Details

    • Type: Oven (2 Weeks) Oven (2 Weeks)
    • Status: Assessment Sheet Issued
    • Priority: Critical Critical
    • Resolution: Unresolved
    • Labels:
      None
    • Plot:
      27 Mr Patterson
    • Model:
      Arizona
    • Serial:
      not known
    • Size:
      36 x 12
    • Status Colour:
      Assessment Sheet Issued Assessment Sheet Issued
    • Park_Company:
       Not defined
    • SLA: Quote Time to:
    • SLA Status:
    • Quote outcome:
      None

      Description

      The customer has advised that the oven is not getting hot - Steve to attend and assess.

      Customers contact number is 07577610510 Mr Patterson

        Activity

        Linda Trunkfield (Inactive) created issue -
        Linda Trunkfield (Inactive) made changes -
        Field Original Value New Value
        Description The customer has advised that the oven is not getting hot - Steve to attend and assess The customer has advised that the oven is not getting hot - Steve to attend and assess.

        Customers contact number is 07577610510 Mr Patterson
        Plot 27 27 Mr Patterson
        Mark Lock (Inactive) made changes -
        Workflow New Quotes [ 48508 ] Quotes ver 2 [ 48829 ]
        Adrienne Barwell (Inactive) made changes -
        Attachment CCF18072011_00014.jpg [ 17479 ]
        Hide
        Adrienne Barwell (Inactive) added a comment -
        Steve thinks that he has sorted the problem, however, if the problem persists we will require a thermostat and oven door seal.
        Show
        Adrienne Barwell (Inactive) added a comment - Steve thinks that he has sorted the problem, however, if the problem persists we will require a thermostat and oven door seal.
        Adrienne Barwell (Inactive) made changes -
        Status Awaiting Quote [ 10006 ] Quotation supplied [ 10007 ]
        Adrienne Barwell (Inactive) made changes -
        Status Quotation supplied [ 10007 ] Quotation accepted [ 10008 ]
        Adrienne Barwell (Inactive) made changes -
        Resolution Completed [ 1 ]
        Status Quotation accepted [ 10008 ] Resolved [ 5 ]
        Adrienne Barwell (Inactive) made changes -
        Status Resolved [ 5 ] Complete [ 6 ]
        Hide
        Adrienne Barwell (Inactive) added a comment -
        Rang Mr Patterson and advised that we had tighten up the door hinge and that our engineer thought that the oven should now work, he is going down at the weekend, if there is still a problem he will give us a call and we will order up the parts. I advised that we would call the visit a gesture of goodwill.
        Show
        Adrienne Barwell (Inactive) added a comment - Rang Mr Patterson and advised that we had tighten up the door hinge and that our engineer thought that the oven should now work, he is going down at the weekend, if there is still a problem he will give us a call and we will order up the parts. I advised that we would call the visit a gesture of goodwill.
        Adrienne Barwell (Inactive) made changes -
        Workflow Quotes ver 2 [ 48829 ] Quotes ver 2.1 [ 153336 ]
        Adrienne Barwell (Inactive) made changes -
        Workflow Quotes ver 2.1 [ 153336 ] Quotes ver 2.5 [ 156342 ]
        Adrienne Barwell (Inactive) made changes -
        Workflow Quotes ver 2.5 [ 156342 ] Quotes ver 3 [ 171650 ]
        Adrienne Barwell (Inactive) made changes -
        Workflow Quotes ver 3 [ 171650 ] Quotes ver 3.1 [ 173408 ]
        made changes -
        Resolution Completed [ 1 ]
        Status Complete [ 6 ] Reopened [ 4 ]
        made changes -
        Status Reopened [ 4 ] Assessment Sheet Issued [ 10549 ]
        Quote outcome None [ 12253 ]
        Assignee Linda Trunkfield [ lindat ] Charleen Sibley [ charleen sibley ]
        Transition Time In Source Status Execution Times Last Executer Last Execution Date
        Awaiting Quote Awaiting Quote Quotation supplied Quotation supplied
        5d 23h 54m 1 Adrienne Barwell (Inactive) 18/Jul/11 11:45 AM
        Quotation supplied Quotation supplied Quotation accepted Quotation accepted
        18s 1 Adrienne Barwell (Inactive) 18/Jul/11 11:45 AM
        Quotation accepted Quotation accepted Resolved Resolved
        9s 1 Adrienne Barwell (Inactive) 18/Jul/11 11:46 AM
        Resolved Resolved Complete Complete
        2s 1 Adrienne Barwell (Inactive) 18/Jul/11 11:46 AM
        Complete Complete Reopened Reopened
        5229d 17h 50m 1 11/Nov/25 4:36 AM
        Reopened Reopened Assessment Sheet Issued Assessment Sheet Issued
        36d 1h 35m 1 17/Dec/25 6:12 AM

          People

          • Assignee:
            Charleen Sibley
            Reporter:
            Linda Trunkfield (Inactive)
          • Watchers:
            0 Start watching this issue

            Dates

            • Due:
              Created:
              Updated: