Details

    • Type: Exterior Panels (8 Weeks) Exterior Panels (8 Weeks)
    • Status: Complete
    • Priority: High High
    • Resolution: Completed
    • Labels:
      None
    • Plot:
      10
    • Model:
      Coworth
    • Serial:
      2011960
    • Status Colour:
      Complete Complete
    • Supplier:
      ABI
    • Ordered By?:
      DT
    • Park_Company:
       Porthilly caravan park
    • Park_Code:
      PORT01
    • Park_Phone:
      01208 862862 / 07890034489 (Tim's mobile)
    • Park_Postcode:
      PL27 6JX
    • Invoice Number:
      490580
    • Satisfaction note signed:
      Yes
    • Park_Key_Account:
      No
    • SLA Status:
    • Quote outcome:
      Accepted
    1. CCF_000528.pdf
      494 kB
      Duncan Thomson
    2. CCF_000685.pdf
      421 kB
      Claire Folland
    3. QUOT-3740.pdf
      210 kB
      Duncan Thomson
    4. Quote 58317.docx
      20 kB
      Duncan Thomson
    1. IMG_6409.jpg
      145 kB
    2. IMG_6410.jpg
      280 kB
    3. IMG_6411.jpg
      286 kB
    4. IMG_6413.jpg
      141 kB
    5. Parts Enquiry.png
      174 kB
    6. Quote sent.png
      165 kB
    7. screenshot-1.png
      128 kB
    8. screenshot-2.png
      163 kB
    9. screenshot-3.png
      156 kB
    10. screenshot-4.png
      135 kB

      Activity

      Duncan Thomson created issue -
      Duncan Thomson made changes -
      Field Original Value New Value
      Park_Postcode PL27 6JX
      Park_Phone 01208 862862 / 07890034489 (Tim's mobile)
      Park_Code PORT01
      Park_Key_Account No
      Park_Address2 Rock
      Park_City Wadebridge
      Park_Address Porthilly Caravan Park
      Duncan Thomson made changes -
      Attachment IMG_6409.jpg [ 354098 ]
      Attachment IMG_6410.jpg [ 354099 ]
      Attachment IMG_6411.jpg [ 354100 ]
      Attachment IMG_6413.jpg [ 354101 ]
      Duncan Thomson made changes -
      Status Open [ 1 ] Assessment Sheet Issued [ 10549 ]
      Assignee Duncan Thomson [ duncan ] Charleen Sibley [ charleen sibley ]
      Duncan Thomson made changes -
      Attachment CCF_000528.pdf [ 354102 ]
      Duncan Thomson made changes -
      Attachment Parts Enquiry.png [ 354103 ]
      Duncan Thomson made changes -
      Status Assessment Sheet Issued [ 10549 ] Engineer Assessment Scheduled [ 10048 ]
      Assignee Charleen Sibley [ charleen sibley ] Duncan Thomson [ duncan ]
      Plot
      Duncan Thomson made changes -
      Status Engineer Assessment Scheduled [ 10048 ] Awaiting Quote [ 10006 ]
      Hide
      Duncan Thomson added a comment -
      Quote includes special transport charge
      Show
      Duncan Thomson added a comment - Quote includes special transport charge
      Duncan Thomson made changes -
      Attachment Quote 58317.docx [ 354870 ]
      Hide
      Duncan Thomson added a comment -
      2 engineers half day plus travel
      Show
      Duncan Thomson added a comment - 2 engineers half day plus travel
      Duncan Thomson made changes -
      Attachment QUOT-3740.pdf [ 354871 ]
      Hide
      Duncan Thomson added a comment -
      12 weeks delivery on parts
      Show
      Duncan Thomson added a comment - 12 weeks delivery on parts
      Duncan Thomson made changes -
      Status Awaiting Quote [ 10006 ] Quotation supplied [ 10007 ]
      Manufacturer ABI
      Hide
      Duncan Thomson added a comment -
      Quote sent to Martyn to forward onto the park.
      Show
      Duncan Thomson added a comment - Quote sent to Martyn to forward onto the park.
      Duncan Thomson made changes -
      Attachment Quote sent.png [ 354872 ]
      Duncan Thomson made changes -
      Status Quotation supplied [ 10007 ] Waiting for Customer [ 10350 ]
      Hide
      Heather Barbieri (Inactive) added a comment - - edited
      I have ordered the parts with ABi we are still waiting for the signed quotation from the park
      Show
      Heather Barbieri (Inactive) added a comment - - edited I have ordered the parts with ABi we are still waiting for the signed quotation from the park
      Heather Barbieri (Inactive) made changes -
      Attachment screenshot-1.png [ 355457 ]
      Heather Barbieri (Inactive) made changes -
      Attachment screenshot-2.png [ 355810 ]
      Heather Barbieri (Inactive) made changes -
      Attachment screenshot-3.png [ 355980 ]
      Heather Barbieri (Inactive) made changes -
      Status Waiting for Customer [ 10350 ] Quotation accepted [ 10008 ]
      Quote outcome None [ 12253 ] Accepted [ 12254 ]
      Hide
      Heather Barbieri (Inactive) added a comment -
      parts received I have issued a worksheet and placed on the rack still waiting for signed copy
      Show
      Heather Barbieri (Inactive) added a comment - parts received I have issued a worksheet and placed on the rack still waiting for signed copy
      Heather Barbieri (Inactive) made changes -
      Status Quotation accepted [ 10008 ] Parts ordered [ 3 ]
      Heather Barbieri (Inactive) made changes -
      Status Parts ordered [ 3 ] Parts Recieved [ 10003 ]
      Assignee Duncan Thomson [ duncan ] Claire Folland [ claire ]
      Plot
      Parts in 20/Jun/23 10:42 AM
      Heather Barbieri (Inactive) made changes -
      Attachment screenshot-4.png [ 359623 ]
      Heather Barbieri (Inactive) made changes -
      Status Parts Recieved [ 10003 ] Parts in Stock [ 10031 ]
      Assignee Claire Folland [ claire ] Heather Barbieri [ heather ]
      Heather Barbieri (Inactive) made changes -
      Status Parts in Stock [ 10031 ] Worksheet Issued [ 10004 ]
      Assignee Heather Barbieri [ heather ] Charleen Sibley [ charleen sibley ]
      Claire Folland made changes -
      Attachment CCF_000685.pdf [ 370829 ]
      Hide
      Claire Folland added a comment -
      complete by steve/Duncan 28-11-23 worksheet attached
      Show
      Claire Folland added a comment - complete by steve/Duncan 28-11-23 worksheet attached
      Claire Folland made changes -
      Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
      Assignee Charleen Sibley [ charleen sibley ] Heather Barbieri [ heather ]
      Plot
      Claire Folland made changes -
      Status Engineer Scheduled [ 10000 ] Work Completed [ 10149 ]
      Hide
      Melanie Woolacott added a comment -
      INVOICE 490580
      Show
      Melanie Woolacott added a comment - INVOICE 490580
      Melanie Woolacott made changes -
      Status Work Completed [ 10149 ] Satisfaction Note [ 10150 ]
      Invoice Number 490580
      Melanie Woolacott made changes -
      Status Satisfaction Note [ 10150 ] Awaiting Payment [ 10151 ]
      Satisfaction note signed No [ 11650 ] Yes [ 11651 ]
      Assignee Heather Barbieri [ heather ] Charleen Sibley [ charleen sibley ]
      Melanie Woolacott made changes -
      Status Awaiting Payment [ 10151 ] Resolved [ 5 ]
      Resolution Completed [ 1 ]
      Melanie Woolacott made changes -
      Status Resolved [ 5 ] Complete [ 6 ]
      Hide
      Melanie Woolacott added a comment -
      INVOICE 490580 PAID FOR BY SUMMIT TREE'S INSURANCE COMPANY CONVEX ON 11/01/24.
      Show
      Melanie Woolacott added a comment - INVOICE 490580 PAID FOR BY SUMMIT TREE'S INSURANCE COMPANY CONVEX ON 11/01/24.
      Transition Time In Source Status Execution Times Last Executer Last Execution Date
      Open Open Assessment Sheet Issued Assessment Sheet Issued
      6m 19s 1 Duncan Thomson 17/Apr/23 10:56 PM
      Assessment Sheet Issued Assessment Sheet Issued Engineer Assessment Scheduled Engineer Assessment Scheduled
      11m 43s 1 Duncan Thomson 17/Apr/23 11:08 PM
      Engineer Assessment Scheduled Engineer Assessment Scheduled Awaiting Quote Awaiting Quote
      4s 1 Duncan Thomson 17/Apr/23 11:08 PM
      Awaiting Quote Awaiting Quote Quotation supplied Quotation supplied
      8d 15h 24m 1 Duncan Thomson 26/Apr/23 2:32 PM
      Quotation supplied Quotation supplied Waiting for Customer Waiting for Customer
      10m 4s 1 Duncan Thomson 26/Apr/23 2:42 PM
      Waiting for Customer Waiting for Customer Quotation accepted Quotation accepted
      54d 19h 56m 1 Heather Barbieri (Inactive) 20/Jun/23 10:39 AM
      Quotation accepted Quotation accepted Parts ordered Parts ordered
      2m 44s 1 Heather Barbieri (Inactive) 20/Jun/23 10:42 AM
      Parts ordered Parts ordered Parts Recieved Parts Recieved
      7s 1 Heather Barbieri (Inactive) 20/Jun/23 10:42 AM
      Parts Recieved Parts Recieved Parts in Stock Parts in Stock
      31s 1 Heather Barbieri (Inactive) 20/Jun/23 10:43 AM
      Parts in Stock Parts in Stock Worksheet Issued Worksheet Issued
      2s 1 Heather Barbieri (Inactive) 20/Jun/23 10:43 AM
      Worksheet Issued Worksheet Issued Engineer Scheduled Engineer Scheduled
      167d 6h 31m 1 Claire Folland 04/Dec/23 4:14 PM
      Engineer Scheduled Engineer Scheduled Work Completed Work Completed
      1s 1 Claire Folland 04/Dec/23 4:14 PM
      Work Completed Work Completed Satisfaction Note Satisfaction Note
      23h 3m 1 Melanie Woolacott 05/Dec/23 3:17 PM
      Satisfaction Note Satisfaction Note Awaiting Payment Awaiting Payment
      6s 1 Melanie Woolacott 05/Dec/23 3:17 PM
      Awaiting Payment Awaiting Payment Resolved Resolved
      4s 1 Melanie Woolacott 05/Dec/23 3:17 PM
      Resolved Resolved Complete Complete
      1s 1 Melanie Woolacott 05/Dec/23 3:17 PM

        People

        • Assignee:
          Charleen Sibley
          Reporter:
          Duncan Thomson
        • Watchers:
          0 Start watching this issue

          Dates

          • Created:
            Updated:
            Resolved:
            Parts in: