Details

    • Type: Internal Issues (1 Week) Internal Issues (1 Week)
    • Status: Worksheet Issued
    • Priority: Normal Normal
    • Resolution: Unresolved
    • Labels:
      None
    • Plot:
      Orange 5
    • Model:
      Debonair
    • Serial:
      AT025547/14
    • Size:
      38x13
    • Status Colour:
      Worksheet Issued Worksheet Issued
    • Stock_Number:
      40288
    • Park_Company:
       River Valley Country Park
    • Park_Code:
      RIVE02
    • Park_Phone:
      01736 763398
    • Park_Postcode:
      TR20 9ER
    • Satisfaction note signed:
      No
    • Park_Key_Account:
      No
    • SLA: Quote Time to:
    • SLA Status:
    • Quote outcome:
      Accepted

      Description

      Is Duncan anywhere near River Valley this week? We require the following things for the above unit, so it might be a good idea for him to pop in and have a look to get sizes and colours etc before we purchase.

      - Double socket with USB-A & USB-C to go either side of the sofa on the offside wall.
      - Double socket with USB-A & USB-C to go either side of the master bed
      - Lift up king size bed to replace the standard master bed.
      - Possible cabinet to be built in the en-suite above the WC in matching colours.

      This would be deemed as an urgent job, so would appreciate if we could get this looked at and materials ordered asap. We would have a deadline of December 20th to get this work completed. The customer will be confirming by email, so before anything gets ordered, just check with me to ensure we are all on the same page still.
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        Activity

        Ben Mason (Inactive) created issue -
        Ben Mason (Inactive) made changes -
        Field Original Value New Value
        Project Atlas [ 10040 ] Quotes [ 10020 ]
        Key ATL-11072 QUOT-3848
        Workflow Manufacturers ver 2.2 [ 253081 ] Quotes ver 3.1 [ 253082 ]
        Responsibility Undecided [ 10040 ]
        Quote outcome None [ 12253 ]
        Times Scheduled 0
        Ben Mason (Inactive) made changes -
        Attachment screenshot-1.png [ 369428 ]
        Hide
        Ben Mason (Inactive) added a comment -
        Josh emailed askig for Duncan to assess items listed in his email for fitment
        Show
        Ben Mason (Inactive) added a comment - Josh emailed askig for Duncan to assess items listed in his email for fitment
        Ben Mason (Inactive) made changes -
        Status Open [ 1 ] Assessment Sheet Issued [ 10549 ]
        Assignee Ben Mason [ ben ] Charleen Sibley [ charleen sibley ]
        Ben Mason (Inactive) made changes -
        Description Is Duncan anywhere near River Valley this week? We require the following things for the above unit, so it might be a good idea for him to pop in and have a look to get sizes and colours etc before we purchase.

        - Double socket with USB-A & USB-C to go either side of the sofa on the offside wall.
        - Double socket with USB-A & USB-C to go either side of the master bed
        - Lift up king size bed to replace the standard master bed.
        - Possible cabinet to be built in the en-suite above the WC in matching colours.

        This would be deemed as an urgent job, so would appreciate if we could get this looked at and materials ordered asap. We would have a deadline of December 20th to get this work completed. The customer will be confirming by email, so before anything gets ordered, just check with me to ensure we are all on the same page still.
        Ben Mason (Inactive) made changes -
        Attachment screenshot-2.png [ 369429 ]
        Hide
        Claire Folland added a comment -
        Hi Claire,

        As per our conversion earlier I have spoken to MT about moving Dunc to Thursday next week for Rose Cottage and McCreavy so he can attend with Steve and Simon at Woolacombe, all sorted.

        In relation to McCreavy can we take the lift up bed mech and wooden surround from the 2024 Atlas Debonair 36/12 2 stock no 41618 in our sales yard please and re-order the parts from Atlas that we need, to put it back as it was.

        By the time Dunc visits Rose Cottage and RV next Thursday we will have had an answer from McCreavy so we will know if we are proceeding with the changes. He can also look at the sockets.

        The serial number of the unit Mrs McCreavy has at RV is AT025547/14 so hopefully we can match the sockets.

        Any questions or queriers p[lease let me know.

        Many thanks
        Darren
        Show
        Claire Folland added a comment - Hi Claire, As per our conversion earlier I have spoken to MT about moving Dunc to Thursday next week for Rose Cottage and McCreavy so he can attend with Steve and Simon at Woolacombe, all sorted. In relation to McCreavy can we take the lift up bed mech and wooden surround from the 2024 Atlas Debonair 36/12 2 stock no 41618 in our sales yard please and re-order the parts from Atlas that we need, to put it back as it was. By the time Dunc visits Rose Cottage and RV next Thursday we will have had an answer from McCreavy so we will know if we are proceeding with the changes. He can also look at the sockets. The serial number of the unit Mrs McCreavy has at RV is AT025547/14 so hopefully we can match the sockets. Any questions or queriers p[lease let me know. Many thanks Darren
        Hide
        Claire Folland added a comment -
        ordered bed and frame from atlas for van outside, spoke to Aaron at L&S to see where we can purchase sockets, he has advised he can get them from a local supplier, spoke to Duncan, the sockets atlas use are cheap, he carries spares on his van and would prefer to replace them all in the van so they match, he will have a look at the van next week whilst on site
        Show
        Claire Folland added a comment - ordered bed and frame from atlas for van outside, spoke to Aaron at L&S to see where we can purchase sockets, he has advised he can get them from a local supplier, spoke to Duncan, the sockets atlas use are cheap, he carries spares on his van and would prefer to replace them all in the van so they match, he will have a look at the van next week whilst on site
        Claire Folland made changes -
        Attachment Capture.JPG [ 369736 ]
        Hide
        Claire Folland added a comment -
        Hi Claire,

        Just to confirm Mrs McCreavy has agreed the bed change and sockets so we can go ahead as previously plan.

        Dunc for Thursday.

        Many thanks
        Darren
        Show
        Claire Folland added a comment - Hi Claire, Just to confirm Mrs McCreavy has agreed the bed change and sockets so we can go ahead as previously plan. Dunc for Thursday. Many thanks Darren
        Claire Folland made changes -
        Attachment Capture.JPG [ 370734 ]
        Hide
        Ben Mason (Inactive) added a comment -
        All items fitted/replaced by DT. Only thing not fitted or advised is cabinet in en-suite. 7/12/23.
        Show
        Ben Mason (Inactive) added a comment - All items fitted/replaced by DT. Only thing not fitted or advised is cabinet in en-suite. 7/12/23.
        Ben Mason (Inactive) made changes -
        Status Assessment Sheet Issued [ 10549 ] Engineer Assessment Scheduled [ 10048 ]
        Assignee Charleen Sibley [ charleen sibley ] Ben Mason [ ben ]
        Plot
        Ben Mason (Inactive) made changes -
        Status Engineer Assessment Scheduled [ 10048 ] Awaiting Quote [ 10006 ]
        Ben Mason (Inactive) made changes -
        Status Awaiting Quote [ 10006 ] Quotation supplied [ 10007 ]
        Ben Mason (Inactive) made changes -
        Status Quotation supplied [ 10007 ] Waiting for Customer [ 10350 ]
        Ben Mason (Inactive) made changes -
        Status Waiting for Customer [ 10350 ] Quotation accepted [ 10008 ]
        Quote outcome None [ 12253 ] Accepted [ 12254 ]
        Ben Mason (Inactive) made changes -
        Status Quotation accepted [ 10008 ] Parts ordered [ 3 ]
        Ben Mason (Inactive) made changes -
        Status Parts ordered [ 3 ] Parts Recieved [ 10003 ]
        Assignee Ben Mason [ ben ] Claire Folland [ claire ]
        Plot
        Ben Mason (Inactive) made changes -
        Status Parts Recieved [ 10003 ] Parts in Stock [ 10031 ]
        Assignee Claire Folland [ claire ] Ben Mason [ ben ]
        Ben Mason (Inactive) made changes -
        Status Parts in Stock [ 10031 ] Worksheet Issued [ 10004 ]
        Assignee Ben Mason [ ben ] Charleen Sibley [ charleen sibley ]
        Claire Folland made changes -
        Attachment Capture.JPG [ 372717 ]
        Hide
        Claire Folland added a comment -
        received parts from Atlas, labelled and placed on rack, issued worksheet
        Show
        Claire Folland added a comment - received parts from Atlas, labelled and placed on rack, issued worksheet
        Hide
        Claire Folland added a comment -
        Duncan put back in van 4-2-24
        Show
        Claire Folland added a comment - Duncan put back in van 4-2-24
        Transition Time In Source Status Execution Times Last Executer Last Execution Date
        Open Open Assessment Sheet Issued Assessment Sheet Issued
        53s 1 Ben Mason (Inactive) 14/Nov/23 10:22 AM
        Assessment Sheet Issued Assessment Sheet Issued Engineer Assessment Scheduled Engineer Assessment Scheduled
        27d 6h 3m 1 Ben Mason (Inactive) 11/Dec/23 4:25 PM
        Engineer Assessment Scheduled Engineer Assessment Scheduled Awaiting Quote Awaiting Quote
        4s 1 Ben Mason (Inactive) 11/Dec/23 4:25 PM
        Awaiting Quote Awaiting Quote Quotation supplied Quotation supplied
        3s 1 Ben Mason (Inactive) 11/Dec/23 4:25 PM
        Quotation supplied Quotation supplied Waiting for Customer Waiting for Customer
        1s 1 Ben Mason (Inactive) 11/Dec/23 4:25 PM
        Waiting for Customer Waiting for Customer Quotation accepted Quotation accepted
        1s 1 Ben Mason (Inactive) 11/Dec/23 4:25 PM
        Quotation accepted Quotation accepted Parts ordered Parts ordered
        3s 1 Ben Mason (Inactive) 11/Dec/23 4:25 PM
        Parts ordered Parts ordered Parts Recieved Parts Recieved
        3s 1 Ben Mason (Inactive) 11/Dec/23 4:26 PM
        Parts Recieved Parts Recieved Parts in Stock Parts in Stock
        1s 1 Ben Mason (Inactive) 11/Dec/23 4:26 PM
        Parts in Stock Parts in Stock Worksheet Issued Worksheet Issued
        2s 1 Ben Mason (Inactive) 11/Dec/23 4:26 PM

          People

          • Assignee:
            Charleen Sibley
            Reporter:
            Ben Mason (Inactive)
          • Watchers:
            0 Start watching this issue

            Dates

            • Created:
              Updated: