Quotes
  1. Quotes
  2. QUOT-3156

**WONT CLOSE - PROBLEM WITH JIRA ** Damaged to floor hallway to living room area.

        Details

        • Type: Floor (8 Weeks) Floor (8 Weeks)
        • Status: Parts Recieved
        • Priority: Normal Normal
        • Resolution: Unresolved
        • Labels:
          None
        • Plot:
          C1
        • Model:
          Willerby Herald Gold
        • Serial:
          WB 4507/004
        • Status Colour:
          Parts Recieved Parts Recieved
        • Supplier:
          Willerby
        • Park_Company:
           Hele Valley Holiday Park
        • Park_Code:
          HELE01
        • Park_Contact:
          Scott Love
        • Park_Phone:
          01271 862460
        • Park_Postcode:
          EX34 9RD
        • Additional Contact Details:
          Colin Wellenkamp
        • Satisfaction note signed:
          No
        • Park_Key_Account:
          Yes
        • SLA: Quote Time to:
        • SLA Status:
        • Quote outcome:
          Accepted

          Description

          Ordered RGB 24/10/19 JB3597/5401

          14 X sheets moisture resistant chipboard CBOA1298
          6 X 4x2 4.8 Timber
          expected del Mon 28th Oct
          1. PDF File
            SKM_C224e19121708571.pdf
            37 kB
            Michelle Brooks
          2. PDF File
            SKM_C224e19121910185.pdf
            35 kB
            Claire Folland
          1. CCF07102019_00000.jpg
            563 kB
          2. CCF07102019_00001.jpg
            540 kB
          3. excess.png
            284 kB
          4. IMG_6939.JPG
            1.83 MB
          5. IMG_6940.JPG
            1.90 MB
          6. IMG_6942.JPG
            2.44 MB
          7. IMG_6943.JPG
            2.10 MB
          8. IMG_6944.JPG
            2.01 MB
          9. IMG_6945.JPG
            2.43 MB
          10. IMG_6946.JPG
            1.99 MB
          11. IMG_6947.JPG
            2.04 MB
          12. IMG_6948.JPG
            1.93 MB
          13. IMG_6949.JPG
            2.56 MB
          14. IMG_6950.JPG
            1.93 MB
          15. IMG_6951.JPG
            1.77 MB
          16. IMG_6952.JPG
            1.59 MB
          17. IMG_6953.JPG
            1.69 MB
          18. IMG_6954.JPG
            2.78 MB
          19. IMG_6955.JPG
            2.34 MB
          20. IMG_6956.JPG
            2.36 MB
          21. IMG_6957.JPG
            3.10 MB
          22. IMG_7943.JPG
            2.25 MB
          23. IMG_7944.JPG
            2.45 MB
          24. IMG_7945.JPG
            1.86 MB
          25. IMG_7946.JPG
            1.91 MB
          26. IMG_7948.JPG
            2.00 MB
          27. IMG_7949.JPG
            2.11 MB
          28. IMG_7951.JPG
            2.05 MB
          29. IMG_7953.JPG
            1.76 MB
          30. IMG_7954.JPG
            2.18 MB
          31. IMG_7955.JPG
            2.25 MB
          32. IMG_7956.JPG
            1.89 MB
          33. IMG_7957.JPG
            2.23 MB
          34. parts request.png
            269 kB
          35. Quote acceptance.png
            305 kB
          36. Quote Request.png
            300 kB
          37. Quote Sent.png
            263 kB

            Activity

            Descending order - Click to sort in ascending order
            Transition Time In Source Status Execution Times Last Executer Last Execution Date
            Open Open Assessment Sheet Issued Assessment Sheet Issued
            		36m 34s 1 Duncan Thomson 11/Sep/19 1:23 PM
            Assessment Sheet Issued Assessment Sheet Issued Engineer Assessment Scheduled Engineer Assessment Scheduled
            		26d 34m 1 Duncan Thomson 07/Oct/19 1:58 PM
            Engineer Assessment Scheduled Engineer Assessment Scheduled Awaiting Quote Awaiting Quote
            		6s 1 Duncan Thomson 07/Oct/19 1:58 PM
            Awaiting Quote Awaiting Quote Quotation supplied Quotation supplied
            		30m 45s 1 Duncan Thomson 07/Oct/19 2:29 PM
            Quotation supplied Quotation supplied Waiting for Customer Waiting for Customer
            		2s 1 Duncan Thomson 07/Oct/19 2:29 PM
            Waiting for Customer Waiting for Customer Quotation accepted Quotation accepted
            		15d 20h 28m 1 Duncan Thomson 23/Oct/19 10:58 AM
            Quotation accepted Quotation accepted Parts ordered Parts ordered
            		1d 1h 20m 1 24/Oct/19 12:18 PM
            Parts ordered Parts ordered Parts Recieved Parts Recieved
            		3d 22h 31m 1 28/Oct/19 9:49 AM
            Duncan Thomson made changes -
            Issue Type Missing items (4 weeks) [ 16 ] Floor (8 Weeks) [ 24 ]
            Hide
            Permalink
            Charleen Sibley added a comment -
            THERE IS AN ISSUE ON JIRA THIS WILL NOT CLOSED
            Show
            Charleen Sibley added a comment - THERE IS AN ISSUE ON JIRA THIS WILL NOT CLOSED
            Charleen Sibley made changes -
            Summary Damaged to floor hallway to living room area. **WONT CLOSE - PROBLEM WITH JIRA ** Damaged to floor hallway to living room area.
            Hide
            Permalink
            Claire Folland added a comment -
            Hi,

            We have received £1,122.15 today from Shorefield for invoice 481713, and Binnacle (Compass) have paid £5,655.84 for invoice 482531.



            Kind Regards,

            Mel Woolacott
            Accounts Assistant
            Show
            Claire Folland added a comment - Hi, We have received £1,122.15 today from Shorefield for invoice 481713, and Binnacle (Compass) have paid £5,655.84 for invoice 482531.  Kind Regards, Mel Woolacott Accounts Assistant
            Hide
            Permalink
            Duncan Thomson added a comment -
            Completed work photos added
            Show
            Duncan Thomson added a comment - Completed work photos added
            Duncan Thomson made changes -
            Attachment IMG_7943.JPG [ 266736 ]
            Attachment IMG_7944.JPG [ 266737 ]
            Attachment IMG_7945.JPG [ 266738 ]
            Attachment IMG_7946.JPG [ 266739 ]
            Attachment IMG_7948.JPG [ 266740 ]
            Attachment IMG_7949.JPG [ 266741 ]
            Attachment IMG_7951.JPG [ 266742 ]
            Attachment IMG_7953.JPG [ 266743 ]
            Attachment IMG_7954.JPG [ 266744 ]
            Attachment IMG_7955.JPG [ 266745 ]
            Attachment IMG_7956.JPG [ 266746 ]
            Attachment IMG_7957.JPG [ 266747 ]
            Hide
            Permalink
            Claire Folland added a comment -
            INV - 482531 TO COMPASS £5655.84
            Show
            Claire Folland added a comment - INV - 482531 TO COMPASS £5655.84
            Claire Folland made changes -
            Attachment SKM_C224e19121910185.pdf [ 266554 ]
            Hide
            Permalink
            Claire Folland added a comment -
            COMPLETED STEVE & DUNCAN

            12.12.19
            Show
            Claire Folland added a comment - COMPLETED STEVE & DUNCAN 12.12.19
            Michelle Brooks (Inactive) made changes -
            Attachment SKM_C224e19121708571.pdf [ 266314 ]
            Hide
            Permalink
            Michelle Brooks (Inactive) added a comment -
            Completed by Steve & Duncan
            Show
            Michelle Brooks (Inactive) added a comment - Completed by Steve & Duncan
            Hide
            Permalink
            Claire Folland added a comment -
            Hello Ladies,

            Waterside have paid today for 481715 & 482034, and Colin Wellenkamp has paid for invoice 482017.



            Kind Regards,

            Mel Woolacott
            Accounts Assistant
            Show
            Claire Folland added a comment - Hello Ladies, Waterside have paid today for 481715 & 482034, and Colin Wellenkamp has paid for invoice 482017.  Kind Regards, Mel Woolacott Accounts Assistant
            Charleen Sibley made changes -
            Assignee Charleen Sibley [ charleen sibley ] Duncan Thomson [ duncan ]
            Hide
            Permalink
            Charleen Sibley added a comment -
            .
            Show
            Charleen Sibley added a comment - .
            Charleen Sibley made changes -
            Issue Type Agreed Date/ End of season [ 18 ] Missing items (4 weeks) [ 16 ]
            Charleen Sibley made changes -
            Assignee Duncan Thomson [ duncan ] Charleen Sibley [ charleen sibley ]
            Duncan Thomson made changes -
            Assignee Claire Folland [ claire ] Duncan Thomson [ duncan ]
            Hide
            Permalink
            Claire Folland added a comment -
            INV 482017 FOR £50 EXCESS MAILED TO COLIN WELLENKAMP TODAY.
            Show
            Claire Folland added a comment - INV 482017 FOR £50 EXCESS MAILED TO COLIN WELLENKAMP TODAY.
            made changes -
            Status Parts ordered [ 3 ] Parts Recieved [ 10003 ]
            Assignee Duncan Thomson [ duncan ] Claire Folland [ claire ]
            Plot
            Parts in 28/Oct/19 12:00 AM
            Parts From? Supplier [ 10021 ]
            made changes -
            Status Quotation accepted [ 10008 ] Parts ordered [ 3 ]
            Description Ordered RGB 24/10/19 JB3597/5401

            14 X sheets moisture resistant chipboard CBOA1298
            6 X 4x2 4.8 Timber
            expected del Mon 28th Oct
            Duncan Thomson made changes -
            Attachment parts request.png [ 261233 ]
            Duncan Thomson made changes -
            Attachment excess.png [ 261204 ]
            Duncan Thomson made changes -
            Attachment Quote acceptance.png [ 261203 ]
            Hide
            Permalink
            Duncan Thomson added a comment -
            Compass have accepted this quote and will start sourcing parts
            Show
            Duncan Thomson added a comment - Compass have accepted this quote and will start sourcing parts
            Duncan Thomson made changes -
            Status Waiting for Customer [ 10350 ] Quotation accepted [ 10008 ]
            Quote outcome None [ 12253 ] Accepted [ 12254 ]
            Hide
            Permalink
            Duncan Thomson added a comment -
            Quote sent to customer direct via email.
            Show
            Duncan Thomson added a comment - Quote sent to customer direct via email.
            Duncan Thomson made changes -
            Status Quotation supplied [ 10007 ] Waiting for Customer [ 10350 ]
            Duncan Thomson made changes -
            Status Awaiting Quote [ 10006 ] Quotation supplied [ 10007 ]
            Duncan Thomson made changes -
            Attachment Quote Sent.png [ 259443 ]
            Duncan Thomson made changes -
            Attachment CCF07102019_00000.jpg [ 259440 ]
            Attachment CCF07102019_00001.jpg [ 259441 ]
            Duncan Thomson made changes -
            Status Engineer Assessment Scheduled [ 10048 ] Awaiting Quote [ 10006 ]
            Duncan Thomson made changes -
            Status Assessment Sheet Issued [ 10549 ] Engineer Assessment Scheduled [ 10048 ]
            Work Scheduled 20/Sep/19
            Plot
            Duncan Thomson made changes -
            Attachment IMG_6939.JPG [ 259411 ]
            Attachment IMG_6940.JPG [ 259412 ]
            Attachment IMG_6942.JPG [ 259413 ]
            Attachment IMG_6943.JPG [ 259414 ]
            Attachment IMG_6944.JPG [ 259415 ]
            Attachment IMG_6945.JPG [ 259416 ]
            Attachment IMG_6946.JPG [ 259417 ]
            Attachment IMG_6947.JPG [ 259418 ]
            Attachment IMG_6948.JPG [ 259419 ]
            Attachment IMG_6949.JPG [ 259420 ]
            Attachment IMG_6950.JPG [ 259421 ]
            Attachment IMG_6951.JPG [ 259422 ]
            Attachment IMG_6952.JPG [ 259423 ]
            Attachment IMG_6953.JPG [ 259424 ]
            Attachment IMG_6954.JPG [ 259425 ]
            Attachment IMG_6955.JPG [ 259426 ]
            Attachment IMG_6956.JPG [ 259427 ]
            Attachment IMG_6957.JPG [ 259428 ]
            Charleen Sibley made changes -
            Assignee Charleen Sibley [ charleen sibley ] Duncan Thomson [ duncan ]
            Duncan Thomson made changes -
            Status Open [ 1 ] Assessment Sheet Issued [ 10549 ]
            Assignee Duncan Thomson [ duncan ] Charleen Sibley [ charleen sibley ]
            Hide
            Permalink
            Duncan Thomson added a comment -
            worksheet issued for assessment
            Show
            Duncan Thomson added a comment - worksheet issued for assessment
            Duncan Thomson made changes -
            Attachment Quote Request.png [ 257126 ]
            Duncan Thomson made changes -
            Field Original Value New Value
            Park_Contact Sandra & Rachel
            Park_Postcode EX34 9RD
            Park_Email holidays@helevalley.co.uk
            Park_Phone 01271 862460
            Park_Code HELE01
            Park_Key_Account Yes
            Park_Address2 Hele Bay
            Park_City Ilfracombe
            Park_Address Hele Valley Holiday Park
            Duncan Thomson created issue -

              People

              • Assignee:
                Duncan Thomson
                Reporter:
                Duncan Thomson
              • Watchers:
                0 Start watching this issue

                Dates

                • Created:
                  Updated:
                  Parts in:
                  Work Scheduled: