Details
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Type:
Information Only
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Status: Assessment Sheet Issued
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Priority:
Normal
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Resolution: Unresolved
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Labels:None
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Plot:14
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Model:Beaumont
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Serial:1860772
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Size:42x14
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Status Colour:
Assessment Sheet Issued
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Stock_Number:34974
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Sage_Invoice:478259
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Park_Company:Stowford Farm Meadows
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Park_Code:STOW01
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Park_Contact:Gemma
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Park_Phone:01271882476
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Park_Postcode:EX34 0PW
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Invoice Number:478259
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Park_Key_Account:No
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SLA: Quote Time to:
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SLA Status:
-
Quote outcome:None
Issue Links
- Customer Problem with
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QUOT-2929
chassis has been damaged by the park ** Completed at Stowford ** STILL TO replaced on yard van
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- Assessment Sheet Issued
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Activity
| Field | Original Value | New Value |
|---|---|---|
| Park_Contact | Mr W D Rice | |
| Park_Postcode | EX34 0PW | |
| Park_Email | teresa@stowford.co.uk | |
| Park_Phone | 01271 889339 / 01271882476 | |
| Park_Code | STOW01 | |
| Park_Key_Account | No | |
| Park_City | Combe Martin | |
| Park_Address | Berry Down |
| Attachment | SKM_C224e18051715150.pdf [ 211426 ] |
| Status | Open [ 1 ] | Assessment Sheet Issued [ 10549 ] |
| Attachment | SKM_C224e18051715151.pdf [ 211427 ] |
| Attachment | email to abi for quote.png [ 211434 ] |
| Status | Assessment Sheet Issued [ 10549 ] | Engineer Assessment Scheduled [ 10048 ] |
| Plot |
| Status | Engineer Assessment Scheduled [ 10048 ] | Awaiting Quote [ 10006 ] |
| Attachment | email to ecs.png [ 212038 ] |
| Attachment | quote from abi.png [ 215594 ] |
| Attachment | email to order from Abi.png [ 215595 ] |
| Status | Awaiting Quote [ 10006 ] | Quotation supplied [ 10007 ] |
| Status | Quotation supplied [ 10007 ] | Waiting for Customer [ 10350 ] |
| Status | Waiting for Customer [ 10350 ] | Quotation accepted [ 10008 ] |
| Quote outcome | None [ 12253 ] | Accepted [ 12254 ] |
| Status | Quotation accepted [ 10008 ] | Parts ordered [ 3 ] |
| Status | Parts ordered [ 3 ] | Parts Recieved [ 10003 ] |
| Assignee | Charleen Sibley [ charleen sibley ] | Claire Folland [ claire ] |
| Plot |
| Summary | Exterior damage | Exterior damage 2 x 5 mt cladding in stone |
| Attachment | screenshot-1.png [ 218396 ] |
| Status | Parts Recieved [ 10003 ] | Parts in Stock [ 10031 ] |
| Assignee | Claire Folland [ claire ] | Heather Barbieri [ heather ] |
| Status | Parts in Stock [ 10031 ] | Worksheet Issued [ 10004 ] |
| Assignee | Heather Barbieri [ heather ] | Charleen Sibley [ charleen sibley ] |
| Summary | Exterior damage 2 x 5 mt cladding in stone | Exterior damage 2 x 5 mt cladding in stone & "A" frame chassis plus bolts |
| Attachment | QUOT-2925.docx [ 218895 ] |
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
| Assignee | Charleen Sibley [ charleen sibley ] | Heather Barbieri [ heather ] |
| Plot |
| Status | Engineer Scheduled [ 10000 ] | Work Completed [ 10149 ] |
| Status | Work Completed [ 10149 ] | Satisfaction Note [ 10150 ] |
| Invoice Number | 00000 |
| Status | Satisfaction Note [ 10150 ] | Awaiting Payment [ 10151 ] |
| Satisfaction note signed | No [ 11650 ] | Yes [ 11651 ] |
| Assignee | Heather Barbieri [ heather ] | Charleen Sibley [ charleen sibley ] |
| Status | Awaiting Payment [ 10151 ] | Resolved [ 5 ] |
| Resolution | Completed [ 1 ] |
| Resolution | Completed [ 1 ] | |
| Status | Resolved [ 5 ] | Reopened [ 4 ] |
| Status | Reopened [ 4 ] | Assessment Sheet Issued [ 10549 ] |
| Quote outcome | Accepted [ 12254 ] | None [ 12253 ] |
| Status | Assessment Sheet Issued [ 10549 ] | Engineer Assessment Scheduled [ 10048 ] |
| Plot |
| Status | Engineer Assessment Scheduled [ 10048 ] | Awaiting Quote [ 10006 ] |
| Status | Awaiting Quote [ 10006 ] | Quotation supplied [ 10007 ] |
| Status | Quotation supplied [ 10007 ] | Waiting for Customer [ 10350 ] |
| Status | Waiting for Customer [ 10350 ] | Quotation accepted [ 10008 ] |
| Quote outcome | None [ 12253 ] | Accepted [ 12254 ] |
| Status | Quotation accepted [ 10008 ] | Parts ordered [ 3 ] |
| Attachment | CCF09082018_00001.jpg [ 220891 ] |
| Attachment | CCF09082018_00001.jpg [ 220892 ] |
| Status | Parts ordered [ 3 ] | Parts Recieved [ 10003 ] |
| Plot |
| Status | Parts Recieved [ 10003 ] | Parts in Stock [ 10031 ] |
| Status | Parts in Stock [ 10031 ] | Worksheet Issued [ 10004 ] |
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
| Plot |
| Sage_Invoice | 478259 |
| Status | Engineer Scheduled [ 10000 ] | Work Completed [ 10149 ] |
| Status | Work Completed [ 10149 ] | Satisfaction Note [ 10150 ] |
| Invoice Number | 00000 | 478259 |
| Status | Satisfaction Note [ 10150 ] | Awaiting Payment [ 10151 ] |
| Satisfaction note signed | Yes [ 11651 ] |
| Status | Awaiting Payment [ 10151 ] | Resolved [ 5 ] |
| Resolution | Completed [ 1 ] |
| Status | Resolved [ 5 ] | Complete [ 6 ] |
made changes -
| Resolution | Completed [ 1 ] | |
| Status | Complete [ 6 ] | Reopened [ 4 ] |
made changes -
| Status | Reopened [ 4 ] | Assessment Sheet Issued [ 10549 ] |
| Quote outcome | Accepted [ 12254 ] | None [ 12253 ] |