Details

    • Type: Exterior Panels (8 Weeks) Exterior Panels (8 Weeks)
    • Status: Quotation accepted
    • Priority: Normal Normal
    • Resolution: Unresolved
    • Labels:
      None
    • Plot:
      H100
    • Model:
      Willerby Rio Gold
    • Serial:
      WB5496/006
    • Status Colour:
      Quotation accepted Quotation accepted
    • Supplier:
      Misc
    • Ordered By?:
      DT
    • Park_Company:
       Golden Sands Holiday Park (Park Holidays)
    • Park_Code:
      GSHP01
    • Park_Phone:
      01626 244747
    • Park_Postcode:
      EX7 0LZ
    • Additional Contact Details:
    • Satisfaction note signed:
      No
    • Park_Key_Account:
      No
    • SLA: Quote Time to:
    • SLA Status:
    • Quote outcome:
      Accepted

      Description

      Customer Called (Paul Southgate) 07785928970
      Car has driven into caravan causing panel and chassis damage
      1. CCF_000059.pdf
        359 kB
        Ben Mason
      2. QUOT-3811.pdf
        210 kB
        Duncan Thomson
      1. IMG_7187.jpg
        224 kB
      2. IMG_7188.jpg
        161 kB
      3. IMG_7189.jpg
        196 kB
      4. IMG_7190.jpg
        91 kB
      5. IMG_7191.jpg
        77 kB
      6. IMG_7192.jpg
        148 kB
      7. IMG_7193.jpg
        66 kB
      8. IMG_7195.jpg
        110 kB
      9. Parts Enquiry.png
        93 kB
      10. Quote sent.png
        88 kB

        Activity

        Duncan Thomson created issue -
        Duncan Thomson made changes -
        Field Original Value New Value
        Park_Company Golden Sands Golden Sands Holiday Park (Park Holidays)
        Duncan Thomson made changes -
        Park_Postcode EX7 0LZ
        Park_Phone 01626 244747
        Park_Code GSHP01
        Park_Key_Account No
        Park_Address2 Week Lane
        Park_City Dawlish
        Park_Address Golden Sands Holiday Park (Park Holidays)
        Duncan Thomson made changes -
        Status Open [ 1 ] Assessment Sheet Issued [ 10549 ]
        Assignee Duncan Thomson [ duncan ] Charleen Sibley [ charleen sibley ]
        Ben Mason (Inactive) made changes -
        Attachment CCF_000059.pdf [ 369056 ]
        Duncan Thomson made changes -
        Attachment IMG_7187.jpg [ 369194 ]
        Attachment IMG_7188.jpg [ 369195 ]
        Attachment IMG_7189.jpg [ 369196 ]
        Attachment IMG_7190.jpg [ 369197 ]
        Attachment IMG_7191.jpg [ 369198 ]
        Attachment IMG_7192.jpg [ 369199 ]
        Attachment IMG_7193.jpg [ 369200 ]
        Attachment IMG_7195.jpg [ 369201 ]
        Duncan Thomson made changes -
        Status Assessment Sheet Issued [ 10549 ] Engineer Assessment Scheduled [ 10048 ]
        Assignee Charleen Sibley [ charleen sibley ] Duncan Thomson [ duncan ]
        Plot
        Duncan Thomson made changes -
        Attachment Parts Enquiry.png [ 369214 ]
        Duncan Thomson made changes -
        Status Engineer Assessment Scheduled [ 10048 ] Awaiting Quote [ 10006 ]
        Hide
        Duncan Thomson added a comment -
        Aluform quoted £249.33 + VAT. collection

        Euro vision delivery £200
        Show
        Duncan Thomson added a comment - Aluform quoted £249.33 + VAT. collection Euro vision delivery £200
        Duncan Thomson made changes -
        Serial WB5496/006
        Hide
        Duncan Thomson added a comment -
        2 engineers 1/2 day plus travel
        Show
        Duncan Thomson added a comment - 2 engineers 1/2 day plus travel
        Duncan Thomson made changes -
        Attachment QUOT-3811.pdf [ 369673 ]
        Duncan Thomson made changes -
        Status Awaiting Quote [ 10006 ] Quotation supplied [ 10007 ]
        Manufacturer Aluform
        Duncan Thomson made changes -
        Status Quotation supplied [ 10007 ] Waiting for Customer [ 10350 ]
        Duncan Thomson made changes -
        Attachment Quote sent.png [ 369674 ]
        Hide
        Duncan Thomson added a comment -
        Quote sent to customer
        Show
        Duncan Thomson added a comment - Quote sent to customer
        made changes -
        Status Waiting for Customer [ 10350 ] Quotation accepted [ 10008 ]
        Quote outcome None [ 12253 ] Accepted [ 12254 ]
        Transition Time In Source Status Execution Times Last Executer Last Execution Date
        Open Open Assessment Sheet Issued Assessment Sheet Issued
        5m 27s 1 Duncan Thomson 20/Sep/23 2:59 PM
        Assessment Sheet Issued Assessment Sheet Issued Engineer Assessment Scheduled Engineer Assessment Scheduled
        48d 22h 59m 1 Duncan Thomson 08/Nov/23 12:58 PM
        Engineer Assessment Scheduled Engineer Assessment Scheduled Awaiting Quote Awaiting Quote
        2h 25m 1 Duncan Thomson 08/Nov/23 3:24 PM
        Awaiting Quote Awaiting Quote Quotation supplied Quotation supplied
        7d 3h 57m 1 Duncan Thomson 15/Nov/23 7:21 PM
        Quotation supplied Quotation supplied Waiting for Customer Waiting for Customer
        3s 1 Duncan Thomson 15/Nov/23 7:21 PM
        Waiting for Customer Waiting for Customer Quotation accepted Quotation accepted
        556d 18m 1 24/May/25 8:40 PM

          People

          • Assignee:
            Duncan Thomson
            Reporter:
            Duncan Thomson
          • Watchers:
            0 Start watching this issue

            Dates

            • Created:
              Updated: