Quotes
  1. Quotes
  2. QUOT-3885

Transport damage to the bottom of the panel by the rear door.

        Details

        • Type: Exterior Panels (8 Weeks) Exterior Panels (8 Weeks)
        • Status: Assessment Sheet Issued
        • Priority: Normal Normal
        • Resolution: Unresolved
        • Labels:
          None
        • Model:
          Loire
        • Serial:
          044904h
        • Size:
          28x12
        • Part Number:
          J007323 468X3743X0.5MM 800 18MM RAF Sandy Beige
        • Status Colour:
          Assessment Sheet Issued Assessment Sheet Issued
        • Stock_Number:
          41640
        • Park_Company:
           Tencreek Holiday Park
        • Park_Code:
          TENC01
        • Park_Phone:
          01503262447
        • Park_Postcode:
          PL13 2JR
        • Invoice Number:
          491397
        • Satisfaction note signed:
          Yes
        • Park_Key_Account:
          Yes
        • SLA: Quote Time to:
        • SLA Status:
        • Quote outcome:
          None
        1. PDF File
          QUOT-3885.pdf
          209 kB
          Duncan Thomson
        1. 1.jpg
          990 kB
        2. 2.jpg
          1.07 MB
        3. 3.jpg
          904 kB
        4. Capture.JPG
          86 kB
        5. Parts Ordered.png
          159 kB
        6. processed-4F361F4E-EF48-4B0E-8E9E-E40E8B64116B.jpeg
          117 kB
        7. processed-77224C42-2647-4E13-86DA-075BBDABB1E3.jpeg
          169 kB
        8. Quote sent.png
          94 kB
        9. screenshot-1.png
          547 kB
        10. screenshot-2.png
          81 kB
        11. transport ticket.png
          294 kB

          Issue Links

          Customer Problem with

          Exterior Panels (8 Weeks) - Exterior Panels QUOT-3958 Transport damage to rear bargeboard and door-side rear guttering

          • Normal - Normal Priority
          • Work Completed

            Activity

            Ascending order - Click to sort in descending order
            Eve Colton (Inactive) created issue -
            Eve Colton (Inactive) made changes -
            Field Original Value New Value
            Project PDI [ 10950 ] Quotes [ 10020 ]
            Key PDI-8112 QUOT-3885
            Issue Type PDI (2 weeks) [ 15 ] Exterior Panels (8 Weeks) [ 26 ]
            Workflow PDI: Simple Issue Tracking Workflow [ 254151 ] Quotes ver 3.1 [ 254152 ]
            Quote outcome None [ 12253 ]
            Depot Winkleigh [ 12050 ]
            Eve Colton (Inactive) made changes -
            Attachment screenshot-1.png [ 374077 ]
            Hide
            Permalink
            Eve Colton (Inactive) added a comment -
            Parked emailed about damage,
            Show
            Eve Colton (Inactive) added a comment - Parked emailed about damage,
            Hide
            Permalink
            Eve Colton (Inactive) added a comment -
            Will get a quote for transport company
            Show
            Eve Colton (Inactive) added a comment - Will get a quote for transport company
            Eve Colton (Inactive) made changes -
            Summary Transport damage to the panel by fear door Transport damage to the bottom of the panel by the rear door.
            Eve Colton (Inactive) made changes -
            Attachment screenshot-2.png [ 374080 ]
            Eve Colton (Inactive) made changes -
            Status Open [ 1 ] Assessment Sheet Issued [ 10549 ]
            Assignee Eve Colton [ eve ] Charleen Sibley [ charleen sibley ]
            Hide
            Permalink
            Eve Colton (Inactive) added a comment -
            Assessment sheet printed
            Show
            Eve Colton (Inactive) added a comment - Assessment sheet printed
            Duncan Thomson made changes -
            Status Assessment Sheet Issued [ 10549 ] Engineer Assessment Scheduled [ 10048 ]
            Assignee Charleen Sibley [ charleen sibley ] Eve Colton [ eve ]
            Plot
            Duncan Thomson made changes -
            Status Engineer Assessment Scheduled [ 10048 ] Awaiting Quote [ 10006 ]
            Duncan Thomson made changes -
            Part Number J007323 468X3743X0.5MM 800 18MM RAF Sandy Beige
            Duncan Thomson made changes -
            Assignee Eve Colton [ eve ] Duncan Thomson [ duncan ]
            Duncan Thomson made changes -
            Attachment 1.jpg [ 374363 ]
            Attachment 2.jpg [ 374364 ]
            Attachment 3.jpg [ 374365 ]
            Attachment transport ticket.png [ 374366 ]
            Hide
            Permalink
            Duncan Thomson added a comment -
            1 engineer 2 hours plus travel
            Show
            Duncan Thomson added a comment - 1 engineer 2 hours plus travel
            Duncan Thomson made changes -
            Attachment QUOT-3885.pdf [ 374367 ]
            Duncan Thomson made changes -
            Status Awaiting Quote [ 10006 ] Quotation supplied [ 10007 ]
            Duncan Thomson made changes -
            Attachment Quote sent.png [ 374368 ]
            Duncan Thomson made changes -
            Status Quotation supplied [ 10007 ] Waiting for Customer [ 10350 ]
            Hide
            Permalink
            Duncan Thomson added a comment -
            Quote sent to Ventura transport
            Show
            Duncan Thomson added a comment - Quote sent to Ventura transport
            Duncan Thomson made changes -
            Status Waiting for Customer [ 10350 ] Quotation accepted [ 10008 ]
            Quote outcome None [ 12253 ] Accepted [ 12254 ]
            Duncan Thomson made changes -
            Status Quotation accepted [ 10008 ] Parts ordered [ 3 ]
            Duncan Thomson made changes -
            Attachment Parts Ordered.png [ 381612 ]
            Hide
            Permalink
            Claire Folland added a comment -
            received panel from swift, labelled and placed on rack, issued worksheet
            Show
            Claire Folland added a comment - received panel from swift, labelled and placed on rack, issued worksheet
            Claire Folland made changes -
            Plot
            Status Parts ordered [ 3 ] Parts Recieved [ 10003 ]
            Assignee Duncan Thomson [ duncan ] Claire Folland [ claire ]
            Claire Folland made changes -
            Status Parts Recieved [ 10003 ] Parts in Stock [ 10031 ]
            Claire Folland made changes -
            Status Parts in Stock [ 10031 ] Worksheet Issued [ 10004 ]
            Assignee Claire Folland [ claire ] Charleen Sibley [ charleen sibley ]
            Claire Folland made changes -
            Attachment Capture.JPG [ 384389 ]
            Duncan Thomson made changes -
            Link This issue Customer Problem with QUOT-3958 [ QUOT-3958 ]
            Hide
            Permalink
            Melanie Woolacott added a comment -
            DUNCAN COMPLETED THIS ON 25/06/2024. INVOICE NO 491397.
            Show
            Melanie Woolacott added a comment - DUNCAN COMPLETED THIS ON 25/06/2024. INVOICE NO 491397.
            Melanie Woolacott made changes -
            Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
            Work Scheduled 25/Jun/24
            Assignee Charleen Sibley [ charleen sibley ] Claire Folland [ claire ]
            Plot
            Melanie Woolacott made changes -
            Status Engineer Scheduled [ 10000 ] Work Completed [ 10149 ]
            Melanie Woolacott made changes -
            Status Work Completed [ 10149 ] Satisfaction Note [ 10150 ]
            Invoice Number 491397
            Melanie Woolacott made changes -
            Status Satisfaction Note [ 10150 ] Awaiting Payment [ 10151 ]
            Satisfaction note signed No [ 11650 ] Yes [ 11651 ]
            Assignee Claire Folland [ claire ] Charleen Sibley [ charleen sibley ]
            Melanie Woolacott made changes -
            Status Awaiting Payment [ 10151 ] Resolved [ 5 ]
            Resolution Completed [ 1 ]
            Melanie Woolacott made changes -
            Status Resolved [ 5 ] Complete [ 6 ]
            made changes -
            Resolution Completed [ 1 ]
            Status Complete [ 6 ] Reopened [ 4 ]
            made changes -
            Status Reopened [ 4 ] Assessment Sheet Issued [ 10549 ]
            Quote outcome Accepted [ 12254 ] None [ 12253 ]
            Transition Time In Source Status Execution Times Last Executer Last Execution Date
            Open Open Assessment Sheet Issued Assessment Sheet Issued
            		31m 25s 1 Eve Colton (Inactive) 07/Feb/24 11:52 AM
            Assessment Sheet Issued Assessment Sheet Issued Engineer Assessment Scheduled Engineer Assessment Scheduled
            		5d 6h 7m 1 Duncan Thomson 12/Feb/24 5:59 PM
            Engineer Assessment Scheduled Engineer Assessment Scheduled Awaiting Quote Awaiting Quote
            		3s 1 Duncan Thomson 12/Feb/24 5:59 PM
            Awaiting Quote Awaiting Quote Quotation supplied Quotation supplied
            		15m 1 Duncan Thomson 12/Feb/24 6:14 PM
            Quotation supplied Quotation supplied Waiting for Customer Waiting for Customer
            		5m 27s 1 Duncan Thomson 12/Feb/24 6:20 PM
            Waiting for Customer Waiting for Customer Quotation accepted Quotation accepted
            		90d 16h 5m 1 Duncan Thomson 13/May/24 11:26 AM
            Quotation accepted Quotation accepted Parts ordered Parts ordered
            		4s 1 Duncan Thomson 13/May/24 11:26 AM
            Parts ordered Parts ordered Parts Recieved Parts Recieved
            		39d 54m 1 Claire Folland 21/Jun/24 12:20 PM
            Parts Recieved Parts Recieved Parts in Stock Parts in Stock
            		2s 1 Claire Folland 21/Jun/24 12:20 PM
            Parts in Stock Parts in Stock Worksheet Issued Worksheet Issued
            		4s 1 Claire Folland 21/Jun/24 12:21 PM
            Worksheet Issued Worksheet Issued Engineer Scheduled Engineer Scheduled
            		96d 2h 24m 1 Melanie Woolacott 25/Sep/24 2:45 PM
            Engineer Scheduled Engineer Scheduled Work Completed Work Completed
            		48s 1 Melanie Woolacott 25/Sep/24 2:46 PM
            Work Completed Work Completed Satisfaction Note Satisfaction Note
            		16s 1 Melanie Woolacott 25/Sep/24 2:46 PM
            Satisfaction Note Satisfaction Note Awaiting Payment Awaiting Payment
            		6s 1 Melanie Woolacott 25/Sep/24 2:46 PM
            Awaiting Payment Awaiting Payment Resolved Resolved
            		5s 1 Melanie Woolacott 25/Sep/24 2:46 PM
            Resolved Resolved Complete Complete
            		2s 1 Melanie Woolacott 25/Sep/24 2:47 PM
            Complete Complete Reopened Reopened
            		237d 8h 44m 1 20/May/25 11:31 PM
            Reopened Reopened Assessment Sheet Issued Assessment Sheet Issued
            		22s 1 20/May/25 11:32 PM

              People

              • Assignee:
                Charleen Sibley
                Reporter:
                Eve Colton (Inactive)
              • Watchers:
                0 Start watching this issue

                Dates

                • Created:
                  Updated:
                  Work Scheduled: