Details
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Type:
Exterior Panels (8 Weeks)
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Status: Assessment Sheet Issued
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Priority:
Over 8 Weeks
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Resolution: Unresolved
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Labels:None
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ID Number:Quotation Number 21267 Order number 105297
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Order No:AS10018/50411
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Model:Westwood
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Serial:1780311
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Status Colour:
Assessment Sheet Issued
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Stock_Number:32564
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Park_Company:Newquay Bay Resort - Away Resorts
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Park_Code:NEWQ03
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Park_Contact:Tom Rudd
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Park_Phone:01637 520500
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Park_Postcode:TR8 4AS
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Invoice Number:....
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Park_Key_Account:No
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SLA: Quote Time to:
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SLA Status:
-
Quote outcome:None
Activity
| Field | Original Value | New Value |
|---|---|---|
| Park_Contact | Dean | |
| Park_Postcode | TR8 4AS | |
| Park_Email | reception@newquayview.co.uk | |
| Park_Phone | 01637-870490 | |
| Park_Code | NEWQ03 | |
| Park_Key_Account | No | |
| Park_Address2 | Trevelgue Road | |
| Park_City | Porth | |
| Park_Address | Newquay View Resort |
| Resolution | Completed [ 1 ] | |
| Serial | 1780311 | |
| Stock_Number | 32564 |
| Assignee | Adrienne Barwell [ adrienne ] | Lorraine Pryor [ lorraine ] |
| Attachment | IMG_0041.JPG [ 118932 ] | |
| Attachment | IMG_0042.JPG [ 118933 ] | |
| Attachment | IMG_0043.JPG [ 118934 ] | |
| Attachment | IMG_0044.JPG [ 118935 ] | |
| Attachment | IMG_0045.JPG [ 118936 ] |
| Attachment | screenshot-1.png [ 118937 ] |
| Attachment | screenshot-2.png [ 118938 ] |
| Attachment | screenshot-3.png [ 118943 ] |
| Assignee | Lorraine Pryor [ lorraine ] | Adrienne Barwell [ adrienne ] |
| Attachment | screenshot-4.png [ 119513 ] |
| ID Number | Quotation Number 21267 |
| Assignee | Adrienne Barwell [ adrienne ] | Lorraine Pryor [ lorraine ] |
| Attachment | screenshot-5.png [ 119514 ] |
| Order No | AS10018/50411 |
| Status | Open [ 1 ] | Assessment Sheet Issued [ 10549 ] |
| Assignee | Lorraine Pryor [ lorraine ] | Adrienne Barwell [ adrienne ] |
| Attachment | screenshot-6.png [ 119517 ] |
| Attachment | QUOT-2294.docx [ 119519 ] |
| Status | Assessment Sheet Issued [ 10549 ] | Engineer Assessment Scheduled [ 10048 ] |
| Work Scheduled | 24/May/16 | |
| Plot |
| Status | Engineer Assessment Scheduled [ 10048 ] | Awaiting Quote [ 10006 ] |
| Summary | Panel damage | Panel damage, exterior door, and exterior corner cappings |
| Attachment | screenshot-7.png [ 119521 ] |
| Status | Awaiting Quote [ 10006 ] | Quotation supplied [ 10007 ] |
| Status | Quotation supplied [ 10007 ] | Waiting for Customer [ 10350 ] |
| ID Number | Quotation Number 21267 | Quotation Number 21267 Order number 105297 |
| Status | Waiting for Customer [ 10350 ] | Quotation accepted [ 10008 ] |
| Quote outcome | None [ 12253 ] | Accepted [ 12254 ] |
| Status | Quotation accepted [ 10008 ] | Parts ordered [ 3 ] |
| Assignee | Adrienne Barwell [ adrienne ] | Debbie Bartlett [ debbieb ] |
| Status | Parts ordered [ 3 ] | Parts Recieved [ 10003 ] |
| Plot |
| Priority | Normal [ 21 ] | Over 8 Weeks [ 25 ] |
| Attachment | screenshot-8.png [ 135510 ] |
| Status | Parts Recieved [ 10003 ] | Parts in Stock [ 10031 ] |
| Attachment | screenshot-9.png [ 136163 ] |
| Status | Parts in Stock [ 10031 ] | Worksheet Issued [ 10004 ] |
| Assignee | Debbie Bartlett [ debbieb ] | Adrienne Barwell [ adrienne ] |
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
| Work Scheduled | 24/May/16 | 12/Jan/17 |
| Assignee | Adrienne Barwell [ adrienne ] | Isabel Smith [ monica ] |
| Plot |
| Assignee | Isabel Smith [ monica ] | Debbie Bartlett [ debbieb ] |
| Attachment | 07.02.17 order already completed in sage.png [ 141943 ] |
| Attachment | 07.02.17 stock taken out of sage.png [ 141948 ] |
| Work Scheduled | 12/Jan/17 | 13/Feb/17 |
| Attachment | screenshot-10.png [ 141997 ] |
| Attachment | 08.02.17 Abi invoice.png [ 142290 ] |
| Attachment | 08.02.17 Abi invoice.png [ 142291 ] |
| Assignee | Debbie Bartlett [ debbieb ] | Charleen Sibley [ charleen sibley ] |
| Status | Engineer Scheduled [ 10000 ] | Work Completed [ 10149 ] |
| Status | Work Completed [ 10149 ] | Satisfaction Note [ 10150 ] |
| Invoice Number | .... |
| Status | Satisfaction Note [ 10150 ] | Awaiting Payment [ 10151 ] |
| Satisfaction note signed | No [ 11650 ] | Yes [ 11651 ] |
| Assignee | Charleen Sibley [ charleen sibley ] | Adrienne Barwell [ adrienne ] |
| Status | Awaiting Payment [ 10151 ] | Resolved [ 5 ] |
| Resolution | Completed [ 1 ] | |
| Status | Resolved [ 5 ] | Reopened [ 4 ] |
| Status | Reopened [ 4 ] | Assessment Sheet Issued [ 10549 ] |
| Quote outcome | Accepted [ 12254 ] | None [ 12253 ] |
| Status | Assessment Sheet Issued [ 10549 ] | Engineer Assessment Scheduled [ 10048 ] |
| Assignee | Adrienne Barwell [ adrienne ] | Debbie Bartlett [ debbieb ] |
| Plot |
| Status | Engineer Assessment Scheduled [ 10048 ] | Awaiting Quote [ 10006 ] |
| Resolution | Completed [ 1 ] |
| Status | Awaiting Quote [ 10006 ] | Quotation supplied [ 10007 ] |
| Status | Quotation supplied [ 10007 ] | Waiting for Customer [ 10350 ] |
| Status | Waiting for Customer [ 10350 ] | Quotation accepted [ 10008 ] |
| Quote outcome | None [ 12253 ] | Accepted [ 12254 ] |
| Status | Quotation accepted [ 10008 ] | Parts ordered [ 3 ] |
| Status | Parts ordered [ 3 ] | Parts Recieved [ 10003 ] |
| Plot |
| Status | Parts Recieved [ 10003 ] | Parts in Stock [ 10031 ] |
| Status | Parts in Stock [ 10031 ] | Worksheet Issued [ 10004 ] |
| Assignee | Debbie Bartlett [ debbieb ] | Adrienne Barwell [ adrienne ] |
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
| Assignee | Adrienne Barwell [ adrienne ] | Debbie Bartlett [ debbieb ] |
| Plot |
| Assignee | Debbie Bartlett [ debbieb ] | Adrienne Barwell [ adrienne ] |
| Status | Engineer Scheduled [ 10000 ] | Work Completed [ 10149 ] |
| Assignee | Adrienne Barwell [ adrienne ] | Lorraine Pryor [ lorraine ] |
| Status | Work Completed [ 10149 ] | Satisfaction Note [ 10150 ] |
| Status | Satisfaction Note [ 10150 ] | Awaiting Payment [ 10151 ] |
| Satisfaction note signed | Yes [ 11651 ] | |
| Assignee | Lorraine Pryor [ lorraine ] | Charleen Sibley [ charleen sibley ] |
| Status | Awaiting Payment [ 10151 ] | Resolved [ 5 ] |
| Status | Resolved [ 5 ] | Complete [ 6 ] |
made changes -
| Resolution | Completed [ 1 ] | |
| Status | Complete [ 6 ] | Reopened [ 4 ] |
made changes -
| Status | Reopened [ 4 ] | Assessment Sheet Issued [ 10549 ] |
| Quote outcome | Accepted [ 12254 ] | None [ 12253 ] |