Details
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Type:
Exterior Panels (8 Weeks)
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Status: Assessment Sheet Issued
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Priority:
Over 8 Weeks
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Resolution: Unresolved
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Labels:None
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ID Number:123258
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Order No:AS12088/5041
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Plot:G7
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Model:ABI Blenheim
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Serial:1041305
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Part Number:19MET0041.EL panel 4915 x 890 Glace £310.00 Plus PP TBA aprox 450.00 to site
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Status Colour:
Assessment Sheet Issued
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Supplier:ABI
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Ordered By?:Lorraine with ABI
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Park_Company:Holiday Resort Unity
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Park_Code:UNIT01
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Park_Contact:Elly Peters
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Park_Phone:01278 751602
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Park_Postcode:TA8 2RB
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Additional Contact Details:Stacey Mitchell
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Invoice Number:480988
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Park_Key_Account:Yes
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SLA: Quote Time to:
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SLA Status:
-
Quote outcome:None
Description
Electrician has drilled a hole in panel left of main door
Activity
| Field | Original Value | New Value |
|---|---|---|
| Park_Contact | Stacey | |
| Park_Postcode | TA8 2RB | |
| Park_Email | Karen: aftersales@hru.co.uk / Stacey: aftersales2@hru.co.uk or stacey.mitchell@hru.co.uk | |
| Park_Phone | 01278 751602 | |
| Park_Code | UNIT01 | |
| Park_Key_Account | Yes | |
| Park_Address2 | Coast Road, Brean | |
| Park_City | Burnham on Sea | |
| Park_Address | Holiday Resort Unity |
| Summary | Left of main door is damaged | Left of main door is damaged panel |
| Attachment | Email to ABI.png [ 237319 ] |
| Attachment | IMG-3327.JPG [ 237320 ] | |
| Attachment | IMG-3328.JPG [ 237321 ] |
| Status | Open [ 1 ] | Assessment Sheet Issued [ 10549 ] |
| Assignee | Duncan Thomson [ duncan ] | Charleen Sibley [ charleen sibley ] |
| Attachment | QUOT-3046.docx [ 237681 ] |
| Attachment | Full Panel Quote.png [ 237682 ] |
| Attachment | CCF05032019_00000.jpg [ 238511 ] |
| Status | Assessment Sheet Issued [ 10549 ] | Engineer Assessment Scheduled [ 10048 ] |
| Assignee | Charleen Sibley [ charleen sibley ] | Duncan Thomson [ duncan ] |
| Plot |
| Status | Engineer Assessment Scheduled [ 10048 ] | Awaiting Quote [ 10006 ] |
| Attachment | Shorter panel request.png [ 239739 ] |
| Attachment | QUOT-3046 2.jpg [ 240701 ] | |
| Attachment | QUOT-3046.jpg [ 240702 ] |
| Status | Awaiting Quote [ 10006 ] | Quotation supplied [ 10007 ] |
| Status | Quotation supplied [ 10007 ] | Waiting for Customer [ 10350 ] |
| Attachment | Quot-3046 Acceptance.pdf [ 241735 ] |
| Status | Waiting for Customer [ 10350 ] | Quotation accepted [ 10008 ] |
| Quote outcome | None [ 12253 ] | Accepted [ 12254 ] |
| Attachment | 08.04.19 Signed acceptance .png [ 241870 ] |
| Attachment | 08.04.19 Sage po no .png [ 241874 ] |
| Part Number | 19MET0041.EL panel 4915 x 890 Glace £310.00 Plus PP TBA aprox 450.00 to site |
| Status | Quotation accepted [ 10008 ] | Parts ordered [ 3 ] |
| Attachment | 08.04.19 emailed Stacey to order long panel and sent direct to site .png [ 241875 ] |
| Attachment | 08.04.19 email from Duncan .png [ 241876 ] |
| ID Number | 35817 | |
| Ordered By? | Lorraine with ABI | |
| Order No | AS12088/5041 |
| Attachment | 10.04.19 ABI order rec .png [ 242071 ] |
| Parts Expected | 17/May/19 |
| ID Number | 35817 | 123258 |
| Status | Parts ordered [ 3 ] | Parts Recieved [ 10003 ] |
| Assignee | Duncan Thomson [ duncan ] | Claire Folland [ claire ] |
| Plot |
| Status | Parts Recieved [ 10003 ] | Parts in Stock [ 10031 ] |
| Assignee | Claire Folland [ claire ] | Debbie Bartlett [ debbieb ] |
| Status | Parts in Stock [ 10031 ] | Worksheet Issued [ 10004 ] |
| Assignee | Debbie Bartlett [ debbieb ] | Charleen Sibley [ charleen sibley ] |
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
| Assignee | Charleen Sibley [ charleen sibley ] | Debbie Bartlett [ debbieb ] |
| Plot |
| Attachment | screenshot-1.png [ 246274 ] |
| Attachment | SKM_C224e19060608461.pdf [ 247460 ] |
| Status | Engineer Scheduled [ 10000 ] | Work Completed [ 10149 ] |
| Status | Work Completed [ 10149 ] | Satisfaction Note [ 10150 ] |
| Invoice Number | 480988 |
| Status | Satisfaction Note [ 10150 ] | Awaiting Payment [ 10151 ] |
| Satisfaction note signed | No [ 11650 ] | |
| Assignee | Debbie Bartlett [ debbieb ] | Charleen Sibley [ charleen sibley ] |
| Status | Awaiting Payment [ 10151 ] | Resolved [ 5 ] |
| Resolution | Completed [ 1 ] |
| Status | Resolved [ 5 ] | Complete [ 6 ] |
made changes -
| Resolution | Completed [ 1 ] | |
| Status | Complete [ 6 ] | Reopened [ 4 ] |
made changes -
| Status | Reopened [ 4 ] | Assessment Sheet Issued [ 10549 ] |
| Quote outcome | Accepted [ 12254 ] | None [ 12253 ] |