Quotes
  1. Quotes
  2. QUOT-3822

that the caravan has had a valve issue in the shower and consequently, water has been coming out of the thermostatic bar, and somehow, through the wall into the lounge. This has caused significant flooding damage

        Details

        • Type: Plumbing Leak (2 Weeks) Plumbing Leak (2 Weeks)
        • Status: Complete
        • Priority: High High
        • Resolution: Completed
        • Labels:
          None
        • Plot:
          A23
        • Model:
          Coworth
        • Serial:
          2010342
        • Size:
          36x12
        • Status Colour:
          Complete Complete
        • Stock_Number:
          37316
        • Park_Company:
           Treyarnon Bay Caravan Park Ltd
        • Park_Code:
          TREY01
        • Park_Phone:
          01841 520681 // 01841 520653
        • Park_Postcode:
          PL28 8JP
        • Invoice Number:
          490888 + 490889
        • Satisfaction note signed:
          Yes
        • Park_Key_Account:
          Yes
        • SLA Status:
        • Quote outcome:
          Accepted
        1. PDF File
          CCF_001009.pdf
          380 kB
          Claire Folland
        2. PDF File
          QUOT-3822.pdf
          185 kB
          Duncan Thomson
        3. Microsoft Word
          QUOTE 62312.docx
          20 kB
          Duncan Thomson
        1. Capture.JPG
          93 kB
        2. IMG_7157.jpg
          98 kB
        3. IMG_7158.jpg
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        4. IMG_7159.jpg
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        5. IMG_7160.jpg
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        6. IMG_7161.jpg
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        7. IMG_7162.jpg
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        8. IMG_7163.jpg
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        9. IMG_7164.jpg
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        10. IMG_7165.jpg
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        11. IMG_7166.jpg
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        12. IMG_7167.jpg
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        13. IMG_7168.jpg
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        14. IMG_7169.jpg
          209 kB
        15. IMG_7171.jpg
          125 kB
        16. IMG_7172.jpg
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        17. IMG_7173.jpg
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        18. IMG_7174.jpg
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        19. IMG_7175.jpg
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        20. IMG_7176.jpg
          74 kB
        21. Parts Ordered.png
          73 kB
        22. PER Sent.png
          63 kB
        23. Quote sent.png
          84 kB
        24. Screenshot 2023-12-06 142241.png
          70 kB

          Activity

          Ascending order - Click to sort in descending order
          Eve Colton (Inactive) created issue -
          Eve Colton (Inactive) made changes -
          Field Original Value New Value
          ID Number W0155551
          Ben Mason (Inactive) made changes -
          Status Open [ 1 ] Submitted [ 10001 ]
          Ben Mason (Inactive) made changes -
          Status Submitted [ 10001 ] Acknowledged [ 10005 ]
          Ben Mason (Inactive) made changes -
          Status Acknowledged [ 10005 ] Rejected [ 10002 ]
          Ben Mason (Inactive) made changes -
          Project ABI [ 10014 ] Quotes [ 10020 ]
          Key ABI-27631 QUOT-3822
          Workflow Manufacturers ver 2.2 [ 252040 ] Quotes ver 3.1 [ 252114 ]
          Responsibility Undecided [ 10040 ]
          Quote outcome None [ 12253 ]
          Times Scheduled 1
          Ben Mason (Inactive) made changes -
          Status Rejected [ 10002 ] Resolved [ 5 ]
          Resolution Completed [ 1 ]
          Ben Mason (Inactive) made changes -
          Resolution Completed [ 1 ]
          Status Resolved [ 5 ] Reopened [ 4 ]
          Ben Mason (Inactive) made changes -
          Status Reopened [ 4 ] Assessment Sheet Issued [ 10549 ]
          Assignee Eve Colton [ eve ] Charleen Sibley [ charleen sibley ]
          Duncan Thomson made changes -
          Assignee Charleen Sibley [ charleen sibley ] Duncan Thomson [ duncan ]
          Duncan Thomson made changes -
          Plot
          Status Assessment Sheet Issued [ 10549 ] Engineer Assessment Scheduled [ 10048 ]
          Work Scheduled 23/May/22 13/Oct/23
          Assignee Duncan Thomson [ duncan ] Ben Mason [ ben ]
          Duncan Thomson made changes -
          Status Engineer Assessment Scheduled [ 10048 ] Awaiting Quote [ 10006 ]
          Summary that the caravan has had a valve issue in the shower and consequently, water has been coming out of the thermostatic bar, and somehow, through the wall into the lounge. This has caused significant flooding damage - the carpet in the lounge is saturated that the caravan has had a valve issue in the shower and consequently, water has been coming out of the thermostatic bar, and somehow, through the wall into the lounge. This has caused significant flooding damage
          Issue Type Internal Issues (1 Week) [ 17 ] Plumbing Leak (2 Weeks) [ 7 ]
          Priority Normal [ 21 ] High [ 23 ]
          Duncan Thomson made changes -
          Attachment IMG_7157.jpg [ 367831 ]
          Attachment IMG_7158.jpg [ 367832 ]
          Attachment IMG_7159.jpg [ 367833 ]
          Attachment IMG_7160.jpg [ 367834 ]
          Attachment IMG_7161.jpg [ 367835 ]
          Attachment IMG_7162.jpg [ 367836 ]
          Attachment IMG_7163.jpg [ 367837 ]
          Attachment IMG_7164.jpg [ 367838 ]
          Attachment IMG_7165.jpg [ 367839 ]
          Attachment IMG_7166.jpg [ 367840 ]
          Attachment IMG_7167.jpg [ 367841 ]
          Attachment IMG_7168.jpg [ 367842 ]
          Attachment IMG_7169.jpg [ 367843 ]
          Attachment IMG_7171.jpg [ 367844 ]
          Attachment IMG_7172.jpg [ 367845 ]
          Attachment IMG_7173.jpg [ 367846 ]
          Attachment IMG_7174.jpg [ 367847 ]
          Attachment IMG_7175.jpg [ 367848 ]
          Attachment IMG_7176.jpg [ 367849 ]
          Duncan Thomson made changes -
          Attachment PER Sent.png [ 367850 ]
          Duncan Thomson made changes -
          Assignee Ben Mason [ ben ] Duncan Thomson [ duncan ]
          Duncan Thomson made changes -
          Attachment QUOTE 62312.docx [ 368806 ]
          Duncan Thomson made changes -
          Attachment Quote sent.png [ 368807 ]
          Duncan Thomson made changes -
          Status Awaiting Quote [ 10006 ] Quotation supplied [ 10007 ]
          Duncan Thomson made changes -
          Attachment QUOT-3822.pdf [ 368808 ]
          Duncan Thomson made changes -
          Status Quotation supplied [ 10007 ] Waiting for Customer [ 10350 ]
          Ben Mason (Inactive) made changes -
          Attachment Screenshot 2023-12-06 142241.png [ 370984 ]
          Duncan Thomson made changes -
          Status Waiting for Customer [ 10350 ] Quotation accepted [ 10008 ]
          Quote outcome None [ 12253 ] Accepted [ 12254 ]
          Duncan Thomson made changes -
          Status Quotation accepted [ 10008 ] Parts ordered [ 3 ]
          Duncan Thomson made changes -
          Attachment Parts Ordered.png [ 371462 ]
          Claire Folland made changes -
          Attachment Capture.JPG [ 374241 ]
          Claire Folland made changes -
          Status Parts ordered [ 3 ] Parts Recieved [ 10003 ]
          Assignee Duncan Thomson [ duncan ] Claire Folland [ claire ]
          Plot
          Claire Folland made changes -
          Status Parts Recieved [ 10003 ] Parts in Stock [ 10031 ]
          Claire Folland made changes -
          Status Parts in Stock [ 10031 ] Worksheet Issued [ 10004 ]
          Assignee Claire Folland [ claire ] Charleen Sibley [ charleen sibley ]
          Claire Folland made changes -
          Attachment CCF_001009.pdf [ 376399 ]
          Claire Folland made changes -
          Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
          Assignee Charleen Sibley [ charleen sibley ] Claire Folland [ claire ]
          Plot
          Claire Folland made changes -
          Status Engineer Scheduled [ 10000 ] Work Completed [ 10149 ]
          Melanie Woolacott made changes -
          Status Work Completed [ 10149 ] Satisfaction Note [ 10150 ]
          Invoice Number 490888 + 490889
          Charleen Sibley made changes -
          Status Satisfaction Note [ 10150 ] Awaiting Payment [ 10151 ]
          Satisfaction note signed No [ 11650 ] Yes [ 11651 ]
          Assignee Claire Folland [ claire ] Charleen Sibley [ charleen sibley ]
          Charleen Sibley made changes -
          Status Awaiting Payment [ 10151 ] Resolved [ 5 ]
          Resolution Completed [ 1 ]
          Charleen Sibley made changes -
          Status Resolved [ 5 ] Complete [ 6 ]

            People

            • Assignee:
              Charleen Sibley
              Reporter:
              Eve Colton (Inactive)
            • Watchers:
              0 Start watching this issue

              Dates

              • Created:
                Updated:
                Resolved:
                Work Scheduled: