Details

    • Type: Internal Issues (1 Week) Internal Issues (1 Week)
    • Status: Complete
    • Priority: High High
    • Resolution: Completed
    • Labels:
      None
    • Model:
      Loire
    • Serial:
      019863H
    • Size:
      35x10 3B
    • PER:
      SBH005172
    • Part Number:
      1717308 x 2
    • Part Number 2:
      1717974 x 1
    • Parts Required (others):
      B4098J8 x 1
    • Status Colour:
      Complete Complete
    • Supplier:
      Swift
    • Ordered By?:
      DT
    • Park_Company:
       Hele Valley Holiday Park
    • Park_Code:
      HELE01
    • Park_Contact:
      Scott Love
    • Park_Phone:
      01271 862460
    • Park_Postcode:
      EX34 9RD
    • Additional Contact Details:
    • Invoice Number:
      489409
    • Satisfaction note signed:
      Yes
    • Park_Key_Account:
      Yes
    • SLA Status:
    • Quote outcome:
      Accepted

      Description

      Just following up on our phone call. As discussed unfortunately we had an incident in which a caravan was broken into. They are looking a quote for the insurance to replace the damaged trims and strips along the walls and doors. A replacement of the curtains may also be needed where the window was smashed.
      1. QUOT-3677.pdf
        209 kB
        Duncan Thomson
      2. QUOT-3677 REV.pdf
        342 kB
        Duncan Thomson
      1. acc.jpg
        21 kB
      2. Parts Enquiry.png
        322 kB
      3. parts request.png
        157 kB
      4. Quote sent.png
        178 kB
      5. Quote sent 2.png
        180 kB
      6. screenshot-1.png
        270 kB
      7. screenshot-2.png
        119 kB
      8. screenshot-3.png
        144 kB

        Activity

        Hide
        Duncan Thomson added a comment -
        1 engineer 2 hours plus travel
        Show
        Duncan Thomson added a comment - 1 engineer 2 hours plus travel
        Hide
        Duncan Thomson added a comment -
        Quote sent to park
        Show
        Duncan Thomson added a comment - Quote sent to park
        Hide
        Duncan Thomson added a comment - - edited
        Customer phoned and requires a revised quote not covering the bedroom curtains
        Show
        Duncan Thomson added a comment - - edited Customer phoned and requires a revised quote not covering the bedroom curtains
        Hide
        Duncan Thomson added a comment -
        Resent new quote to park
        Show
        Duncan Thomson added a comment - Resent new quote to park
        Hide
        Duncan Thomson added a comment -
        Hi both,
                      Please treat this reply as me giving the go ahead for the repairs as per the revised quote. I have filled/signed the attached form, but I am not sure if it will download and display on your reply, so I will send it separately as well,
        Regards,
        Wayne Plester.
        Show
        Duncan Thomson added a comment - Hi both,               Please treat this reply as me giving the go ahead for the repairs as per the revised quote. I have filled/signed the attached form, but I am not sure if it will download and display on your reply, so I will send it separately as well, Regards, Wayne Plester.
        Hide
        Heather Barbieri (Inactive) added a comment -
        I have ordered the parts DUncan requested
        Show
        Heather Barbieri (Inactive) added a comment - I have ordered the parts DUncan requested
        Hide
        Heather Barbieri (Inactive) added a comment -
        Received 1 x 1717974 part of order labelled and placed on the rack
        Show
        Heather Barbieri (Inactive) added a comment - Received 1 x 1717974 part of order labelled and placed on the rack
        Hide
        Heather Barbieri (Inactive) added a comment -
        WORKSHEET ISSUED AND GIVEN TO DUNCAN
        Show
        Heather Barbieri (Inactive) added a comment - WORKSHEET ISSUED AND GIVEN TO DUNCAN
        Hide
        Heather Barbieri (Inactive) added a comment -
        Duncan attended and completed the work 08/02/2023
        Show
        Heather Barbieri (Inactive) added a comment - Duncan attended and completed the work 08/02/2023
        Hide
        Melanie Woolacott added a comment -
        invoice 489409
        Show
        Melanie Woolacott added a comment - invoice 489409
        Hide
        Melanie Woolacott added a comment -
        INVOICE 489409 PAID FOR 15/03/23.
        Show
        Melanie Woolacott added a comment - INVOICE 489409 PAID FOR 15/03/23.

          People

          • Assignee:
            Charleen Sibley
            Reporter:
            Duncan Thomson
          • Watchers:
            0 Start watching this issue

            Dates

            • Created:
              Updated:
              Resolved:
              Parts in:
              Work Scheduled: