Details

    • Type: Exterior Panels (8 Weeks) Exterior Panels (8 Weeks)
    • Status: Complete
    • Priority: High High
    • Resolution: Completed
    • Labels:
      None
    • ID Number:
      2019
    • Plot:
      OH8
    • Model:
      Biarritz RL
    • Serial:
      030117H
    • Status Colour:
      Complete Complete
    • Supplier:
      Swift
    • Ordered By?:
      DT
    • Park_Company:
       Beverley Holidays Parks Goodrington
    • Park_Code:
      BEVE01
    • Park_Phone:
      01803 843887
    • Park_Postcode:
      TQ4 7JE
    • Invoice Number:
      489643
    • Satisfaction note signed:
      Yes
    • Park_Key_Account:
      Yes
    • SLA Status:
    • Quote outcome:
      Accepted

      Description

      Hi Duncan,

      There is some damage to this caravan that appears to have been caused in Aug 2021. I am hoping that you could inspect the work and quote to repair the panel or replace it.

      Could you kindly let me know when you are next available to inspect, and approx. how long the work would take.

      Regards

      Andrew
      1. QUOT-3703.pdf
        209 kB
        Duncan Thomson
      2. 149333-049-M.pdf
        1.07 MB
        Duncan Thomson
      1. SD Email quote.png
        172 kB
      2. SD Booked.png
        173 kB
      3. Quote sent.png
        180 kB
      4. 20221124_145158.jpg
        775 kB
      5. 20221124_144639.jpg
        1.11 MB
      6. 20221124_144630.jpg
        569 kB

        Activity

        Transition Owner Before Transition Transition After Transition Response Time
        03/Jan/23 2:52 PM
        Status Change
        Assessment Sheet Issued
        5 seconds
        04/Jan/23 9:32 AM
        Assigned
        18 hours and 39 minutes and 40 seconds
        15/Jan/23 11:56 PM
        Assessment Sheet Issued
        Status Change
        Engineer Assessment Scheduled
        1 week and 4 days and 14 hours and 24 minutes and 17 seconds
        15/Jan/23 11:56 PM
        Engineer Assessment Scheduled
        Status Change
        Awaiting Quote
        3 seconds
        15/Jan/23 11:56 PM
        Awaiting Quote
        Status Change
        Quotation supplied
        6 seconds
        15/Jan/23 11:58 PM
        Quotation supplied
        Status Change
        Waiting for Customer
        1 minute and 31 seconds
        27/Feb/23 3:41 PM
        Waiting for Customer
        Status Change
        Quotation accepted
        1 month and 1 week and 4 days and 15 hours and 43 minutes and 23 seconds
        02/Mar/23 8:43 PM
        Quotation accepted
        Status Change
        Parts ordered
        3 days and 5 hours and 2 minutes and 8 seconds
        07/Mar/23 2:19 PM
        Parts ordered
        Status Change
        Parts Recieved
        4 days and 17 hours and 35 minutes and 39 seconds
        26/Apr/23 3:11 PM
        Parts Recieved
        Status Change
        Parts in Stock
        1 month and 2 weeks and 5 days and 51 minutes and 52 seconds
        26/Apr/23 3:13 PM
        Parts in Stock
        Status Change
        Worksheet Issued
        2 minutes
        26/Apr/23 3:13 PM
        Worksheet Issued
        Status Change
        Engineer Scheduled
        5 seconds
        26/Apr/23 3:13 PM
        Engineer Scheduled
        Status Change
        Work Completed
        2 seconds
        26/Apr/23 3:51 PM
        Work Completed
        Status Change
        Satisfaction Note
        38 minutes
        26/Apr/23 3:51 PM
        Satisfaction Note
        Status Change
        Awaiting Payment
        5 seconds
        26/Apr/23 3:51 PM
        Awaiting Payment
        Status Change
        4 seconds
        26/Apr/23 3:51 PM
        Status Change
        1 second

          People

          • Assignee:
            Charleen Sibley
            Reporter:
            Duncan Thomson
          • Watchers:
            0 Start watching this issue

            Dates

            • Created:
              Updated:
              Resolved: