Details
-
Type:
Toilet/Shower (8 Weeks)
-
Status: Complete
-
Priority:
High
-
Resolution: Completed
-
Labels:None
-
Plot:63
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Model:Summer Breeze
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Serial:1721210
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Size:36 x 12
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Status Colour:
Complete
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Park_Company:Harlyn Sands Holiday Park (Del Add)
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Park_Code:HARL01
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Park_Phone:01841 520720
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Park_Postcode:PL28 8SQ
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Additional Contact Details:Customer - graham.scotland@sky.com
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Satisfaction note signed:No
-
Park_Key_Account:Yes
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SLA Status:
-
Quote outcome:Rejected
Activity
- All
- Comments
- History
- Activity
- Transitions
- Stateoscope
| Field | Original Value | New Value |
|---|---|---|
| Attachment | shower.jpg [ 365028 ] |
| Attachment | screenshot-1.png [ 365029 ] |
| Status | Open [ 1 ] | Awaiting Customer Info [ 10012 ] |
| Issue Type | Internal Issues (1 Week) [ 17 ] | Toilet/Shower (8 Weeks) [ 41 ] |
| Project | Chargeable Parts [ 10030 ] | Quotes [ 10020 ] |
| Key |
|
|
| Workflow | Chargeable Parts ver 2.0 [ 251373 ] | Quotes ver 3.1 [ 251535 ] |
| Status | Awaiting Customer Info [ 10012 ] | Assessment Sheet Issued [ 10549 ] |
| Quote outcome | None [ 12253 ] | |
| Invoice_Received | No [ 10860 ] |
| Summary | shower waste has pushed in and has a massive crack | shower waste has pushed in and has a massive crack |
| Park_Company | Not defined | Harlyn Sands Holiday Park |
| Attachment | shower.jpg [ 365028 ] |
| Additional Contact Details | Customer - graham.scotland@sky.com |
| Assignee | Heather Barbieri [ heather ] | Duncan Thomson [ duncan ] |
| Priority | Normal [ 21 ] | High [ 23 ] |
| Status | Assessment Sheet Issued [ 10549 ] | Engineer Assessment Scheduled [ 10048 ] |
| Plot |
| Attachment | SD Email quote.png [ 365653 ] |
| Status | Engineer Assessment Scheduled [ 10048 ] | Awaiting Quote [ 10006 ] |
| Park_Company | Harlyn Sands Holiday Park | Harlyn Sands Holiday Park (Del Add) |
| Park_Postcode | PL28 8SQ | |
| Park_Email | enquiries@harlynsands.co.uk | |
| Park_Phone | 01841 520720 | |
| Park_Code | HARL01 | |
| Park_Key_Account | Yes | |
| Park_Address2 | Lighthouse Road, Trevose Head | |
| Park_City | Padstow | |
| Park_Address | Harlyn Sands Holiday Park |
| Attachment | screenshot-2.png [ 366177 ] |
| Status | Awaiting Quote [ 10006 ] | Quotation supplied [ 10007 ] |
| Status | Quotation supplied [ 10007 ] | Waiting for Customer [ 10350 ] |
| Status | Waiting for Customer [ 10350 ] | Quotation accepted [ 10008 ] |
| Quote outcome | None [ 12253 ] | Accepted [ 12254 ] |
| Quote outcome | Accepted [ 12254 ] | Rejected [ 12255 ] |
| Status | Quotation accepted [ 10008 ] | Rejected [ 10002 ] |
| Status | Rejected [ 10002 ] | Resolved [ 5 ] |
| Resolution | Completed [ 1 ] |
| Status | Resolved [ 5 ] | Complete [ 6 ] |