Quotes
  1. Quotes
  2. QUOT-3812

Assessment to see cause of water coming in from bathroom extractor fan

    Details

    • Type: Roof (8 Weeks) Roof (8 Weeks)
    • Status: Work Completed
    • Priority: Normal Normal
    • Resolution: Unresolved
    • Labels:
      None
    • Plot:
      11
    • Model:
      Burgundy
    • Serial:
      029722h
    • Status Colour:
      Work Completed Work Completed
    • Supplier:
      Swift
    • Ordered By?:
      DT
    • Park_Company:
       Andrewshayes Ltd
    • Park_Code:
      ANDR01
    • Park_Contact:
      Mr & Mrs Peter Lawrence
    • Park_Phone:
      01404831225
    • Park_Postcode:
      EX13 7DY
    • Additional Contact Details:
      Hide
      Mr Kirkup - 0780944838
      adriankirkup@proton.me
      Show
      Mr Kirkup - 0780944838 adriankirkup@proton.me
    • Satisfaction note signed:
      No
    • Park_Key_Account:
      Yes
    • SLA Status:
    • Quote outcome:
      Accepted

      Description

      Customer called to report water ingress from fan and also fan runs wrong way

        Activity

        Duncan Thomson created issue -
        Duncan Thomson made changes -
        Field Original Value New Value
        Park_Contact Mr & Mrs Peter Lawrence
        Park_Postcode EX13 7DY
        Park_Email info@andrewshayes.co.uk
        Park_Phone 01404831225
        Park_Code ANDR01
        Park_Key_Account Yes
        Park_Address2 Dalwood
        Park_City Nr Axminster
        Park_Address T/A Andrewshayes Caravan Park
        Duncan Thomson made changes -
        Status Open [ 1 ] Assessment Sheet Issued [ 10549 ]
        Assignee Duncan Thomson [ duncan ] Charleen Sibley [ charleen sibley ]
        Duncan Thomson made changes -
        Assignee Charleen Sibley [ charleen sibley ] Duncan Thomson [ duncan ]
        Claire Folland made changes -
        Attachment Capture.PNG [ 366044 ]
        Hide
        Claire Folland added a comment -
        complete by steve, fan runs correct way, has sealed leak while on roof
        Show
        Claire Folland added a comment - complete by steve, fan runs correct way, has sealed leak while on roof
        Claire Folland made changes -
        Status Assessment Sheet Issued [ 10549 ] Engineer Assessment Scheduled [ 10048 ]
        Plot
        Claire Folland made changes -
        Status Engineer Assessment Scheduled [ 10048 ] Awaiting Quote [ 10006 ]
        Claire Folland made changes -
        Status Awaiting Quote [ 10006 ] Quotation supplied [ 10007 ]
        Claire Folland made changes -
        Status Quotation supplied [ 10007 ] Waiting for Customer [ 10350 ]
        Claire Folland made changes -
        Status Waiting for Customer [ 10350 ] Quotation accepted [ 10008 ]
        Quote outcome None [ 12253 ] Accepted [ 12254 ]
        Claire Folland made changes -
        Quote outcome Accepted [ 12254 ] Rejected [ 12255 ]
        Status Quotation accepted [ 10008 ] Rejected [ 10002 ]
        Claire Folland made changes -
        Status Rejected [ 10002 ] Resolved [ 5 ]
        Resolution Completed [ 1 ]
        Eve Colton (Inactive) made changes -
        Resolution Completed [ 1 ]
        Status Resolved [ 5 ] Reopened [ 4 ]
        Hide
        Eve Colton (Inactive) added a comment - - edited
        .
        Show
        Eve Colton (Inactive) added a comment - - edited .
        Eve Colton (Inactive) made changes -
        Status Reopened [ 4 ] Assessment Sheet Issued [ 10549 ]
        Quote outcome Rejected [ 12255 ] None [ 12253 ]
        Assignee Duncan Thomson [ duncan ] Charleen Sibley [ charleen sibley ]
        Eve Colton (Inactive) made changes -
        Status Assessment Sheet Issued [ 10549 ] Engineer Assessment Scheduled [ 10048 ]
        Assignee Charleen Sibley [ charleen sibley ] Eve Colton [ eve ]
        Plot
        Eve Colton (Inactive) made changes -
        Status Engineer Assessment Scheduled [ 10048 ] Awaiting Quote [ 10006 ]
        Eve Colton (Inactive) made changes -
        Status Awaiting Quote [ 10006 ] Quotation supplied [ 10007 ]
        Eve Colton (Inactive) made changes -
        Status Quotation supplied [ 10007 ] Waiting for Customer [ 10350 ]
        Eve Colton (Inactive) made changes -
        Status Waiting for Customer [ 10350 ] Quotation accepted [ 10008 ]
        Quote outcome None [ 12253 ] Accepted [ 12254 ]
        Eve Colton (Inactive) made changes -
        Status Quotation accepted [ 10008 ] Parts ordered [ 3 ]
        Eve Colton (Inactive) made changes -
        Status Parts ordered [ 3 ] Parts Recieved [ 10003 ]
        Assignee Eve Colton [ eve ] Claire Folland [ claire ]
        Plot
        Eve Colton (Inactive) made changes -
        Status Parts Recieved [ 10003 ] Parts in Stock [ 10031 ]
        Assignee Claire Folland [ claire ] Eve Colton [ eve ]
        Eve Colton (Inactive) made changes -
        Status Parts in Stock [ 10031 ] Worksheet Issued [ 10004 ]
        Assignee Eve Colton [ eve ] Charleen Sibley [ charleen sibley ]
        Eve Colton (Inactive) made changes -
        Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
        Assignee Charleen Sibley [ charleen sibley ] Eve Colton [ eve ]
        Plot
        Eve Colton (Inactive) made changes -
        Status Engineer Scheduled [ 10000 ] Work Completed [ 10149 ]
        Transition Time In Source Status Execution Times Last Executer Last Execution Date
        Open Open Assessment Sheet Issued Assessment Sheet Issued
        6s 1 Duncan Thomson 20/Sep/23 3:21 PM
        Quotation accepted Quotation accepted Rejected Rejected
        3s 1 Claire Folland 03/Oct/23 12:14 PM
        Rejected Rejected Resolved Resolved
        2s 1 Claire Folland 03/Oct/23 12:14 PM
        Resolved Resolved Reopened Reopened
        14d 22h 58m 1 Eve Colton (Inactive) 18/Oct/23 11:13 AM
        Reopened Reopened Assessment Sheet Issued Assessment Sheet Issued
        4h 41m 1 Eve Colton (Inactive) 18/Oct/23 3:54 PM
        Assessment Sheet Issued Assessment Sheet Issued Engineer Assessment Scheduled Engineer Assessment Scheduled
        12d 20h 52m 2 Eve Colton (Inactive) 18/Oct/23 3:54 PM
        Engineer Assessment Scheduled Engineer Assessment Scheduled Awaiting Quote Awaiting Quote
        13s 2 Eve Colton (Inactive) 18/Oct/23 3:54 PM
        Awaiting Quote Awaiting Quote Quotation supplied Quotation supplied
        7s 2 Eve Colton (Inactive) 18/Oct/23 3:54 PM
        Quotation supplied Quotation supplied Waiting for Customer Waiting for Customer
        3s 2 Eve Colton (Inactive) 18/Oct/23 3:54 PM
        Waiting for Customer Waiting for Customer Quotation accepted Quotation accepted
        3s 2 Eve Colton (Inactive) 18/Oct/23 3:54 PM
        Quotation accepted Quotation accepted Parts ordered Parts ordered
        5s 1 Eve Colton (Inactive) 18/Oct/23 3:54 PM
        Parts ordered Parts ordered Parts Recieved Parts Recieved
        4s 1 Eve Colton (Inactive) 18/Oct/23 3:54 PM
        Parts Recieved Parts Recieved Parts in Stock Parts in Stock
        1s 1 Eve Colton (Inactive) 18/Oct/23 3:54 PM
        Parts in Stock Parts in Stock Worksheet Issued Worksheet Issued
        2s 1 Eve Colton (Inactive) 18/Oct/23 3:54 PM
        Worksheet Issued Worksheet Issued Engineer Scheduled Engineer Scheduled
        5s 1 Eve Colton (Inactive) 18/Oct/23 3:54 PM
        Engineer Scheduled Engineer Scheduled Work Completed Work Completed
        2s 1 Eve Colton (Inactive) 18/Oct/23 3:54 PM

          People

          • Assignee:
            Eve Colton (Inactive)
            Reporter:
            Duncan Thomson
          • Watchers:
            0 Start watching this issue

            Dates

            • Created:
              Updated: