Details
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Type:
Exterior Panels (8 Weeks)
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Status: Assessment Sheet Issued
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Priority:
High
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Resolution: Unresolved
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Labels:None
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Plot:Ave 12 Plot 117
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Model:Moselle
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Serial:005986H
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Size:32x12
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Status Colour:
Assessment Sheet Issued
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Supplier:Swift
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Ordered By?:DT
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Park_Company:Bigbury Bay Holiday Park
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Park_Code:BIGB01
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Park_Phone:01548 810363
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Park_Postcode:TQ7 4HT
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Additional Contact Details:Mark (The Caravan Siting Co.) will be paying for the repair on both vans.
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Invoice Number:487318
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Satisfaction note signed:Yes
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Park_Key_Account:No
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SLA: Quote Time to:
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SLA Status:
-
Quote outcome:None
Description
5986H – 2010 Swift Moselle 32x12 (Pitch 117, Ave 12)
Issue Links
- Customer Problem with
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QUOT-3405
Damaged during sitting
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- Assessment Sheet Issued
-
Activity
| Field | Original Value | New Value |
|---|---|---|
| Park_Postcode | TQ7 4HT | |
| Park_Phone | 01548 810363 | |
| Park_Code | BIGB01 | |
| Park_Key_Account | No | |
| Park_Address2 | Challaborough | |
| Park_City | Near Kingsbridge | |
| Park_Address | Bigbury Bay Holiday Park |
| Status | Open [ 1 ] | Assessment Sheet Issued [ 10549 ] |
| Assignee | Duncan Thomson [ duncan ] | Charleen Sibley [ charleen sibley ] |
| Attachment | 7c34a883-4158-48a8-8e3b-d101e3fca91e.jpg [ 298631 ] | |
| Attachment | 8f8f7252-8520-4f67-93a0-31b8b0e202c3.jpg [ 298632 ] | |
| Attachment | 26d90ac1-f536-416a-86a7-21ff3b48b047.jpg [ 298633 ] | |
| Attachment | 75af7a0c-6847-417a-bfd9-85a93c3760ac (1).jpg [ 298634 ] | |
| Attachment | 75af7a0c-6847-417a-bfd9-85a93c3760ac.jpg [ 298635 ] | |
| Attachment | 87e6cedc-e178-46e5-9abd-8349c0c6e1f2.jpg [ 298636 ] | |
| Attachment | 193afa33-706a-4054-9d98-3e16a4b2e9e3.jpg [ 298637 ] | |
| Attachment | 763cca89-03df-4a7d-b679-a092e6f22baf.jpg [ 298638 ] | |
| Attachment | 842f7a64-640c-4963-8e26-30349c2c787d.jpg [ 298639 ] | |
| Attachment | cad08d3b-dbf3-42e5-aa72-2d430e58dc61.jpg [ 298640 ] | |
| Attachment | cdbd48e1-fa90-4a3b-ba98-fc95f609bf06.jpg [ 298641 ] | |
| Attachment | f59cb4af-1c00-4f5a-864c-a6e6af6fe563.jpg [ 298642 ] |
.jpg){kind=link}
| Attachment | 87e6cedc-e178-46e5-9abd-8349c0c6e1f2.jpg [ 298636 ] |
| Assignee | Charleen Sibley [ charleen sibley ] | Duncan Thomson [ duncan ] |
| Attachment | Parts Enquiry.png [ 298648 ] |
| Serial | 05986H | 005986H |
| Attachment | PER Sent.png [ 300152 ] |
| Attachment | IMG_5005.jpg [ 300153 ] | |
| Attachment | IMG_5006.jpg [ 300154 ] | |
| Attachment | IMG_5007.jpg [ 300155 ] |
| Attachment | QUOT-3406.pdf [ 300982 ] |
| Attachment | Re Quot-3406.msg [ 300983 ] |
| Status | Assessment Sheet Issued [ 10549 ] | Engineer Assessment Scheduled [ 10048 ] |
| Plot |
| Status | Engineer Assessment Scheduled [ 10048 ] | Awaiting Quote [ 10006 ] |
| Status | Awaiting Quote [ 10006 ] | Quotation supplied [ 10007 ] |
| Status | Quotation supplied [ 10007 ] | Waiting for Customer [ 10350 ] |
| Attachment | Quote sent.png [ 301003 ] |
| Plot | Ave 12 Plot 118 | Ave 12 Plot 117 |
| Description |
5986H – 2010 Swift Moselle 32x12 (Pitch 118, Ave 12)
*x2 panels *Corner Trim |
5986H – 2010 Swift Moselle 32x12 (Pitch 117, Ave 12)
*x2 panels *Corner Trim |
| Attachment | QUOT-3406 2.pdf [ 301611 ] |
| Attachment | Quote acceptance.png [ 303019 ] |
| Status | Waiting for Customer [ 10350 ] | Quotation accepted [ 10008 ] |
| Quote outcome | None [ 12253 ] | Accepted [ 12254 ] |
| Status | Quotation accepted [ 10008 ] | Parts ordered [ 3 ] |
| Description |
5986H – 2010 Swift Moselle 32x12 (Pitch 117, Ave 12)
*x2 panels *Corner Trim |
5986H – 2010 Swift Moselle 32x12 (Pitch 117, Ave 12)
|
| Status | Parts ordered [ 3 ] | Parts Recieved [ 10003 ] |
| Assignee | Duncan Thomson [ duncan ] | Claire Folland [ claire ] |
| Plot |
| Status | Parts Recieved [ 10003 ] | Parts in Stock [ 10031 ] |
| Assignee | Claire Folland [ claire ] | Charleen Sibley [ charleen sibley ] |
| Status | Parts in Stock [ 10031 ] | Worksheet Issued [ 10004 ] |
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
| Plot |
| Status | Engineer Scheduled [ 10000 ] | Work Completed [ 10149 ] |
| Status | Work Completed [ 10149 ] | Satisfaction Note [ 10150 ] |
| Invoice Number | 487318 |
| Status | Satisfaction Note [ 10150 ] | Awaiting Payment [ 10151 ] |
| Satisfaction note signed | No [ 11650 ] | Yes [ 11651 ] |
| Status | Awaiting Payment [ 10151 ] | Resolved [ 5 ] |
| Resolution | Completed [ 1 ] |
| Status | Resolved [ 5 ] | Complete [ 6 ] |
made changes -
| Resolution | Completed [ 1 ] | |
| Status | Complete [ 6 ] | Reopened [ 4 ] |
made changes -
| Status | Reopened [ 4 ] | Assessment Sheet Issued [ 10549 ] |
| Quote outcome | Accepted [ 12254 ] | None [ 12253 ] |