Details
-
Type:
Internal Issues (1 Week)
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Status: Complete
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Priority:
High
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Resolution: Completed
-
Labels:None
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Model:Loire
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Serial:019863H
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Size:35x10 3B
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PER:SBH005172
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Part Number:1717308 x 2
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Part Number 2:1717974 x 1
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Parts Required (others):B4098J8 x 1
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Status Colour:
Complete
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Supplier:Swift
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Ordered By?:DT
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Park_Company:Hele Valley Holiday Park
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Park_Code:HELE01
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Park_Contact:Scott Love
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Park_Phone:01271 862460
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Park_Postcode:EX34 9RD
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Additional Contact Details:Scott Love scott@helevalley.co.uk
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Invoice Number:489409
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Satisfaction note signed:Yes
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Park_Key_Account:Yes
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SLA Status:
-
Quote outcome:Accepted
Description
Just following up on our phone call. As discussed unfortunately we had an incident in which a caravan was broken into. They are looking a quote for the insurance to replace the damaged trims and strips along the walls and doors. A replacement of the curtains may also be needed where the window was smashed.
Activity
- All
- Comments
- History
- Activity
- Transitions
- Stateoscope
| Field | Original Value | New Value |
|---|---|---|
| Park_Contact | Sandra & Rachel | |
| Park_Postcode | EX34 9RD | |
| Park_Email | holidays@helevalley.co.uk | |
| Park_Phone | 01271 862460 | |
| Park_Code | HELE01 | |
| Park_Key_Account | Yes | |
| Park_Address2 | Hele Bay | |
| Park_City | Ilfracombe | |
| Park_Address | Hele Valley Holiday Park |
| Status | Open [ 1 ] | Assessment Sheet Issued [ 10549 ] |
| Assignee | Duncan Thomson [ duncan ] | Charleen Sibley [ charleen sibley ] |
| Assignee | Charleen Sibley [ charleen sibley ] | Duncan Thomson [ duncan ] |
| PER | SBH005172 |
| Attachment | Parts Enquiry.png [ 341646 ] |
| Status | Assessment Sheet Issued [ 10549 ] | Engineer Assessment Scheduled [ 10048 ] |
| Work Scheduled | 09/Nov/22 | |
| Plot |
| Status | Engineer Assessment Scheduled [ 10048 ] | Awaiting Quote [ 10006 ] |
| Parts Required (others) | B4098J8 x 1 | |
| Part Number 2 | 1717974 x 1 | |
| Part Number | 1717308 x 2 |
| Attachment | QUOT-3677.pdf [ 341668 ] |
| Status | Awaiting Quote [ 10006 ] | Quotation supplied [ 10007 ] |
| Manufacturer | Swift |
| Status | Quotation supplied [ 10007 ] | Waiting for Customer [ 10350 ] |
| Attachment | Quote sent.png [ 341671 ] |
| Attachment | Quote sent 2.png [ 342960 ] |
| Attachment | QUOT-3677 REV.pdf [ 342961 ] |
| Status | Waiting for Customer [ 10350 ] | Quotation accepted [ 10008 ] |
| Quote outcome | None [ 12253 ] | Accepted [ 12254 ] |
| Attachment | acc.jpg [ 343006 ] |
| Attachment | parts request.png [ 343007 ] |
| Attachment | screenshot-1.png [ 343010 ] |
| Status | Quotation accepted [ 10008 ] | Parts ordered [ 3 ] |
| Attachment | screenshot-2.png [ 343011 ] |
| Attachment | screenshot-3.png [ 347462 ] |
| Status | Parts ordered [ 3 ] | Parts Recieved [ 10003 ] |
| Assignee | Duncan Thomson [ duncan ] | Claire Folland [ claire ] |
| Plot | ||
| Parts in | 08/Feb/23 10:10 AM |
| Status | Parts Recieved [ 10003 ] | Parts in Stock [ 10031 ] |
| Assignee | Claire Folland [ claire ] | Heather Barbieri [ heather ] |
| Status | Parts in Stock [ 10031 ] | Worksheet Issued [ 10004 ] |
| Assignee | Heather Barbieri [ heather ] | Charleen Sibley [ charleen sibley ] |
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
| Work Scheduled | 09/Nov/22 | 08/Feb/23 |
| Assignee | Charleen Sibley [ charleen sibley ] | Heather Barbieri [ heather ] |
| Plot |
| Status | Engineer Scheduled [ 10000 ] | Work Completed [ 10149 ] |
| Status | Work Completed [ 10149 ] | Satisfaction Note [ 10150 ] |
| Invoice Number | 489409 |
| Status | Satisfaction Note [ 10150 ] | Awaiting Payment [ 10151 ] |
| Satisfaction note signed | No [ 11650 ] | Yes [ 11651 ] |
| Assignee | Heather Barbieri [ heather ] | Charleen Sibley [ charleen sibley ] |
| Status | Awaiting Payment [ 10151 ] | Resolved [ 5 ] |
| Resolution | Completed [ 1 ] |
| Status | Resolved [ 5 ] | Complete [ 6 ] |