Details

    • Type: Lounge Furniture (8 Weeks) Lounge Furniture (8 Weeks)
    • Status: Assessment Sheet Issued
    • Priority: Over 8 Weeks Over 8 Weeks
    • Resolution: Unresolved
    • Labels:
      None
    • Order No:
      AS10877/5041
    • Model:
      hertiage x8
    • Serial:
      .
    • Size:
      .
    • Status Colour:
      Assessment Sheet Issued Assessment Sheet Issued
    • Stock_Number:
      .
    • Sage_Invoice:
      470032
    • Park_Company:
       Mother Ivey's Bay Holiday Park
    • Park_Code:
      MOTH01
    • Park_Phone:
      01841 520990
    • Park_Postcode:
      PL28 8SL
    • Additional Contact Details:
      Paul
    • Invoice Number:
       470032
    • Park_Key_Account:
      Yes
    • SLA: Quote Time to:
    • SLA Status:
    • Quote outcome:
      None
    1. e-mail to Darren Langston.png
      82 kB
    2. initial report.png
      98 kB
    3. parts ordered.png
      101 kB
    4. request for price.png
      78 kB
    5. screenshot-1.png
      83 kB
    6. screenshot-2.png
      98 kB
    7. screenshot-3.png
      100 kB
    8. screenshot-4.png
      141 kB
    9. screenshot-5.png
      141 kB
    10. tables ordered.png
      81 kB
    11. updated paul at MIB.png
      100 kB

      Activity

      Adrienne Barwell (Inactive) created issue -
      Adrienne Barwell (Inactive) made changes -
      Field Original Value New Value
      Park_Postcode PL28 8SL
      Park_Email paulw@motheriveysbay.com
      Park_Phone 01841 520990
      Park_Code MOTH01
      Park_Key_Account Yes
      Park_Address2 Trevose Head
      Park_City Near Padstow
      Park_Address Mother Ivey's Bay Holiday Park
      Adrienne Barwell (Inactive) made changes -
      Attachment e-mail to Darren Langston.png [ 153844 ]
      Adrienne Barwell (Inactive) made changes -
      Attachment initial report.png [ 153845 ]
      Adrienne Barwell (Inactive) made changes -
      Issue Type Agreed Date/ End of season [ 18 ] Lounge Furniture (8 Weeks) [ 33 ]
      Hide
      Adrienne Barwell (Inactive) added a comment -
      I have e-mailed Darren Langston to see whether he would be willing to provide the coffee tables as goodwill. In the meantime, I will ask for a price from Atlas.
      Show
      Adrienne Barwell (Inactive) added a comment - I have e-mailed Darren Langston to see whether he would be willing to provide the coffee tables as goodwill. In the meantime, I will ask for a price from Atlas.
      Adrienne Barwell (Inactive) made changes -
      Attachment screenshot-1.png [ 153861 ]
      Hide
      Adrienne Barwell (Inactive) added a comment -
      I have responded to MIB's e-mail and confirmed that I have forwarded the contents to Darren Langston. I have also advised that I have asked for prices for the coffee tables and will let him know when I have had a response.
      Show
      Adrienne Barwell (Inactive) added a comment - I have responded to MIB's e-mail and confirmed that I have forwarded the contents to Darren Langston. I have also advised that I have asked for prices for the coffee tables and will let him know when I have had a response.
      Adrienne Barwell (Inactive) made changes -
      Attachment request for price.png [ 153869 ]
      Hide
      Adrienne Barwell (Inactive) added a comment -
      Price requested from ABI
      Show
      Adrienne Barwell (Inactive) added a comment - Price requested from ABI
      Adrienne Barwell (Inactive) made changes -
      Status Open [ 1 ] Assessment Sheet Issued [ 10549 ]
      Adrienne Barwell (Inactive) made changes -
      Status Assessment Sheet Issued [ 10549 ] Engineer Assessment Scheduled [ 10048 ]
      Plot
      Adrienne Barwell (Inactive) made changes -
      Status Engineer Assessment Scheduled [ 10048 ] Awaiting Quote [ 10006 ]
      Adrienne Barwell (Inactive) made changes -
      Status Awaiting Quote [ 10006 ] Quotation supplied [ 10007 ]
      Adrienne Barwell (Inactive) made changes -
      Attachment updated paul at MIB.png [ 158896 ]
      Hide
      Adrienne Barwell (Inactive) added a comment -
      I have updated Paul at MIB the cost of the coffee tables is £100.00 + Vat + Delivery each
      Show
      Adrienne Barwell (Inactive) added a comment - I have updated Paul at MIB the cost of the coffee tables is £100.00 + Vat + Delivery each
      Adrienne Barwell (Inactive) made changes -
      Attachment screenshot-2.png [ 158897 ]
      Adrienne Barwell (Inactive) made changes -
      Status Quotation supplied [ 10007 ] Waiting for Customer [ 10350 ]
      Adrienne Barwell (Inactive) made changes -
      Attachment screenshot-3.png [ 158898 ]
      Hide
      Adrienne Barwell (Inactive) added a comment -
      Paul has confirmed he would like 8x coffee tables
      Show
      Adrienne Barwell (Inactive) added a comment - Paul has confirmed he would like 8x coffee tables
      Adrienne Barwell (Inactive) made changes -
      Status Waiting for Customer [ 10350 ] Quotation accepted [ 10008 ]
      Quote outcome None [ 12253 ] Accepted [ 12254 ]
      Adrienne Barwell (Inactive) made changes -
      Order No AS10877/5041
      Adrienne Barwell (Inactive) made changes -
      Attachment tables ordered.png [ 163193 ]
      Adrienne Barwell (Inactive) made changes -
      Status Quotation accepted [ 10008 ] Parts ordered [ 3 ]
      Hide
      Adrienne Barwell (Inactive) added a comment -
      Charge the coffee tables at £100.00 + VAT (do not charge carriage)
      Show
      Adrienne Barwell (Inactive) added a comment - Charge the coffee tables at £100.00 + VAT (do not charge carriage)
      Adrienne Barwell (Inactive) made changes -
      Attachment parts ordered.png [ 163776 ]
      Hide
      Adrienne Barwell (Inactive) added a comment -
      I have chased Katrina for an update, she has confirmed that these are on her chase list and are down with the "mill" at the moment. As soon as they are ready she will give me a call.
      Show
      Adrienne Barwell (Inactive) added a comment - I have chased Katrina for an update, she has confirmed that these are on her chase list and are down with the "mill" at the moment. As soon as they are ready she will give me a call.
      Adrienne Barwell (Inactive) made changes -
      Attachment screenshot-4.png [ 170948 ]
      Hide
      Adrienne Barwell (Inactive) added a comment -
      I have updated MIB regarding the coffee tables
      Show
      Adrienne Barwell (Inactive) added a comment - I have updated MIB regarding the coffee tables
      Adrienne Barwell (Inactive) made changes -
      Priority Normal [ 21 ] Over 8 Weeks [ 25 ]
      Adrienne Barwell (Inactive) made changes -
      Attachment screenshot-5.png [ 170949 ]
      Claire Folland made changes -
      Status Parts ordered [ 3 ] Parts Recieved [ 10003 ]
      Assignee Adrienne Barwell [ adrienne ] Claire Folland [ claire ]
      Plot
      Hide
      Claire Folland added a comment -
      received replacement coffee tables from Atlas, have spoken to the park and arranged for Tom to drop them into the park tomorrow
      Show
      Claire Folland added a comment - received replacement coffee tables from Atlas, have spoken to the park and arranged for Tom to drop them into the park tomorrow
      Claire Folland made changes -
      Status Parts Recieved [ 10003 ] Parts in Stock [ 10031 ]
      Claire Folland made changes -
      Status Parts in Stock [ 10031 ] Worksheet Issued [ 10004 ]
      Assignee Claire Folland [ claire ] Adrienne Barwell [ adrienne ]
      Adrienne Barwell (Inactive) made changes -
      Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
      Assignee Adrienne Barwell [ adrienne ] Claire Folland [ claire ]
      Plot
      Adrienne Barwell (Inactive) made changes -
      Status Engineer Scheduled [ 10000 ] Work Completed [ 10149 ]
      Hide
      Adrienne Barwell (Inactive) added a comment -
      Awaiting payment
      Show
      Adrienne Barwell (Inactive) added a comment - Awaiting payment
      Adrienne Barwell (Inactive) made changes -
      Assignee Claire Folland [ claire ] Lorraine Pryor [ lorraine ]
      Hide
      Marion Pratt (Inactive) added a comment -
      INVOICE - 470032
      Show
      Marion Pratt (Inactive) added a comment - INVOICE - 470032
      Marion Pratt (Inactive) made changes -
      Sage_Invoice 470032
      Hide
      Lorraine Pryor (Inactive) added a comment -
      Marion has invoice this one so I will complete this on jira
      Show
      Lorraine Pryor (Inactive) added a comment - Marion has invoice this one so I will complete this on jira
      Lorraine Pryor (Inactive) made changes -
      Status Work Completed [ 10149 ] Satisfaction Note [ 10150 ]
      Invoice Number  470032
      Lorraine Pryor (Inactive) made changes -
      Status Satisfaction Note [ 10150 ] Awaiting Payment [ 10151 ]
      Satisfaction note signed No [ 11650 ]
      Assignee Lorraine Pryor [ lorraine ] Adrienne Barwell [ adrienne ]
      Lorraine Pryor (Inactive) made changes -
      Status Awaiting Payment [ 10151 ] Resolved [ 5 ]
      Resolution Completed [ 1 ]
      Lorraine Pryor (Inactive) made changes -
      Status Resolved [ 5 ] Complete [ 6 ]
      made changes -
      Resolution Completed [ 1 ]
      Status Complete [ 6 ] Reopened [ 4 ]
      made changes -
      Status Reopened [ 4 ] Assessment Sheet Issued [ 10549 ]
      Quote outcome Accepted [ 12254 ] None [ 12253 ]
      Assignee Adrienne Barwell [ adrienne ] Charleen Sibley [ charleen sibley ]
      Transition Time In Source Status Execution Times Last Executer Last Execution Date
      Open Open Assessment Sheet Issued Assessment Sheet Issued
      18m 55s 1 Adrienne Barwell (Inactive) 12/Apr/17 12:30 PM
      Assessment Sheet Issued Assessment Sheet Issued Engineer Assessment Scheduled Engineer Assessment Scheduled
      5s 1 Adrienne Barwell (Inactive) 12/Apr/17 12:30 PM
      Engineer Assessment Scheduled Engineer Assessment Scheduled Awaiting Quote Awaiting Quote
      10s 1 Adrienne Barwell (Inactive) 12/Apr/17 12:30 PM
      Awaiting Quote Awaiting Quote Quotation supplied Quotation supplied
      21d 2h 48m 1 Adrienne Barwell (Inactive) 03/May/17 3:19 PM
      Quotation supplied Quotation supplied Waiting for Customer Waiting for Customer
      1m 12s 1 Adrienne Barwell (Inactive) 03/May/17 3:20 PM
      Waiting for Customer Waiting for Customer Quotation accepted Quotation accepted
      16d 1h 1m 1 Adrienne Barwell (Inactive) 19/May/17 4:21 PM
      Quotation accepted Quotation accepted Parts ordered Parts ordered
      1m 34s 1 Adrienne Barwell (Inactive) 19/May/17 4:23 PM
      Parts ordered Parts ordered Parts Recieved Parts Recieved
      54d 22h 42m 1 Claire Folland 13/Jul/17 3:05 PM
      Parts Recieved Parts Recieved Parts in Stock Parts in Stock
      1m 25s 1 Claire Folland 13/Jul/17 3:07 PM
      Parts in Stock Parts in Stock Worksheet Issued Worksheet Issued
      2s 1 Claire Folland 13/Jul/17 3:07 PM
      Worksheet Issued Worksheet Issued Engineer Scheduled Engineer Scheduled
      42d 53m 1 Adrienne Barwell (Inactive) 24/Aug/17 4:00 PM
      Engineer Scheduled Engineer Scheduled Work Completed Work Completed
      2s 1 Adrienne Barwell (Inactive) 24/Aug/17 4:00 PM
      Work Completed Work Completed Satisfaction Note Satisfaction Note
      55d 21h 23m 1 Lorraine Pryor (Inactive) 19/Oct/17 1:24 PM
      Satisfaction Note Satisfaction Note Awaiting Payment Awaiting Payment
      9s 1 Lorraine Pryor (Inactive) 19/Oct/17 1:24 PM
      Awaiting Payment Awaiting Payment Resolved Resolved
      5s 1 Lorraine Pryor (Inactive) 19/Oct/17 1:24 PM
      Resolved Resolved Complete Complete
      3s 1 Lorraine Pryor (Inactive) 19/Oct/17 1:24 PM
      Complete Complete Reopened Reopened
      3067d 7h 4m 1 13/Mar/26 7:28 PM
      Reopened Reopened Assessment Sheet Issued Assessment Sheet Issued
      7s 1 13/Mar/26 7:28 PM

        People

        • Assignee:
          Charleen Sibley
          Reporter:
          Adrienne Barwell (Inactive)
        • Watchers:
          0 Start watching this issue

          Dates

          • Created:
            Updated: