[QUOT-3823] Quote to adjust / repair main door - Surfbay Customer Care

Details

Type: Electrical Faults (2 Weeks)
Status: Engineer Assessment Scheduled
Priority: Normal
Resolution: Unresolved
Labels:
None

Plot:
Daisy 7
Model:
CHAMPAGNE
Serial:
13238H
Status Colour:
Engineer Assessment Scheduled
Supplier:
Swift
Ordered By?:
DT
Park_Company:

Oakdene Forest Park
Park_Code:
OAKD02
Park_Phone:
01202 865601
Park_Postcode:
BH24 2RZ
Satisfaction note signed:
No
Park_Key_Account:
Yes
SLA: Quote Time to:
SLA Status:
Quote outcome:
None

Description

The owner of Daisy 7 has a problem with the side door. It keeps dropping. The Estates team have been to adjust along with a window & door specialist .The window & door specialist said that he could only complete a temporary repair as the hinges have been adjusted already but it would drop again.
I have attached the image of the door concerned – could you ask if the hinges were replaced & moved would this solve the problem or would the owners need to replace the door itself.
Would you be able to quote for this – replacement hinges , replacement door & a separate quote for an engineer to visit so that I can pass the information on.
The unit is a 2014 SWIFT CHAMPAGNE 41 X 13 SERIAL NUMBER 13238H.