          Show
          Adrienne Barwell (Inactive) added a comment - - edited ABI have invoiced us for the door
          Adrienne Barwell (Inactive) made changes -
          Attachment screenshot-8.png [ 135510 ]
          Hide
          Permalink
          Adrienne Barwell (Inactive) added a comment -
          I have sent an e-mail to ABI asking them to confirm whether the door has been dispatched and who signed for it at the park. Awaiting response
          Show
          Adrienne Barwell (Inactive) added a comment - I have sent an e-mail to ABI asking them to confirm whether the door has been dispatched and who signed for it at the park. Awaiting response
          Hide
          Permalink
          Isabel Smith (Inactive) added a comment -
          The panels and the door are arrived. Speak to Brent next week about this.
          Show
          Isabel Smith (Inactive) added a comment - The panels and the door are arrived. Speak to Brent next week about this.
          Isabel Smith (Inactive) made changes -
          Status Parts Recieved [ 10003 ] Parts in Stock [ 10031 ]
          Isabel Smith (Inactive) made changes -
          Attachment screenshot-9.png [ 136163 ]
          Hide
          Permalink
          Isabel Smith (Inactive) added a comment -
          Worksheet printed and filed see screen shot attached.
          Show
          Isabel Smith (Inactive) added a comment - Worksheet printed and filed see screen shot attached.
          Isabel Smith (Inactive) made changes -
          Status Parts in Stock [ 10031 ] Worksheet Issued [ 10004 ]
          Assignee Debbie Bartlett [ debbieb ] Adrienne Barwell [ adrienne ]
          Hide
          Permalink
          Isabel Smith (Inactive) added a comment -
          Lisa from the site has phoned to ask for when we will be attending I have explained that we are short staffed at the moment due to illness. But I have said that i will put a request in for us to attend as soon as we can. She also confirmed that all the parts have definitely arrived and that they are in good condition. Call 03/01/17 09:37
          Show
          Isabel Smith (Inactive) added a comment - Lisa from the site has phoned to ask for when we will be attending I have explained that we are short staffed at the moment due to illness. But I have said that i will put a request in for us to attend as soon as we can. She also confirmed that all the parts have definitely arrived and that they are in good condition. Call 03/01/17 09:37
          Hide
          Permalink
          Debbie Bartlett (Inactive) added a comment -
          Dean from site has called to chase this again, i have advised that I will speak with Ade and get back to him.
          Show
          Debbie Bartlett (Inactive) added a comment - Dean from site has called to chase this again, i have advised that I will speak with Ade and get back to him.
          Hide
          Permalink
          Debbie Bartlett (Inactive) added a comment -
          I have spoken to Ade and she has advised that we will be attending site the latter part of W/C 9.01.17. Park updated by phone call time. 11.05.14am
          Show
          Debbie Bartlett (Inactive) added a comment - I have spoken to Ade and she has advised that we will be attending site the latter part of W/C 9.01.17. Park updated by phone call time. 11.05.14am
          Hide
          Permalink
          Adrienne Barwell (Inactive) added a comment -
          Steve and Keith to attend
          Show
          Adrienne Barwell (Inactive) added a comment - Steve and Keith to attend
          Adrienne Barwell (Inactive) made changes -
          Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
          Work Scheduled 24/May/16 12/Jan/17
          Assignee Adrienne Barwell [ adrienne ] Isabel Smith [ monica ]
          Plot
          Hide
          Permalink
          Isabel Smith (Inactive) added a comment -
          Dean has said that this is great. He will be in a meeting all day so if the boys can ask for either danny or Sue.
          Show
          Isabel Smith (Inactive) added a comment - Dean has said that this is great. He will be in a meeting all day so if the boys can ask for either danny or Sue.
          Isabel Smith (Inactive) made changes -
          Assignee Isabel Smith [ monica ] Debbie Bartlett [ debbieb ]
          Hide
          Permalink
          Lorraine Pryor (Inactive) added a comment - - edited
          Been given Abi invoice no 085233 dated 28.11.17 will scan to jira and check that parts have been put in / out of stock.
          I have looked on sage and it doesn't looked like any of the parts have been taken out of stock, so I will do this today so stock is correct.
          For part no 14bdy0219 3 was ordered but only 1 has been put in sage stock
          Show
          Lorraine Pryor (Inactive) added a comment - - edited Been given Abi invoice no 085233 dated 28.11.17 will scan to jira and check that parts have been put in / out of stock. I have looked on sage and it doesn't looked like any of the parts have been taken out of stock, so I will do this today so stock is correct. For part no 14bdy0219 3 was ordered but only 1 has been put in sage stock
          Lorraine Pryor (Inactive) made changes -
          Attachment 07.02.17 order already completed in sage.png [ 141943 ]
          Lorraine Pryor (Inactive) made changes -
          Attachment 07.02.17 stock taken out of sage.png [ 141948 ]
          Adrienne Barwell (Inactive) made changes -
          Work Scheduled 12/Jan/17 13/Feb/17
          Adrienne Barwell (Inactive) made changes -
          Attachment screenshot-10.png [ 141997 ]
          Lorraine Pryor (Inactive) made changes -
          Attachment 08.02.17 Abi invoice.png [ 142290 ]
          Lorraine Pryor (Inactive) made changes -
          Attachment 08.02.17 Abi invoice.png [ 142291 ]
          Adrienne Barwell (Inactive) made changes -
          Assignee Debbie Bartlett [ debbieb ] Charleen Sibley [ charleen sibley ]
          Hide
          Permalink
          Debbie Bartlett (Inactive) added a comment - - edited
          Work sheet returned files attached, job completed I have assigned this to Adrienne, for invoicing. I wasn't sure how to issue a satisfaction note sorry. I will ask Adrienne to show me.
          Show
          Debbie Bartlett (Inactive) added a comment - - edited Work sheet returned files attached, job completed I have assigned this to Adrienne, for invoicing. I wasn't sure how to issue a satisfaction note sorry. I will ask Adrienne to show me.
          Debbie Bartlett (Inactive) made changes -
          Status Engineer Scheduled [ 10000 ] Work Completed [ 10149 ]
          Debbie Bartlett (Inactive) made changes -
          Status Work Completed [ 10149 ] Satisfaction Note [ 10150 ]
          Invoice Number ....
          Debbie Bartlett (Inactive) made changes -
          Status Satisfaction Note [ 10150 ] Awaiting Payment [ 10151 ]
          Satisfaction note signed No [ 11650 ] Yes [ 11651 ]
          Assignee Charleen Sibley [ charleen sibley ] Adrienne Barwell [ adrienne ]
          Debbie Bartlett (Inactive) made changes -
          Status Awaiting Payment [ 10151 ] Resolved [ 5 ]
          Debbie Bartlett (Inactive) made changes -
          Resolution Completed [ 1 ]
          Status Resolved [ 5 ] Reopened [ 4 ]
          Debbie Bartlett (Inactive) made changes -
          Status Reopened [ 4 ] Assessment Sheet Issued [ 10549 ]
          Quote outcome Accepted [ 12254 ] None [ 12253 ]
          Debbie Bartlett (Inactive) made changes -
          Status Assessment Sheet Issued [ 10549 ] Engineer Assessment Scheduled [ 10048 ]
          Assignee Adrienne Barwell [ adrienne ] Debbie Bartlett [ debbieb ]
          Plot
          Debbie Bartlett (Inactive) made changes -
          Status Engineer Assessment Scheduled [ 10048 ] Awaiting Quote [ 10006 ]
          Resolution Completed [ 1 ]
          Debbie Bartlett (Inactive) made changes -
          Status Awaiting Quote [ 10006 ] Quotation supplied [ 10007 ]
          Debbie Bartlett (Inactive) made changes -
          Status Quotation supplied [ 10007 ] Waiting for Customer [ 10350 ]
          Debbie Bartlett (Inactive) made changes -
          Status Waiting for Customer [ 10350 ] Quotation accepted [ 10008 ]
          Quote outcome None [ 12253 ] Accepted [ 12254 ]
          Debbie Bartlett (Inactive) made changes -
          Status Quotation accepted [ 10008 ] Parts ordered [ 3 ]
          Debbie Bartlett (Inactive) made changes -
          Status Parts ordered [ 3 ] Parts Recieved [ 10003 ]
          Plot
          Debbie Bartlett (Inactive) made changes -
          Status Parts Recieved [ 10003 ] Parts in Stock [ 10031 ]
          Debbie Bartlett (Inactive) made changes -
          Status Parts in Stock [ 10031 ] Worksheet Issued [ 10004 ]
          Assignee Debbie Bartlett [ debbieb ] Adrienne Barwell [ adrienne ]
          Debbie Bartlett (Inactive) made changes -
          Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
          Assignee Adrienne Barwell [ adrienne ] Debbie Bartlett [ debbieb ]
          Plot
          Debbie Bartlett (Inactive) made changes -
          Assignee Debbie Bartlett [ debbieb ] Adrienne Barwell [ adrienne ]
          Debbie Bartlett (Inactive) made changes -
          Status Engineer Scheduled [ 10000 ] Work Completed [ 10149 ]
          Adrienne Barwell (Inactive) made changes -
          Assignee Adrienne Barwell [ adrienne ] Lorraine Pryor [ lorraine ]
          Charleen Sibley made changes -
          Status Work Completed [ 10149 ] Satisfaction Note [ 10150 ]
          Charleen Sibley made changes -
          Status Satisfaction Note [ 10150 ] Awaiting Payment [ 10151 ]
          Satisfaction note signed Yes [ 11651 ]
          Assignee Lorraine Pryor [ lorraine ] Charleen Sibley [ charleen sibley ]
          Charleen Sibley made changes -
          Status Awaiting Payment [ 10151 ] Resolved [ 5 ]
          Charleen Sibley made changes -
          Status Resolved [ 5 ] Complete [ 6 ]
          made changes -
          Resolution Completed [ 1 ]
          Status Complete [ 6 ] Reopened [ 4 ]
          made changes -
          Status Reopened [ 4 ] Assessment Sheet Issued [ 10549 ]
          Quote outcome Accepted [ 12254 ] None [ 12253 ]
          Transition Time In Source Status Execution Times Last Executer Last Execution Date
          Open Open Assessment Sheet Issued Assessment Sheet Issued
          		4d 23h 46m 1 Adrienne Barwell (Inactive) 24/May/16 2:56 PM
          Resolved Resolved Reopened Reopened
          		2s 1 debbieb 23/Feb/17 12:45 PM
          Assessment Sheet Issued Assessment Sheet Issued Engineer Assessment Scheduled Engineer Assessment Scheduled
          		21m 59s 2 debbieb 23/Feb/17 12:46 PM
          Engineer Assessment Scheduled Engineer Assessment Scheduled Awaiting Quote Awaiting Quote
          		17s 2 debbieb 23/Feb/17 12:46 PM
          Awaiting Quote Awaiting Quote Quotation supplied Quotation supplied
          		14m 27s 2 debbieb 23/Feb/17 12:46 PM
          Quotation supplied Quotation supplied Waiting for Customer Waiting for Customer
          		16s 2 debbieb 23/Feb/17 12:46 PM
          Waiting for Customer Waiting for Customer Quotation accepted Quotation accepted
          		48d 19h 10m 2 debbieb 23/Feb/17 12:46 PM
          Quotation accepted Quotation accepted Parts ordered Parts ordered
          		10s 2 debbieb 23/Feb/17 12:46 PM
          Parts ordered Parts ordered Parts Recieved Parts Recieved
          		134d 1h 30m 2 debbieb 23/Feb/17 12:46 PM
          Parts Recieved Parts Recieved Parts in Stock Parts in Stock
          		19d 2m 2 debbieb 23/Feb/17 12:46 PM
          Parts in Stock Parts in Stock Worksheet Issued Worksheet Issued
          		1m 57s 2 debbieb 23/Feb/17 12:46 PM
          Worksheet Issued Worksheet Issued Engineer Scheduled Engineer Scheduled
          		30d 4h 26m 2 debbieb 23/Feb/17 12:46 PM
          Engineer Scheduled Engineer Scheduled Work Completed Work Completed
          		42d 21h 2 debbieb 23/Feb/17 12:47 PM
          Work Completed Work Completed Satisfaction Note Satisfaction Note
          		1132d 21h 13m 2 charleen sibley 01/Apr/20 11:00 AM
          Satisfaction Note Satisfaction Note Awaiting Payment Awaiting Payment
          		29s 2 charleen sibley 01/Apr/20 11:00 AM
          Awaiting Payment Awaiting Payment Resolved Resolved
          		11s 2 charleen sibley 01/Apr/20 11:00 AM
          Resolved Resolved Complete Complete
          		2s 1 charleen sibley 01/Apr/20 11:00 AM
          Complete Complete Reopened Reopened
          		2049d 19h 25m 1 11/Nov/25 5:26 AM
          Reopened Reopened Assessment Sheet Issued Assessment Sheet Issued
          		40s 2 11/Nov/25 5:27 AM

            People

            • Assignee:
              Charleen Sibley
              Reporter:
              Adrienne Barwell (Inactive)
            • Watchers:
              0 Start watching this issue

              Dates

              • Due:
                Created:
                Updated:
                Work Scheduled: