Quotes
  1. Quotes
  2. QUOT-3208

Crack in Shower pod

        Details

        • Type: Toilet/Shower (8 Weeks) Toilet/Shower (8 Weeks)
        • Status: Awaiting Quote
        • Priority: Normal Normal
        • Resolution: Unresolved
        • Labels:
          None
        • Plot:
          Acorn
        • Model:
          Spod
        • Serial:
          023109H
        • Status Colour:
          Awaiting Quote Awaiting Quote
        • Supplier:
          Misc
        • Ordered By?:
          DT
        • Park_Company:
           Hele Valley Holiday Park
        • Park_Code:
          HELE01
        • Park_Contact:
          Scott Love
        • Park_Phone:
          01271 862460
        • Park_Postcode:
          EX34 9RD
        • Invoice Number:
          483302
        • Park_Key_Account:
          Yes
        • SLA: Quote Time to:
        • SLA Status:
        • Quote outcome:
          None
        1. File
          RE Swift Spod Shower.msg
          111 kB
          Duncan Thomson
        2. PDF File
          CCF_000011.pdf
          568 kB
          Duncan Thomson
        3. PDF File
          CCE_000035.pdf
          165 kB
          Duncan Thomson
        1. SD Email quote.png
          63 kB
        2. Quote Sent.png
          198 kB
        3. IMG_8320.JPG
          140 kB
        4. IMG_8319.JPG
          73 kB
        5. IMG_8318.JPG
          63 kB
        6. IMG_8317.JPG
          39 kB
        7. IMG_8316.JPG
          78 kB
        8. IMG_8315.JPG
          38 kB
        9. IMG_8314.JPG
          78 kB

          Activity

          Descending order - Click to sort in ascending order
          Transition Time In Source Status Execution Times Last Executer Last Execution Date
          Open Open Assessment Sheet Issued Assessment Sheet Issued
          		54s 1 Duncan Thomson 15/Jan/20 3:32 PM
          Awaiting Quote Awaiting Quote Quotation supplied Quotation supplied
          		5s 1 Duncan Thomson 12/Feb/20 1:59 PM
          Quotation supplied Quotation supplied Waiting for Customer Waiting for Customer
          		6m 13s 1 Duncan Thomson 12/Feb/20 2:05 PM
          Waiting for Customer Waiting for Customer Quotation accepted Quotation accepted
          		13d 20h 25m 1 Duncan Thomson 26/Feb/20 10:30 AM
          Quotation accepted Quotation accepted Parts ordered Parts ordered
          		5s 1 Duncan Thomson 26/Feb/20 10:30 AM
          Parts ordered Parts ordered Parts Recieved Parts Recieved
          		22d 12m 1 Claire Folland 19/Mar/20 10:42 AM
          Parts Recieved Parts Recieved Parts in Stock Parts in Stock
          		2s 1 Claire Folland 19/Mar/20 10:42 AM
          Parts in Stock Parts in Stock Worksheet Issued Worksheet Issued
          		3s 1 Claire Folland 19/Mar/20 10:42 AM
          Worksheet Issued Worksheet Issued Engineer Scheduled Engineer Scheduled
          		5s 1 Claire Folland 19/Mar/20 10:43 AM
          Engineer Scheduled Engineer Scheduled Work Completed Work Completed
          		2s 1 Claire Folland 19/Mar/20 10:43 AM
          Work Completed Work Completed Satisfaction Note Satisfaction Note
          		9s 1 Claire Folland 19/Mar/20 10:43 AM
          Satisfaction Note Satisfaction Note Awaiting Payment Awaiting Payment
          		9s 1 Claire Folland 19/Mar/20 10:43 AM
          Awaiting Payment Awaiting Payment Resolved Resolved
          		11d 22h 1 charleen sibley 31/Mar/20 9:44 AM
          Resolved Resolved Complete Complete
          		2s 1 charleen sibley 31/Mar/20 9:44 AM
          Complete Complete Reopened Reopened
          		1221d 12h 3m 1 Duncan Thomson 04/Aug/23 9:47 PM
          Reopened Reopened Assessment Sheet Issued Assessment Sheet Issued
          		3s 1 Duncan Thomson 04/Aug/23 9:47 PM
          Assessment Sheet Issued Assessment Sheet Issued Engineer Assessment Scheduled Engineer Assessment Scheduled
          		27d 22h 27m 2 Duncan Thomson 04/Aug/23 9:48 PM
          Engineer Assessment Scheduled Engineer Assessment Scheduled Awaiting Quote Awaiting Quote
          		9d 50m 2 Duncan Thomson 13/Aug/23 10:39 PM
          Hide
          Permalink
          Duncan Thomson added a comment -
          Good morning Duncan,

          Thank you for your email.

          We have a technician available on Thursday 17th August for a full day?

          We would not be able to put a warranty with the works again as this cracking is likely to be from movement.
          Show
          Duncan Thomson added a comment - Good morning Duncan, Thank you for your email. We have a technician available on Thursday 17th August for a full day? We would not be able to put a warranty with the works again as this cracking is likely to be from movement.
          Duncan Thomson made changes -
          Status Engineer Assessment Scheduled [ 10048 ] Awaiting Quote [ 10006 ]
          Duncan Thomson made changes -
          Attachment SD Email quote.png [ 363733 ]
          Duncan Thomson made changes -
          Status Assessment Sheet Issued [ 10549 ] Engineer Assessment Scheduled [ 10048 ]
          Assignee Charleen Sibley [ charleen sibley ] Duncan Thomson [ duncan ]
          Plot
          Hide
          Permalink
          Duncan Thomson added a comment -
          This shower pod has developed a new crack and have reopened this job and sent it over to SD again
          Show
          Duncan Thomson added a comment - This shower pod has developed a new crack and have reopened this job and sent it over to SD again
          Duncan Thomson made changes -
          Status Reopened [ 4 ] Assessment Sheet Issued [ 10549 ]
          Quote outcome Accepted [ 12254 ] None [ 12253 ]
          Duncan Thomson made changes -
          Resolution Completed [ 1 ]
          Status Complete [ 6 ] Reopened [ 4 ]
          Charleen Sibley made changes -
          Status Resolved [ 5 ] Complete [ 6 ]
          Charleen Sibley made changes -
          Status Awaiting Payment [ 10151 ] Resolved [ 5 ]
          Resolution Completed [ 1 ]
          Hide
          Permalink
          Claire Folland added a comment -
          INV - 483302
          Show
          Claire Folland added a comment - INV - 483302
          Claire Folland made changes -
          Status Satisfaction Note [ 10150 ] Awaiting Payment [ 10151 ]
          Satisfaction note signed No [ 11650 ]
          Assignee Claire Folland [ claire ] Charleen Sibley [ charleen sibley ]
          Claire Folland made changes -
          Status Work Completed [ 10149 ] Satisfaction Note [ 10150 ]
          Invoice Number 483302
          Claire Folland made changes -
          Status Engineer Scheduled [ 10000 ] Work Completed [ 10149 ]
          Claire Folland made changes -
          Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
          Assignee Charleen Sibley [ charleen sibley ] Claire Folland [ claire ]
          Plot
          Claire Folland made changes -
          Status Parts in Stock [ 10031 ] Worksheet Issued [ 10004 ]
          Assignee Claire Folland [ claire ] Charleen Sibley [ charleen sibley ]
          Claire Folland made changes -
          Status Parts Recieved [ 10003 ] Parts in Stock [ 10031 ]
          Claire Folland made changes -
          Status Parts ordered [ 3 ] Parts Recieved [ 10003 ]
          Assignee Duncan Thomson [ duncan ] Claire Folland [ claire ]
          Plot
          Duncan Thomson made changes -
          Status Quotation accepted [ 10008 ] Parts ordered [ 3 ]
          Duncan Thomson made changes -
          Status Waiting for Customer [ 10350 ] Quotation accepted [ 10008 ]
          Quote outcome None [ 12253 ] Accepted [ 12254 ]
          Hide
          Permalink
          Duncan Thomson added a comment -
          Email sent to SD
          Show
          Duncan Thomson added a comment - Email sent to SD
          Hide
          Permalink
          Duncan Thomson added a comment -
          Quote Accepted will arrange SD and us a date to carry out repair.
          Show
          Duncan Thomson added a comment - Quote Accepted will arrange SD and us a date to carry out repair.
          Duncan Thomson made changes -
          Attachment CCE_000035.pdf [ 271861 ]
          Hide
          Permalink
          Duncan Thomson added a comment -
          SD Quote sent park direct
          Show
          Duncan Thomson added a comment - SD Quote sent park direct
          Duncan Thomson made changes -
          Status Quotation supplied [ 10007 ] Waiting for Customer [ 10350 ]
          Duncan Thomson made changes -
          Status Awaiting Quote [ 10006 ] Quotation supplied [ 10007 ]
          Duncan Thomson made changes -
          Status Engineer Assessment Scheduled [ 10048 ] Awaiting Quote [ 10006 ]
          Duncan Thomson made changes -
          Status Assessment Sheet Issued [ 10549 ] Engineer Assessment Scheduled [ 10048 ]
          Assignee Charleen Sibley [ charleen sibley ] Duncan Thomson [ duncan ]
          Plot
          Duncan Thomson made changes -
          Attachment Quote Sent.png [ 270460 ]
          Duncan Thomson made changes -
          Attachment CCF_000011.pdf [ 270458 ]
          Duncan Thomson made changes -
          Attachment RE Swift Spod Shower.msg [ 270453 ]
          Duncan Thomson made changes -
          Attachment IMG_8314.JPG [ 270445 ]
          Attachment IMG_8315.JPG [ 270446 ]
          Attachment IMG_8316.JPG [ 270447 ]
          Attachment IMG_8317.JPG [ 270448 ]
          Attachment IMG_8318.JPG [ 270449 ]
          Attachment IMG_8319.JPG [ 270450 ]
          Attachment IMG_8320.JPG [ 270451 ]
          Duncan Thomson made changes -
          Status Open [ 1 ] Assessment Sheet Issued [ 10549 ]
          Assignee Duncan Thomson [ duncan ] Charleen Sibley [ charleen sibley ]
          Duncan Thomson made changes -
          Field Original Value New Value
          Park_Contact Sandra & Rachel
          Park_Postcode EX34 9RD
          Park_Email holidays@helevalley.co.uk
          Park_Phone 01271 862460
          Park_Code HELE01
          Park_Key_Account Yes
          Park_Address2 Hele Bay
          Park_City Ilfracombe
          Park_Address Hele Valley Holiday Park
          Duncan Thomson created issue -

            People

            • Assignee:
              Duncan Thomson
              Reporter:
              Duncan Thomson
            • Watchers:
              0 Start watching this issue

              Dates

              • Created:
                Updated: