Quotes
  1. Quotes
  2. QUOT-3197

Exterior panels are damaged - please assess for repair

        Details

        • Type: Exterior Panels (8 Weeks) Exterior Panels (8 Weeks)
        • Status: Assessment Sheet Issued
        • Priority: Normal Normal
        • Resolution: Unresolved
        • Labels:
          None
        • Model:
          Willerby Herald Gold 2010
        • Status Colour:
          Assessment Sheet Issued Assessment Sheet Issued
        • Park_Company:
           Treyarnon Bay Caravan Park Ltd
        • Park_Code:
          TREY01
        • Park_Phone:
          01841 520681 // 01841 520653
        • Park_Postcode:
          PL28 8JP
        • Invoice Number:
          484391
        • Satisfaction note signed:
          Yes
        • Park_Key_Account:
          Yes
        • SLA: Quote Time to:
        • SLA Status:
        • Quote outcome:
          None
        1. PDF File
          CCF_000008.pdf
          377 kB
          Duncan Thomson
        2. PDF File
          CCF_000010.pdf
          562 kB
          Duncan Thomson
        3. PDF File
          L17 CARAVAN DAMAGE REPAIR.pdf
          198 kB
          Duncan Thomson
        4. PDF File
          SKM_C224e20092914160_0017.pdf
          64 kB
          Charleen Sibley
        5. PDF File
          SKM_C224e20092915400.pdf
          63 kB
          Charleen Sibley
        1. assessment sheet.png
          200 kB
        2. IMG_0886.JPG
          515 kB
        3. IMG_0887.JPG
          251 kB
        4. IMG_0888.JPG
          258 kB
        5. IMG_0889.JPG
          321 kB
        6. IMG_0890.JPG
          418 kB
        7. IMG_0891.JPG
          339 kB
        8. IMG_0892.JPG
          239 kB
        9. IMG_0893.JPG
          244 kB
        10. IMG_0894.JPG
          403 kB
        11. IMG_0895.JPG
          471 kB
        12. IMG_0896.JPG
          350 kB
        13. invoice paid.png
          232 kB
        14. Parts Enquiry .png
          332 kB
        15. Parts Enquiry .png
          344 kB
        16. Quote Sent.png
          362 kB
        17. willerby Herald.jpg
          808 kB

          Activity

          Ascending order - Click to sort in descending order
          Charleen Sibley created issue -
          Charleen Sibley made changes -
          Field Original Value New Value
          Park_Postcode PL28 8JP
          Park_Email hello@treyarnonbayholidays.co.uk
          Park_Phone  01841 520681 // 01841 520653
          Park_Code TREY01
          Park_Key_Account Yes
          Park_Address2 St Merryn
          Park_City Padstow
          Park_Address JB Old Ltd, t/a Treyarnon Bay Caravan Park
          Hide
          Permalink
          Charleen Sibley added a comment -
          This was emailed over from the park - issued an assessment sheet for us to attend.
          Show
          Charleen Sibley added a comment - This was emailed over from the park - issued an assessment sheet for us to attend.
          Charleen Sibley made changes -
          Attachment willerby Herald.jpg [ 265665 ]
          Charleen Sibley made changes -
          Status Open [ 1 ] Assessment Sheet Issued [ 10549 ]
          Charleen Sibley made changes -
          Attachment assessment sheet.png [ 265666 ]
          Duncan Thomson made changes -
          Attachment IMG_0886.JPG [ 266699 ]
          Attachment IMG_0887.JPG [ 266700 ]
          Attachment IMG_0888.JPG [ 266701 ]
          Attachment IMG_0889.JPG [ 266702 ]
          Attachment IMG_0890.JPG [ 266703 ]
          Attachment IMG_0891.JPG [ 266704 ]
          Attachment IMG_0892.JPG [ 266705 ]
          Attachment IMG_0893.JPG [ 266706 ]
          Attachment IMG_0894.JPG [ 266707 ]
          Attachment IMG_0895.JPG [ 266708 ]
          Attachment IMG_0896.JPG [ 266709 ]
          Duncan Thomson made changes -
          Status Assessment Sheet Issued [ 10549 ] Engineer Assessment Scheduled [ 10048 ]
          Work Scheduled 19/Dec/19
          Plot
          Duncan Thomson made changes -
          Status Engineer Assessment Scheduled [ 10048 ] Awaiting Quote [ 10006 ]
          Duncan Thomson made changes -
          Attachment CCF_000008.pdf [ 267229 ]
          Duncan Thomson made changes -
          Attachment Parts Enquiry .png [ 267248 ]
          Hide
          Permalink
          Duncan Thomson added a comment -
          Parts enquiry ongoing
          Show
          Duncan Thomson added a comment - Parts enquiry ongoing
          Duncan Thomson made changes -
          Attachment Parts Enquiry .png [ 268058 ]
          Duncan Thomson made changes -
          Attachment CCF_000010.pdf [ 268059 ]
          Duncan Thomson made changes -
          Attachment Quote Sent.png [ 268060 ]
          Hide
          Permalink
          Duncan Thomson added a comment -
          Quote sent to park.
          Show
          Duncan Thomson added a comment - Quote sent to park.
          Duncan Thomson made changes -
          Status Awaiting Quote [ 10006 ] Quotation supplied [ 10007 ]
          Duncan Thomson made changes -
          Status Quotation supplied [ 10007 ] Waiting for Customer [ 10350 ]
          Hide
          Permalink
          Duncan Thomson added a comment -
          Quote Accepted parts on order
          Show
          Duncan Thomson added a comment - Quote Accepted parts on order
          Duncan Thomson made changes -
          Attachment L17 CARAVAN DAMAGE REPAIR.pdf [ 269459 ]
          Duncan Thomson made changes -
          Status Waiting for Customer [ 10350 ] Quotation accepted [ 10008 ]
          Quote outcome None [ 12253 ] Accepted [ 12254 ]
          Duncan Thomson made changes -
          Status Quotation accepted [ 10008 ] Parts ordered [ 3 ]
          Jane Bolt (Inactive) made changes -
          Status Parts ordered [ 3 ] Parts Recieved [ 10003 ]
          Assignee Charleen Sibley [ charleen sibley ] Claire Folland [ claire ]
          Plot
          Parts in 05/Feb/20 9:36 AM
          Parts From? Supplier [ 10021 ]
          Hide
          Permalink
          Jane Bolt (Inactive) added a comment -
          10 mtrs wallpaper Yellow Jumeriah ordered 6/3/20 Carafax
          Show
          Jane Bolt (Inactive) added a comment - 10 mtrs wallpaper Yellow Jumeriah ordered 6/3/20 Carafax
          Charleen Sibley made changes -
          Assignee Claire Folland [ claire ] Duncan Thomson [ duncan ]
          Hide
          Permalink
          Charleen Sibley added a comment -
          Worksheet issued - Steve and Neil attending Monday 3rd August
          Show
          Charleen Sibley added a comment - Worksheet issued - Steve and Neil attending Monday 3rd August
          Charleen Sibley made changes -
          Status Parts Recieved [ 10003 ] Parts in Stock [ 10031 ]
          Assignee Duncan Thomson [ duncan ] Jane Bolt [ janeb ]
          Charleen Sibley made changes -
          Status Parts in Stock [ 10031 ] Worksheet Issued [ 10004 ]
          Assignee Jane Bolt [ janeb ] Charleen Sibley [ charleen sibley ]
          Emma Harrison (Inactive) made changes -
          Assignee Charleen Sibley [ charleen sibley ] Emma Harrison [ emma ]
          Emma Harrison (Inactive) made changes -
          Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
          Assignee Emma Harrison [ emma ] Charleen Sibley [ charleen sibley ]
          Plot
          Emma Harrison (Inactive) made changes -
          Status Engineer Scheduled [ 10000 ] Work Completed [ 10149 ]
          Hide
          Permalink
          Charleen Sibley added a comment -
          COMPLETED BY STEVE AND NEIL
          Show
          Charleen Sibley added a comment - COMPLETED BY STEVE AND NEIL
          Charleen Sibley made changes -
          Attachment SKM_C224e20092914160_0017.pdf [ 282122 ]
          Charleen Sibley made changes -
          Status Work Completed [ 10149 ] Satisfaction Note [ 10150 ]
          Invoice Number 484391
          Charleen Sibley made changes -
          Status Satisfaction Note [ 10150 ] Awaiting Payment [ 10151 ]
          Satisfaction note signed No [ 11650 ] Yes [ 11651 ]
          Charleen Sibley made changes -
          Status Awaiting Payment [ 10151 ] Resolved [ 5 ]
          Resolution Completed [ 1 ]
          Charleen Sibley made changes -
          Status Resolved [ 5 ] Complete [ 6 ]
          Charleen Sibley made changes -
          Attachment SKM_C224e20092915400.pdf [ 282162 ]
          Hide
          Permalink
          Charleen Sibley added a comment -
          invoice 484391
          Show
          Charleen Sibley added a comment - invoice 484391
          Charleen Sibley made changes -
          Attachment invoice paid.png [ 282521 ]
          made changes -
          Resolution Completed [ 1 ]
          Status Complete [ 6 ] Reopened [ 4 ]
          made changes -
          Status Reopened [ 4 ] Assessment Sheet Issued [ 10549 ]
          Quote outcome Accepted [ 12254 ] None [ 12253 ]
          Transition Time In Source Status Execution Times Last Executer Last Execution Date
          Open Open Assessment Sheet Issued Assessment Sheet Issued
          		2m 4s 1 charleen sibley 06/Dec/19 2:50 PM
          Assessment Sheet Issued Assessment Sheet Issued Engineer Assessment Scheduled Engineer Assessment Scheduled
          		13d 20h 46m 1 Duncan Thomson 20/Dec/19 11:36 AM
          Engineer Assessment Scheduled Engineer Assessment Scheduled Awaiting Quote Awaiting Quote
          		4s 1 Duncan Thomson 20/Dec/19 11:36 AM
          Awaiting Quote Awaiting Quote Quotation supplied Quotation supplied
          		26d 1h 50m 1 Duncan Thomson 15/Jan/20 1:27 PM
          Quotation supplied Quotation supplied Waiting for Customer Waiting for Customer
          		4s 1 Duncan Thomson 15/Jan/20 1:27 PM
          Waiting for Customer Waiting for Customer Quotation accepted Quotation accepted
          		14d 2h 12m 1 Duncan Thomson 29/Jan/20 3:40 PM
          Quotation accepted Quotation accepted Parts ordered Parts ordered
          		5s 1 Duncan Thomson 29/Jan/20 3:40 PM
          Parts ordered Parts ordered Parts Recieved Parts Recieved
          		13d 17h 56m 1 Jane Bolt (Inactive) 12/Feb/20 9:37 AM
          Parts Recieved Parts Recieved Parts in Stock Parts in Stock
          		169d 14m 1 charleen sibley 30/Jul/20 10:51 AM
          Parts in Stock Parts in Stock Worksheet Issued Worksheet Issued
          		2s 1 charleen sibley 30/Jul/20 10:51 AM
          Worksheet Issued Worksheet Issued Engineer Scheduled Engineer Scheduled
          		21d 5h 20m 1 Emma Harrison (Inactive) 20/Aug/20 4:12 PM
          Engineer Scheduled Engineer Scheduled Work Completed Work Completed
          		3s 1 Emma Harrison (Inactive) 20/Aug/20 4:12 PM
          Work Completed Work Completed Satisfaction Note Satisfaction Note
          		39d 23h 46m 1 charleen sibley 29/Sep/20 3:59 PM
          Satisfaction Note Satisfaction Note Awaiting Payment Awaiting Payment
          		5s 1 charleen sibley 29/Sep/20 3:59 PM
          Awaiting Payment Awaiting Payment Resolved Resolved
          		3s 1 charleen sibley 29/Sep/20 3:59 PM
          Resolved Resolved Complete Complete
          		2s 1 charleen sibley 29/Sep/20 3:59 PM
          Complete Complete Reopened Reopened
          		1702d 16h 57m 1 29/May/25 8:57 AM
          Reopened Reopened Assessment Sheet Issued Assessment Sheet Issued
          		17s 1 29/May/25 8:57 AM

            People

            • Assignee:
              Charleen Sibley
              Reporter:
              Charleen Sibley
            • Watchers:
              0 Start watching this issue

              Dates

              • Created:
                Updated:
                Parts in:
                Work Scheduled: