Quotes
  1. Quotes
  2. QUOT-3682

There is a leak in the dining area which has damaged the wall board. The owner would like to have a quote to have all the joints outside and the window seals checked and re-sealed if needed

        Details

        • Type: Floor (8 Weeks) Floor (8 Weeks)
        • Status: Complete
        • Priority: High High
        • Resolution: Completed
        • Labels:
          None
        • Plot:
          CV10
        • Model:
          Pemberton Mystique 2 Bedrooms
        • Size:
          39 x 12
        • Status Colour:
          Complete Complete
        • Park_Company:
           Smytham Manor Leisure
        • Park_Code:
          SMYT01
        • Park_Phone:
          Tina Gregory 07849 399327 / 01805 622110.
        • Park_Postcode:
          EX38 8PU
        • Invoice Number:
          489715
        • Satisfaction note signed:
          Yes
        • Park_Key_Account:
          No
        • SLA Status:
        • Quote outcome:
          Accepted
        1. PDF File
          CV10 repair quote acceptance Smytham.pdf
          908 kB
          Duncan Thomson
        2. PDF File
          QUOT-3682.pdf
          185 kB
          Duncan Thomson
        3. PDF File
          QUOT-3682 REV.pdf
          343 kB
          Duncan Thomson
        1. 1.JPG
          336 kB
        2. 2.JPG
          104 kB
        3. 3.JPG
          253 kB
        4. 4.JPG
          200 kB
        5. 5.JPG
          406 kB
        6. cv5.JPG
          76 kB
        7. IMG_3676.jpg
          170 kB
        8. IMG_3677.jpg
          330 kB
        9. IMG_3678.jpg
          368 kB
        10. IMG_3679.jpg
          251 kB
        11. IMG_3680.jpg
          108 kB
        12. IMG_3681.jpg
          186 kB
        13. IMG_3682.jpg
          163 kB
        14. IMG_3683.jpg
          129 kB
        15. IMG_3684.jpg
          50 kB
        16. IMG_3685.jpg
          111 kB
        17. IMG_3686.jpg
          234 kB
        18. IMG_3687.jpg
          113 kB
        19. IMG_3688.jpg
          149 kB
        20. IMG_3689.jpg
          110 kB
        21. IMG_3690.jpg
          145 kB
        22. IMG_3691.jpg
          252 kB
        23. IMG_3692.jpg
          104 kB
        24. IMG_3693.jpg
          193 kB
        25. Quote Invoicing.png
          166 kB
        26. Quote sent.png
          160 kB
        27. screenshot-1.png
          149 kB
        28. worksheet issued.png
          155 kB

          Activity

          Ascending order - Click to sort in descending order
          Heather Barbieri (Inactive) created issue -
          Heather Barbieri (Inactive) made changes -
          Field Original Value New Value
          Park_Postcode EX38 8PU
          Park_Email tina.smythamsales@gmail.com / info@smytham.co.uk
          Park_Phone Tina Gregory 07849 399327 / 01805 622110.
          Park_Code SMYT01
          Park_Key_Account No
          Park_Address2 Little Torrington
          Park_Address Smytham Manor
          Heather Barbieri (Inactive) made changes -
          Attachment 1.JPG [ 341800 ]
          Attachment 2.JPG [ 341801 ]
          Attachment 3.JPG [ 341802 ]
          Attachment 4.JPG [ 341803 ]
          Attachment 5.JPG [ 341804 ]
          Attachment cv5.JPG [ 341805 ]
          Heather Barbieri (Inactive) made changes -
          Status Open [ 1 ] Assessment Sheet Issued [ 10549 ]
          Assignee Heather Barbieri [ heather ] Charleen Sibley [ charleen sibley ]
          Heather Barbieri (Inactive) made changes -
          Attachment screenshot-1.png [ 341807 ]
          Duncan Thomson made changes -
          Status Assessment Sheet Issued [ 10549 ] Engineer Assessment Scheduled [ 10048 ]
          Work Scheduled 30/Nov/22
          Assignee Charleen Sibley [ charleen sibley ] Heather Barbieri [ heather ]
          Plot
          Duncan Thomson made changes -
          Status Engineer Assessment Scheduled [ 10048 ] Awaiting Quote [ 10006 ]
          Issue Type Internal Issues (1 Week) [ 17 ] Floor (8 Weeks) [ 24 ]
          Priority Normal [ 21 ] High [ 23 ]
          Duncan Thomson made changes -
          Attachment IMG_3676.jpg [ 345091 ]
          Attachment IMG_3677.jpg [ 345092 ]
          Attachment IMG_3678.jpg [ 345093 ]
          Attachment IMG_3679.jpg [ 345094 ]
          Attachment IMG_3680.jpg [ 345095 ]
          Attachment IMG_3681.jpg [ 345096 ]
          Attachment IMG_3682.jpg [ 345097 ]
          Attachment IMG_3683.jpg [ 345098 ]
          Attachment IMG_3684.jpg [ 345099 ]
          Attachment IMG_3685.jpg [ 345100 ]
          Attachment IMG_3686.jpg [ 345101 ]
          Attachment IMG_3687.jpg [ 345102 ]
          Attachment IMG_3688.jpg [ 345103 ]
          Attachment IMG_3689.jpg [ 345104 ]
          Attachment IMG_3690.jpg [ 345105 ]
          Attachment IMG_3691.jpg [ 345106 ]
          Attachment IMG_3692.jpg [ 345107 ]
          Attachment IMG_3693.jpg [ 345108 ]
          Duncan Thomson made changes -
          Assignee Heather Barbieri [ heather ] Duncan Thomson [ duncan ]
          Hide
          Permalink
          Duncan Thomson added a comment -
          2 men 2.5 days
          Show
          Duncan Thomson added a comment - 2 men 2.5 days
          Duncan Thomson made changes -
          Attachment QUOT-3682.pdf [ 345109 ]
          Duncan Thomson made changes -
          Status Awaiting Quote [ 10006 ] Quotation supplied [ 10007 ]
          Duncan Thomson made changes -
          Attachment Quote sent.png [ 345134 ]
          Duncan Thomson made changes -
          Status Quotation supplied [ 10007 ] Waiting for Customer [ 10350 ]
          Hide
          Permalink
          Duncan Thomson added a comment -
          quote sent to park
          Show
          Duncan Thomson added a comment - quote sent to park
          Duncan Thomson made changes -
          Status Waiting for Customer [ 10350 ] Quotation accepted [ 10008 ]
          Quote outcome None [ 12253 ] Accepted [ 12254 ]
          Duncan Thomson made changes -
          Attachment CV10 repair quote acceptance Smytham.pdf [ 345807 ]
          Duncan Thomson made changes -
          Status Quotation accepted [ 10008 ] Parts ordered [ 3 ]
          Duncan Thomson made changes -
          Status Parts ordered [ 3 ] Parts Recieved [ 10003 ]
          Assignee Duncan Thomson [ duncan ] Claire Folland [ claire ]
          Plot
          Duncan Thomson made changes -
          Status Parts Recieved [ 10003 ] Parts in Stock [ 10031 ]
          Assignee Claire Folland [ claire ] Duncan Thomson [ duncan ]
          Duncan Thomson made changes -
          Status Parts in Stock [ 10031 ] Worksheet Issued [ 10004 ]
          Assignee Duncan Thomson [ duncan ] Charleen Sibley [ charleen sibley ]
          Duncan Thomson made changes -
          Attachment worksheet issued.png [ 345808 ]
          Hide
          Permalink
          Duncan Thomson added a comment -
          Worksheet issued
          Show
          Duncan Thomson added a comment - Worksheet issued
          Hide
          Permalink
          Duncan Thomson added a comment -
          Hi Duncan,

          The owner of CV 5 does not believe us that his van is leaking and that the damage to the window cill is caused by condensation over time. He is going to replace it himself.
          The owner of CV 10 has now changed their mind about having all the window sealed as they have not leaked over the winter. They just want the leaking window removed and resealed and the panel joint done and the floor repaired.

          Kind regards

          Tony

          Show
          Duncan Thomson added a comment - Hi Duncan, The owner of CV 5 does not believe us that his van is leaking and that the damage to the window cill is caused by condensation over time. He is going to replace it himself. The owner of CV 10 has now changed their mind about having all the window sealed as they have not leaked over the winter. They just want the leaking window removed and resealed and the panel joint done and the floor repaired. Kind regards Tony
          Duncan Thomson made changes -
          Assignee Charleen Sibley [ charleen sibley ] Duncan Thomson [ duncan ]
          Hide
          Permalink
          Duncan Thomson added a comment -
          Now would be 2 men 1/2 day
          Show
          Duncan Thomson added a comment - Now would be 2 men 1/2 day
          Hide
          Permalink
          Claire Folland added a comment -
          Duncan completed 6-4-23, 3hrs 1 man, replaced floor and re-sealed panel joint only, needs re-quoting before invoicing, worksheet given back to Duncn
          Show
          Claire Folland added a comment - Duncan completed 6-4-23, 3hrs 1 man, replaced floor and re-sealed panel joint only, needs re-quoting before invoicing, worksheet given back to Duncn
          Claire Folland made changes -
          Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
          Plot
          Claire Folland made changes -
          Status Engineer Scheduled [ 10000 ] Work Completed [ 10149 ]
          Hide
          Permalink
          Duncan Thomson added a comment -
          Quote revised and attached for invoicing
          Show
          Duncan Thomson added a comment - Quote revised and attached for invoicing
          Duncan Thomson made changes -
          Attachment QUOT-3682 REV.pdf [ 355426 ]
          Duncan Thomson made changes -
          Attachment Quote Invoicing.png [ 355427 ]
          Hide
          Permalink
          Melanie Woolacott added a comment -
          INVOICE 489715
          Show
          Melanie Woolacott added a comment - INVOICE 489715
          Melanie Woolacott made changes -
          Status Work Completed [ 10149 ] Satisfaction Note [ 10150 ]
          Invoice Number 489715
          Melanie Woolacott made changes -
          Status Satisfaction Note [ 10150 ] Awaiting Payment [ 10151 ]
          Satisfaction note signed No [ 11650 ] Yes [ 11651 ]
          Assignee Duncan Thomson [ duncan ] Charleen Sibley [ charleen sibley ]
          Melanie Woolacott made changes -
          Status Awaiting Payment [ 10151 ] Resolved [ 5 ]
          Resolution Completed [ 1 ]
          Melanie Woolacott made changes -
          Status Resolved [ 5 ] Complete [ 6 ]
          Hide
          Permalink
          Melanie Woolacott added a comment -
          INVOICE 489715 PAID FOR 31/05/23.
          Show
          Melanie Woolacott added a comment - INVOICE 489715 PAID FOR 31/05/23.
          Transition Time In Source Status Execution Times Last Executer Last Execution Date
          Open Open Assessment Sheet Issued Assessment Sheet Issued
          		1m 1s 1 Heather Barbieri (Inactive) 10/Nov/22 1:18 PM
          Assessment Sheet Issued Assessment Sheet Issued Engineer Assessment Scheduled Engineer Assessment Scheduled
          		55d 7h 40m 1 Duncan Thomson 04/Jan/23 8:58 PM
          Engineer Assessment Scheduled Engineer Assessment Scheduled Awaiting Quote Awaiting Quote
          		56s 1 Duncan Thomson 04/Jan/23 8:59 PM
          Awaiting Quote Awaiting Quote Quotation supplied Quotation supplied
          		1h 6m 1 Duncan Thomson 04/Jan/23 10:05 PM
          Quotation supplied Quotation supplied Waiting for Customer Waiting for Customer
          		28m 13s 1 Duncan Thomson 04/Jan/23 10:33 PM
          Waiting for Customer Waiting for Customer Quotation accepted Quotation accepted
          		11d 1h 39m 1 Duncan Thomson 16/Jan/23 12:12 AM
          Quotation accepted Quotation accepted Parts ordered Parts ordered
          		3m 26s 1 Duncan Thomson 16/Jan/23 12:16 AM
          Parts ordered Parts ordered Parts Recieved Parts Recieved
          		4s 1 Duncan Thomson 16/Jan/23 12:16 AM
          Parts Recieved Parts Recieved Parts in Stock Parts in Stock
          		1s 1 Duncan Thomson 16/Jan/23 12:16 AM
          Parts in Stock Parts in Stock Worksheet Issued Worksheet Issued
          		1s 1 Duncan Thomson 16/Jan/23 12:16 AM
          Worksheet Issued Worksheet Issued Engineer Scheduled Engineer Scheduled
          		92d 9h 13m 1 Claire Folland 18/Apr/23 10:29 AM
          Engineer Scheduled Engineer Scheduled Work Completed Work Completed
          		1s 1 Claire Folland 18/Apr/23 10:29 AM
          Work Completed Work Completed Satisfaction Note Satisfaction Note
          		22d 5h 14m 1 Melanie Woolacott 10/May/23 3:44 PM
          Satisfaction Note Satisfaction Note Awaiting Payment Awaiting Payment
          		5s 1 Melanie Woolacott 10/May/23 3:44 PM
          Awaiting Payment Awaiting Payment Resolved Resolved
          		4s 1 Melanie Woolacott 10/May/23 3:44 PM
          Resolved Resolved Complete Complete
          		2s 1 Melanie Woolacott 10/May/23 3:44 PM

            People

            • Assignee:
              Charleen Sibley
              Reporter:
              Heather Barbieri (Inactive)
            • Watchers:
              0 Start watching this issue

              Dates

              • Created:
                Updated:
                Resolved:
                Work Scheduled: