Quotes
  1. Quotes
  2. QUOT-3703

Quote to replace damaged panels

        Details

        • Type: Exterior Panels (8 Weeks) Exterior Panels (8 Weeks)
        • Status: Complete
        • Priority: High High
        • Resolution: Completed
        • Labels:
          None
        • ID Number:
          2019
        • Plot:
          OH8
        • Model:
          Biarritz RL
        • Serial:
          030117H
        • Status Colour:
          Complete Complete
        • Supplier:
          Swift
        • Ordered By?:
          DT
        • Park_Company:
           Beverley Holidays Parks Goodrington
        • Park_Code:
          BEVE01
        • Park_Phone:
          01803 843887
        • Park_Postcode:
          TQ4 7JE
        • Invoice Number:
          489643
        • Satisfaction note signed:
          Yes
        • Park_Key_Account:
          Yes
        • SLA Status:
        • Quote outcome:
          Accepted

          Description

          Hi Duncan,

          There is some damage to this caravan that appears to have been caused in Aug 2021. I am hoping that you could inspect the work and quote to repair the panel or replace it.

          Could you kindly let me know when you are next available to inspect, and approx. how long the work would take.

          Regards

          Andrew
          1. PDF File
            149333-049-M.pdf
            1.07 MB
            Duncan Thomson
          2. PDF File
            QUOT-3703.pdf
            209 kB
            Duncan Thomson
          1. 20221124_144630.jpg
            569 kB
          2. 20221124_144639.jpg
            1.11 MB
          3. 20221124_145158.jpg
            775 kB
          4. Quote sent.png
            180 kB
          5. SD Booked.png
            173 kB
          6. SD Email quote.png
            172 kB

            Activity

            Ascending order - Click to sort in descending order
            Duncan Thomson created issue -
            Duncan Thomson made changes -
            Field Original Value New Value
            Park_Postcode TQ4 7JE
            Park_Email Linda: admin@beverley-holidays.co.uk, sales@beverley-holidays.co.uk (main email)
            Park_Phone 01803 843887
            Park_Code BEVE01
            Park_Key_Account Yes
            Park_Address2 Goodrington Road
            Park_City Paignton
            Park_Address Beverley Parks Holiday Park
            Duncan Thomson made changes -
            Status Open [ 1 ] Assessment Sheet Issued [ 10549 ]
            Assignee Duncan Thomson [ duncan ] Charleen Sibley [ charleen sibley ]
            Duncan Thomson made changes -
            Assignee Charleen Sibley [ charleen sibley ] Duncan Thomson [ duncan ]
            Duncan Thomson made changes -
            Attachment SD Email quote.png [ 345090 ]
            Heather Barbieri (Inactive) made changes -
            Attachment 20221124_144630.jpg [ 345451 ]
            Attachment 20221124_144639.jpg [ 345452 ]
            Attachment 20221124_145158.jpg [ 345453 ]
            Hide
            Permalink
            Heather Barbieri (Inactive) added a comment -
            Duncan passed this to SD for a quote
            Show
            Heather Barbieri (Inactive) added a comment - Duncan passed this to SD for a quote
            Hide
            Permalink
            Duncan Thomson added a comment -
            SD should be able to complete this within your minimum visit rate.
            Show
            Duncan Thomson added a comment - SD should be able to complete this within your minimum visit rate.
            Hide
            Permalink
            Duncan Thomson added a comment - - edited
            Quote sent to park
            Show
            Duncan Thomson added a comment - - edited Quote sent to park
            Duncan Thomson made changes -
            Attachment QUOT-3703.pdf [ 345803 ]
            Duncan Thomson made changes -
            Status Assessment Sheet Issued [ 10549 ] Engineer Assessment Scheduled [ 10048 ]
            Plot
            Duncan Thomson made changes -
            Status Engineer Assessment Scheduled [ 10048 ] Awaiting Quote [ 10006 ]
            Duncan Thomson made changes -
            Status Awaiting Quote [ 10006 ] Quotation supplied [ 10007 ]
            Manufacturer SD
            Duncan Thomson made changes -
            Status Quotation supplied [ 10007 ] Waiting for Customer [ 10350 ]
            Duncan Thomson made changes -
            Attachment Quote sent.png [ 345804 ]
            Hide
            Permalink
            Heather Barbieri (Inactive) added a comment -
            Andrew has asked for the work to be carried out i have emailed Duncan to get SD.

            Show
            Heather Barbieri (Inactive) added a comment - Andrew has asked for the work to be carried out i have emailed Duncan to get SD.
            Heather Barbieri (Inactive) made changes -
            Status Waiting for Customer [ 10350 ] Quotation accepted [ 10008 ]
            Quote outcome None [ 12253 ] Accepted [ 12254 ]
            Duncan Thomson made changes -
            Attachment scan.pdf [ 349758 ]
            Duncan Thomson made changes -
            Attachment scan.pdf [ 349758 ]
            Duncan Thomson made changes -
            Status Quotation accepted [ 10008 ] Parts ordered [ 3 ]
            Duncan Thomson made changes -
            Attachment SD Booked.png [ 349759 ]
            Hide
            Permalink
            Duncan Thomson added a comment -
            Email sent to SD to book them to carry out this work
            Show
            Duncan Thomson added a comment - Email sent to SD to book them to carry out this work
            Hide
            Permalink
            Heather Barbieri (Inactive) added a comment -
            Hi Andrew,

            I have been able to book this in for the 10th of March, Please can you confirm this is ok and that the technician will have access to the van for power.

            Thanks,
            Duncan Thomson

            Show
            Heather Barbieri (Inactive) added a comment - Hi Andrew, I have been able to book this in for the 10th of March, Please can you confirm this is ok and that the technician will have access to the van for power. Thanks, Duncan Thomson
            Hide
            Permalink
            Heather Barbieri (Inactive) added a comment -
            SD to complete the work
            Show
            Heather Barbieri (Inactive) added a comment - SD to complete the work
            Heather Barbieri (Inactive) made changes -
            Status Parts ordered [ 3 ] Parts Recieved [ 10003 ]
            Plot
            Duncan Thomson made changes -
            Status Parts Recieved [ 10003 ] Parts in Stock [ 10031 ]
            Assignee Duncan Thomson [ duncan ] Heather Barbieri [ heather ]
            Hide
            Permalink
            Duncan Thomson added a comment -
            SD completed work
            Show
            Duncan Thomson added a comment - SD completed work
            Duncan Thomson made changes -
            Attachment 149333-049-M.pdf [ 354877 ]
            Duncan Thomson made changes -
            Status Parts in Stock [ 10031 ] Worksheet Issued [ 10004 ]
            Assignee Heather Barbieri [ heather ] Charleen Sibley [ charleen sibley ]
            Duncan Thomson made changes -
            Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
            Assignee Charleen Sibley [ charleen sibley ] Duncan Thomson [ duncan ]
            Plot
            Duncan Thomson made changes -
            Status Engineer Scheduled [ 10000 ] Work Completed [ 10149 ]
            Hide
            Permalink
            Melanie Woolacott added a comment -
            invoice 489643
            Show
            Melanie Woolacott added a comment - invoice 489643
            Melanie Woolacott made changes -
            Status Work Completed [ 10149 ] Satisfaction Note [ 10150 ]
            Invoice Number 489643
            Melanie Woolacott made changes -
            Status Satisfaction Note [ 10150 ] Awaiting Payment [ 10151 ]
            Satisfaction note signed No [ 11650 ] Yes [ 11651 ]
            Assignee Duncan Thomson [ duncan ] Charleen Sibley [ charleen sibley ]
            Melanie Woolacott made changes -
            Status Awaiting Payment [ 10151 ] Resolved [ 5 ]
            Resolution Completed [ 1 ]
            Melanie Woolacott made changes -
            Status Resolved [ 5 ] Complete [ 6 ]
            Hide
            Permalink
            Melanie Woolacott added a comment -
            INVOICE 489643 PAID FOR 20/09/23.
            Show
            Melanie Woolacott added a comment - INVOICE 489643 PAID FOR 20/09/23.
            Transition Time In Source Status Execution Times Last Executer Last Execution Date
            Open Open Assessment Sheet Issued Assessment Sheet Issued
            		5s 1 Duncan Thomson 03/Jan/23 2:52 PM
            Assessment Sheet Issued Assessment Sheet Issued Engineer Assessment Scheduled Engineer Assessment Scheduled
            		12d 9h 3m 1 Duncan Thomson 15/Jan/23 11:56 PM
            Engineer Assessment Scheduled Engineer Assessment Scheduled Awaiting Quote Awaiting Quote
            		3s 1 Duncan Thomson 15/Jan/23 11:56 PM
            Awaiting Quote Awaiting Quote Quotation supplied Quotation supplied
            		6s 1 Duncan Thomson 15/Jan/23 11:56 PM
            Quotation supplied Quotation supplied Waiting for Customer Waiting for Customer
            		1m 31s 1 Duncan Thomson 15/Jan/23 11:58 PM
            Waiting for Customer Waiting for Customer Quotation accepted Quotation accepted
            		42d 15h 43m 1 Heather Barbieri (Inactive) 27/Feb/23 3:41 PM
            Quotation accepted Quotation accepted Parts ordered Parts ordered
            		3d 5h 2m 1 Duncan Thomson 02/Mar/23 8:43 PM
            Parts ordered Parts ordered Parts Recieved Parts Recieved
            		4d 17h 35m 1 Heather Barbieri (Inactive) 07/Mar/23 2:19 PM
            Parts Recieved Parts Recieved Parts in Stock Parts in Stock
            		49d 23h 51m 1 Duncan Thomson 26/Apr/23 3:11 PM
            Parts in Stock Parts in Stock Worksheet Issued Worksheet Issued
            		2m 1 Duncan Thomson 26/Apr/23 3:13 PM
            Worksheet Issued Worksheet Issued Engineer Scheduled Engineer Scheduled
            		5s 1 Duncan Thomson 26/Apr/23 3:13 PM
            Engineer Scheduled Engineer Scheduled Work Completed Work Completed
            		2s 1 Duncan Thomson 26/Apr/23 3:13 PM
            Work Completed Work Completed Satisfaction Note Satisfaction Note
            		38m 1 Melanie Woolacott 26/Apr/23 3:51 PM
            Satisfaction Note Satisfaction Note Awaiting Payment Awaiting Payment
            		5s 1 Melanie Woolacott 26/Apr/23 3:51 PM
            Awaiting Payment Awaiting Payment Resolved Resolved
            		4s 1 Melanie Woolacott 26/Apr/23 3:51 PM
            Resolved Resolved Complete Complete
            		1s 1 Melanie Woolacott 26/Apr/23 3:51 PM

              People

              • Assignee:
                Charleen Sibley
                Reporter:
                Duncan Thomson
              • Watchers:
                0 Start watching this issue

                Dates

                • Created:
                  Updated:
                  Resolved: