Details
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Type:
Electrical Faults (2 Weeks)
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Status: Engineer Assessment Scheduled
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Priority:
Normal
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Resolution: Unresolved
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Labels:None
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Plot:Daisy 7
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Model:CHAMPAGNE
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Serial:13238H
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Status Colour:
Engineer Assessment Scheduled
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Supplier:Swift
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Ordered By?:DT
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Park_Company:Oakdene Forest Park
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Park_Code:OAKD02
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Park_Phone:01202 865601
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Park_Postcode:BH24 2RZ
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Satisfaction note signed:No
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Park_Key_Account:Yes
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SLA: Quote Time to:
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SLA Status:
-
Quote outcome:None
Description
The owner of Daisy 7 has a problem with the side door. It keeps dropping. The Estates team have been to adjust along with a window & door specialist .The window & door specialist said that he could only complete a temporary repair as the hinges have been adjusted already but it would drop again.
I have attached the image of the door concerned – could you ask if the hinges were replaced & moved would this solve the problem or would the owners need to replace the door itself.
Would you be able to quote for this – replacement hinges , replacement door & a separate quote for an engineer to visit so that I can pass the information on.
The unit is a 2014 SWIFT CHAMPAGNE 41 X 13 SERIAL NUMBER 13238H.
I have attached the image of the door concerned – could you ask if the hinges were replaced & moved would this solve the problem or would the owners need to replace the door itself.
Would you be able to quote for this – replacement hinges , replacement door & a separate quote for an engineer to visit so that I can pass the information on.
The unit is a 2014 SWIFT CHAMPAGNE 41 X 13 SERIAL NUMBER 13238H.
Activity
| Field | Original Value | New Value |
|---|---|---|
| Park_Postcode | BH24 2RZ | |
| Park_Email | Leanne.Buckingham@shorefield.co.uk | |
| Park_Phone | 01202 865601 | |
| Park_Code | OAKD02 | |
| Park_Key_Account | Yes | |
| Park_Address2 | St Leonards, Nr Ringwood | |
| Park_Address | Oakdene Forest Park |
| Status | Open [ 1 ] | Assessment Sheet Issued [ 10549 ] |
| Assignee | Duncan Thomson [ duncan ] | Charleen Sibley [ charleen sibley ] |
| Status | Assessment Sheet Issued [ 10549 ] | Engineer Assessment Scheduled [ 10048 ] |
| Work Scheduled | 12/Oct/23 | |
| Assignee | Charleen Sibley [ charleen sibley ] | Duncan Thomson [ duncan ] |
| Plot |
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Duncan Thomson
added a comment -
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Worksheet issued to attend and see what is required
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Duncan Thomson
added a comment - Worksheet issued to attend and see what is required
Duncan attended today (12/10/23) but was not able to get access to the van as there was a dog. The owner has contacted us and explained the park did not inform him that we would b attending.
Will re-attend next time we are at the park, email owner with a date as they maybe out the country/have guest staying.
Will re-attend next time we are at the park, email owner with a date as they maybe out the country/have guest staying.
Show
Eve Colton (Inactive)
added a comment - Duncan attended today (12/10/23) but was not able to get access to the van as there was a dog. The owner has contacted us and explained the park did not inform him that we would b attending.
Will re-attend next time we are at the park, email owner with a date as they maybe out the country/have guest staying.
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
4s | 1 | Duncan Thomson | 11/Oct/23 1:01 PM | |||||
|
10s | 1 | Duncan Thomson | 11/Oct/23 1:01 PM |
