Details
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Type:
Internal Issues (1 Week)
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Status: Quotation accepted
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Priority:
Normal
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Resolution: Unresolved
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Labels:None
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Plot:Red 10
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Model:Oakley
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Serial:1730153
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Size:28X12
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Status Colour:
Quotation accepted
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Supplier:ABI
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Ordered By?:DT
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Stock_Number:39958
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Park_Company:River Valley Country Park
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Park_Code:RIVE02
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Park_Phone:01736 763398
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Park_Postcode:TR20 9ER
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Additional Contact Details:Chris Gunter
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Invoice Number:490669
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Satisfaction note signed:Yes
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Park_Key_Account:No
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SLA: Quote Time to:
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SLA Status:
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Quote outcome:Accepted
Activity
reissued a worksheet to make a fresh assessment
Show
Duncan Thomson
added a comment - reissued a worksheet to make a fresh assessment
From: Christine Gunter <mrs.mow62@gmail.com>
Sent: Monday, September 9, 2024 3:51 PM
To: Warranty <Warranty@surfbay.co.uk>
Cc: River Valley Country Park <Rivervalley@surfbay.co.uk>
Subject: Red10 River Valley
Hi Claire
I am the owner of Red10
Further to your reply to Neal @ River Valley regarding the above caravan.
Unfortunately there is further water damage on one side of the van, it appears to be seeping through the seals under the gutter on the outside of the caravan. I have checked the gutters and they are clear if debris.
If possible could you please give me a quote for any work to be carried to rectify this problem as I feel it will deteriorate as the winter is coming as I want to let the caravan next season I look forward to your reply Kind regards Christine Gunter
07933512478
Sent from my iPhone
Sent: Monday, September 9, 2024 3:51 PM
To: Warranty <Warranty@surfbay.co.uk>
Cc: River Valley Country Park <Rivervalley@surfbay.co.uk>
Subject: Red10 River Valley
Hi Claire
I am the owner of Red10
Further to your reply to Neal @ River Valley regarding the above caravan.
Unfortunately there is further water damage on one side of the van, it appears to be seeping through the seals under the gutter on the outside of the caravan. I have checked the gutters and they are clear if debris.
If possible could you please give me a quote for any work to be carried to rectify this problem as I feel it will deteriorate as the winter is coming as I want to let the caravan next season I look forward to your reply Kind regards Christine Gunter
07933512478
Sent from my iPhone
Show
Duncan Thomson
added a comment - From: Christine Gunter < mrs.mow62@gmail.com >
Sent: Monday, September 9, 2024 3:51 PM
To: Warranty < Warranty@surfbay.co.uk >
Cc: River Valley Country Park < Rivervalley@surfbay.co.uk >
Subject: Red10 River Valley
Hi Claire
I am the owner of Red10
Further to your reply to Neal @ River Valley regarding the above caravan.
Unfortunately there is further water damage on one side of the van, it appears to be seeping through the seals under the gutter on the outside of the caravan. I have checked the gutters and they are clear if debris.
If possible could you please give me a quote for any work to be carried to rectify this problem as I feel it will deteriorate as the winter is coming as I want to let the caravan next season I look forward to your reply Kind regards Christine Gunter
07933512478
Sent from my iPhone
invoice 490659 paid for 12/01/24.
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Melanie Woolacott
added a comment - invoice 490659 paid for 12/01/24.
INVOICE 490669.
Show
Melanie Woolacott
added a comment - INVOICE 490669.
Owner emailed in asking for info on who can do an assessment. Emailed back to confirm this is something we can do and should be able to have a look w/c 4/12/23.
Show
Ben Mason (Inactive)
added a comment - Owner emailed in asking for info on who can do an assessment. Emailed back to confirm this is something we can do and should be able to have a look w/c 4/12/23.
advised Graham at park to send customer a quote to fit extra downpipe - park to fit