Quotes
  1. Quotes
  2. QUOT-3872

JIRA WILL NOT MOVE ON TO COMPLETED Quote to replace damaged cladding

        Details

        • Type: Exterior Panels (8 Weeks) Exterior Panels (8 Weeks)
        • Status: Worksheet Issued
        • Priority: Normal Normal
        • Resolution: Unresolved
        • Labels:
          None
        • Plot:
          Blue 10
        • Model:
          Edmonton Lodge
        • Serial:
          042175H
        • Part Number:
          9837306 INDIVIDUAL CANEXEL PLANK MIST GREY 3658X305x11mm
        • Status Colour:
          Worksheet Issued Worksheet Issued
        • Supplier:
          Swift
        • Ordered By?:
          DT
        • Park_Company:
           River Valley Country Park
        • Park_Code:
          RIVE02
        • Park_Phone:
          01736 763398
        • Park_Postcode:
          TR20 9ER
        • Satisfaction note signed:
          No
        • Park_Key_Account:
          No
        • SLA: Quote Time to:
        • SLA Status:
        • Quote outcome:
          Accepted
        1. PDF File
          QUOT-3872.pdf
          210 kB
          Duncan Thomson
        2. PDF File
          QUOT-3872-2.pdf
          185 kB
          Duncan Thomson
        1. acceptance 2.jpg
          1.63 MB
        2. Parts Ordered.png
          138 kB
        3. Parts Ordered.png
          186 kB
        4. Quote sent.png
          60 kB
        5. Quote sent.png
          90 kB
        6. Screenshot 2025-05-29 134642.png
          38 kB
        7. Screenshot 2026-01-16 222201.jpg
          20 kB
        8. Screenshot 2026-01-16 222246.jpg
          52 kB

          Activity

          Ascending order - Click to sort in descending order
          Duncan Thomson created issue -
          Duncan Thomson made changes -
          Field Original Value New Value
          Park_Postcode TR20 9ER
          Park_Email rivervalley@surfbay.co.uk
          Park_Phone 01736 763398
          Park_Code RIVE02
          Park_Key_Account No
          Park_Address2 Relubbus
          Park_City Penzance
          Park_Address River Valley Country Park
          Duncan Thomson made changes -
          Status Open [ 1 ] Assessment Sheet Issued [ 10549 ]
          Assignee Duncan Thomson [ duncan ] Charleen Sibley [ charleen sibley ]
          Duncan Thomson made changes -
          Part Number 9837306 INDIVIDUAL CANEXEL PLANK MIST GREY 3658X305x11mm
          Duncan Thomson made changes -
          Assignee Charleen Sibley [ charleen sibley ] Duncan Thomson [ duncan ]
          Duncan Thomson made changes -
          Attachment Quote sent.png [ 371997 ]
          Duncan Thomson made changes -
          Attachment QUOT-3872.pdf [ 371998 ]
          Hide
          Permalink
          Duncan Thomson added a comment -
          2 engineers 1/2 day plus travel
          Show
          Duncan Thomson added a comment - 2 engineers 1/2 day plus travel
          Hide
          Permalink
          Duncan Thomson added a comment -
          quote sent to customer
          Show
          Duncan Thomson added a comment - quote sent to customer
          Hide
          Permalink
          Duncan Thomson added a comment -
          Hi Duncan,

          We would like to go ahead with this repair please.

          Thanks

          Regards,

          Craig Storey
          Show
          Duncan Thomson added a comment - Hi Duncan, We would like to go ahead with this repair please. Thanks Regards, Craig Storey
          Duncan Thomson made changes -
          Attachment Parts Ordered.png [ 372974 ]
          Duncan Thomson made changes -
          Status Assessment Sheet Issued [ 10549 ] Engineer Assessment Scheduled [ 10048 ]
          Plot
          Duncan Thomson made changes -
          Status Engineer Assessment Scheduled [ 10048 ] Awaiting Quote [ 10006 ]
          Duncan Thomson made changes -
          Status Awaiting Quote [ 10006 ] Quotation supplied [ 10007 ]
          Manufacturer Swift
          Duncan Thomson made changes -
          Status Quotation supplied [ 10007 ] Waiting for Customer [ 10350 ]
          Duncan Thomson made changes -
          Status Waiting for Customer [ 10350 ] Quotation accepted [ 10008 ]
          Quote outcome None [ 12253 ] Accepted [ 12254 ]
          Duncan Thomson made changes -
          Status Quotation accepted [ 10008 ] Parts ordered [ 3 ]
          Hide
          Permalink
          Duncan Thomson added a comment -
          Parts ordered with swift
          Show
          Duncan Thomson added a comment - Parts ordered with swift
          Hide
          Permalink
          James Eginton added a comment -
          Parts arrived and placed on rack, worksheet issued.
          Show
          James Eginton added a comment - Parts arrived and placed on rack, worksheet issued.
          James Eginton made changes -
          Status Parts ordered [ 3 ] Parts Recieved [ 10003 ]
          Assignee Duncan Thomson [ duncan ] Claire Folland [ claire ]
          Plot
          Hide
          Permalink
          Duncan Thomson added a comment -
          2nd quote sent to customer for the same damage to the offside of unit
          Show
          Duncan Thomson added a comment - 2nd quote sent to customer for the same damage to the offside of unit
          Duncan Thomson made changes -
          Attachment QUOT-3872-2.pdf [ 381013 ]
          Duncan Thomson made changes -
          Attachment QUOT-3872-2.pdf [ 381013 ]
          Duncan Thomson made changes -
          Attachment QUOT-3872-2.pdf [ 381120 ]
          Duncan Thomson made changes -
          Attachment Quote sent.png [ 394209 ]
          Duncan Thomson made changes -
          Attachment acceptance 2.jpg [ 399332 ]
          Duncan Thomson made changes -
          Attachment Parts Ordered.png [ 399333 ]
          Hide
          Permalink
          Duncan Thomson added a comment -
          2nd quote accepted and more parts placed on order
          Show
          Duncan Thomson added a comment - 2nd quote accepted and more parts placed on order
          made changes -
          Status Parts Recieved [ 10003 ] Parts in Stock [ 10031 ]
          Assignee Claire Folland [ claire ] James Eginton [ james ]
          made changes -
          Status Parts in Stock [ 10031 ] Worksheet Issued [ 10004 ]
          Assignee James Eginton [ james ] Charleen Sibley [ charleen sibley ]
          Hide
          Permalink
          Claire Folland added a comment -
          received 2 x panel for other quote, labelled and issued worksheet
          Show
          Claire Folland added a comment - received 2 x panel for other quote, labelled and issued worksheet
          Claire Folland made changes -
          Attachment Screenshot 2025-05-29 134642.png [ 403625 ]
          Hide
          Permalink
          Claire Folland added a comment -
          complete by steve/Duncan 31-7-25, worksheet passed to Mel for invoicing
          Show
          Claire Folland added a comment - complete by steve/Duncan 31-7-25, worksheet passed to Mel for invoicing
          Melanie Woolacott made changes -
          Summary Quote to replace damaged cladding JIRA WILL NOT MOVE ON TO COMPLETED Quote to replace damaged cladding
          Hide
          Permalink
          Melanie Woolacott added a comment -
          OINV-000281 492651 DATED 02/10/2025. JIRA WILL NOT LET ME MOVE THIS ONE ON TO COMPLETED.
          Show
          Melanie Woolacott added a comment - OINV-000281 492651 DATED 02/10/2025. JIRA WILL NOT LET ME MOVE THIS ONE ON TO COMPLETED.
          Duncan Thomson made changes -
          Attachment Screenshot 2026-01-16 222201.jpg [ 411729 ]
          Attachment Screenshot 2026-01-16 222246.jpg [ 411730 ]
          Hide
          Permalink
          Melanie Woolacott added a comment -
          INVOICE PAID FOR ON 24/02/2026.
          Show
          Melanie Woolacott added a comment - INVOICE PAID FOR ON 24/02/2026.
          Transition Time In Source Status Execution Times Last Executer Last Execution Date
          Open Open Assessment Sheet Issued Assessment Sheet Issued
          		3s 1 Duncan Thomson 08/Jan/24 11:48 PM
          Assessment Sheet Issued Assessment Sheet Issued Engineer Assessment Scheduled Engineer Assessment Scheduled
          		13d 20h 50m 1 Duncan Thomson 22/Jan/24 8:39 PM
          Engineer Assessment Scheduled Engineer Assessment Scheduled Awaiting Quote Awaiting Quote
          		6s 1 Duncan Thomson 22/Jan/24 8:39 PM
          Awaiting Quote Awaiting Quote Quotation supplied Quotation supplied
          		8s 1 Duncan Thomson 22/Jan/24 8:39 PM
          Quotation supplied Quotation supplied Waiting for Customer Waiting for Customer
          		2s 1 Duncan Thomson 22/Jan/24 8:39 PM
          Waiting for Customer Waiting for Customer Quotation accepted Quotation accepted
          		2s 1 Duncan Thomson 22/Jan/24 8:39 PM
          Quotation accepted Quotation accepted Parts ordered Parts ordered
          		1m 18s 1 Duncan Thomson 22/Jan/24 8:41 PM
          Parts ordered Parts ordered Parts Recieved Parts Recieved
          		79d 17h 51m 1 James Eginton 11/Apr/24 3:32 PM
          Parts Recieved Parts Recieved Parts in Stock Parts in Stock
          		405d 6h 39m 1 21/May/25 10:12 PM
          Parts in Stock Parts in Stock Worksheet Issued Worksheet Issued
          		54s 1 21/May/25 10:13 PM

            People

            • Assignee:
              Charleen Sibley
              Reporter:
              Duncan Thomson
            • Watchers:
              0 Start watching this issue

              Dates

              • Created:
                Updated: