Quotes
  1. Quotes
  2. QUOT-3690

Quote for external panel damage repair

        Details

        • Type: Exterior Panels (8 Weeks) Exterior Panels (8 Weeks)
        • Status: Complete
        • Priority: High High
        • Resolution: Completed
        • Labels:
          None
        • Plot:
          3
        • Model:
          Coworth
        • Serial:
          2011772
        • Parts Required (others):
          SD Min Rate
        • Status Colour:
          Complete Complete
        • Supplier:
          Misc
        • Ordered By?:
          DT
        • Park_Company:
           Music Water Caravan Park
        • Park_Code:
          MUSI01
        • Park_Phone:
          01841 540257
        • Park_Postcode:
          PL27 7SS
        • Additional Contact Details:
          Hide
          Emma @ Fitrite
          emma.harrison@fitrite.info
          Show
          Emma @ Fitrite emma.harrison@fitrite.info
        • Invoice Number:
          489936
        • Satisfaction note signed:
          Yes
        • Park_Key_Account:
          No
        • SLA Status:
        • Quote outcome:
          Accepted

          Description

          Hi Heather / Claire,

          Hope you are both well.

          I need your help..........!!! xx

          We have installed a wrap around decking on the above van at Music Water and the fitters have accidentally knocked the van with a post and caused a little ‘ding’.

          Do you think this can be repaired or will it need a new panel?

          Could I have a quote please?

          I have attached pictures and drawn on which full panel it is on.

          I look forward to hearing from you.

          Thanks
          Em x
          1. PDF File
            QUOT-3690.pdf
            210 kB
            Duncan Thomson
          1. email to park.png
            159 kB
          2. IMG_3608.jpg
            93 kB
          3. IMG_3609.jpg
            122 kB
          4. IMG_3610.jpg
            91 kB
          5. IMG_3611.jpg
            143 kB
          6. Quote sent.png
            191 kB

            Activity

            Ascending order - Click to sort in descending order
            Duncan Thomson created issue -
            Duncan Thomson made changes -
            Field Original Value New Value
            Park_Postcode PL27 7SS
            Park_Email info@musicwatertouringpark.co.uk
            Park_Phone 01841 540257
            Park_Code MUSI01
            Park_Key_Account No
            Park_Address2 Rumford
            Park_Address St Ervin
            Duncan Thomson made changes -
            Status Open [ 1 ] Assessment Sheet Issued [ 10549 ]
            Assignee Duncan Thomson [ duncan ] Charleen Sibley [ charleen sibley ]
            Duncan Thomson made changes -
            Status Assessment Sheet Issued [ 10549 ] Engineer Assessment Scheduled [ 10048 ]
            Work Scheduled 28/Nov/22
            Assignee Charleen Sibley [ charleen sibley ] Duncan Thomson [ duncan ]
            Plot
            Duncan Thomson made changes -
            Status Engineer Assessment Scheduled [ 10048 ] Awaiting Quote [ 10006 ]
            Duncan Thomson made changes -
            Attachment IMG_3608.jpg [ 343323 ]
            Attachment IMG_3609.jpg [ 343324 ]
            Attachment IMG_3610.jpg [ 343325 ]
            Attachment IMG_3611.jpg [ 343326 ]
            Hide
            Permalink
            Duncan Thomson added a comment -
            Email sent to SD for Quote
            Show
            Duncan Thomson added a comment - Email sent to SD for Quote
            Hide
            Permalink
            Duncan Thomson added a comment -
            SD Min Visit
            Show
            Duncan Thomson added a comment - SD Min Visit
            Duncan Thomson made changes -
            Attachment QUOT-3690.pdf [ 345799 ]
            Duncan Thomson made changes -
            Status Awaiting Quote [ 10006 ] Quotation supplied [ 10007 ]
            Manufacturer SD
            Duncan Thomson made changes -
            Status Quotation supplied [ 10007 ] Waiting for Customer [ 10350 ]
            Duncan Thomson made changes -
            Attachment Quote sent.png [ 345800 ]
            Hide
            Permalink
            Duncan Thomson added a comment -
            Quote sent to Emma at fitrite
            Show
            Duncan Thomson added a comment - Quote sent to Emma at fitrite
            Duncan Thomson made changes -
            Status Waiting for Customer [ 10350 ] Quotation accepted [ 10008 ]
            Quote outcome None [ 12253 ] Accepted [ 12254 ]
            Duncan Thomson made changes -
            Status Quotation accepted [ 10008 ] Parts ordered [ 3 ]
            Hide
            Permalink
            Duncan Thomson added a comment -
            Thats OK, thanks for trying.

            Please proceed with the repair.

            Do you have any idea on timescale?

            Thanks
            Em

            Kind Regards,
            Emma Harrison
            Show
            Duncan Thomson added a comment - Thats OK, thanks for trying. Please proceed with the repair. Do you have any idea on timescale? Thanks Em Kind Regards, Emma Harrison
            Duncan Thomson made changes -
            Attachment email to park.png [ 345903 ]
            Hide
            Permalink
            Duncan Thomson added a comment -
            SD completed this work
            Show
            Duncan Thomson added a comment - SD completed this work
            Duncan Thomson made changes -
            Status Parts ordered [ 3 ] Parts Recieved [ 10003 ]
            Parts Required (others) SD Min Rate
            Plot
            PRN JS/JS57400056
            Parts in 31/Jan/23 8:42 AM
            Duncan Thomson made changes -
            Status Parts Recieved [ 10003 ] Parts in Stock [ 10031 ]
            Duncan Thomson made changes -
            Status Parts in Stock [ 10031 ] Worksheet Issued [ 10004 ]
            Assignee Duncan Thomson [ duncan ] Charleen Sibley [ charleen sibley ]
            Duncan Thomson made changes -
            Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
            Work Scheduled 28/Nov/22 31/Jan/23
            Assignee Charleen Sibley [ charleen sibley ] Duncan Thomson [ duncan ]
            Plot
            Duncan Thomson made changes -
            Status Engineer Scheduled [ 10000 ] Work Completed [ 10149 ]
            Hide
            Permalink
            Melanie Woolacott added a comment -
            INVOICE 489936
            Show
            Melanie Woolacott added a comment - INVOICE 489936
            Melanie Woolacott made changes -
            Status Work Completed [ 10149 ] Satisfaction Note [ 10150 ]
            Invoice Number 489936
            Melanie Woolacott made changes -
            Status Satisfaction Note [ 10150 ] Awaiting Payment [ 10151 ]
            Satisfaction note signed No [ 11650 ] Yes [ 11651 ]
            Assignee Duncan Thomson [ duncan ] Charleen Sibley [ charleen sibley ]
            Melanie Woolacott made changes -
            Status Awaiting Payment [ 10151 ] Resolved [ 5 ]
            Resolution Completed [ 1 ]
            Melanie Woolacott made changes -
            Status Resolved [ 5 ] Complete [ 6 ]
            Hide
            Permalink
            Melanie Woolacott added a comment -
            INVOICE 489936 PAID FOR 04/08/23.
            Show
            Melanie Woolacott added a comment - INVOICE 489936 PAID FOR 04/08/23.
            Transition Time In Source Status Execution Times Last Executer Last Execution Date
            Open Open Assessment Sheet Issued Assessment Sheet Issued
            		4s 1 Duncan Thomson 28/Nov/22 10:09 PM
            Assessment Sheet Issued Assessment Sheet Issued Engineer Assessment Scheduled Engineer Assessment Scheduled
            		6s 1 Duncan Thomson 28/Nov/22 10:09 PM
            Engineer Assessment Scheduled Engineer Assessment Scheduled Awaiting Quote Awaiting Quote
            		4s 1 Duncan Thomson 28/Nov/22 10:09 PM
            Awaiting Quote Awaiting Quote Quotation supplied Quotation supplied
            		47d 23h 57m 1 Duncan Thomson 15/Jan/23 10:07 PM
            Quotation supplied Quotation supplied Waiting for Customer Waiting for Customer
            		1m 50s 1 Duncan Thomson 15/Jan/23 10:09 PM
            Waiting for Customer Waiting for Customer Quotation accepted Quotation accepted
            		15m 8s 1 Duncan Thomson 15/Jan/23 10:24 PM
            Quotation accepted Quotation accepted Parts ordered Parts ordered
            		5s 1 Duncan Thomson 15/Jan/23 10:24 PM
            Parts ordered Parts ordered Parts Recieved Parts Recieved
            		25d 10h 21m 1 Duncan Thomson 10/Feb/23 8:45 AM
            Parts Recieved Parts Recieved Parts in Stock Parts in Stock
            		3s 1 Duncan Thomson 10/Feb/23 8:46 AM
            Parts in Stock Parts in Stock Worksheet Issued Worksheet Issued
            		27s 1 Duncan Thomson 10/Feb/23 8:46 AM
            Worksheet Issued Worksheet Issued Engineer Scheduled Engineer Scheduled
            		40s 1 Duncan Thomson 10/Feb/23 8:47 AM
            Engineer Scheduled Engineer Scheduled Work Completed Work Completed
            		2s 1 Duncan Thomson 10/Feb/23 8:47 AM
            Work Completed Work Completed Satisfaction Note Satisfaction Note
            		146d 57m 1 Melanie Woolacott 06/Jul/23 10:44 AM
            Satisfaction Note Satisfaction Note Awaiting Payment Awaiting Payment
            		22s 1 Melanie Woolacott 06/Jul/23 10:44 AM
            Awaiting Payment Awaiting Payment Resolved Resolved
            		4s 1 Melanie Woolacott 06/Jul/23 10:44 AM
            Resolved Resolved Complete Complete
            		2s 1 Melanie Woolacott 06/Jul/23 10:44 AM

              People

              • Assignee:
                Charleen Sibley
                Reporter:
                Duncan Thomson
              • Watchers:
                0 Start watching this issue

                Dates

                • Created:
                  Updated:
                  Resolved:
                  Parts in:
                  Work Scheduled: