Details

    • Type: Exterior Panels (8 Weeks) Exterior Panels (8 Weeks)
    • Status: Complete
    • Priority: High High
    • Resolution: Completed
    • Labels:
      None
    • ID Number:
      2019
    • Plot:
      OH8
    • Model:
      Biarritz RL
    • Serial:
      030117H
    • Status Colour:
      Complete Complete
    • Supplier:
      Swift
    • Ordered By?:
      DT
    • Park_Company:
       Beverley Holidays Parks Goodrington
    • Park_Code:
      BEVE01
    • Park_Phone:
      01803 843887
    • Park_Postcode:
      TQ4 7JE
    • Invoice Number:
      489643
    • Satisfaction note signed:
      Yes
    • Park_Key_Account:
      Yes
    • SLA Status:
    • Quote outcome:
      Accepted

      Description

      Hi Duncan,

      There is some damage to this caravan that appears to have been caused in Aug 2021. I am hoping that you could inspect the work and quote to repair the panel or replace it.

      Could you kindly let me know when you are next available to inspect, and approx. how long the work would take.

      Regards

      Andrew
      1. 149333-049-M.pdf
        1.07 MB
        Duncan Thomson
      2. QUOT-3703.pdf
        209 kB
        Duncan Thomson
      1. 20221124_144630.jpg
        569 kB
      2. 20221124_144639.jpg
        1.11 MB
      3. 20221124_145158.jpg
        775 kB
      4. Quote sent.png
        180 kB
      5. SD Booked.png
        173 kB
      6. SD Email quote.png
        172 kB

        Activity

        Duncan Thomson created issue -
        Duncan Thomson made changes -
        Field Original Value New Value
        Park_Postcode TQ4 7JE
        Park_Email Linda: admin@beverley-holidays.co.uk, sales@beverley-holidays.co.uk (main email)
        Park_Phone 01803 843887
        Park_Code BEVE01
        Park_Key_Account Yes
        Park_Address2 Goodrington Road
        Park_City Paignton
        Park_Address Beverley Parks Holiday Park
        Duncan Thomson made changes -
        Status Open [ 1 ] Assessment Sheet Issued [ 10549 ]
        Assignee Duncan Thomson [ duncan ] Charleen Sibley [ charleen sibley ]
        Duncan Thomson made changes -
        Assignee Charleen Sibley [ charleen sibley ] Duncan Thomson [ duncan ]
        Duncan Thomson made changes -
        Attachment SD Email quote.png [ 345090 ]
        Heather Barbieri (Inactive) made changes -
        Attachment 20221124_144630.jpg [ 345451 ]
        Attachment 20221124_144639.jpg [ 345452 ]
        Attachment 20221124_145158.jpg [ 345453 ]
        Duncan Thomson made changes -
        Attachment QUOT-3703.pdf [ 345803 ]
        Duncan Thomson made changes -
        Status Assessment Sheet Issued [ 10549 ] Engineer Assessment Scheduled [ 10048 ]
        Plot
        Duncan Thomson made changes -
        Status Engineer Assessment Scheduled [ 10048 ] Awaiting Quote [ 10006 ]
        Duncan Thomson made changes -
        Status Awaiting Quote [ 10006 ] Quotation supplied [ 10007 ]
        Manufacturer SD
        Duncan Thomson made changes -
        Status Quotation supplied [ 10007 ] Waiting for Customer [ 10350 ]
        Duncan Thomson made changes -
        Attachment Quote sent.png [ 345804 ]
        Heather Barbieri (Inactive) made changes -
        Status Waiting for Customer [ 10350 ] Quotation accepted [ 10008 ]
        Quote outcome None [ 12253 ] Accepted [ 12254 ]
        Duncan Thomson made changes -
        Attachment scan.pdf [ 349758 ]
        Duncan Thomson made changes -
        Attachment scan.pdf [ 349758 ]
        Duncan Thomson made changes -
        Status Quotation accepted [ 10008 ] Parts ordered [ 3 ]
        Duncan Thomson made changes -
        Attachment SD Booked.png [ 349759 ]
        Heather Barbieri (Inactive) made changes -
        Status Parts ordered [ 3 ] Parts Recieved [ 10003 ]
        Plot
        Duncan Thomson made changes -
        Status Parts Recieved [ 10003 ] Parts in Stock [ 10031 ]
        Assignee Duncan Thomson [ duncan ] Heather Barbieri [ heather ]
        Duncan Thomson made changes -
        Attachment 149333-049-M.pdf [ 354877 ]
        Duncan Thomson made changes -
        Status Parts in Stock [ 10031 ] Worksheet Issued [ 10004 ]
        Assignee Heather Barbieri [ heather ] Charleen Sibley [ charleen sibley ]
        Duncan Thomson made changes -
        Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
        Assignee Charleen Sibley [ charleen sibley ] Duncan Thomson [ duncan ]
        Plot
        Duncan Thomson made changes -
        Status Engineer Scheduled [ 10000 ] Work Completed [ 10149 ]
        Melanie Woolacott made changes -
        Status Work Completed [ 10149 ] Satisfaction Note [ 10150 ]
        Invoice Number 489643
        Melanie Woolacott made changes -
        Status Satisfaction Note [ 10150 ] Awaiting Payment [ 10151 ]
        Satisfaction note signed No [ 11650 ] Yes [ 11651 ]
        Assignee Duncan Thomson [ duncan ] Charleen Sibley [ charleen sibley ]
        Melanie Woolacott made changes -
        Status Awaiting Payment [ 10151 ] Resolved [ 5 ]
        Resolution Completed [ 1 ]
        Melanie Woolacott made changes -
        Status Resolved [ 5 ] Complete [ 6 ]

          People

          • Assignee:
            Charleen Sibley
            Reporter:
            Duncan Thomson
          • Watchers:
            0 Start watching this issue

            Dates

            • Created:
              Updated:
              Resolved: