Details
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Type:
Exterior Panels (8 Weeks)
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Status: Assessment Sheet Issued
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Priority:
Over 8 Weeks
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Resolution: Unresolved
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Labels:None
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ID Number:123258
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Order No:AS12088/5041
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Plot:G7
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Model:ABI Blenheim
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Serial:1041305
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Part Number:19MET0041.EL panel 4915 x 890 Glace £310.00 Plus PP TBA aprox 450.00 to site
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Status Colour:
Assessment Sheet Issued
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Supplier:ABI
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Ordered By?:Lorraine with ABI
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Park_Company:Holiday Resort Unity
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Park_Code:UNIT01
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Park_Contact:Elly Peters
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Park_Phone:01278 751602
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Park_Postcode:TA8 2RB
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Additional Contact Details:Stacey Mitchell
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Invoice Number:480988
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Park_Key_Account:Yes
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SLA: Quote Time to:
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SLA Status:
-
Quote outcome:None
Description
Electrician has drilled a hole in panel left of main door
Activity
| Field | Original Value | New Value |
|---|---|---|
| Park_Contact | Stacey | |
| Park_Postcode | TA8 2RB | |
| Park_Email | Karen: aftersales@hru.co.uk / Stacey: aftersales2@hru.co.uk or stacey.mitchell@hru.co.uk | |
| Park_Phone | 01278 751602 | |
| Park_Code | UNIT01 | |
| Park_Key_Account | Yes | |
| Park_Address2 | Coast Road, Brean | |
| Park_City | Burnham on Sea | |
| Park_Address | Holiday Resort Unity |
| Summary | Left of main door is damaged | Left of main door is damaged panel |
| Attachment | Email to ABI.png [ 237319 ] |
| Attachment | IMG-3327.JPG [ 237320 ] | |
| Attachment | IMG-3328.JPG [ 237321 ] |
Hide
Duncan Thomson
added a comment -
Permalink
Parts request emailed to ABI
Show
Duncan Thomson
added a comment - Parts request emailed to ABI
| Status | Open [ 1 ] | Assessment Sheet Issued [ 10549 ] |
| Assignee | Duncan Thomson [ duncan ] | Charleen Sibley [ charleen sibley ] |
| Attachment | QUOT-3046.docx [ 237681 ] |
| Attachment | Full Panel Quote.png [ 237682 ] |
ABI Sent Quote for panel but to big for transport so have issued a worksheet for tom to assess if a part panel replacement could be used
Show
Duncan Thomson
added a comment - ABI Sent Quote for panel but to big for transport so have issued a worksheet for tom to assess if a part panel replacement could be used
Tom has returned the assessment sheet, assessment is complete I have scanned and attached the assessment sheet for Duncan to look at when he is in later this week.
Show
Debbie Bartlett (Inactive)
added a comment - Tom has returned the assessment sheet, assessment is complete I have scanned and attached the assessment sheet for Duncan to look at when he is in later this week.
Park update via weekly report.
Show
Debbie Bartlett (Inactive)
added a comment - Park update via weekly report.
| Attachment | CCF05032019_00000.jpg [ 238511 ] |
| Status | Assessment Sheet Issued [ 10549 ] | Engineer Assessment Scheduled [ 10048 ] |
| Assignee | Charleen Sibley [ charleen sibley ] | Duncan Thomson [ duncan ] |
| Plot |
| Status | Engineer Assessment Scheduled [ 10048 ] | Awaiting Quote [ 10006 ] |
Stacey has requested the quote i have left the paperwork on Debbie's desk and asked her to forward the quote
Show
Heather Barbieri (Inactive)
added a comment - Stacey has requested the quote i have left the paperwork on Debbie's desk and asked her to forward the quote
| Attachment | Shorter panel request.png [ 239739 ] |
Due to its size for transport I have asked ABI to see if it could be cut to 1100mm just waiting on this reply to finish quote.
Phoned park for update.
Phoned park for update.
Show
Duncan Thomson
added a comment - Due to its size for transport I have asked ABI to see if it could be cut to 1100mm just waiting on this reply to finish quote.
Phoned park for update.
Quote Sent to park by email
Show
Duncan Thomson
added a comment - Quote Sent to park by email
| Attachment | QUOT-3046 2.jpg [ 240701 ] | |
| Attachment | QUOT-3046.jpg [ 240702 ] |
| Status | Awaiting Quote [ 10006 ] | Quotation supplied [ 10007 ] |
| Status | Quotation supplied [ 10007 ] | Waiting for Customer [ 10350 ] |
| Attachment | Quot-3046 Acceptance.pdf [ 241735 ] |
| Status | Waiting for Customer [ 10350 ] | Quotation accepted [ 10008 ] |
| Quote outcome | None [ 12253 ] | Accepted [ 12254 ] |
Received acceptance sent email to Lorraine to order
Show
Duncan Thomson
added a comment - Received acceptance sent email to Lorraine to order
| Attachment | 08.04.19 Signed acceptance .png [ 241870 ] |
Fri 05/04/2019 11:42 Lorraine,
Could you please order this panel unsure of delivery as Debbie has spoken to Abi regarding this.
Debbie has informed park 3-4 weeks turnaround time could you find out a time scale as this is very quick for a panel? (Debbie to confirm)
Thanks,
Duncan Thomson.
Signed acceptance from park attached to Jira
Debbie was off last week so unfortunately she wouldn't of order parts, I will place an order today with ABI and ask them if they can get this one on order/ and deliver to us as soon as possible
Could you please order this panel unsure of delivery as Debbie has spoken to Abi regarding this.
Debbie has informed park 3-4 weeks turnaround time could you find out a time scale as this is very quick for a panel? (Debbie to confirm)
Thanks,
Duncan Thomson.
Signed acceptance from park attached to Jira
Debbie was off last week so unfortunately she wouldn't of order parts, I will place an order today with ABI and ask them if they can get this one on order/ and deliver to us as soon as possible
Show
Lorraine Pryor (Inactive)
added a comment - - edited Fri 05/04/2019 11:42 Lorraine,
Could you please order this panel unsure of delivery as Debbie has spoken to Abi regarding this.
Debbie has informed park 3-4 weeks turnaround time could you find out a time scale as this is very quick for a panel? (Debbie to confirm)
Thanks,
Duncan Thomson.
Signed acceptance from park attached to Jira
Debbie was off last week so unfortunately she wouldn't of order parts, I will place an order today with ABI and ask them if they can get this one on order/ and deliver to us as soon as possible
| Attachment | 08.04.19 Sage po no .png [ 241874 ] |
| Part Number | 19MET0041.EL panel 4915 x 890 Glace £310.00 Plus PP TBA aprox 450.00 to site |
| Status | Quotation accepted [ 10008 ] | Parts ordered [ 3 ] |
| Attachment | 08.04.19 emailed Stacey to order long panel and sent direct to site .png [ 241875 ] |
| Attachment | 08.04.19 email from Duncan .png [ 241876 ] |
Emailed ABI to place an urgent order for us .
Show
Lorraine Pryor (Inactive)
added a comment - Emailed ABI to place an urgent order for us .
| ID Number | 35817 | |
| Ordered By? | Lorraine with ABI | |
| Order No | AS12088/5041 |
| Attachment | 10.04.19 ABI order rec .png [ 242071 ] |
| Parts Expected | 17/May/19 |
| ID Number | 35817 | 123258 |
ABI order acknowledgement received and attached to Jira
Show
Lorraine Pryor (Inactive)
added a comment - ABI order acknowledgement received and attached to Jira
Hi Lorraine
I don’t suppose you have a picture of what you require please.
If not is this the side joining strips or the front and back.
Been out with Emma and checked its just the cosmetic strip on the front/ back that cover where they join the van .
I don’t suppose you have a picture of what you require please.
If not is this the side joining strips or the front and back.
Been out with Emma and checked its just the cosmetic strip on the front/ back that cover where they join the van .
Show
Lorraine Pryor (Inactive)
added a comment - Hi Lorraine
I don’t suppose you have a picture of what you require please.
If not is this the side joining strips or the front and back.
Been out with Emma and checked its just the cosmetic strip on the front/ back that cover where they join the van .
Pars still on order.
Show
Debbie Bartlett (Inactive)
added a comment - Pars still on order.
Kristie has advised that they still do not have a due date for delivery yet but she has emailed the supplier requesting a time scale. Call Time : 9.48.32.am Park update via email.
Show
Debbie Bartlett (Inactive)
added a comment - Kristie has advised that they still do not have a due date for delivery yet but she has emailed the supplier requesting a time scale. Call Time : 9.48.32.am Park update via email.
Stacey called for an update I called Kristie and she said the panel is due into them 13/05/2019 and the panel will be delivered to park when the engineer is next in the area
Show
Heather Barbieri (Inactive)
added a comment - Stacey called for an update I called Kristie and she said the panel is due into them 13/05/2019 and the panel will be delivered to park when the engineer is next in the area
I have chased this with Kristie and she has advised that the small panel has been recorded and not the large one!!!! PLEASE DO NOT TELL THE PARK THIS!!! As ABI are trying to find me a panel of the correct size. Kristie is going to give me a call and let me know what they can do.
Show
Debbie Bartlett (Inactive)
added a comment - I have chased this with Kristie and she has advised that the small panel has been recorded and not the large one!!!! PLEASE DO NOT TELL THE PARK THIS!!! As ABI are trying to find me a panel of the correct size. Kristie is going to give me a call and let me know what they can do.
Stacey has chased this this morning, I have called Kristy and requested that she call me back as Stacy is expecting this to be delivered this week. Cal time : 9.55.41am
Show
Debbie Bartlett (Inactive)
added a comment - Stacey has chased this this morning, I have called Kristy and requested that she call me back as Stacy is expecting this to be delivered this week. Cal time : 9.55.41am
Kristie has the panel and is going to arrange for the panel to be delivered directly to the ark because it it so long. I have requested that it is delivered on the 03.06.19 and we can attend on the 04.06.19 to fit it. Kristie is going to get back to me.
Show
Debbie Bartlett (Inactive)
added a comment - Kristie has the panel and is going to arrange for the panel to be delivered directly to the ark because it it so long. I have requested that it is delivered on the 03.06.19 and we can attend on the 04.06.19 to fit it. Kristie is going to get back to me.
| Status | Parts ordered [ 3 ] | Parts Recieved [ 10003 ] |
| Assignee | Duncan Thomson [ duncan ] | Claire Folland [ claire ] |
| Plot |
| Status | Parts Recieved [ 10003 ] | Parts in Stock [ 10031 ] |
| Assignee | Claire Folland [ claire ] | Debbie Bartlett [ debbieb ] |
| Status | Parts in Stock [ 10031 ] | Worksheet Issued [ 10004 ] |
| Assignee | Debbie Bartlett [ debbieb ] | Charleen Sibley [ charleen sibley ] |
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
| Assignee | Charleen Sibley [ charleen sibley ] | Debbie Bartlett [ debbieb ] |
| Plot |
Stacey called chasing this up , I double checked with ABI they have definitely booked for the panel to delivery to site on 03.06.19 and we have pencilled in our engineers for the 04.06.19 weather permitting, so Stacey will organiser for the decking company to remove the decking.
Show
Lorraine Pryor (Inactive)
added a comment - Stacey called chasing this up , I double checked with ABI they have definitely booked for the panel to delivery to site on 03.06.19 and we have pencilled in our engineers for the 04.06.19 weather permitting, so Stacey will organiser for the decking company to remove the decking.
| Attachment | screenshot-1.png [ 246274 ] |
REPLACED PANEL
DUNCAN, TOM & MATT
4.6.19
DUNCAN, TOM & MATT
4.6.19
Show
Claire Folland
added a comment - REPLACED PANEL
DUNCAN, TOM & MATT
4.6.19
| Attachment | SKM_C224e19060608461.pdf [ 247460 ] |
| Status | Engineer Scheduled [ 10000 ] | Work Completed [ 10149 ] |
INV 480988 TO UNITY £2587.38
Show
Claire Folland
added a comment - INV 480988 TO UNITY £2587.38
| Status | Work Completed [ 10149 ] | Satisfaction Note [ 10150 ] |
| Invoice Number | 480988 |
| Status | Satisfaction Note [ 10150 ] | Awaiting Payment [ 10151 ] |
| Satisfaction note signed | No [ 11650 ] | |
| Assignee | Debbie Bartlett [ debbieb ] | Charleen Sibley [ charleen sibley ] |
Hello Ladies,
Connectrix have paid for Brean Leisures invoice number 480988. I have re-invoiced connectrix as they requested that they be invoiced direct as they were claiming on their insurance, so I will credit Brean Leisure now we have the payment.
Kind Regards,
Mel Woolacott
Accounts Assistant
Connectrix have paid for Brean Leisures invoice number 480988. I have re-invoiced connectrix as they requested that they be invoiced direct as they were claiming on their insurance, so I will credit Brean Leisure now we have the payment.
Kind Regards,
Mel Woolacott
Accounts Assistant
Show
Lorraine Pryor (Inactive)
added a comment - Hello Ladies,
Connectrix have paid for Brean Leisures invoice number 480988. I have re-invoiced connectrix as they requested that they be invoiced direct as they were claiming on their insurance, so I will credit Brean Leisure now we have the payment.
Kind Regards,
Mel Woolacott
Accounts Assistant
| Status | Awaiting Payment [ 10151 ] | Resolved [ 5 ] |
| Resolution | Completed [ 1 ] |
| Status | Resolved [ 5 ] | Complete [ 6 ] |
made changes -
| Resolution | Completed [ 1 ] | |
| Status | Complete [ 6 ] | Reopened [ 4 ] |
made changes -
| Status | Reopened [ 4 ] | Assessment Sheet Issued [ 10549 ] |
| Quote outcome | Accepted [ 12254 ] | None [ 12253 ] |
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
5d 22h 30m | 1 | Duncan Thomson | 20/Feb/19 10:23 AM | |||||
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13d 1h 19m | 1 | debbieb | 05/Mar/19 11:43 AM | |||||
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5s | 1 | debbieb | 05/Mar/19 11:43 AM | |||||
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22d 1h 27m | 1 | Duncan Thomson | 27/Mar/19 1:10 PM | |||||
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5s | 1 | Duncan Thomson | 27/Mar/19 1:10 PM | |||||
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8d 21h 13m | 1 | Duncan Thomson | 05/Apr/19 11:24 AM | |||||
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2d 23h 44m | 1 | Lorraine Pryor (Inactive) | 08/Apr/19 11:08 AM | |||||
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43d 47m | 1 | debbieb | 21/May/19 11:55 AM | |||||
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2s | 1 | debbieb | 21/May/19 11:55 AM | |||||
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3s | 1 | debbieb | 21/May/19 11:55 AM | |||||
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6s | 1 | debbieb | 21/May/19 11:56 AM | |||||
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15d 21h 39m | 1 | Claire Folland | 06/Jun/19 9:35 AM | |||||
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20d 1h 33m | 1 | Claire Folland | 26/Jun/19 11:09 AM | |||||
|
8s | 1 | Claire Folland | 26/Jun/19 11:09 AM | |||||
|
76d 4h 13m | 1 | Lorraine Pryor (Inactive) | 10/Sep/19 3:22 PM | |||||
|
3m 42s | 1 | Lorraine Pryor (Inactive) | 10/Sep/19 3:26 PM | |||||
|
2375d 21h 55m | 1 | 13/Mar/26 12:22 PM | ||||||
|
12s | 1 | 13/Mar/26 12:22 PM |
