Quotes
  1. Quotes
  2. QUOT-3822

that the caravan has had a valve issue in the shower and consequently, water has been coming out of the thermostatic bar, and somehow, through the wall into the lounge. This has caused significant flooding damage

    Details

    • Type: Plumbing Leak (2 Weeks) Plumbing Leak (2 Weeks)
    • Status: Complete
    • Priority: High High
    • Resolution: Completed
    • Labels:
      None
    • Plot:
      A23
    • Model:
      Coworth
    • Serial:
      2010342
    • Size:
      36x12
    • Status Colour:
      Complete Complete
    • Stock_Number:
      37316
    • Park_Company:
       Treyarnon Bay Caravan Park Ltd
    • Park_Code:
      TREY01
    • Park_Phone:
      01841 520681 // 01841 520653
    • Park_Postcode:
      PL28 8JP
    • Invoice Number:
      490888 + 490889
    • Satisfaction note signed:
      Yes
    • Park_Key_Account:
      Yes
    • SLA Status:
    • Quote outcome:
      Accepted
    1. QUOTE 62312.docx
      20 kB
      Duncan Thomson
    2. QUOT-3822.pdf
      185 kB
      Duncan Thomson
    3. CCF_001009.pdf
      380 kB
      Claire Folland
    1. Screenshot 2023-12-06 142241.png
      70 kB
    2. Quote sent.png
      84 kB
    3. PER Sent.png
      63 kB
    4. Parts Ordered.png
      73 kB
    5. IMG_7176.jpg
      74 kB
    6. IMG_7175.jpg
      175 kB
    7. IMG_7174.jpg
      154 kB
    8. IMG_7173.jpg
      125 kB
    9. IMG_7172.jpg
      119 kB
    10. IMG_7171.jpg
      125 kB
    11. IMG_7169.jpg
      209 kB
    12. IMG_7168.jpg
      153 kB
    13. IMG_7167.jpg
      193 kB
    14. IMG_7166.jpg
      170 kB
    15. IMG_7165.jpg
      217 kB
    16. IMG_7164.jpg
      144 kB
    17. IMG_7163.jpg
      168 kB
    18. IMG_7162.jpg
      136 kB
    19. IMG_7161.jpg
      128 kB
    20. IMG_7160.jpg
      120 kB
    21. IMG_7159.jpg
      144 kB
    22. IMG_7158.jpg
      100 kB
    23. IMG_7157.jpg
      98 kB
    24. Capture.JPG
      93 kB

      Activity

      29/May/24 4:21 PM
      Status Change
      2 seconds
      29/May/24 4:21 PM
      Awaiting Payment
      Status Change
      4 seconds
      29/May/24 4:20 PM
      Satisfaction Note
      Status Change
      Awaiting Payment
      2 months and 2 weeks and 4 days and 18 minutes and 12 seconds
      11/Mar/24 4:02 PM
      Work Completed
      Status Change
      Satisfaction Note
      1 week and 3 hours and 57 minutes and 22 seconds
      04/Mar/24 12:05 PM
      Engineer Scheduled
      Status Change
      Work Completed
      1 second
      04/Mar/24 12:05 PM
      Worksheet Issued
      Status Change
      Engineer Scheduled
      2 weeks and 6 days and 2 hours and 6 minutes and 37 seconds
      13/Feb/24 9:58 AM
      Parts in Stock
      Status Change
      Worksheet Issued
      1 second
      13/Feb/24 9:58 AM
      Parts Recieved
      Status Change
      Parts in Stock
      1 second
      13/Feb/24 9:58 AM
      Parts ordered
      Status Change
      Parts Recieved
      1 month and 3 weeks and 5 days and 10 hours and 44 minutes and 12 seconds
      17/Dec/23 11:14 PM
      Quotation accepted
      Status Change
      Parts ordered
      4 seconds
      17/Dec/23 11:14 PM
      Waiting for Customer
      Status Change
      Quotation accepted
      1 month and 2 weeks and 1 day and 5 hours and 14 minutes and 12 seconds
      02/Nov/23 6:00 PM
      Quotation supplied
      Status Change
      Waiting for Customer
      30 seconds
      02/Nov/23 5:59 PM
      Awaiting Quote
      Status Change
      Quotation supplied
      2 weeks and 18 hours and 39 minutes and 20 seconds
      18/Oct/23 11:20 PM
      Assigned
      11 minutes and 39 seconds
      18/Oct/23 11:08 PM
      Engineer Assessment Scheduled
      Status Change
      Awaiting Quote
      56 seconds
      18/Oct/23 11:07 PM
      Assessment Sheet Issued
      Status Change
      Engineer Assessment Scheduled
      1 minute and 53 seconds
      18/Oct/23 11:05 PM
      Assigned
      1 week and 1 day and 8 hours and 4 minutes and 49 seconds
      10/Oct/23 3:01 PM
      Reopened
      Status Change
      Assessment Sheet Issued
      1 second
      10/Oct/23 3:01 PM
      Resolved
      Status Change
      Reopened
      1 second
      10/Oct/23 3:00 PM
      Rejected
      Status Change
      Resolved
      58 seconds
      10/Oct/23 3:00 PM
      Acknowledged
      Status Change
      Rejected
      2 seconds
      10/Oct/23 2:59 PM
      Submitted
      Status Change
      Acknowledged
      4 hours and 15 minutes and 35 seconds
      Transition Owner Before Transition Transition After Transition Response Time
      10/Oct/23 10:44 AM
      Status Change
      Submitted
      1 day and 1 hour and 16 minutes and 3 seconds

        People

        • Assignee:
          Charleen Sibley
          Reporter:
          Eve Colton (Inactive)
        • Watchers:
          0 Start watching this issue

          Dates

          • Created:
            Updated:
            Resolved:
            Work Scheduled: